HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
... the reading and writing of data to support higher capacities. operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with physical sectors (disk media). If an OS that execute primarily ...maintain a virus protection program to prevent failures due to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. This support is now...
... the reading and writing of data to support higher capacities. operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with physical sectors (disk media). If an OS that execute primarily ...maintain a virus protection program to prevent failures due to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. This support is now...
User Guide - Windows 8
Page 7
... 8 Maintaining your computer ...48 Improving performance ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling...
... 8 Maintaining your computer ...48 Improving performance ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling...
User Guide - Windows 8
Page 13
..., a headset, or a television audio cable. Enables airflow to cool internal components and prevent overheating. NOTE: When a device is normal for the internal fan to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Connects an optional video or audio device, such as Secure Digital (SD). Connects...
..., a headset, or a television audio cable. Enables airflow to cool internal components and prevent overheating. NOTE: When a device is normal for the internal fan to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Connects an optional video or audio device, such as Secure Digital (SD). Connects...
User Guide - Windows 8
Page 20
... the internal fan to cycle on and off during routine operation. Bottom Component (1) (2) (3) (4) (5) Battery bay Vents (3) Battery release latch Description Holds the battery. Wireless and memory module compartment Hard drive bay Contains the wireless and...
... the internal fan to cycle on and off during routine operation. Bottom Component (1) (2) (3) (4) (5) Battery bay Vents (3) Battery release latch Description Holds the battery. Wireless and memory module compartment Hard drive bay Contains the wireless and...
User Guide - Windows 8
Page 42
...the battery charge. When the computer is only running on battery power or on page 34. ● Hibernation-The Hibernation state is saved to memory, allowing you to a disc or an external media card. In the Hibernation state, your work is automatically initiated if the battery reaches a ...Control Panel. When the charms list opens, click Settings, click the Power icon, and then click Sleep. Your work is saved to memory, allowing you to initiate Hibernation manually, you want to resume your work very quickly. For more information, see Enabling and exiting user-initiated...
...the battery charge. When the computer is only running on battery power or on page 34. ● Hibernation-The Hibernation state is saved to memory, allowing you to a disc or an external media card. In the Hibernation state, your work is automatically initiated if the battery reaches a ...Control Panel. When the charms list opens, click Settings, click the Power icon, and then click Sleep. Your work is saved to memory, allowing you to initiate Hibernation manually, you want to resume your work very quickly. For more information, see Enabling and exiting user-initiated...
User Guide - Windows 8
Page 56
... fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. See Handling drives on the computer. ● Do not use X-rays instead of the drive. ● Do not touch the connector ... off or in optimal condition. Also, as Disk Defragmenter and Disk Cleanup, you might consider installing larger drives and adding more memory. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when ...
... fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. See Handling drives on the computer. ● Do not use X-rays instead of the drive. ● Do not touch the connector ... off or in optimal condition. Also, as Disk Defragmenter and Disk Cleanup, you might consider installing larger drives and adding more memory. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when ...
User Guide - Windows 8
Page 57
Disconnect all external devices connected to the computer. 3. If you must first remove the wireless and memory module compartment cover. NOTE: To access the hard drive cover screw, you are unsure whether the computer is off or in the Sleep ... operating system. 1. Turn the computer upside down the computer. Remove the battery from the AC outlet. 4. Remove the wireless and memory module compartment cover: ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up (2) and remove the cover (3). Unplug the power cord from the computer. CAUTION:...
Disconnect all external devices connected to the computer. 3. If you must first remove the wireless and memory module compartment cover. NOTE: To access the hard drive cover screw, you are unsure whether the computer is off or in the Sleep ... operating system. 1. Turn the computer upside down the computer. Remove the battery from the AC outlet. 4. Remove the wireless and memory module compartment cover: ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up (2) and remove the cover (3). Unplug the power cord from the computer. CAUTION:...
User Guide - Windows 8
Page 60
...electric shock and damage to the equipment, unplug the power cord and remove all batteries before adding or replacing memory modules. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the computer through the operating system....unnecessary files. 2. Your computer is like a desk overflowing with a second memory module, be upgraded by adding a memory module or replacing the existing memory module in your computer's performance. Do not remove a memory module while the computer is off, turn the computer on or in the ...
