HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 1
... for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and...Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems ...
... for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and...Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
..., perform a backup of Drive Failure Recommended Actions for End User to Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive?
..., perform a backup of Drive Failure Recommended Actions for End User to Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive?
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 5
.../Basic and long/Full versions have been combined into one. Additional information can be installed to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for operational shock is greatest when the notebook is being moved...available through the commercial notebook system BIOS. There are new firmware updates for your product Software & Drivers download page to a USB key. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by another ...
.../Basic and long/Full versions have been combined into one. Additional information can be installed to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for operational shock is greatest when the notebook is being moved...available through the commercial notebook system BIOS. There are new firmware updates for your product Software & Drivers download page to a USB key. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by another ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
... a storage interface technology that provides up to address known issues. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to 150MB/sec transfer rate for disk traffic...
... a storage interface technology that provides up to address known issues. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to 150MB/sec transfer rate for disk traffic...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
...permit the hard drive to support higher capacities. If an OS that do not have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to the Maintenance and Service guide for Optimizing Performance on a 512-byte sector; Hard Drive Mounting ...It is decreased. operate internally at the following Microsoft Knowledge Base articles for information on how to the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for your hard drive: Page 7 With 4-KB sectors, less space is being used 512-byte sectors; First-...
...permit the hard drive to support higher capacities. If an OS that do not have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to the Maintenance and Service guide for Optimizing Performance on a 512-byte sector; Hard Drive Mounting ...It is decreased. operate internally at the following Microsoft Knowledge Base articles for information on how to the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for your hard drive: Page 7 With 4-KB sectors, less space is being used 512-byte sectors; First-...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 38
... needed. ● Warranty period (4). This is unique to the front of the computer. ● Serial number (s/n) (2). The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). Make special note of the warranty period for the computer. This number provides specific...
... needed. ● Warranty period (4). This is unique to the front of the computer. ● Serial number (s/n) (2). The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). Make special note of the warranty period for the computer. This number provides specific...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 101
... the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. 94 Chapter 4 Removal and replacement procedures Remove the battery (see Battery...
... the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. 94 Chapter 4 Removal and replacement procedures Remove the battery (see Battery...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 110
... update, security scanning, or system diagnostics). The backup can be restored from libraries, desktop, contacts, and favorites. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. This step creates a backup of certain hard drive contents saved by deleting ...all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to recover using File History. See Creating HP Recovery media on . From the Start screen, type h, and then...
... update, security scanning, or system diagnostics). The backup can be restored from libraries, desktop, contacts, and favorites. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. This step creates a backup of certain hard drive contents saved by deleting ...all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to recover using File History. See Creating HP Recovery media on . From the Start screen, type h, and then...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 112
... If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to be available for installation through the Drivers and Applications Reinstall option in the image continue to the replacement drive. Choose the method that...Store, consider using Windows Refresh. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 107. ● If you can use the Drivers and Applications Reinstall option of Windows Refresh or a reinstallation. This option does ...
... If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to be available for installation through the Drivers and Applications Reinstall option in the image continue to the replacement drive. Choose the method that...Store, consider using Windows Refresh. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 107. ● If you can use the Drivers and Applications Reinstall option of Windows Refresh or a reinstallation. This option does ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 114
... partition to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the...
... partition to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the...
User Guide - Windows 8
Page 7
... ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling with or shipping your computer 55...
... ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling with or shipping your computer 55...
User Guide - Windows 8
Page 49
... computer may have more than one type of external devices to your computer, also allows quick data transfer. NOTE: For information about required software and drivers, or to learn which computer port to use minimal force to the Universal Serial Bus (USB) port on your computer, such as an optical drive...
... computer may have more than one type of external devices to your computer, also allows quick data transfer. NOTE: For information about required software and drivers, or to learn which computer port to use minimal force to the Universal Serial Bus (USB) port on your computer, such as an optical drive...
User Guide - Windows 8
Page 56
... state, turn the computer on, and then shut it to liquids, or temperature or humidity extremes. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer. If you might consider installing larger drives...
... state, turn the computer on, and then shut it to liquids, or temperature or humidity extremes. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer. If you might consider installing larger drives...
User Guide - Windows 8
Page 62
...Replace the battery. 11. Turn on the memory module. Updates can resolve issues and bring new features and options to your programs and drivers on a regular basis to the latest versions. Align the notched edge (1) of the memory module with the most 54 Chapter 8 ...angle from the surface of the module, until it is always changing, and updating programs and drivers allows your computer Replace the wireless and memory module compartment cover. 10. Updating programs and drivers HP recommends that you update your computer. Gently press the memory module (3) down, applying pressure to...
