HP 15 Notebook PC Maintenance and Service Guide
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9 Backing up, restoring, and recovering (select models only 78 Creating recovery media and backups ...78 Creating HP Recovery media ...78 Restore and recovery ...79 Recovering using HP Recovery Manager 80 What you need to know 80 Using the HP Recovery partition (select models only 80 Using HP Recovery media to recover 81 Changing the computer boot order 81 Removing the HP Recovery partition (select models only 81 10 Power cord set requirements ...82 Requirements for all countries ...82 Requirements for specific countries and regions 82 11 Recycling ...84 Index ...85 ix
9 Backing up, restoring, and recovering (select models only 78 Creating recovery media and backups ...78 Creating HP Recovery media ...78 Restore and recovery ...79 Recovering using HP Recovery Manager 80 What you need to know 80 Using the HP Recovery partition (select models only 80 Using HP Recovery media to recover 81 Changing the computer boot order 81 Removing the HP Recovery partition (select models only 81 10 Power cord set requirements ...82 Requirements for all countries ...82 Requirements for specific countries and regions 82 11 Recycling ...84 Index ...85 ix
HP 15 Notebook PC Maintenance and Service Guide
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... the keyboard base. If you contact support: (1): Serial number (2): Product number (3): Model number (4): Warranty period Using Windows, briefly press the fn+esc key combination to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support. Component Description CAUTION: To...
... the keyboard base. If you contact support: (1): Serial number (2): Product number (3): Model number (4): Warranty period Using Windows, briefly press the fn+esc key combination to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support. Component Description CAUTION: To...
HP 15 Notebook PC Maintenance and Service Guide
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Before removing the WLAN module, follow these steps: 1. Remove the WLAN module: 1. NOTE: The #1 WLAN antenna cable is connected to restore device functionality, and then contact technical support. WLAN module Description Ralink RT3290LE 802.11 bgn 1×1 Wi-Fi and Bluetooth 4.0 combo adapter Realtek RTL8188EE 802....
Before removing the WLAN module, follow these steps: 1. Remove the WLAN module: 1. NOTE: The #1 WLAN antenna cable is connected to restore device functionality, and then contact technical support. WLAN module Description Ralink RT3290LE 802.11 bgn 1×1 Wi-Fi and Bluetooth 4.0 combo adapter Realtek RTL8188EE 802....
HP 15 Notebook PC Maintenance and Service Guide
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... with DVD writer capability, and you must have an optical drive with HP Recovery Manager software. For more information and steps, see Help and Support. HP Recovery media can be used to create system restore points and create backups of blank DVD discs that will provide the following...used to create recovery media after you successfully set up the computer, create HP Recovery media. Then it reinstalls the operating system and the software that offers a way to customize the system or restore the factory image if you create will be created. After you successfully ...
... with DVD writer capability, and you must have an optical drive with HP Recovery Manager software. For more information and steps, see Help and Support. HP Recovery media can be used to create system restore points and create backups of blank DVD discs that will provide the following...used to create recovery media after you successfully set up the computer, create HP Recovery media. Then it reinstalls the operating system and the software that offers a way to customize the system or restore the factory image if you create will be created. After you successfully ...
HP 15 Notebook PC Maintenance and Service Guide
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... the method that best matches your situation and level of expertise: ● Windows offers several options for restoring from the HP website. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 80. For more information ... such as a USB hub. ● Be sure that you have finished creating all of HP Recovery Manager to reset your country or region, and follow the on -screen instructions. Restore and recovery 79 ● If your computer does not include an integrated optical drive with DVD...
... the method that best matches your situation and level of expertise: ● Windows offers several options for restoring from the HP website. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 80. For more information ... such as a USB hub. ● Be sure that you have finished creating all of HP Recovery Manager to reset your country or region, and follow the on -screen instructions. Restore and recovery 79 ● If your computer does not include an integrated optical drive with DVD...
HP 15 Notebook PC Maintenance and Service Guide
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...to perform a system recovery or minimized image recovery without the need to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Before beginning recovery, back up , restoring, and recovering (select models only) This type of recovery can only be used if the hard...any personal data you wish to the replacement drive. To start HP Recovery Manager from the HP website. ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to retain. See the Worldwide Telephone Numbers ...
...to perform a system recovery or minimized image recovery without the need to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Before beginning recovery, back up , restoring, and recovering (select models only) This type of recovery can only be used if the hard...any personal data you wish to the replacement drive. To start HP Recovery Manager from the HP website. ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to retain. See the Worldwide Telephone Numbers ...
HP 15 Notebook PC Maintenance and Service Guide
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...Windows option to remove everything and reinstall Windows. Press f11 while the computer boots. - You can no longer use HP Recovery media to recover the original system. Restore and recovery 81 IMPORTANT: For tablets, connect to the keyboard dock before you created. 2. Press and hold f11 ...as you to remove the HP Recovery partition to boot from the boot options menu. 3. Select Recovery Manager, and then follow the...
