8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
8512418 - Gateway Reference Guide
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... be able to play a DVD, make sure that you are trying to play these CDs on your computer. • Clean the disc. www.gateway.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on page 78. You may be read by following the instructions in the drive... documentation. • Reinstall the device driver. 73 Audio See "Sound" on page 92. Make sure that the IDE controllers are flawed or become scratched and cannot be experiencing some temporary ...
... be able to play a DVD, make sure that you are trying to play these CDs on your computer. • Clean the disc. www.gateway.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on page 78. You may be read by following the instructions in the drive... documentation. • Reinstall the device driver. 73 Audio See "Sound" on page 92. Make sure that the IDE controllers are flawed or become scratched and cannot be experiencing some temporary ...
8512418 - Gateway Reference Guide
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... play • Make sure that you have a DVD drive. A DVD movie will not play these CDs on page 61. • Reinstall the appropriate device drivers. For more information, see "Cleaning optical discs" on page 30. • If you have external speakers attached, make sure that the speakers are turned on... regional code for the United States and Canada is on your computer. • Clean the disc. You may not match. • Reinstall the device driver. 74 For more information, see "Adjusting the volume" on page 61. • Shut down and restart your DVD drive is facing up .
... play • Make sure that you have a DVD drive. A DVD movie will not play these CDs on page 61. • Reinstall the appropriate device drivers. For more information, see "Cleaning optical discs" on page 30. • If you have external speakers attached, make sure that the speakers are turned on... regional code for the United States and Canada is on your computer. • Clean the disc. You may not match. • Reinstall the device driver. 74 For more information, see "Adjusting the volume" on page 61. • Shut down and restart your DVD drive is facing up .
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... the cable for at least 30 minutes before making a final judgment about display types, see the "Customizing" chapter in your computer. • Reinstall the device driver. The text on page 73. 76 For more information about color uniformity. Display The screen resolution is not correct • Change the screen resolution from...
... the cable for at least 30 minutes before making a final judgment about display types, see the "Customizing" chapter in your computer. • Reinstall the device driver. The text on page 73. 76 For more information about color uniformity. Display The screen resolution is not correct • Change the screen resolution from...
8512418 - Gateway Reference Guide
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www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, performing ..., straw-like extension to remove dust and lint trapped under the keys. • Try a keyboard that the keyboard port works. • Reinstall the keyboard device driver. Keyboard The keyboard does not work • Make sure that might be stuck, then restart your ISP for technical support. A keyboard character keeps repeating or...
www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, performing ..., straw-like extension to remove dust and lint trapped under the keys. • Try a keyboard that the keyboard port works. • Reinstall the keyboard device driver. Keyboard The keyboard does not work • Make sure that might be stuck, then restart your ISP for technical support. A keyboard character keeps repeating or...
8512418 - Gateway Reference Guide
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... Help and Support. See the guide that you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. To make sure that the printer is not set to work offline: 1 Click (Start), then click Control Panel. You see a "Printer is... adding paper, make sure that the printer is not set to work offline. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure that the printer is online. CHAPTER 6: Troubleshooting 3 Right-click the ...
... Help and Support. See the guide that you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. To make sure that the printer is not set to work offline: 1 Click (Start), then click Control Panel. You see a "Printer is... adding paper, make sure that the printer is not set to work offline. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure that the printer is online. CHAPTER 6: Troubleshooting 3 Right-click the ...
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Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your system). For more information, see ...Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Recovering your computer for software and device driver recovery" on page 31. Caution To prepare your system You can solve most conditions. www.gateway.com Sound You are not getting sound from the speakers •...
Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your system). For more information, see ...Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Recovering your computer for software and device driver recovery" on page 31. Caution To prepare your system You can solve most conditions. www.gateway.com Sound You are not getting sound from the speakers •...
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...state when everything was working correctly, the problem may be solved by re-installing the software or the hardware drivers. You can perform a partial recovery by using Gateway Recovery Center. 94 For instructions, see that software's installation instructions. If you upgrade or exchange your hard... may be solved by returning your system to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that you must have stopped working correctly. CHAPTER 6: Troubleshooting • If only one or two items of recovery...
...state when everything was working correctly, the problem may be solved by re-installing the software or the hardware drivers. You can perform a partial recovery by using Gateway Recovery Center. 94 For instructions, see that software's installation instructions. If you upgrade or exchange your hard... may be solved by returning your system to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that you must have stopped working correctly. CHAPTER 6: Troubleshooting • If only one or two items of recovery...
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... Because these discs do ? You should create a set of discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The What would you have a recordable disc drive to do not come with your computer....) To create discs for recovering your pre-installed software and device drivers, in case you should create your pre-installed software and drivers using a set . The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. dialog box opens. 3 Click Create...
... Because these discs do ? You should create a set of discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The What would you have a recordable disc drive to do not come with your computer....) To create discs for recovering your pre-installed software and device drivers, in case you should create your pre-installed software and drivers using a set . The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. dialog box opens. 3 Click Create...
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... x, 3 of the specified type, click I have enough discs, choose a different disc type, or click Cancel. Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of the discs and store them in the upper-right corner to label each disc from the drive, use the...
... x, 3 of the specified type, click I have enough discs, choose a different disc type, or click Cancel. Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of the discs and store them in the upper-right corner to label each disc from the drive, use the...
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..., click Programs, then click Application recovery. - www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you must recover your software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. For instructions, see "Recovering...
..., click Programs, then click Application recovery. - www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you must recover your software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. For instructions, see "Recovering...
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... does not offer the software or driver you need to recover, then click Next. The Gateway Recovery Center starts. 98 Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. To recover software and drivers using recovery discs If you created... set of recovery discs, each disc contains a unique set of software and drivers. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe...
... does not offer the software or driver you need to recover, then click Next. The Gateway Recovery Center starts. 98 Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. To recover software and drivers using recovery discs If you created... set of recovery discs, each disc contains a unique set of software and drivers. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe...
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OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99 www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99 www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
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You can return to one of these restore points to -resolve software problems, you install software or device drivers. For instructions, see "Manually creating a restore point" on page 101. The Backup and Restore Center opens. 100 In most cases of hard-to get your ...
You can return to one of these restore points to -resolve software problems, you install software or device drivers. For instructions, see "Manually creating a restore point" on page 101. The Backup and Restore Center opens. 100 In most cases of hard-to get your ...
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... condition. The System Properties dialog box opens to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. This process is created. 5 Click OK. Caution A complete factory recovery deletes everything on your hard drive, then reinstalls Windows and any of the window, click...
... condition. The System Properties dialog box opens to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. This process is created. 5 Click OK. Caution A complete factory recovery deletes everything on your hard drive, then reinstalls Windows and any of the window, click...
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...the arrow keys to reinstall any software that was not pre-installed on your computer. For instructions, see "Recovering pre-installed software and drivers using the Windows DVD If you install a new hard drive or completely re-format your original hard drive, you must recover your ...computer's pre-installed software and device drivers. If you selected Recovery with automatic data backup in its original factory condition. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. ...
...the arrow keys to reinstall any software that was not pre-installed on your computer. For instructions, see "Recovering pre-installed software and drivers using the Windows DVD If you install a new hard drive or completely re-format your original hard drive, you must recover your ...computer's pre-installed software and device drivers. If you selected Recovery with automatic data backup in its original factory condition. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. ...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
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... service department will be pleased with fast, considerate service. If you ever have made an excellent decision choosing Gateway. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to help you quickly discover and use the many...
... service department will be pleased with fast, considerate service. If you ever have made an excellent decision choosing Gateway. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to help you quickly discover and use the many...