HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 1
... Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives...
... Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
... that have occurred during POST or when attempting to OS, Software, or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics?
... that have occurred during POST or when attempting to OS, Software, or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics?
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 5
...Failure ID or Code is displayed. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive ...(HDD) by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html Note: The 3D Drive Guard is not needed for your...
...Failure ID or Code is displayed. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive ...(HDD) by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html Note: The 3D Drive Guard is not needed for your...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic, ... equipped with Intel Matrix Storage Manager Technology. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to SATA AHCI mode ...
To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic, ... equipped with Intel Matrix Storage Manager Technology. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to SATA AHCI mode ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
... how to the following Microsoft Knowledge Base articles for information on a 512-byte sector; As a result, movement of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft...hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for an extended period of your HP Business Notebook, refer to defragment your hard drive: Page 7 Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. More ...
... how to the following Microsoft Knowledge Base articles for information on a 512-byte sector; As a result, movement of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft...hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for an extended period of your HP Business Notebook, refer to defragment your hard drive: Page 7 Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. More ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 44
..., provide the computer serial number and model description provided on the service tag. ● Product name (1). The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). Component replacement procedures This chapter provides removal and replacement procedures. This number describes the...
..., provide the computer serial number and model description provided on the service tag. ● Product name (1). The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). Component replacement procedures This chapter provides removal and replacement procedures. This number describes the...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 105
...; Fan/heat sink assembly (see Fan/heat sink assembly on page 90) To remove the processor: 1. ENWW Component replacement procedures 97 3. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. Disconnect the power from the computer by first unplugging the power...
...; Fan/heat sink assembly (see Fan/heat sink assembly on page 90) To remove the processor: 1. ENWW Component replacement procedures 97 3. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. Disconnect the power from the computer by first unplugging the power...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 116
...all information from libraries, desktop, contacts, and favorites. Handle these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs ...were installed at the factory, and then configures the settings for you ever choose to reset the computer by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by reinstalling Windows ...
...all information from libraries, desktop, contacts, and favorites. Handle these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs ...were installed at the factory, and then configures the settings for you ever choose to reset the computer by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by reinstalling Windows ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 118
...112. ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Help and... your computer or were purchased from the Windows Store, consider using Windows Refresh. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 111. ● If you can choose to restore to another drive....
...112. ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Help and... your computer or were purchased from the Windows Store, consider using Windows Refresh. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 111. ● If you can choose to restore to another drive....
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 120
... Manager should be used as you wish to http://welcome.hp.com/country/us/en/wwcontact_us.html. Using the HP Recovery media you created, you can choose from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory ...Reset-Restores the computer to correct computer issues. ● HP Recovery media must use HP Recovery media. ● If the HP Recovery media do not work, you can only be...
... Manager should be used as you wish to http://welcome.hp.com/country/us/en/wwcontact_us.html. Using the HP Recovery media you created, you can choose from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory ...Reset-Restores the computer to correct computer issues. ● HP Recovery media must use HP Recovery media. ● If the HP Recovery media do not work, you can only be...
User Guide - Windows 7
Page 7
... Replacing a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or ...software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software updates ...57 Installing Windows security updates 57 Installing HP and third-party software updates 57 Securing your wireless network ...57 Backing up your software applications and information 58 Using an optional...
... Replacing a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or ...software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software updates ...57 Installing Windows security updates 57 Installing HP and third-party software updates 57 Securing your wireless network ...57 Backing up your software applications and information 58 Using an optional...
User Guide - Windows 7
Page 49
... use minimal force to know your computer on page 14. Some computers also have their own power source. NOTE: For information about required software and drivers, or to learn which computer port to import information directly from your personal files.
... use minimal force to know your computer on page 14. Some computers also have their own power source. NOTE: For information about required software and drivers, or to learn which computer port to import information directly from your personal files.
User Guide - Windows 7
Page 55
This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. Improving performance Everyone wants a fast computer and by performing regular maintenance tasks, ...
This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. Improving performance Everyone wants a fast computer and by performing regular maintenance tasks, ...
User Guide - Windows 7
Page 61
Turn on a regular basis to run the latest technology available. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. Without the latest driver, you update your computer to the latest versions. Turn the computer right-side up . For example,...Replace the battery. 11. Go to http://www.hp.com/support to your computer, dust and dirt particles can permanently damage the surface of HP programs and drivers. If you don't clean your computer. Updating programs and drivers 51 Updates can resolve issues and bring new features ...
