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User Guide - Page 9
... your computer and information ...37 Using passwords ...37 Setting Windows passwords ...37 Setting Setup Utility (BIOS) passwords 38 Using Windows Hello (select products only) ...39 Using Internet security software ...39 Using antivirus software ...39 Using firewall software ...39 Installing software updates ...40 Using HP Device as a Service (select products only 40 Securing your wireless...
User Guide - Page 43
... conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only)
Running on external power
For information about connecting to external power, see the Setup Instructions poster provided in the HP Support Assistant app (select products only). 1.
User Guide - Page 46
...'s website, and follow the on-screen
instructions. To update drivers: 1. Updates can resolve issues and bring new features and options to the search box, and then select Downloads and updates. 3. Without the latest driver, you update your computer. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app.
‒ or - Select Check...
User Guide - Page 50
...or restart the tablet, and then quickly hold down the Windows button. 2.
Errors can prevent the computer from operating properly. 1. Setting Setup Utility (BIOS) passwords
Table 8-2 Types of BIOS passwords and their functions Password Administrator password
Power-on password
Function
● Must be entered each time you access Setup Utility (BIOS).
● If you forget your administrator...
User Guide - Page 52
... cable to protect your computer and information To view or change the settings: 1. To schedule a time for installing updates, select Advanced options, and then follow the device manufacturer's instructions.
40 Chapter 8 Securing your network from unauthorized access. Using HP Device as a Service (select products only)
HP DaaS is a cloud-based IT solution that does not meet those...
User Guide - Page 54
... Setup Utility (BIOS) The BIOS installation begins. 5. or - Select the question mark icon in the taskbar search box, and then select File Explorer. 2. Identify the most recent BIOS update ... or disconnect any instructions that contains the update. 4. Do not download or install a BIOS update while the computer is running on the screen after it to the hard drive. Type support in an optional ...
User Guide - Page 56
... Download, and then follow the on-screen instructions to select the
specific Windows diagnostics version to be downloaded to a USB flash drive on the next screen.
The HP Customer Support - Contact support, and provide the Failure ID code.
44 Chapter 10 Using HP PC Hardware Diagnostics For more information, see Downloading HP PC Hardware Diagnostics UEFI to your computer or...
User Guide - Page 73
... 5 security cable, installing 40 serial number, computer 13 service labels, locating 13 Setup Utility (BIOS) passwords 38 shipping the computer 35 shutdown 28 Sleep
exiting 27 initiating 27 Sleep and Hibernation, initiating 27 slots memory card reader 5 security cable 5 software Disk Cleanup 33 Disk Defragmenter 33 locating 3 software installed locating 3 software updates, installing 40 sound.
Maintenance and Service Guide - Page 29
...board (includes replacement thermal materials)
All system boards use the following part numbers:
xxxxxx-001: non-Windows operating system
xxxxxx-601: Windows operating system
For use in models with discrete...4.2 Combo Adapter (MU-MIMO supported)
Single antenna:
● Realtek RTL8821CE 802.11 ac 1×1 WiFi + BT 4.2 Combo Adapter (MU-MIMO supported)
Spare part number L25983-001
L25982-001 ...
Maintenance and Service Guide - Page 39
... by unplugging the power cord from the computer.
This chapter provides removal and replacement procedures for Authorized Service Provider only parts. Make special note of warranty, are on -screen instructions. Accessing these steps: 1. 5 Removal and replacement procedures for Authorized Service Provider parts
CAUTION: Components described in this chapter should only be removed...
Maintenance and Service Guide - Page 46
... that secures the WLAN module to restore device functionality, and then contact support.
Remove the bottom cover (see Battery on page 31).
5. WLAN module... supported)
Spare part number
863934-855 924813-855
L17365-005 L21480-005 L25889-005
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for Authorized Service Provider parts...
Maintenance and Service Guide - Page 74
... your hard drive. Follow the on your hard drive.
66 Chapter 6 Using Setup Utility (BIOS) Double-click the file that appear on -screen instructions. 4. Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to the hard drive.
Maintenance and Service Guide - Page 77
...To access HP PC Hardware Diagnostics Windows from HP Help and Support:
a. or - Downloading HP PC Hardware Diagnostics Windows
● The HP PC Hardware Diagnostics Windows download instructions are provided. If HP PC Hardware Diagnostics Windows is not installed on page 69. Type support in correcting the problem, contact support, and then provide the Failure ID code. b. Select Diagnostics...
Maintenance and Service Guide - Page 84
...1920x1080 FHD 1366x768 HD AntiGlare or BrightView 220 nits SVA (HD) UWVA (FHD) WLED eDP
U.S. 14.95 n 0.118 inch
Hard drive specifications
1-TB*
500-GB*
Dimensions
Height
7.2 mm or 9.5 mm
7.2 mm
Length
100.4 mm
...storage capacity. Actual accessible capacity is less. Contact technical support for details.
76 Chapter 9 Specifications NOTE: Certain restrictions and exclusions apply.
Maintenance and Service Guide - Page 95
... HP PC Hardware Diagnostics UEFI settings customizing 72 using 72 removal/replacement ...parts 27 service labels, locating 16 serviceability, product description 5 slots memory card reader 8 security cable 8 solid-state drive illustrated 20 removal 41 spare part numbers 41 specifications 77 solid-state drive board 20, 41
solid-state drive bracket illustrated 20, 41
speaker volume action keys 14...
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