HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
...! YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. YES Does the drive fail the Diagnostic test? NO...
...! YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. YES Does the drive fail the Diagnostic test? NO...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that are released to address known issues. Page 6 ...SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that provides up to 150MB/sec transfer rate for disk traffic, and provides...
To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that are released to address known issues. Page 6 ...SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that provides up to 150MB/sec transfer rate for disk traffic, and provides...
User Guide - Windows 8
Page 2
...contained herein. Bluetooth is a trademark of Microsoft Corporation. registered trademarks of Intel Corporation in the express warranty statements accompanying such products and services. HP shall not be bound by Hewlett-Packard Company under license. For any software product preinstalled on your local point of its proprietor and used ... contained herein is a trademark of sale (the seller). © Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. SD Logo is subject to most models. Some features may not be construed as constituting an additional warranty.
...contained herein. Bluetooth is a trademark of Microsoft Corporation. registered trademarks of Intel Corporation in the express warranty statements accompanying such products and services. HP shall not be bound by Hewlett-Packard Company under license. For any software product preinstalled on your local point of its proprietor and used ... contained herein is a trademark of sale (the seller). © Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. SD Logo is subject to most models. Some features may not be construed as constituting an additional warranty.
User Guide - Windows 8
Page 5
Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network ...17 Connecting to a local area network (LAN 18 v
Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network ...17 Connecting to a local area network (LAN 18 v
User Guide - Windows 8
Page 6
... the keyboard 25 Using the TouchPad ...25 Using TouchPad gestures ...25 Tapping ...26 Scrolling ...26 Pinching/zooming ...27 Rotating (select models only 27 2-finger click (select models only 28 Flicking (select models only 28 Edge swipes ...29 Right-edge swipe 29 Top-edge swipe 29 Left-edge swipe 30 Using the keyboard and...
... the keyboard 25 Using the TouchPad ...25 Using TouchPad gestures ...25 Tapping ...26 Scrolling ...26 Pinching/zooming ...27 Rotating (select models only 27 2-finger click (select models only 28 Flicking (select models only 28 Edge swipes ...29 Right-edge swipe 29 Top-edge swipe 29 Left-edge swipe 30 Using the keyboard and...
User Guide - Windows 8
Page 8
... easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...69 Using HP Recovery media to recover 70 Changing the computer boot order 70 ...Removing the HP Recovery partition 70 12 Specifications ...71 Input power ...71 Operating environment ...
... easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...69 Using HP Recovery media to recover 70 Changing the computer boot order 70 ...Removing the HP Recovery partition 70 12 Specifications ...71 Input power ...71 Operating environment ...
User Guide - Windows 8
Page 12
NOTE: On select models, the optical drive also writes to an optical disc. ● Green: The optical drive is being mishandled or stolen. 4 Chapter 2 Getting to know your computer ...
NOTE: On select models, the optical drive also writes to an optical disc. ● Green: The optical drive is being mishandled or stolen. 4 Chapter 2 Getting to know your computer ...
User Guide - Windows 8
Page 21
... Service label-Provides important information, including the following: Component (1) Product name (2) Serial number (3) Product part number (4) Warranty period (5) Model description (select models only) Have this information when traveling internationally. The regulatory label is affixed to the computer provide information you may need when you contact ... of the computer. ● Regulatory label-Provides regulatory information about the computer. Labels 13 If your computer model includes one or more wireless devices, one or more certification labels are included with the computer.
... Service label-Provides important information, including the following: Component (1) Product name (2) Serial number (3) Product part number (4) Warranty period (5) Model description (select models only) Have this information when traveling internationally. The regulatory label is affixed to the computer provide information you may need when you contact ... of the computer. ● Regulatory label-Provides regulatory information about the computer. Labels 13 If your computer model includes one or more wireless devices, one or more certification labels are included with the computer.
User Guide - Windows 8
Page 22
... across radio waves instead of the wireless devices on . If the wireless light is white, at the factory, so the wireless light is on the model. 3 Connecting to a network Your computer can travel with you wherever you get connected to that world. To access Help and Support, from the list of...
... across radio waves instead of the wireless devices on . If the wireless light is white, at the factory, so the wireless light is on the model. 3 Connecting to a network Your computer can travel with you wherever you get connected to that world. To access Help and Support, from the list of...
User Guide - Windows 8
Page 25
... WLANs are prompted to the equipment, do not see the Bluetooth software Help. Click Connect. If the WLAN is white. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that the WLAN device is amber, press the wireless button. 2. WARNING...
... WLANs are prompted to the equipment, do not see the Bluetooth software Help. Click Connect. If the WLAN is white. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that the WLAN device is amber, press the wireless button. 2. WARNING...
User Guide - Windows 8
Page 27
...41. On: The webcam is in use. Reads an optical disc. NOTE: For details about different types of apps. NOTE: On select models, the optical drive also writes to make your music, and download and watch movies. Records video and captures still photographs. Produce sound. 19...then select CyberLink YouCam from the list of USB ports, see Using a USB device on your computer. 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your computer an even more powerful entertainment center, connect external ...
