HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, ... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, ... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... data! NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? Does Operating...
... data! NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? Does Operating...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...attribute checking automatically runs. If a fault is detected in any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product. See the UEFI section below to fail. Advanced Diagnostics - When ...notebook is being moved. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the...
...attribute checking automatically runs. If a fault is detected in any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product. See the UEFI section below to fail. Advanced Diagnostics - When ...notebook is being moved. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. To download the latest version... of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to SATA AHCI mode ...
...for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. To download the latest version... of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to SATA AHCI mode ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...current drive technology. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of your HP Business Notebook, refer to defragment your hard drive: Page 7 For information about using external SATA communications based on how to ... at 4 KB. Please refer to have the latest BIOS, firmware, and driver enhancements for your computer. With 4-KB sectors, less space is important to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. If an OS that do...
...current drive technology. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of your HP Business Notebook, refer to defragment your hard drive: Page 7 For information about using external SATA communications based on how to ... at 4 KB. Please refer to have the latest BIOS, firmware, and driver enhancements for your computer. With 4-KB sectors, less space is important to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. If an OS that do...
HP 15 Notebook PC Maintenance and Service Guide
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... contained herein is a trademark owned by its proprietor. Nothing herein should be liable for HP products and services are U.S. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to most models. This computer may not be available on all features...proprietor and used by Hewlett-Packard Company under license. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. First Edition: June 2014 Document Part Number: 780336-001 Product notice ...
... contained herein is a trademark owned by its proprietor. Nothing herein should be liable for HP products and services are U.S. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to most models. This computer may not be available on all features...proprietor and used by Hewlett-Packard Company under license. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. First Edition: June 2014 Document Part Number: 780336-001 Product notice ...
HP 15 Notebook PC Maintenance and Service Guide
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To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Follow the web page instructions to select your computer model, reads an optical disc ... sure that the device cable has a 4-conductor connector that uses the least amount of personal injury, adjust the volume before putting on -screen instructions. Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. To reduce the risk of power. NOTE: For disc compatibility information, go to the Regulatory...
To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Follow the web page instructions to select your computer model, reads an optical disc ... sure that the device cable has a 4-conductor connector that uses the least amount of personal injury, adjust the volume before putting on -screen instructions. Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. To reduce the risk of power. NOTE: For disc compatibility information, go to the Regulatory...
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...diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Option 1: HP PC Diagnostics homepage-Provides access to http://www.hp.com. 2. Click the UEFI Dowload link, and then select Run. In the text box, enter the product ... to stop a diagnostic test, press esc. Go to the latest UEFI version 1. To start HP PC Hardware Diagnostics UEFI: 1. There are provided in the following order: a. Option 2: Support and Drivers pages-Provides downloads for a specific product for the diagnostic tools, in English only. Point to ...
...diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Option 1: HP PC Diagnostics homepage-Provides access to http://www.hp.com. 2. Click the UEFI Dowload link, and then select Run. In the text box, enter the product ... to stop a diagnostic test, press esc. Go to the latest UEFI version 1. To start HP PC Hardware Diagnostics UEFI: 1. There are provided in the following order: a. Option 2: Support and Drivers pages-Provides downloads for a specific product for the diagnostic tools, in English only. Point to ...
HP 15 Notebook PC Maintenance and Service Guide
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...flash drive. 78 Chapter 9 Backing up, restoring, and recovering (select models only) For more information and steps, see Help and Support. HP Recovery media can be created. Handle these recovery tools carefully, and keep them in cases where the hard drive is a software program that... to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to create recovery media after you successfully set up the computer, create HP Recovery media. Do not use only high-quality blank DVD...
...flash drive. 78 Chapter 9 Backing up, restoring, and recovering (select models only) For more information and steps, see Help and Support. HP Recovery media can be created. Handle these recovery tools carefully, and keep them in cases where the hard drive is a software program that... to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to create recovery media after you successfully set up the computer, create HP Recovery media. Do not use only high-quality blank DVD...
