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...latest FAQs, information, and tips and tricks about using your Media Center experience by installing updates as they become available. Computer Guide Your Gateway computer user guide provides instructions for using the Media Center, and troubleshooting information. Windows XP Media Center Edition Guide The Microsoft Windows XP Media... about configuring the Media Center software, tips about making the most of your Media Center computer and troubleshooting information to solve problems. Windows Update Remember to keep the Windows operating system updated by going to install them.
...latest FAQs, information, and tips and tricks about using your Media Center experience by installing updates as they become available. Computer Guide Your Gateway computer user guide provides instructions for using the Media Center, and troubleshooting information. Windows XP Media Center Edition Guide The Microsoft Windows XP Media... about configuring the Media Center software, tips about making the most of your Media Center computer and troubleshooting information to solve problems. Windows Update Remember to keep the Windows operating system updated by going to install them.
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...TV's VGA In port for TV images. Many TVs do not have a VGA port, but includes an S-Video port, connect the S-Video cable from the Gateway Accessory Store. S-Video display output is not optimized for optimal video quality. A: Many factors, such as the source video signal. Cable, digital cable, and...-You can be made correctly for computer video display. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. The Media Center has two video outputs: VGA-If your TV does not have a VGA port. S-Video display quality...
...TV's VGA In port for TV images. Many TVs do not have a VGA port, but includes an S-Video port, connect the S-Video cable from the Gateway Accessory Store. S-Video display output is not optimized for optimal video quality. A: Many factors, such as the source video signal. Cable, digital cable, and...-You can be made correctly for computer video display. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. The Media Center has two video outputs: VGA-If your TV does not have a VGA port. S-Video display quality...
8510934 - Gateway Computer User Guide
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... for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 ... computer accessories 21 Sitting at your computer 21 Avoiding discomfort and injury from repetitive strain 21 Protecting from power source problems 22 Checking the voltage selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24...
... for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 ... computer accessories 21 Sitting at your computer 21 Avoiding discomfort and injury from repetitive strain 21 Protecting from power source problems 22 Checking the voltage selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24...
8510934 - Gateway Computer User Guide
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... support. We sincerely hope that you for years to come. Please read this manual carefully to high-quality, brand-name components at Gateway. 2 www.gateway.com If you ever have a problem, our knowledgeable, dedicated customer service department will provide you keep your computer in addition to familiarize yourself with fast, considerate service. Chapter...
... support. We sincerely hope that you for years to come. Please read this manual carefully to high-quality, brand-name components at Gateway. 2 www.gateway.com If you ever have a problem, our knowledgeable, dedicated customer service department will provide you keep your computer in addition to familiarize yourself with fast, considerate service. Chapter...
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...topic name in the Search box located at the top of any Help and Support screen, then click the arrow button. Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - It automatically gathers information about using BigFix: ■ From ...the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. To fix the problem, click on that icon to search for and access these topics. To view a list ...
...topic name in the Search box located at the top of any Help and Support screen, then click the arrow button. Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - It automatically gathers information about using BigFix: ■ From ...the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. To fix the problem, click on that icon to search for and access these topics. To view a list ...
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Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Installing peripheral devices 19
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Installing peripheral devices 19
8510934 - Gateway Computer User Guide
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Protect your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of time with a UPS, a UPS lets you set the voltage selection switch incorrectly, your system...operating in cards, and peripheral devices. Make sure this , the voltage switch should always be damaged. Warning High voltages can increase to 230. 22 www.gateway.com If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector ...
Protect your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of time with a UPS, a UPS lets you set the voltage selection switch incorrectly, your system...operating in cards, and peripheral devices. Make sure this , the voltage switch should always be damaged. Warning High voltages can increase to 230. 22 www.gateway.com If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector ...
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www.gateway.com 49 To restore your computer to the original configuration. Restoring your system Restoring your computer to the original configuration If Windows does not start or if the two previous procedures do not correct the problem, you may need to restore your computer, then press F11. 2 Follow the on your computer to the original configuration: 1 Turn on -screen instructions.
www.gateway.com 49 To restore your computer to the original configuration. Restoring your system Restoring your computer to the original configuration If Windows does not start or if the two previous procedures do not correct the problem, you may need to restore your computer, then press F11. 2 Follow the on your computer to the original configuration: 1 Turn on -screen instructions.
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 61
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...For more information about preventing damage from static electricity, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure... While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped...
...For more information about preventing damage from static electricity, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure... While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped...
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...to play a DVD, make sure that you have copy protection software. Audio See "Sound" on page 77. You may be experiencing some temporary memory problems. Shut down and restart your computer. ■ Clean the disc. Add-in cards The computer does not recognize an add-in the drive documentation. ...computer, then enter the BIOS Setup utility by following the instructions in card ■ Shut down and restart your add-in alphabetical order. www.gateway.com 63 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that the ...
...to play a DVD, make sure that you have copy protection software. Audio See "Sound" on page 77. You may be experiencing some temporary memory problems. Shut down and restart your computer. ■ Clean the disc. Add-in cards The computer does not recognize an add-in the drive documentation. ...computer, then enter the BIOS Setup utility by following the instructions in card ■ Shut down and restart your add-in alphabetical order. www.gateway.com 63 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that the ...
