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Gateway Profile 5 Powers Up But Has No Video. Get 'no Signal' Message On Boot.
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Popular Gateway Profile 5.5 Manual Pages
Gateway Profile 5/5.5 User Guide - Page 4
... static electricity discharge 55 Opening the case 56 Closing the case 57 Replacing the hard drive 58 Installing memory 62 Adding and removing PC Cards 64 Adding a PC Card 64 Removing a PC Card 65
6 Troubleshooting 67
Safety guidelines 68 First steps 68 Troubleshooting 69
Audio 69 Battery 69 CD or DVD drives 69 Computer 70 Diskette drive 70 Display 71
ii
www.gateway.com
Gateway Profile 5/5.5 User Guide - Page 5
DVD drives 72 File management 73 Hard drive 73 Internet 74 Keyboard 75 Memory 76 Memory card reader 76 Modem (dial-up 76 Mouse 79 Networks 80 Passwords 80 Power 80 Printer 81 Sound 82 Telephone support 83 Before calling Gateway Customer Care 83 Telephone numbers 84 Self-help 85 Tutoring 85 Training 85
7 Networking Your Computer 87
Introduction to networking 88 Using a network...
Gateway Profile 5/5.5 User Guide - Page 10
... get a list of how-to access an extensive library of Gateway telephone numbers for BIOS and driver upgrades. By entering your serial number you have. Account Info
Click Account Info to help you manage your account address. PC Tools
Click PC Tools to access utilities to access support for non-technical issues, such as making audio CDs and installing a hard drive.
Gateway Profile 5/5.5 User Guide - Page 28
... drive.
To turn off your computer, certain components in the power supply and system board remain energized. Windows shuts down and turns off your computer:
1 Click Start, then click Turn Off Computer. Turning off your computer
Warning
When you cannot use the Turn Off Computer option in Windows to remove all electrical power from your computer, unplug the power cord and modem cable...
Gateway Profile 5/5.5 User Guide - Page 54
... you can result in extremely expensive repairs that are not covered under your computer. New content is the online extension of Windows that helps you with a tailored selection of updates that apply only to the software and hardware on both diskettes and hard drives.
■ Avoid subjecting your computer to choose updates for your computer for an...
Gateway Profile 5/5.5 User Guide - Page 60
The instructions to use the Restore CDs or DVDs or hard drive backup files are including with your computer.
54
www.gateway.com Restoring your system
All programs that were preinstalled on your computer are available on the hard drive. Cleaning CDs or DVDs
Wipe from the backup Restore CDs or DVDs or you created or they are available on the backup Restore CDs...
Gateway Profile 5/5.5 User Guide - Page 73
Chapter 6
Troubleshooting
■ Troubleshooting typical hardware and software problems
■ Getting telephone support ■ Using automated troubleshooting
systems ■ Getting tutoring and training
67
Gateway Profile 5/5.5 User Guide - Page 74
...; If an error message appears on the screen, write down the exact message.
Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you
performed and make sure that
all connections are secure. ■ Make sure that your hard drive is turned on page 55. For more...
Gateway Profile 5/5.5 User Guide - Page 81
... open, performing multiple downloads, and having multiple programs open the browser.
www.gateway.com
75
You see
the poster that the keyboard cable is plugged in the Search box , then click the arrow.
Contact your Internet service provider (ISP) is set up correctly. For more information about troubleshooting Internet connections, click Start, then click Help and Support.
Gateway Profile 5/5.5 User Guide - Page 86
... the surge protector is turned off, then retype the password.
Replace any damaged cables.
80
www.gateway.com For more information about troubleshooting your home, see "Cleaning the mouse" on ■ Make sure that your power cord is connected correctly to your computer.
■ If your computer is plugged into the outlet and turn on page 52.
The mouse does...
Gateway Profile 5/5.5 User Guide - Page 87
... selected it is online. The Control Panel window opens. You see a "Printer queue is not set to is not the default printer, make sure that the power cable is on but will not turn on ■ Make sure that you may need to work offline.
See the guide that the printer is full" error message ■ Make sure...
Gateway Profile 5/5.5 User Guide - Page 88
...See the printer documentation for instructions for adding additional memory. Sound
You are not getting sound from the speakers ■ Make sure that mute controls are turned up. Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support.
Help and Support
For more information about sound troubleshooting, click Start, then
click...
Gateway Profile 5/5.5 User Guide - Page 145
...72
DVD drive identifying 43 locating drive 11
troubleshooting 69, 72
using 43 Dynamic Host Configuration Protocol 98
E
eject button diskette drive 40 PC Card 65
electrostatic discharge (ESD) 55 e-mail
button 29 entering
IP address 98 subnet mask 98 ergonomics 18 eSupport 15 using 4 Ethernet connecting 33 creating network 96 installing cards 96 installing drivers 96
jack 13, 33
external audio jack...
Gateway Profile 5/5.5 User Guide - Page 146
... component exteriors 51 cleaning computer display 52 cleaning computer screen 52 cleaning keyboard 52 cleaning mouse 52 protecting from viruses 49
mapping network drives 118 memory
adding 62 installing 62 purchasing 16 replacing 62 troubleshooting 76 memory card reader locating 11 memory card types supported 41 using 41 microphone
jack 11, 13
Microsoft Certificate of Authenticity 15 modem
cable 33...
Gateway Profile 5/5.5 User Guide - Page 149
... diskette drive 70
display 71, 72 DVD drive 69, 72
Ethernet network 121 faxes 78 files 73 general guidelines 68 hard drive 73
Internet connection 74, 78
keyboard 75
LCD panel 71, 72
memory 76 memory card reader 76 modem 76 mouse 79 network 80 passwords 80 power 80 printer 81 safety guidelines 68
screen 71, 72
screen area 71 screen resolution 71 technical support 83 telephone support 83...
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