8511050 - Gateway Computer User Guide
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
8511050 - Gateway Computer User Guide
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Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
8511050 - Gateway Computer User Guide
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...documentation, specifications, and guides for both sales and support. Click the arrow button to locate your account and general information about your drivers. Product Support Click Product Support to customer care with a live technician, including chat and e-mail. Click Browse All Downloads to...Contact Us Click Contact Us to access links to view a list of Gateway telephone numbers for all the products that Gateway supports. For more information, see "Telephone support" on page 78. 4 www.gateway.com Customer Service Click Customer Service to your computer. Chapter 1: Getting Help...
...documentation, specifications, and guides for both sales and support. Click the arrow button to locate your account and general information about your drivers. Product Support Click Product Support to customer care with a live technician, including chat and e-mail. Click Browse All Downloads to...Contact Us Click Contact Us to access links to view a list of Gateway telephone numbers for all the products that Gateway supports. For more information, see "Telephone support" on page 78. 4 www.gateway.com Customer Service Click Customer Service to your computer. Chapter 1: Getting Help...
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...more information about System Restore, click Start, then click Help and Support. Reinstalling programs and drivers If a program or device on -screen instructions. 48 www.gateway.com Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not... to restore the computer to an earlier configuration. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on your program or driver. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, ...
...more information about System Restore, click Start, then click Help and Support. Reinstalling programs and drivers If a program or device on -screen instructions. 48 www.gateway.com Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not... to restore the computer to an earlier configuration. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on your program or driver. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, ...
8511050 - Gateway Computer User Guide
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... Troubleshooting topics are flawed or become scratched and cannot be read by following the instructions in the drive documentation. ■ Reinstall the device driver. For more information, see "Identifying drive types" on page 37. ■ Your computer may not be experiencing some temporary memory problems.... that the drive is facing up, then try again. ■ Try a different disc. Audio See "Sound" on page 75. www.gateway.com 61 Occasionally discs are listed in alphabetical order. Add-in cards The computer does not recognize an add-in card. CD or DVD drives...
... Troubleshooting topics are flawed or become scratched and cannot be read by following the instructions in the drive documentation. ■ Reinstall the device driver. For more information, see "Identifying drive types" on page 37. ■ Your computer may not be experiencing some temporary memory problems.... that the drive is facing up, then try again. ■ Try a different disc. Audio See "Sound" on page 75. www.gateway.com 61 Occasionally discs are listed in alphabetical order. Add-in cards The computer does not recognize an add-in card. CD or DVD drives...
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...facing up . For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 30. ■ Make sure that the mute controls...protection software. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your DVD drive's regional code may not... are turned off. You may not match. 62 www.gateway.com If the DVD movie does not play these CDs on your computer's delivery address.
...facing up . For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 30. ■ Make sure that the mute controls...protection software. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your DVD drive's regional code may not... are turned off. You may not match. 62 www.gateway.com If the DVD movie does not play these CDs on your computer's delivery address.
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... sure that nothing is plugged in the keyboard, turn it upside down to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. www.gateway.com 67
... sure that nothing is plugged in the keyboard, turn it upside down to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. www.gateway.com 67
8511050 - Gateway Computer User Guide
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... volume: 1 Click Start, then click Control Panel. The Control Panel window opens. To access this guide, click Start, All Programs, then click Gateway Documentation. Tips & Tricks For more information about changing the screen resolution, click Start, then click Help and Support. Type the keyword screen resolution in... twice to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is plugged in and turned on , the power LED should be lit. ■ Adjust the brightness...
... volume: 1 Click Start, then click Control Panel. The Control Panel window opens. To access this guide, click Start, All Programs, then click Gateway Documentation. Tips & Tricks For more information about changing the screen resolution, click Start, then click Help and Support. Type the keyword screen resolution in... twice to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is plugged in and turned on , the power LED should be lit. ■ Adjust the brightness...
8511050 - Gateway Computer User Guide
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... printer. ■ If you print large files or many files at one time, you may want to the printer. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the guide that the printer is online. To make sure that came with your Control Panel is not set to clear the check mark... paper, make sure that you want to add additional memory to use. You see a "Printer is not set to press after adding paper. 76 www.gateway.com You see a "Printer queue is full" error message ■ Make sure that the printer is in the Search box , then click the arrow. ■...
... printer. ■ If you print large files or many files at one time, you may want to the printer. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the guide that the printer is online. To make sure that came with your Control Panel is not set to clear the check mark... paper, make sure that you want to add additional memory to use. You see a "Printer is not set to press after adding paper. 76 www.gateway.com You see a "Printer queue is full" error message ■ Make sure that the printer is in the Search box , then click the arrow. ■...
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to eliminate the need to install Ethernet cards and drivers on the computers that comes with your network needs, including: ■ Internet security features - If your network running at accessories.gateway.com. to protect your computer: 1 Click Start, then click Control Panel. ...100/1000). The Ethernet device installed in your Control Panel is already installed on installing the card and any required drivers. 84 www.gateway.com A mixture of Network adapters. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be...
to eliminate the need to install Ethernet cards and drivers on the computers that comes with your network needs, including: ■ Internet security features - If your network running at accessories.gateway.com. to protect your computer: 1 Click Start, then click Control Panel. ...100/1000). The Ethernet device installed in your Control Panel is already installed on installing the card and any required drivers. 84 www.gateway.com A mixture of Network adapters. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case)
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.... 18 If Windows does not start, install Windows using the operating system CD that the tabs on the bottom of your computer, then install the drivers and applications by following any jumper settings on the old drive and set the jumper as instructed by the drive's user guide. If you are... your computer, making sure that came with and slide into the drive bay, then secure the drive to be the same. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are replacing a drive, note any instructions printed on the CD. 24
.... 18 If Windows does not start, install Windows using the operating system CD that the tabs on the bottom of your computer, then install the drivers and applications by following any jumper settings on the old drive and set the jumper as instructed by the drive's user guide. If you are... your computer, making sure that came with and slide into the drive bay, then secure the drive to be the same. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are replacing a drive, note any instructions printed on the CD. 24