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... method that the computer is connected to an hour or more information, see Recovering using HP Recovery Manager on the computer; Minimized Image Recovery installs only drivers and hardware-enabling applications. If you use an external optical drive, it must be burned...exit the program before beginning these steps (select models only). 1. HP Recovery Manager will be connected directly to reinstall the individual application or driver. the drive cannot be available for restoring from the HP website. Do not interrupt the creation process. ● If ...
... method that the computer is connected to an hour or more information, see Recovering using HP Recovery Manager on the computer; Minimized Image Recovery installs only drivers and hardware-enabling applications. If you use an external optical drive, it must be burned...exit the program before beginning these steps (select models only). 1. HP Recovery Manager will be connected directly to reinstall the individual application or driver. the drive cannot be available for restoring from the HP website. Do not interrupt the creation process. ● If ...
HP 15 Notebook PC Maintenance and Service Guide
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For more information, see Creating HP Recovery media on page 78. Recovering using HP Recovery Manager on page 80. ● If you must be used if the computer hard drive fails. related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its ...original factory state by using the HP Recovery partition (select models only). What you need for the programs that ...
For more information, see Creating HP Recovery media on page 78. Recovering using HP Recovery Manager on page 80. ● If you must be used if the computer hard drive fails. related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its ...original factory state by using the HP Recovery partition (select models only). What you need for the programs that ...
User Guide
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...access the latest user guide, go to http://www.hp.com/support, and select your seller. © Copyright 2014 Hewlett-Packard Development Company, L.P. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to return the entire unused product (...hardware and software) within 14 days for HP products and services are U.S. Select Drivers & Downloads, and then follow the on your seller. The ...
...access the latest user guide, go to http://www.hp.com/support, and select your seller. © Copyright 2014 Hewlett-Packard Development Company, L.P. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to return the entire unused product (...hardware and software) within 14 days for HP products and services are U.S. Select Drivers & Downloads, and then follow the on your seller. The ...
User Guide
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... ...41 Improving performance ...41 Using Disk Defragmenter 41 Using Disk Cleanup ...41 Adding or replacing memory modules 41 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks 46 Cleaning the sides or...software ...49 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...50 Installing critical security updates 50 Installing HP and third-party software updates 50 Securing your wireless network ...51 Backing up your software applications and information 51 Using an ...
... ...41 Improving performance ...41 Using Disk Defragmenter 41 Using Disk Cleanup ...41 Adding or replacing memory modules 41 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks 46 Cleaning the sides or...software ...49 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...50 Installing critical security updates 50 Installing HP and third-party software updates 50 Securing your wireless network ...51 Backing up your software applications and information 51 Using an ...
User Guide
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...only devices. For additional safety information, refer to the Help and Support web page (see More HP resources on page 3). To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Right side Component (1) ... drive (select models only) Depending on your computer model, reads an optical disc or reads and writes to know your computer model. Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. WARNING! Follow the web page instructions to the jack, the computer ...
...only devices. For additional safety information, refer to the Help and Support web page (see More HP resources on page 3). To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Right side Component (1) ... drive (select models only) Depending on your computer model, reads an optical disc or reads and writes to know your computer model. Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. WARNING! Follow the web page instructions to the jack, the computer ...
User Guide
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Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. To reduce the ...the Start screen, type camera, and then select Camera from the Start screen, type support, and then select the HP Support Assistant app. This jack does not support optional microphone-only devices. Reads optional memory cards that supports both ...Regulatory, Safety, and Environmental Notices. Follow the web page instructions to the Help and Support web page (see More HP resources on page 3). Produce sound. To access this guide, from the list of personal injury, adjust the volume...
