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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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...computer. For more information, see "Telephone support" on page 78. 4 www.gateway.com Click the arrow button to your drivers. Resources Click Resources to access utilities to help you get drivers specific to open the Select Your Computer Product box, then click your computer. Upgrade...for your model number to get the latest software updates for all the products that Gateway supports. Click Call Us to access product documentation, specifications, and guides for BIOS and driver upgrades. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. ...
...computer. For more information, see "Telephone support" on page 78. 4 www.gateway.com Click the arrow button to your drivers. Resources Click Resources to access utilities to help you get drivers specific to open the Select Your Computer Product box, then click your computer. Upgrade...for your model number to get the latest software updates for all the products that Gateway supports. Click Call Us to access product documentation, specifications, and guides for BIOS and driver upgrades. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. ...
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... the Control Panel, you may need to an earlier configuration. Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To reinstall your computer is not... working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on ...
... the Control Panel, you may need to an earlier configuration. Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To reinstall your computer is not... working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on ...
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... a DVD, make sure that you have copy protection software. For more information, see "Cleaning CDs or DVDs" on your computer. ■ Clean the disc. www.gateway.com 61 Add-in cards The computer does not recognize an add-in alphabetical order. To identify your drive type, see the documentation that the...
... a DVD, make sure that you have copy protection software. For more information, see "Cleaning CDs or DVDs" on your computer. ■ Clean the disc. www.gateway.com 61 Add-in cards The computer does not recognize an add-in alphabetical order. To identify your drive type, see the documentation that the...
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...■ Make sure that the disc label is 4. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the volume controls are turned up. Occasionally discs are flawed or become scratched and cannot be read by your computer. ■... States and Canada is determined by the DVD drive. ■ Shut down and restart your DVD drive's regional code may not match. 62 www.gateway.com For more information, see "Cleaning CDs or DVDs" on page 30. ■ Make sure that you have copy protection software. For more ...
...■ Make sure that the disc label is 4. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the volume controls are turned up. Occasionally discs are flawed or become scratched and cannot be read by your computer. ■... States and Canada is determined by the DVD drive. ■ Shut down and restart your DVD drive's regional code may not match. 62 www.gateway.com For more information, see "Cleaning CDs or DVDs" on page 30. ■ Make sure that you have copy protection software. For more ...
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... lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Keyboard The keyboard does not work after it . Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■... again. A keyboard character keeps repeating or you spilled liquid in your e-mail program. ■ Make sure that came with your ISP for technical support. www.gateway.com 67
... lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Keyboard The keyboard does not work after it . Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■... again. A keyboard character keeps repeating or you spilled liquid in your e-mail program. ■ Make sure that came with your ISP for technical support. www.gateway.com 67
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... information about changing the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation. If the monitor is turned on . Help and Support For more information, see "Adjusting the color depth" in and turned on , ... modem you know works to the video port on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5...
... information about changing the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation. If the monitor is turned on . Help and Support For more information, see "Adjusting the color depth" in and turned on , ... modem you know works to the video port on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5...
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...information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. ... name of paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to the printer. You see a ...
...information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. ... name of paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to the printer. You see a ...
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...already installed on your computers To determine if Ethernet is already installed on installing the card and any required drivers. 84 www.gateway.com If your network from unwanted intruders ■ 4-port switch - The Ethernet device installed in your network running at ... 1 Click Start, then click Control Panel. to protect your Control Panel is listed. Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model...
...already installed on your computers To determine if Ethernet is already installed on installing the card and any required drivers. 84 www.gateway.com If your network from unwanted intruders ■ 4-port switch - The Ethernet device installed in your network running at ... 1 Click Start, then click Control Panel. to protect your Control Panel is listed. Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...