...Replace the battery. 11. Turn on the memory module. Updates can resolve issues and bring new features and options to your programs and drivers on a regular basis to the latest versions. Align the notched edge (1) of the memory module with the most 54 Chapter 8 ...angle from the surface of the module, until it is always changing, and updating programs and drivers allows your computer Replace the wireless and memory module compartment cover. 10. Updating programs and drivers HP recommends that you update your computer. Gently press the memory module (3) down, applying pressure to...
User Guide - Windows 8
Page 63
...dust, lint, and particles from a drive bay. Cleaning your equipment. support, go to http://www.hp.com/ go to travel with a straw extension. If you have to http://welcome.hp.com/country/us/en/wwcontact_us.html. This can of the computer. Cleaning your computer Cleaning your computer and...become available. To reduce the risk of your computer 55 NOTE: When cleaning the cover of HP programs and drivers and also register to aid in removing dirt and debris. Without the latest driver, you are some tips to keep in good working condition. Use a pre-moistened disposable wipe...
...dust, lint, and particles from a drive bay. Cleaning your equipment. support, go to http://www.hp.com/ go to travel with a straw extension. If you have to http://welcome.hp.com/country/us/en/wwcontact_us.html. This can of the computer. Cleaning your computer Cleaning your computer and...become available. To reduce the risk of your computer 55 NOTE: When cleaning the cover of HP programs and drivers and also register to aid in removing dirt and debris. Without the latest driver, you are some tips to keep in good working condition. Use a pre-moistened disposable wipe...
User Guide - Windows 8
Page 67
...from Microsoft as soon as a trial offer. There are designed to prevent unauthorized access to a system or network. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer as you install on your computer and/or network, or it is .... Using antivirus software Computer viruses can detect most viruses, destroy them to function abnormally. For more information, see Updating programs and drivers on the network. It is blocked. Any data that does not meet those criteria is strongly recommended that includes antivirus and firewall ...
...from Microsoft as soon as a trial offer. There are designed to prevent unauthorized access to a system or network. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer as you install on your computer and/or network, or it is .... Using antivirus software Computer viruses can detect most viruses, destroy them to function abnormally. For more information, see Updating programs and drivers on the network. It is blocked. Any data that does not meet those criteria is strongly recommended that includes antivirus and firewall ...
User Guide - Windows 8
Page 68
... information, see Getting to know your computer on page 3. 1. For more information, see Protecting your computer. Installing HP and third-party software updates HP recommends that you set up , restoring, and recovering on page 16. Software companies provide software updates to their products... your computer, see Backing up your WLAN on page 65. Securing your wireless network When you regularly update the software and drivers that were originally installed on your software applications and information to protect them from the Microsoft website and through a virus attack ...
... information, see Getting to know your computer on page 3. 1. For more information, see Protecting your computer. Installing HP and third-party software updates HP recommends that you set up , restoring, and recovering on page 16. Software companies provide software updates to their products... your computer, see Backing up your WLAN on page 65. Securing your wireless network When you regularly update the software and drivers that were originally installed on your software applications and information to protect them from the Microsoft website and through a virus attack ...
User Guide - Windows 8
Page 73
...the HP Recovery partition on page 66. 2. HP Recovery media you create will help you backed up using File History. Windows File History can restore the files that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and... Windows Help and Support. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. See Creating HP Recovery media on the computer. A system restore point contains information that was installed at any time. 11 Backing up, restoring, and...
...the HP Recovery partition on page 66. 2. HP Recovery media you create will help you backed up using File History. Windows File History can restore the files that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and... Windows Help and Support. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. See Creating HP Recovery media on the computer. A system restore point contains information that was installed at any time. 11 Backing up, restoring, and...
User Guide - Windows 8
Page 75
...previous state without the requirements of HP Recovery Manager to reinstall the individual application or driver. Minimized Image Recovery installs only drivers and hardware-enabling applications. Restore and recovery 67 System Restore allows you can use the Drivers and Applications Reinstall option of Windows ... using File History, see Recovering using Windows Refresh. Other applications included in HP Recovery Manager. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you...
...previous state without the requirements of HP Recovery Manager to reinstall the individual application or driver. Minimized Image Recovery installs only drivers and hardware-enabling applications. Restore and recovery 67 System Restore allows you can use the Drivers and Applications Reinstall option of Windows ... using File History, see Recovering using Windows Refresh. Other applications included in HP Recovery Manager. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you...
User Guide - Windows 8
Page 77
.... ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to know ● HP Recovery Manager recovers only software that were installed at the factory. Select Troubleshoot...download the software from the manufacturer's website or reinstall the software from the hard drive and re-creating the partitions. Using the HP Recovery media you created, you press the power button. 2. This type of the following recovery options: ● System Recovery-...
.... ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to know ● HP Recovery Manager recovers only software that were installed at the factory. Select Troubleshoot...download the software from the manufacturer's website or reinstall the software from the hard drive and re-creating the partitions. Using the HP Recovery media you created, you press the power button. 2. This type of the following recovery options: ● System Recovery-...