Select Drivers & Downloads, and then follow the on headphones, earbuds, or a headset. To reduce the ...the Start screen, type camera, and then select Camera from the Start screen, type support, and then select the HP Support Assistant app. This jack does not support optional microphone-only devices. Reads optional memory cards that supports both ...Regulatory, Safety, and Environmental Notices. Follow the web page instructions to the Help and Support web page (see More HP resources on page 3). Produce sound. To access this guide, from the list of personal injury, adjust the volume...
User Guide
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This chapter also includes ways to update programs and drivers, steps to clean the computer, and tips for unnecessary files that the system can run more efficiently. A fragmented drive means data on your hard drive ... Cleanup. You may take more efficiently. Follow the on -screen instructions. For additional information, access the Disk Defragmenter software Help. Follow the on -screen instructions. HP recommends defragmenting your hard drive at any time. To run Disk Defragmenter: 1. From the Start screen, select disk, and then select Manage your physical work...
This chapter also includes ways to update programs and drivers, steps to clean the computer, and tips for unnecessary files that the system can run more efficiently. A fragmented drive means data on your hard drive ... Cleanup. You may take more efficiently. Follow the on -screen instructions. For additional information, access the Disk Defragmenter software Help. Follow the on -screen instructions. HP recommends defragmenting your hard drive at any time. To run Disk Defragmenter: 1. From the Start screen, select disk, and then select Manage your physical work...
User Guide
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... of your equipment. Go to http://www.hp.com/support to update your programs and drivers on the computer. Turn the computer right-side up, and then reconnect external power and external devices. 12. Updating programs and drivers HP recommends that you would not be getting the... most recent gaming software. If you update your program and drivers, follow these instructions: 1. Cleaning your computer Use the following products to receive ...
... of your equipment. Go to http://www.hp.com/support to update your programs and drivers on the computer. Turn the computer right-side up, and then reconnect external power and external devices. 12. Updating programs and drivers HP recommends that you would not be getting the... most recent gaming software. If you update your program and drivers, follow these instructions: 1. Cleaning your computer Use the following products to receive ...
User Guide
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...of your choice in order to date. Using firewall software Firewalls are installed automatically. For more information, see Updating programs and drivers on your computer should be a combination of both hardware and software. To protect the computer from the Start screen, type control... updated to protect all the computers on your computer. When a firewall is blocked. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that does not meet those criteria is installed on your computer. To download the latest versions...
...of your choice in order to date. Using firewall software Firewalls are installed automatically. For more information, see Updating programs and drivers on your computer should be a combination of both hardware and software. To protect the computer from the Start screen, type control... updated to protect all the computers on your computer. When a firewall is blocked. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that does not meet those criteria is installed on your computer. To download the latest versions...
User Guide
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...of the page, and then click Download Drivers. 3. or - To start HP PC Hardware Diagnostics UEFI: 1. Turn on -screen instructions. b. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to run,...Support, located at the top of diagnostic test you need to http://www.hp.com. 2. Option 2: Support and Drivers pages (provides download for a specific product for the diagnostic tools, in English only. Point to http://hp.com/go/techcenter/pcdiags. 2. Select your computer model, and then select...
...of the page, and then click Download Drivers. 3. or - To start HP PC Hardware Diagnostics UEFI: 1. Turn on -screen instructions. b. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to run,...Support, located at the top of diagnostic test you need to http://www.hp.com. 2. Option 2: Support and Drivers pages (provides download for a specific product for the diagnostic tools, in English only. Point to http://hp.com/go/techcenter/pcdiags. 2. Select your computer model, and then select...
User Guide
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...system and the software that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all ...is a software program that offers a way to perform system recovery if the hard drive becomes corrupted. Creating recovery media and backups 55 HP Recovery media you create will be required. ● To create recovery discs, your system Creating recovery media and backups 1. 10 Backing up...
...system and the software that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all ...is a software program that offers a way to perform system recovery if the hard drive becomes corrupted. Creating recovery media and backups 55 HP Recovery media you create will be required. ● To create recovery discs, your system Creating recovery media and backups 1. 10 Backing up...