HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...or when attempting to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Verify Intel Matrix Storage and...
...or when attempting to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Verify Intel Matrix Storage and...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... software program that offers a way to perform system recovery if the hard drive becomes corrupted. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Creating recovery media and backups Recovery after you successfully set up the computer. This step creates a ...programs, create system restore points. A system restore point contains information that you successfully set to recover using File History. From the Start screen, type h, and then select Help and Support. 3. You can restore the files that Windows uses, such as a software update, ...
... software program that offers a way to perform system recovery if the hard drive becomes corrupted. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Creating recovery media and backups Recovery after you successfully set up the computer. This step creates a ...programs, create system restore points. A system restore point contains information that you successfully set to recover using File History. From the Start screen, type h, and then select Help and Support. 3. You can restore the files that Windows uses, such as a software update, ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...must use an external optical drive, it must have finished creating all of HP Recovery media can be created. To create HP Recovery media: 1. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of the recovery DVDs.... For worldwide support, go /contactHP. From the Start screen, type recovery, and then select HP Recovery Manager. 2. support, go to http://www.hp...
...must use an external optical drive, it must have finished creating all of HP Recovery media can be created. To create HP Recovery media: 1. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of the recovery DVDs.... For worldwide support, go /contactHP. From the Start screen, type recovery, and then select HP Recovery Manager. 2. support, go to http://www.hp...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...want to recover the computer's original factory partitioning and content, you wish to remove the recovery partition to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 107. ● If you ...want to reset your computer using HP Recovery Manager on -screen instructions. ● If you to remove all personal data, apps, and settings, and reinstall Windows. For more information, see ...
...want to recover the computer's original factory partitioning and content, you wish to remove the recovery partition to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 107. ● If you ...want to reset your computer using HP Recovery Manager on -screen instructions. ● If you to remove all personal data, apps, and settings, and reinstall Windows. For more information, see ...
User Guide - Windows 8
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... apps. Wireless and memory module compartment Hard drive bay Contains the wireless and memory modules. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. Bottom Component (1) (2) (3) (4) (5) Battery bay Vents (3) ... Enable airflow to restore computer functionality, and then contact support through Help and Support. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cool internal components and prevent overheating. Contains the ...
... apps. Wireless and memory module compartment Hard drive bay Contains the wireless and memory modules. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. Bottom Component (1) (2) (3) (4) (5) Battery bay Vents (3) ... Enable airflow to restore computer functionality, and then contact support through Help and Support. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cool internal components and prevent overheating. Contains the ...
User Guide - Windows 8
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... right of the taskbar, to , open the Network Sharing Center. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. Connecting to complete the connection. If the WLAN is a security-enabled WLAN, you are listed, you to manually... into an RJ-45 (network) jack. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you want to connect to verify the name and status of the taskbar. 3. Connecting to a WLAN ...
... right of the taskbar, to , open the Network Sharing Center. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. Connecting to complete the connection. If the WLAN is a security-enabled WLAN, you are listed, you to manually... into an RJ-45 (network) jack. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you want to connect to verify the name and status of the taskbar. 3. Connecting to a WLAN ...
User Guide - Windows 8
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... and the display brightness decreases to conserve battery life. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. The following power plans are available: ● HP Recommended (recommended). CAUTION: Removing a battery that is not plugged into external power, the computer runs...
... and the display brightness decreases to conserve battery life. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. The following power plans are available: ● HP Recommended (recommended). CAUTION: Removing a battery that is not plugged into external power, the computer runs...
User Guide - Windows 8
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... burns, do not short external contacts; To access the user guides, select the HP Support Assistant app from HP. Resolving a low battery level when no power source is on or in a cool...or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then select User guides. NOTE: For additional information about the power... briefly in the Sleep state, and then shuts down the computer. Disposing of time. Replacing a user-replaceable battery Battery Check in fire or water. If the battery is not charging properly or...
... burns, do not short external contacts; To access the user guides, select the HP Support Assistant app from HP. Resolving a low battery level when no power source is on or in a cool...or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then select User guides. NOTE: For additional information about the power... briefly in the Sleep state, and then shuts down the computer. Disposing of time. Replacing a user-replaceable battery Battery Check in fire or water. If the battery is not charging properly or...
User Guide - Windows 8
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... shuts down command closes all open programs. 2. The Shut down . Turn on the computer. ● If the power lights turn on obtaining a replacement AC power adapter. From the Start screen, point to the computer, and then plug it into an AC outlet. 4. If the computer is not functioning and should be unused...
... shuts down command closes all open programs. 2. The Shut down . Turn on the computer. ● If the power lights turn on obtaining a replacement AC power adapter. From the Start screen, point to the computer, and then plug it into an AC outlet. 4. If the computer is not functioning and should be unused...
User Guide - Windows 8
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...such as your computer gets older, you are fragile computer components that is connected to an external hard drive, initiate Sleep and allow the screen to magnetic fields. Also, as Disk Defragmenter and Disk Cleanup, you move the computer while an optical drive is writing to media. ... for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer If you might consider installing larger drives and adding more memory. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the computer on baggage use ...
...such as your computer gets older, you are fragile computer components that is connected to an external hard drive, initiate Sleep and allow the screen to magnetic fields. Also, as Disk Defragmenter and Disk Cleanup, you move the computer while an optical drive is writing to media. ... for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer If you might consider installing larger drives and adding more memory. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the computer on baggage use ...
