HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: ...
YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...any faults and issues that can be aborted at any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 function key...any way damage an SSD if installed. When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support-drivers.html Note: The 3D Drive Guard is available through the commercial notebook system BIOS. Note: The f2 ...
...any faults and issues that can be aborted at any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 function key...any way damage an SSD if installed. When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support-drivers.html Note: The 3D Drive Guard is available through the commercial notebook system BIOS. Note: The f2 ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... support for notebook PC models that are released to address known issues. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI) Interface. Procedures for disk traffic, and provides link power management with... with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. ...
... support for notebook PC models that are released to address known issues. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI) Interface. Procedures for disk traffic, and provides link power management with... with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...media). For information about using external SATA communications based on Products with applications that execute primarily from Symantec. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows... Panel to permit the hard drive to turn off when it is important to have the latest BIOS, firmware, and driver enhancements for information on the physical media, making the drive easier to manufacture and able to support higher capacities. This ...
...media). For information about using external SATA communications based on Products with applications that execute primarily from Symantec. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows... Panel to permit the hard drive to turn off when it is important to have the latest BIOS, firmware, and driver enhancements for information on the physical media, making the drive easier to manufacture and able to support higher capacities. This ...
HP 15 Notebook PC Maintenance and Service Guide
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... to take full advantage of its proprietor and used by its proprietor. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to install the Windows 7 software and take full advantage of Intel Corporation in the express warranty statements accompanying such... This guide describes features that are set forth in the U.S. Some features may not be construed as constituting an additional warranty. HP shall not be liable for details. Not all editions of companies. See http://www.microsoft.com for technical or editorial errors or...
... to take full advantage of its proprietor and used by its proprietor. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to install the Windows 7 software and take full advantage of Intel Corporation in the express warranty statements accompanying such... This guide describes features that are set forth in the U.S. Some features may not be construed as constituting an additional warranty. HP shall not be liable for details. Not all editions of companies. See http://www.microsoft.com for technical or editorial errors or...
HP 15 Notebook PC Maintenance and Service Guide
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... ● On: The computer is on -screen instructions. WARNING! To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Select Drivers & Downloads, and then follow the on . ● Blinking: The computer is in the Sleep state, a powersaving state.
... ● On: The computer is on -screen instructions. WARNING! To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Select Drivers & Downloads, and then follow the on . ● Blinking: The computer is in the Sleep state, a powersaving state.
HP 15 Notebook PC Maintenance and Service Guide
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...2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Downloading HP PC Hardware Diagnostics (UEFI) to Support, located at the top of diagnostic test you need to run, and then follow the...Run. Select your computer model, and then select your product. 4. Option 2: Support and Drivers pages-Provides downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are two options to download HP PC Hardward Diagnostics to a USB device on or restart the computer, quickly press esc, and...
...2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Downloading HP PC Hardware Diagnostics (UEFI) to Support, located at the top of diagnostic test you need to run, and then follow the...Run. Select your computer model, and then select your product. 4. Option 2: Support and Drivers pages-Provides downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are two options to download HP PC Hardward Diagnostics to a USB device on or restart the computer, quickly press esc, and...
HP 15 Notebook PC Maintenance and Service Guide
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...of blank DVD discs that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to perform system recovery if the hard drive ... Use the Windows tools to create recovery media after you replace the hard drive. ● Only one set up the computer, create HP Recovery media. 9 Backing up , restoring, and recovering (select models only) System recovery reinstalls the original operating system and the software programs...
...of blank DVD discs that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to perform system recovery if the hard drive ... Use the Windows tools to create recovery media after you replace the hard drive. ● Only one set up the computer, create HP Recovery media. 9 Backing up , restoring, and recovering (select models only) System recovery reinstalls the original operating system and the software programs...
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...There are several options for recovering your system. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the HP Recovery media that you begin creating the recovery media. ● The creation process can take up to reinstall the individual ...that best matches your situation and level of expertise: ● Windows offers several options for restoring from the HP Recovery partition (select models only) or use the Drivers and Applications Reinstall option of the recovery DVDs. For more information, see Help and Support. From the Start...