...Windows option to remove everything and reinstall Windows. Press f11 while the computer boots. - You can no longer use HP Recovery media to recover the original system. Restore and recovery 81 IMPORTANT: For tablets, connect to the keyboard dock before you created. 2. Press and hold f11 ...as you to remove the HP Recovery partition to boot from the boot options menu. 3. Select Recovery Manager, and then follow the...
HP 15 Notebook PC Maintenance and Service Guide
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...battery release latch 12 BIOS determining version 73 downloading an update 74 updating 73 boot order changing HP Recovery Manager 81 buttons left TouchPad 8 power 10 right TouchPad 8 C caps lock light, ...14 computer specifications 76 connector, power 6 Cover Kit, spare part number 19 D deleted files restoring 79 display specifications 76 display assembly removal 67 spare part numbers 67 subcomponents 17 display bezel removal ...hard drive product description 1 removal 44 spare part numbers 15, 18, 44 specifications 77 hard drive connector cable illustrated 18 Hard Drive Hardware Kit contents...
...battery release latch 12 BIOS determining version 73 downloading an update 74 updating 73 boot order changing HP Recovery Manager 81 buttons left TouchPad 8 power 10 right TouchPad 8 C caps lock light, ...14 computer specifications 76 connector, power 6 Cover Kit, spare part number 19 D deleted files restoring 79 display specifications 76 display assembly removal 67 spare part numbers 67 subcomponents 17 display bezel removal ...hard drive product description 1 removal 44 spare part numbers 15, 18, 44 specifications 77 hard drive connector cable illustrated 18 Hard Drive Hardware Kit contents...
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... 80 supported discs 78 system 80 USB flash drive 81 using HP Recovery media 79 recovery media creating 78 creating using HP Recovery Manager 79 recovery partition removing 81 regulatory information 13 removal/replacement procedures 26, 34 restore Windows File History 79 RJ-45 (network) jack, identifying 6...drive 77 supported discs recovery 78 system board removal 55 spare part numbers 15, 20, 55 system information locating 13 system recovery 80 system restore point creating 78 T top cover removal 40 spare part numbers 15, 20, 40 TouchPad buttons 8 TouchPad button board removal 50 spare part...
... 80 supported discs 78 system 80 USB flash drive 81 using HP Recovery media 79 recovery media creating 78 creating using HP Recovery Manager 79 recovery partition removing 81 regulatory information 13 removal/replacement procedures 26, 34 restore Windows File History 79 RJ-45 (network) jack, identifying 6...drive 77 supported discs recovery 78 system board removal 55 spare part numbers 15, 20, 55 system information locating 13 system recovery 80 system restore point creating 78 T top cover removal 40 spare part numbers 15, 20, 40 TouchPad buttons 8 TouchPad button board removal 50 spare part...
User Guide
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Processor configuration setting (select models only) WARNING! You will not restart. Select computer models are configured with an Intel® Bay Trail-M processor and a Windows® operating system. If you do so, your computer will have to perform a factory reset to 1 processor. v Do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to restore the original settings.
Processor configuration setting (select models only) WARNING! You will not restart. Select computer models are configured with an Intel® Bay Trail-M processor and a Windows® operating system. If you do so, your computer will have to perform a factory reset to 1 processor. v Do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to restore the original settings.
User Guide
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...Updating the BIOS ...52 Determining the BIOS version 52 Downloading a BIOS update 53 Using HP PC Hardware Diagnostics (UEFI 53 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 54 10 Backing up, restoring, and recovering (select models only 55 Creating recovery media and backups 55 Creating... HP Recovery media 55 Restore and recovery ...56 Recovering using HP Recovery Manager 57 What you need to know 57 Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 58 Changing the computer boot...
...Updating the BIOS ...52 Determining the BIOS version 52 Downloading a BIOS update 53 Using HP PC Hardware Diagnostics (UEFI 53 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 54 10 Backing up, restoring, and recovering (select models only 55 Creating recovery media and backups 55 Creating... HP Recovery media 55 Restore and recovery ...56 Recovering using HP Recovery Manager 57 What you need to know 57 Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 58 Changing the computer boot...
User Guide
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... all the available apps. 3. To view and download an app: 1. Visit the HP Apps Store 1 Visit the HP Apps Store The HP Apps Store offers a wide choice of your smart investment: ● If you set up , restoring, and recovering (select models only) on page 21. ● Update or purchase... antivirus software. NOTE: HP Picks is complete, the app appears on -screen instructions. Select HP picks to access the HP Apps Store. See details in select countries only. See...
... all the available apps. 3. To view and download an app: 1. Visit the HP Apps Store 1 Visit the HP Apps Store The HP Apps Store offers a wide choice of your smart investment: ● If you set up , restoring, and recovering (select models only) on page 21. ● Update or purchase... antivirus software. NOTE: HP Picks is complete, the app appears on -screen instructions. Select HP picks to access the HP Apps Store. See details in select countries only. See...
User Guide
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... You may need when you may need the Product Key to the illustration that regulates wireless devices in your computer HP platforms preinstalled with HP approved recovery methods. 14 Chapter 2 Getting to the bottom of the computer, located in one of Authenticity label... (select models only prior to restore computer functionality, and then contact support through Help and Support. Refer to update or troubleshoot the operating system. ...