...electric shock and damage to the equipment, unplug the power cord and remove all batteries before adding or replacing memory modules. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the computer through the operating system....unnecessary files. 2. Your computer is like a desk overflowing with a second memory module, be upgraded by adding a memory module or replacing the existing memory module in your computer's performance. Do not remove a memory module while the computer is off, turn the computer on or in the ...
User Guide - Windows 8
Page 61
Do not touch the components on each side of the memory module slot. b. To protect a memory module after removal, place it in an electrostatic-safe container. If you are replacing a memory module, remove the existing memory module: a. ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up . Pull away the retention clips...
Do not touch the components on each side of the memory module slot. b. To protect a memory module after removal, place it in an electrostatic-safe container. If you are replacing a memory module, remove the existing memory module: a. ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up . Pull away the retention clips...
User Guide - Windows 8
Page 62
... and right edges of the memory module compartment, press the module into place. Gently press the memory module (3) down, applying pressure...memory module compartment cover. 10. Turn the computer right-side up, and then reconnect external power and external devices. 12. a. With the memory... module at a 45-degree angle from the surface of the module, until the retention clips snap into the memory module ...the memory module, hold the memory module by the edges only. Replace the battery. 11. 8. Insert a new memory module: CAUTION: To prevent damage to the memory ...
... and right edges of the memory module compartment, press the module into place. Gently press the memory module (3) down, applying pressure...memory module compartment cover. 10. Turn the computer right-side up, and then reconnect external power and external devices. 12. a. With the memory... module at a 45-degree angle from the surface of the module, until the retention clips snap into the memory module ...the memory module, hold the memory module by the edges only. Replace the battery. 11. 8. Insert a new memory module: CAUTION: To prevent damage to the memory ...
User Guide - Windows 8
Page 70
...Changes, and then press enter. 62 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Updating the BIOS Updated versions of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility (BIOS). Starting Setup Utility (BIOS) To start Setup Utility (BIOS), turn on the... HP website are already in Windows) or by using Setup Utility (BIOS). 1. Setup Utility (BIOS) includes settings for the types of devices installed, the ...
...Changes, and then press enter. 62 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Updating the BIOS Updated versions of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility (BIOS). Starting Setup Utility (BIOS) To start Setup Utility (BIOS), turn on the... HP website are already in Windows) or by using Setup Utility (BIOS). 1. Setup Utility (BIOS) includes settings for the types of devices installed, the ...
User Guide - Windows 8
Page 82
... hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 51 Disk Defragmenter 51 memory module inserting 54 removing 53 replacing 52 memory module compartment, identifying 12 minimized image creating 69 minimized image recovery 69 mouse, external setting preferences 25 N network jack, identifying 5 O...Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 69 removing 70 recycle computer 67, 68 refresh 68 computer 67...
... hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 51 Disk Defragmenter 51 memory module inserting 54 removing 53 replacing 52 memory module compartment, identifying 12 minimized image creating 69 minimized image recovery 69 mouse, external setting preferences 25 N network jack, identifying 5 O...Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 69 removing 70 recycle computer 67, 68 refresh 68 computer 67...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 6
... tag and PCID label ...36 Service tag ...36 PCID label ...37 Computer feet ...38 Battery ...39 Display subcomponents (bezel, webcam, panel 40 WLAN module ...48 Memory module ...51 Hard drive ...53 RTC battery ...55 Optical drive ...56 Keyboard ...58 Top cover ...61 Power button board ...65 TouchPad button board ...67 Speakers...
... tag and PCID label ...36 Service tag ...36 PCID label ...37 Computer feet ...38 Battery ...39 Display subcomponents (bezel, webcam, panel 40 WLAN module ...48 Memory module ...51 Hard drive ...53 RTC battery ...55 Optical drive ...56 Keyboard ...58 Top cover ...61 Power button board ...65 TouchPad button board ...67 Speakers...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 10
..., 35 W) B830 1.8-GHz processor (2.0-MB L3 cache, dual core, 35 W) B820 1.7-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual core, 35 W) AMD A68M fusion controller hub (FCH) (E1-1500/E2-2000/E2-1800 processors) Integrated SOC FCH (E1-2500/E2-3000/A6-5200/A4-5000 processors) Intel HM75...cm (15.6-inch), HD, LED, SVA BrightView (1366×768) display; typical brightness: 200 nits LVDS support 2 customer-accessible/upgradable memory module slots Supports dual-channel memory Supports up to 8192 GB of system RAM DDR3/1600-MHz DDR3/1333-MHz (DDR3/1600-MHz downgraded to DDR3/1333-MHz) DDR3...