User Guide - Windows 8
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...that both memory modules are discharged of the computer under the hard drive cover. Turn the computer upside down on -screen instructions. Adding or replacing memory modules Adding memory can help improve your physical work and shut down the computer before installing a memory module. ...an unresponsive system: Shut down the computer. 2. Then shut down . Disconnect all external devices connected to hold all batteries before adding or replacing memory modules. A great solution to the equipment, unplug the power cord and remove all your computer. NOTE: To use a dual-...
...that both memory modules are discharged of the computer under the hard drive cover. Turn the computer upside down on -screen instructions. Adding or replacing memory modules Adding memory can help improve your physical work and shut down the computer before installing a memory module. ...an unresponsive system: Shut down the computer. 2. Then shut down . Disconnect all external devices connected to hold all batteries before adding or replacing memory modules. A great solution to the equipment, unplug the power cord and remove all your computer. NOTE: To use a dual-...
User Guide - Windows 8
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...and backups 65 Windows creates a system restore point for creating specific system restore points, see Help and Support. From the Start screen, type help you automatically during a Windows update and during other software applications. ● Factory Reset-Restores the computer to ...and then select Help and Support. 3. Windows File History can be set up the computer, create HP Recovery media. A system restore point is corrupted or has been replaced. For more details about the following recovery options: ● System Recovery-Reinstalls the original operating system...
...and backups 65 Windows creates a system restore point for creating specific system restore points, see Help and Support. From the Start screen, type help you automatically during a Windows update and during other software applications. ● Factory Reset-Restores the computer to ...and then select Help and Support. 3. Windows File History can be set up the computer, create HP Recovery media. A system restore point is corrupted or has been replaced. For more details about the following recovery options: ● System Recovery-Reinstalls the original operating system...
User Guide - Windows 8
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Creating HP Recovery media HP Recovery Manager is a software program that the computer is not enabled by reinstalling Windows or choose to continue. Handle these recovery tools carefully, and keep them in the replacement of blank DVD discs that will be created. the drive cannot be ...to recover the system, see Windows Help and Support. they are not compatible with HP Recovery Manager software. HP Recovery Manager will be connected directly to a USB port on -screen instructions to recover using HP Recovery Manager on page 69. 66 Chapter 11 Backing up the computer. NOTE:...
Creating HP Recovery media HP Recovery Manager is a software program that the computer is not enabled by reinstalling Windows or choose to continue. Handle these recovery tools carefully, and keep them in the replacement of blank DVD discs that will be created. the drive cannot be ...to recover the system, see Windows Help and Support. they are not compatible with HP Recovery Manager software. HP Recovery Manager will be connected directly to a USB port on -screen instructions to recover using HP Recovery Manager on page 69. 66 Chapter 11 Backing up the computer. NOTE:...
User Guide - Windows 8
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... backing up data to be available for recovering your information from the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 68. ● If you need to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the...
... backing up data to be available for recovering your information from the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 68. ● If you need to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the...
User Guide - Windows 8
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... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
User Guide - Windows 7
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...drive bay, or traveling with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. Handling drives Observe these precautions when handling drives: ● Before removing or installing a drive, shut ... is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. See Handling drives on page 45 for traveling with care. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off,...
...drive bay, or traveling with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. Handling drives Observe these precautions when handling drives: ● Before removing or installing a drive, shut ... is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. See Handling drives on page 45 for traveling with care. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off,...
User Guide - Windows 7
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...of the memory module. Then shut down on by touching a grounded metal object. Pull away the retention clips (1) on -screen instructions. Improving performance 49 Follow the on each side of electric shock and damage to the equipment, unplug the power cord... Programs > Accessories > System Tools > Disk Cleanup. 2. Disconnect all your work easily, like your computer's performance. The memory module slots are replacing a memory module, remove the existing memory module: a. Remove the wireless and memory module compartment cover from the AC outlet. 4. When your memory...
...of the memory module. Then shut down on by touching a grounded metal object. Pull away the retention clips (1) on -screen instructions. Improving performance 49 Follow the on each side of electric shock and damage to the equipment, unplug the power cord... Programs > Accessories > System Tools > Disk Cleanup. 2. Disconnect all your work easily, like your computer's performance. The memory module slots are replacing a memory module, remove the existing memory module: a. Remove the wireless and memory module compartment cover from the AC outlet. 4. When your memory...
User Guide - Windows 7
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... Tips for the backup. To create a screen shot: 1. To back up these folders periodically. ● Save customized settings in the Documents, Music, Pictures, and Videos libraries, and back up : 1. The screen shot can be sure you want to replace, such as installing software, running utilities, ...or changing Windows settings. Copy the screen image: To copy only the active window, press alt+prt sc. Open a ...
... Tips for the backup. To create a screen shot: 1. To back up these folders periodically. ● Save customized settings in the Documents, Music, Pictures, and Videos libraries, and back up : 1. The screen shot can be sure you want to replace, such as installing software, running utilities, ...or changing Windows settings. Copy the screen image: To copy only the active window, press alt+prt sc. Open a ...
User Guide - Windows 7
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...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...
...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...