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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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...access links to locate your account and general information about your drivers. For more information, see "Telephone support" on page 78. 4 www.gateway.com Upgrade Center Click Upgrade Center to get a list of all Gateway computers. Click Call Us to view and purchase upgrades for ...all the products that Gateway supports. To view support documents for both sales and support. Downloads Click Downloads to get drivers specific to help you get the latest software updates for BIOS and driver upgrades. Resources Click Resources to access utilities ...
...access links to locate your account and general information about your drivers. For more information, see "Telephone support" on page 78. 4 www.gateway.com Upgrade Center Click Upgrade Center to get a list of all Gateway computers. Click Call Us to view and purchase upgrades for ...all the products that Gateway supports. To view support documents for both sales and support. Downloads Click Downloads to get drivers specific to help you get the latest software updates for BIOS and driver upgrades. Resources Click Resources to access utilities ...
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... Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to use Microsoft System Restore to restore ...the computer to reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a...
... Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to use Microsoft System Restore to restore ...the computer to reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a...
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... have copy protection software. Make sure that the disc label is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. www.gateway.com 61
... have copy protection software. Make sure that the disc label is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. www.gateway.com 61
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... For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47. ■ Reinstall the audio device drivers. For more information, see "Adjusting the volume" on your DVD drive is determined by the DVD... , the disc's regional code and your computer. ■ Make sure that the volume controls are turned off. You may not match. 62 www.gateway.com Your DVD drive's regional code must match. The regional code for the disc. If the DVD movie does not play these CDs on the...
... For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47. ■ Reinstall the audio device drivers. For more information, see "Adjusting the volume" on your DVD drive is determined by the DVD... , the disc's regional code and your computer. ■ Make sure that the volume controls are turned off. You may not match. 62 www.gateway.com Your DVD drive's regional code must match. The regional code for the disc. If the DVD movie does not play these CDs on the...
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...lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your computer People are ...spilled in the keyboard If you may need to replace it again. Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Keyboard The keyboard does not work after it dries, you spilled liquid in your e-mail program. ■ Make sure that might ...
...lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your computer People are ...spilled in the keyboard If you may need to replace it again. Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Keyboard The keyboard does not work after it dries, you spilled liquid in your e-mail program. ■ Make sure that might ...
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...3 Click the modem you know works to your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties dialog box. Tips & Tricks For ... about changing the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation. Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The computer is running but there is...
...3 Click the modem you know works to your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties dialog box. Tips & Tricks For ... about changing the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation. Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The computer is running but there is...
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...queue is full" error message ■ Make sure that came with your Control Panel is not set to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver. You see a "Printer is online. See the printer documentation for instructions for instructions on installing the printer... driver. Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files at ...
...queue is full" error message ■ Make sure that came with your Control Panel is not set to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver. You see a "Printer is online. See the printer documentation for instructions for instructions on installing the printer... driver. Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files at ...
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... or Gigabit Ethernet (1000 Mbps or 10/100/1000). to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com If your Ethernet cards for additional network hardware ■ DHCP server/dynamic IP address assignment - If ...Determining if an Ethernet is already installed on your computers To determine if Ethernet is listed. to protect your network running at accessories.gateway.com. The Ethernet device installed in your network from unwanted intruders ■ 4-port switch - A mixture of components rated at ...
... or Gigabit Ethernet (1000 Mbps or 10/100/1000). to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com If your Ethernet cards for additional network hardware ■ DHCP server/dynamic IP address assignment - If ...Determining if an Ethernet is already installed on your computers To determine if Ethernet is listed. to protect your network running at accessories.gateway.com. The Ethernet device installed in your network from unwanted intruders ■ 4-port switch - A mixture of components rated at ...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...