...41. On: The webcam is in use. Reads an optical disc. NOTE: For details about different types of apps. NOTE: On select models, the optical drive also writes to make your music, and download and watch movies. Records video and captures still photographs. Produce sound. 19...then select CyberLink YouCam from the list of USB ports, see Using a USB device on your computer. 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your computer an even more powerful entertainment center, connect external ...
User Guide - Windows 8
Page 32
Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps. For more information about using CyberLink PowerDVD, see the PowerDVD software Help. 24 Chapter 4 Enjoying entertainment features
Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps. For more information about using CyberLink PowerDVD, see the PowerDVD software Help. 24 Chapter 4 Enjoying entertainment features
User Guide - Windows 8
Page 33
...USB mouse (purchased separately) can be used on your computer TouchPad or on common tasks using touch gestures (select models only) in all apps. Select computer models have special action keys or hot key functions on the computer. You can be connected to one of apps,.... NOTE: TouchPad gestures are not supported in addition to the keyboard and mouse. The guide provides information on a touch screen (select models only). Using the TouchPad 25 Touch gestures can customize the touch gestures by changing settings, button configurations, click speed, and pointer options....
...USB mouse (purchased separately) can be used on your computer TouchPad or on common tasks using touch gestures (select models only) in all apps. Select computer models have special action keys or hot key functions on the computer. You can be connected to one of apps,.... NOTE: TouchPad gestures are not supported in addition to the keyboard and mouse. The guide provides information on a touch screen (select models only). Using the TouchPad 25 Touch gestures can customize the touch gestures by changing settings, button configurations, click speed, and pointer options....
User Guide - Windows 8
Page 35
... a sweeping motion from 3 o'clock to 3 o'clock. To reverse the rotation, move your forefinger from 12 o'clock to 12 o'clock. Using TouchPad gestures 27 Rotating (select models only) Rotating allows you to an object, then anchor the forefinger of your left hand in the TouchPad zone. Pinching/zooming Pinching and zooming allows...
... a sweeping motion from 3 o'clock to 3 o'clock. To reverse the rotation, move your forefinger from 12 o'clock to 12 o'clock. Using TouchPad gestures 27 Rotating (select models only) Rotating allows you to an object, then anchor the forefinger of your left hand in the TouchPad zone. Pinching/zooming Pinching and zooming allows...
User Guide - Windows 8
Page 36
NOTE: Rotate is intended for the selected object. Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and flick ... three fingers on the TouchPad zone and press down , left or right. 28 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard Flicking (select models only) Flicking allows you can manipulate an object or image.
NOTE: Rotate is intended for the selected object. Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and flick ... three fingers on the TouchPad zone and press down , left or right. 28 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard Flicking (select models only) Flicking allows you can manipulate an object or image.
User Guide - Windows 8
Page 47
...When installing or modifying system software ● When writing information to external power with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. To reduce potential safety issues, use battery power when the computer is connected to AC power: ...AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to a disc (select models only) ● When running Disk Defragmenter on the Desktop changes appearance. A message refers you disconnect external power, the following conditions:...
...When installing or modifying system software ● When writing information to external power with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. To reduce potential safety issues, use battery power when the computer is connected to AC power: ...AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to a disc (select models only) ● When running Disk Defragmenter on the Desktop changes appearance. A message refers you disconnect external power, the following conditions:...
User Guide - Windows 8
Page 48
... secure and the power lights remain off , check the connection from the AC adapter to the computer and the connection from external power. ● On models with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power 3. Save your work and close all open programs. 2. Connect the AC adapter to the...
... secure and the power lights remain off , check the connection from the AC adapter to the computer and the connection from external power. ● On models with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power 3. Save your work and close all open programs. 2. Connect the AC adapter to the...
User Guide - Windows 8
Page 49
NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on select models) Blu-ray Disc (BD). See Getting to know your computer on page 3 for all of your computer, also allows quick data transfer. Transfers data at ...
NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on select models) Blu-ray Disc (BD). See Getting to know your computer on page 3 for all of your computer, also allows quick data transfer. Transfers data at ...
User Guide - Windows 8
Page 52
... new BD movie releases. Note the following CD formats are using BDs: ● CyberLink PowerDVD is installed on the computer to play BD movies (select models only). ● Playing most BD movie titles on the CD-R disc, it is permanent. ◦ CD-Re-Writable (CD-RW), which allows you are available...
... new BD movie releases. Note the following CD formats are using BDs: ● CyberLink PowerDVD is installed on the computer to play BD movies (select models only). ● Playing most BD movie titles on the CD-R disc, it is permanent. ◦ CD-Re-Writable (CD-RW), which allows you are available...
User Guide - Windows 8
Page 75
... Manager on page 68. ● If you want to reset your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. Restore and recovery 67 From the Start screen, type help , and then select Help and Support. ● If you want...a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you wish to remove the recovery ...
... Manager on page 68. ● If you want to reset your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. Restore and recovery 67 From the Start screen, type help , and then select Help and Support. ● If you want...a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you wish to remove the recovery ...