Turn on a regular basis to run the latest technology available. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. Without the latest driver, you update your computer to the latest versions. Turn the computer right-side up . For example,...Replace the battery. 11. Go to http://www.hp.com/support to your computer, dust and dirt particles can permanently damage the surface of HP programs and drivers. If you don't clean your computer. Updating programs and drivers 51 Updates can resolve issues and bring new features ...
User Guide - Windows 7
Page 67
..., see Updating programs and drivers on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you set up your computer. Microsoft sends out alerts regarding critical updates. Installing HP and third-party software updates HP recommends that you receive an... updates 57 Installing Windows security updates Updates to the operating system and other Microsoft programs, as you regularly update the software and drivers that all available updates are two types of user-defined security criteria. Select Start > All Programs > Windows Update. ●...
..., see Updating programs and drivers on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you set up your computer. Microsoft sends out alerts regarding critical updates. Installing HP and third-party software updates HP recommends that you receive an... updates 57 Installing Windows security updates Updates to the operating system and other Microsoft programs, as you regularly update the software and drivers that all available updates are two types of user-defined security criteria. Select Start > All Programs > Windows Update. ●...
User Guide - Windows 7
Page 76
... Drive from the boot options window. 66 Chapter 11 Backing up all personal files. 2. This type of the screen. Click System Recovery in HP Recovery Manager, change the boot order for recovery discs: 1. Changing the computer boot order To change the computer boot order. Restart the computer.... "Press the ESC key for Startup Menu" message is restarting, and then press f9 for boot options. 3. or - All hardwarerelated drivers and software are re-installed, but other software applications are not. or - ● Turn on -screen instructions. Select Recovery Manager from the...
... Drive from the boot options window. 66 Chapter 11 Backing up all personal files. 2. This type of the screen. Click System Recovery in HP Recovery Manager, change the boot order for recovery discs: 1. Changing the computer boot order To change the computer boot order. Restart the computer.... "Press the ESC key for Startup Menu" message is restarting, and then press f9 for boot options. 3. or - All hardwarerelated drivers and software are re-installed, but other software applications are not. or - ● Turn on -screen instructions. Select Recovery Manager from the...
User Guide - Windows 7
Page 81
... to a WLAN, the network is no WLAN device is a network status icon in Help and Support. You must have an integrated WLAN device, or the driver for the WLAN device is turned on and properly installed on your computer does not have the current codes to make a connection on a secure network...
... to a WLAN, the network is no WLAN device is a network status icon in Help and Support. You must have an integrated WLAN device, or the driver for the WLAN device is turned on and properly installed on your computer does not have the current codes to make a connection on a secure network...
User Guide - Windows 7
Page 82
...make a connection to improve security. Get the latest version of the WLAN device software and drivers for 10 to a WLAN, minimize interference from the HP website at http://www.hp.com. In the left panel, click Manage wireless networks. WLAN connection is very weak If...list showing the available WLANs is displayed. A list showing the available WLANs is displayed. If the WLAN device you configure the WLAN, the software driver is operating. 4. In the left panel, click Manage wireless networks. Select Start > Control Panel > Network and Internet > Network and Sharing Center...
...make a connection to improve security. Get the latest version of the WLAN device software and drivers for 10 to a WLAN, minimize interference from the HP website at http://www.hp.com. In the left panel, click Manage wireless networks. WLAN connection is very weak If...list showing the available WLANs is displayed. A list showing the available WLANs is displayed. If the WLAN device you configure the WLAN, the software driver is operating. 4. In the left panel, click Manage wireless networks. Select Start > Control Panel > Network and Internet > Network and Sharing Center...
User Guide - Windows 7
Page 83
...settings on your country or region. 3. NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's website for software and driver downloads, and then type your computer model number in the search box. 4. Select Start > Control Panel > Hardware and Sound > Sound. 2. ...3. When the Sound window opens, click the Sounds tab. Under Program Events, select any sound event, such as an accessory from HP. You should hear sound through the speakers or through connected headphones. Audio problems To check the audio functions on your computer, follow the...
...settings on your country or region. 3. NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's website for software and driver downloads, and then type your computer model number in the search box. 4. Select Start > Control Panel > Hardware and Sound > Sound. 2. ...3. When the Sound window opens, click the Sounds tab. Under Program Events, select any sound event, such as an accessory from HP. You should hear sound through the speakers or through connected headphones. Audio problems To check the audio functions on your computer, follow the...