..., 35 W) B830 1.8-GHz processor (2.0-MB L3 cache, dual core, 35 W) B820 1.7-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual core, 35 W) AMD A68M fusion controller hub (FCH) (E1-1500/E2-2000/E2-1800 processors) Integrated SOC FCH (E1-2500/E2-3000/A6-5200/A4-5000 processors) Intel HM75...cm (15.6-inch), HD, LED, SVA BrightView (1366×768) display; typical brightness: 200 nits LVDS support 2 customer-accessible/upgradable memory module slots Supports dual-channel memory Supports up to 8192 GB of system RAM DDR3/1600-MHz DDR3/1333-MHz (DDR3/1600-MHz downgraded to DDR3/1333-MHz) DDR3...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 11
...WLAN formats: ● Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter ● Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter HP Multi-Format Digital Media Reader AMD models √ √ Intel models √ √ 3-pin AC power Audio-in ) thicknesses Customer-...×1 + 2048×1; not supported on a 32-bit operating system) ● 4096-MB total system memory (4096×1 or 2048×2) ● 2048-MB total system memory (2048×1) Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (. 28-in (microphone) Audio-out (headphone) √...
...WLAN formats: ● Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter ● Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter HP Multi-Format Digital Media Reader AMD models √ √ Intel models √ √ 3-pin AC power Audio-in ) thicknesses Customer-...×1 + 2048×1; not supported on a 32-bit operating system) ● 4096-MB total system memory (4096×1 or 2048×2) ● 2048-MB total system memory (2048×1) Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (. 28-in (microphone) Audio-out (headphone) √...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 12
... multi-touch gestures, 2-finger scrolling, and pinchzoom enabled Taps enabled by default Power requirements AC adapter 65-W RC V HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) Support for ...Preinstalled: ● Windows 8 (64-bit) ● FreeDOS 2.0 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module AMD models √ √ √ √ Intel models √ √ √ √ ...
... multi-touch gestures, 2-finger scrolling, and pinchzoom enabled Taps enabled by default Power requirements AC adapter 65-W RC V HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) Support for ...Preinstalled: ● Windows 8 (64-bit) ● FreeDOS 2.0 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module AMD models √ √ √ √ Intel models √ √ √ √ ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 14
... 2 External component identification ENWW WARNING! Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Reads data from and writes data to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port...
... 2 External component identification ENWW WARNING! Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Reads data from and writes data to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 22
Contains the hard drive. 14 Chapter 2 External component identification ENWW If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. Component (4) (5) Wireless and memory module compartment Hard drive bay Description Contains the wireless and memory modules.
Contains the hard drive. 14 Chapter 2 External component identification ENWW If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. Component (4) (5) Wireless and memory module compartment Hard drive bay Description Contains the wireless and memory modules.
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 24
...board (includes cable) 689686-001 Top cover (includes TouchPad): For use with Compaq models 689696-001 For use with blue HP models 689694-001 For use with black HP models 689695-001 Speakers (includes left and right speakers and cable) 689693-001 TouchPad button board (includes bracket and cables... Hard drive cable Hard drive bracket Plastics Kit, includes: 689689-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) NOTE: See Plastics kit on page 20.
...board (includes cable) 689686-001 Top cover (includes TouchPad): For use with Compaq models 689696-001 For use with blue HP models 689694-001 For use with black HP models 689695-001 Speakers (includes left and right speakers and cable) 689693-001 TouchPad button board (includes bracket and cables... Hard drive cable Hard drive bracket Plastics Kit, includes: 689689-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) NOTE: See Plastics kit on page 20.
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 26
... and Bluetooth 4.0 Combo Adapter 690020-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 691415-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001 Memory module (PC3, 12800, 1600-MHz): 18 Chapter 3 Illustrated parts catalog ENWW On AMD models, the processor comes with Intel processors.
... and Bluetooth 4.0 Combo Adapter 690020-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 691415-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001 Memory module (PC3, 12800, 1600-MHz): 18 Chapter 3 Illustrated parts catalog ENWW On AMD models, the processor comes with Intel processors.