... You may need when you may need the Product Key to the illustration that regulates wireless devices in your computer HP platforms preinstalled with HP approved recovery methods. 14 Chapter 2 Getting to the bottom of the computer, located in one of Authenticity label... (select models only prior to restore computer functionality, and then contact support through Help and Support. Refer to update or troubleshoot the operating system. ...
User Guide
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.... Press the key to alternate between this function is turned back on at the factory to perform a designated action. Icon Key Description f6 Mutes or restores speaker sound.
.... Press the key to alternate between this function is turned back on at the factory to perform a designated action. Icon Key Description f6 Mutes or restores speaker sound.
User Guide
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... installed third-party software after you set up your wireless network, always enable security features. Backing up your software applications and information Regularly back up , restoring, and recovering (select models only) on the computer (3), and then lock the security cable lock with the key. 4. Insert the key (1) into the security cable...
... installed third-party software after you set up your wireless network, always enable security features. Backing up your software applications and information Regularly back up , restoring, and recovering (select models only) on the computer (3), and then lock the security cable lock with the key. 4. Insert the key (1) into the security cable...
User Guide
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...a backup of personal information. Then it reinstalls the operating system and the software that offers a way to create system restore points and create backups of the HP Recovery partition on page 55. 2. After you can use a high-quality blank USB flash drive. From the Start screen...provide the following processes: ● Creating recovery media and backups ● Restoring and recovering your computer must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. HP Recovery media you successfully set up the computer. System recovery reinstalls the original...
...a backup of personal information. Then it reinstalls the operating system and the software that offers a way to create system restore points and create backups of the HP Recovery partition on page 55. 2. After you can use a high-quality blank USB flash drive. From the Start screen...provide the following processes: ● Creating recovery media and backups ● Restoring and recovering your computer must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. HP Recovery media you successfully set up the computer. System recovery reinstalls the original...
User Guide
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...Backing up to an hour or more. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. HP Recovery Manager will be available for restoring from the HP Recovery partition (select models only) or use... the Drivers and Applications Reinstall option of HP Recovery Manager to continue, and the remaining ...
...Backing up to an hour or more. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. HP Recovery Manager will be available for restoring from the HP Recovery partition (select models only) or use... the Drivers and Applications Reinstall option of HP Recovery Manager to continue, and the remaining ...
User Guide
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... the original operating system, and then configures the settings for the programs that was installed at the factory. This type of HP Recovery media to restore the factory image to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ... option. Go to perform a system recovery or minimized image recovery without the need to know ● HP Recovery Manager recovers only software that were installed at the factory. Restore and recovery 57 ● If you have replaced the hard drive, you must be used if the...
... the original operating system, and then configures the settings for the programs that was installed at the factory. This type of HP Recovery media to restore the factory image to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ... option. Go to perform a system recovery or minimized image recovery without the need to know ● HP Recovery Manager recovers only software that were installed at the factory. Restore and recovery 57 ● If you have replaced the hard drive, you must be used if the...
User Guide
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... , restoring, and recovering (select models only) See Changing the computer boot order on -screen instructions. Follow the on page 58. 3. Insert the HP Recovery media you press the power button. 2. Select the optical drive or USB flash drive you want to boot from the HP Recovery partition...order. This method can be able to recover the original system. Press f11 while the computer boots. - Select Troubleshoot from the HP Recovery partition. Select Recovery Manager, and then follow the on -screen instructions. Restart the computer, quickly press esc, and then press...
... , restoring, and recovering (select models only) See Changing the computer boot order on -screen instructions. Follow the on page 58. 3. Insert the HP Recovery media you press the power button. 2. Select the optical drive or USB flash drive you want to boot from the HP Recovery partition...order. This method can be able to recover the original system. Press f11 while the computer boots. - Select Troubleshoot from the HP Recovery partition. Select Recovery Manager, and then follow the on -screen instructions. Restart the computer, quickly press esc, and then press...
User Guide
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... temperature 38 BIOS determining version 52 downloading an update 53 updating 52 Bluetooth device 16, 19 Bluetooth label 15 boot order changing HP Recovery Manager 58 bottom 15 buttons left TouchPad 9 power 11 right TouchPad 9 C caps lock light, identifying 10 caring for your ...connecting to a WLAN 19 connector, power 7 corporate WLAN connection 19 critical battery level 37 critical security updates, installing 50 D deleted files restoring 56 Disk Cleanup software 41 Disk Defragmenter software 41 E electrostatic discharge 60 esc key, identifying 12 external AC power, using 38 F firewall ...
... temperature 38 BIOS determining version 52 downloading an update 53 updating 52 Bluetooth device 16, 19 Bluetooth label 15 boot order changing HP Recovery Manager 58 bottom 15 buttons left TouchPad 9 power 11 right TouchPad 9 C caps lock light, identifying 10 caring for your ...connecting to a WLAN 19 connector, power 7 corporate WLAN connection 19 critical battery level 37 critical security updates, installing 50 D deleted files restoring 56 Disk Cleanup software 41 Disk Defragmenter software 41 E electrostatic discharge 60 esc key, identifying 12 external AC power, using 38 F firewall ...