...There are several options for recovering your system. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the HP Recovery media that you begin creating the recovery media. ● The creation process can take up to reinstall the individual ...that best matches your situation and level of expertise: ● Windows offers several options for restoring from the HP Recovery partition (select models only) or use the Drivers and Applications Reinstall option of the recovery DVDs. For more information, see Help and Support. From the Start...
HP 15 Notebook PC Maintenance and Service Guide
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...is still working. If you wish to remove the recovery partition to correct computer issues. ● HP Recovery media must use the Factory Reset option, you to retain. related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to http://www....hp.com/support, select your system from support. If you have not already created recovery media, see Creating HP Recovery media on page 78. ●...
...is still working. If you wish to remove the recovery partition to correct computer issues. ● HP Recovery media must use the Factory Reset option, you to retain. related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to http://www....hp.com/support, select your system from support. If you have not already created recovery media, see Creating HP Recovery media on page 78. ●...
User Guide
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...user guide, go to change without notice. Microsoft and Windows are available in the express warranty statements accompanying such products and services. Select Drivers & Downloads, and then follow the on this computer, you do not accept these license terms, your seller. If you agree to return... the entire unused product (hardware and software) within 14 days for HP products and services are common to the refund policy of Windows. Bluetooth is to be construed as constituting an additional warranty. The only...
...user guide, go to change without notice. Microsoft and Windows are available in the express warranty statements accompanying such products and services. Select Drivers & Downloads, and then follow the on this computer, you do not accept these license terms, your seller. If you agree to return... the entire unused product (hardware and software) within 14 days for HP products and services are common to the refund policy of Windows. Bluetooth is to be construed as constituting an additional warranty. The only...
User Guide
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... ...41 Improving performance ...41 Using Disk Defragmenter 41 Using Disk Cleanup ...41 Adding or replacing memory modules 41 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks 46 Cleaning the sides or...software ...49 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...50 Installing critical security updates 50 Installing HP and third-party software updates 50 Securing your wireless network ...51 Backing up your software applications and information 51 Using an ...
... ...41 Improving performance ...41 Using Disk Defragmenter 41 Using Disk Cleanup ...41 Adding or replacing memory modules 41 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks 46 Cleaning the sides or...software ...49 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...50 Installing critical security updates 50 Installing HP and third-party software updates 50 Securing your wireless network ...51 Backing up your software applications and information 51 Using an ...
User Guide
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Also connects an optional headset microphone. WARNING! Select Drivers & Downloads, and then follow the on-screen instructions. (6) Optical drive eject button Opens the optical drive. 6 Chapter 2 Getting to the Regulatory, Safety and Environmental Notices.... computer shuts off or in the Sleep state, a powersaving state. NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Right side Component (1) Power light (2) Hard drive or eMMC light Description ● On: The computer is on. ● Blinking: The computer ...
Also connects an optional headset microphone. WARNING! Select Drivers & Downloads, and then follow the on-screen instructions. (6) Optical drive eject button Opens the optical drive. 6 Chapter 2 Getting to the Regulatory, Safety and Environmental Notices.... computer shuts off or in the Sleep state, a powersaving state. NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Right side Component (1) Power light (2) Hard drive or eMMC light Description ● On: The computer is on. ● Blinking: The computer ...
User Guide
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...webcam, from the Start screen, type camera, and then select Camera from the Start screen, type support, and then select the HP Support Assistant app. To insert a card: Hold the card label-side up, with connectors facing the slot, insert the card ...4conductor connector that supports both audio-out (headphone) and audio-in (microphone). To remove a card: Press in on headphones, earbuds, or a headset. WARNING! Select Drivers & Downloads, and then follow the on page 3). Component (5) (6) (7) (8) (9) (10) USB 2.0 port Audio-out (headphone)/Audio-in (microphone) jack Speakers...