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...files will be the result of a defective area on your hard drive. To fix hard drive problems, run the Error checking program. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking... Empty Recycle Bin. For instructions on your files to reinstall the operating system. To access this guide, click Start, All Programs, then click Gateway Documentation. Hard drive You see a "Data error" message This may need to another drive. The hard drive cannot be accessed, or you ...
...files will be the result of a defective area on your hard drive. To fix hard drive problems, run the Error checking program. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking... Empty Recycle Bin. For instructions on your files to reinstall the operating system. To access this guide, click Start, All Programs, then click Gateway Documentation. Hard drive You see a "Data error" message This may need to another drive. The hard drive cannot be accessed, or you ...
8510934 - Gateway Computer User Guide
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... Ethernet network jack and not the modem jack. OR - See "Desktop PC Back" on page 12 to make sure that you do not have a problem with your modem. Help and Support For more information, "Modem (dial-up )" on page 70. Chapter 6: Troubleshooting You see an "Unable to locate... host" message and are unable to browse the Internet This problem can affect Internet performance: 68 www.gateway.com Internet See also "Modem (dial-up )" on page 70. Contact your ISP technical support for help. ■ Make sure ...
... Ethernet network jack and not the modem jack. OR - See "Desktop PC Back" on page 12 to make sure that you do not have a problem with your modem. Help and Support For more information, "Modem (dial-up )" on page 70. Chapter 6: Troubleshooting You see an "Unable to locate... host" message and are unable to browse the Internet This problem can affect Internet performance: 68 www.gateway.com Internet See also "Modem (dial-up )" on page 70. Contact your ISP technical support for help. ■ Make sure ...
8510934 - Gateway Computer User Guide
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... line. If reducing the connect speed lets you have the telephone line checked for line noise. You cannot connect to 53K. The problem may be too noisy. Do not connect these devices to connect at a slower rate, abort downloads, or even disconnect. Line noise is a common... call your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 72 www.gateway.com Dial a single number (such as line noise, telephone service provider equipment, or ISP limitations, may be with the modem at a lower connection...
... line. If reducing the connect speed lets you have the telephone line checked for line noise. You cannot connect to 53K. The problem may be too noisy. Do not connect these devices to connect at a slower rate, abort downloads, or even disconnect. Line noise is a common... call your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 72 www.gateway.com Dial a single number (such as line noise, telephone service provider equipment, or ISP limitations, may be with the modem at a lower connection...
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... diagnostics. To run modem diagnostics: 1 Close all open or the modem has failed to respond, the modem did not pass diagnostics. You may cause problems with the modem connection. ■ Shut down the modem volume. See "Desktop PC Back" on page 12 to another modem is in the Search..., click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 4 Click your computer. www.gateway.com 73 If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel....
... diagnostics. To run modem diagnostics: 1 Close all open or the modem has failed to respond, the modem did not pass diagnostics. You may cause problems with the modem connection. ■ Shut down the modem volume. See "Desktop PC Back" on page 12 to another modem is in the Search..., click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 4 Click your computer. www.gateway.com 73 If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel....
8510934 - Gateway Computer User Guide
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...computer and contact a qualified computer technician. ■ Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. ■ Make sure that your computer is nearby at the time... resources. ■ If you have "how to a grounded AC outlet that your computer is supplying power. Chapter 6: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow troubleshooting steps. 80 www...
...computer and contact a qualified computer technician. ■ Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. ■ Make sure that your computer is nearby at the time... resources. ■ If you have "how to a grounded AC outlet that your computer is supplying power. Chapter 6: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow troubleshooting steps. 80 www...
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...is available: Weekdays 8:00 a.m. - 10:00 p.m. See the label on page 80 before calling) Gateway Customer Care telephone numbers vary by Gateway Gateway Customer Care Service description How to a Gateway Customer Care representative about available systems, pricing, orders, billing statements, warranty service, or other non-... description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems. (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your questions...
...is available: Weekdays 8:00 a.m. - 10:00 p.m. See the label on page 80 before calling) Gateway Customer Care telephone numbers vary by Gateway Gateway Customer Care Service description How to a Gateway Customer Care representative about available systems, pricing, orders, billing statements, warranty service, or other non-... description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems. (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your questions...
8510934 - Gateway Computer User Guide
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... required for details on telephone company-provided coin service. If this happens, the telephone company will notify you disconnect the equipment until the problem is used on how to a line, as set out in the radio interference regulations of Industry Canada. Le présent appareil...233;riques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. 100 www.gateway.com The Ringer Equivalence Number (REN) is resolved. In most areas, the sum of Federal Regulations (CFR 47) (applicable to maintain uninterrupted ...
... required for details on telephone company-provided coin service. If this happens, the telephone company will notify you disconnect the equipment until the problem is used on how to a line, as set out in the radio interference regulations of Industry Canada. Le présent appareil...233;riques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. 100 www.gateway.com The Ringer Equivalence Number (REN) is resolved. In most areas, the sum of Federal Regulations (CFR 47) (applicable to maintain uninterrupted ...
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... support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 77 turning off computer 24 turning on computer 23 power button 11 printer default 77 inkjet 16 installing 32 laser...
... support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 77 turning off computer 24 turning on computer 23 power button 11 printer default 77 inkjet 16 installing 32 laser...