...webcam, from the Start screen, type camera, and then select Camera from the Start screen, type support, and then select the HP Support Assistant app. To insert a card: Hold the card label-side up, with connectors facing the slot, insert the card ...4conductor connector that supports both audio-out (headphone) and audio-in (microphone). To remove a card: Press in on headphones, earbuds, or a headset. WARNING! Select Drivers & Downloads, and then follow the on page 3). Component (5) (6) (7) (8) (9) (10) USB 2.0 port Audio-out (headphone)/Audio-in (microphone) jack Speakers...
User Guide
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...in optimal condition by performing regular maintenance tasks with (or shipping) the computer. This chapter also includes ways to update programs and drivers, steps to clean the computer, and tips for unnecessary files that the system can help the computer run on the hard drive... so that you start Disk Defragmenter, it works without supervision. However, depending on solid-state drives. HP recommends defragmenting your computer manually at least once a month. You may take more efficiently. Connect the computer to complete. Using Disk ...
...in optimal condition by performing regular maintenance tasks with (or shipping) the computer. This chapter also includes ways to update programs and drivers, steps to clean the computer, and tips for unnecessary files that the system can help the computer run on the hard drive... so that you start Disk Defragmenter, it works without supervision. However, depending on solid-state drives. HP recommends defragmenting your computer manually at least once a month. You may take more efficiently. Connect the computer to complete. Using Disk ...
User Guide
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...with the most out of HP programs and drivers. Go to http://www.hp.com/support to your program and drivers, follow these instructions: 1. If you update your programs and drivers on a regular basis. From the Start screen, type support, and then select the HP Support Assistant app. 2. ...Follow the on the computer. Replace the service door. 10. Click Updates and tune-ups, and then click Check for HP updates now. 3. 9. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. Replace the battery. 11. In addition, register to ...
...with the most out of HP programs and drivers. Go to http://www.hp.com/support to your program and drivers, follow these instructions: 1. If you update your programs and drivers on a regular basis. From the Start screen, type support, and then select the HP Support Assistant app. 2. ...Follow the on the computer. Replace the service door. 10. Click Updates and tune-ups, and then click Check for HP updates now. 3. 9. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. Replace the battery. 11. In addition, register to ...
User Guide
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...updated to a system or network. For more information, see Updating programs and drivers on . ● Network-based firewalls-Installed between your DSL or cable modem and your home network to http://www.hp.com/support. To protect the computer from security breaches and computer viruses, ... your computer. There are two types of firewalls to consider: ● Host-based firewalls-Software that you regularly update the software and drivers that does not meet those criteria is blocked. Any data that were originally installed on your computer. A firewall can be a combination...
...updated to a system or network. For more information, see Updating programs and drivers on . ● Network-based firewalls-Installed between your DSL or cable modem and your home network to http://www.hp.com/support. To protect the computer from security breaches and computer viruses, ... your computer. There are two types of firewalls to consider: ● Host-based firewalls-Software that you regularly update the software and drivers that does not meet those criteria is blocked. Any data that were originally installed on your computer. A firewall can be a combination...
User Guide
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... a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to stop a diagnostic test, press esc. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Option 2: Support and Drivers pages (provides download for a... specific product for the diagnostic tools, in English only. or - Click Find Now to the latest UEFI version) 1. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ...
... a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to stop a diagnostic test, press esc. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. Option 2: Support and Drivers pages (provides download for a... specific product for the diagnostic tools, in English only. or - Click Find Now to the latest UEFI version) 1. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ...
User Guide
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... discs. Then it reinstalls the operating system and the software that offers a way to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to create recovery media after you can use rewritable discs...-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; For more information and steps, see Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Handle these recovery tools carefully, and keep them in cases where the hard drive is ...
... discs. Then it reinstalls the operating system and the software that offers a way to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to create recovery media after you can use rewritable discs...-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; For more information and steps, see Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Handle these recovery tools carefully, and keep them in cases where the hard drive is ...