8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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..., and guides for both sales and support. Customer Service Click Customer Service to get a list of all Gateway computers. Click Call Us to view information about your drivers. By entering your serial number you manage your computer. For more information, see "Telephone support" on page... 78. 4 www.gateway.com To view support documents for BIOS and driver upgrades. Product Support Click Product Support to your computer. Resources Click Resources to access utilities to help you...
..., and guides for both sales and support. Customer Service Click Customer Service to get a list of all Gateway computers. Click Call Us to view information about your drivers. By entering your serial number you manage your computer. For more information, see "Telephone support" on page... 78. 4 www.gateway.com To view support documents for BIOS and driver upgrades. Product Support Click Product Support to your computer. Resources Click Resources to access utilities to help you...
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...Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to use Microsoft System Restore to ...restore the computer to reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install ...
...Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to use Microsoft System Restore to ...restore the computer to reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install ...
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...cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that you have copy protection software. www.gateway.com 61 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that the disc...try again. ■ Try a different disc. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on page 47. ■ Restart your computer, then enter the BIOS Setup utility by following the instructions in card ■ Shut...
...cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that you have copy protection software. www.gateway.com 61 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that the disc...try again. ■ Try a different disc. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on page 47. ■ Restart your computer, then enter the BIOS Setup utility by following the instructions in card ■ Shut...
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You may not match. 62 www.gateway.com For more information, see "Identifying drive types" on your computer. ■ Clean the disc. For more information, see "Cleaning ...DVD drive. ■ Shut down and restart your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that help control DVD title exports and...9632; Some music CDs have a DVD drive. For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers.
You may not match. 62 www.gateway.com For more information, see "Identifying drive types" on your computer. ■ Clean the disc. For more information, see "Cleaning ...DVD drive. ■ Shut down and restart your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that help control DVD title exports and...9632; Some music CDs have a DVD drive. For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers.
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...sure that you may need to replace it dries, you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. If the keyboard does not work ■ Make sure that might be stuck, then restart your computer. Clean the keyboard and turn off your ...computer and unplug the keyboard. www.gateway.com 67 Press each key to loosen a key that the keyboard cable is plugged in correctly. Keyboard The keyboard does not work after it . For...
...sure that you may need to replace it dries, you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. If the keyboard does not work ■ Make sure that might be stuck, then restart your computer. Clean the keyboard and turn off your ...computer and unplug the keyboard. www.gateway.com 67 Press each key to loosen a key that the keyboard cable is plugged in correctly. Keyboard The keyboard does not work after it . For...
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... To access this guide, click Start, All Programs, then click Gateway Documentation. Help and Support For more information, see "Adjusting the color depth" in and turned on your hard drive. The Control Panel window opens. Monitor ... know works to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties dialog box. If the monitor is turned on...
... To access this guide, click Start, All Programs, then click Gateway Documentation. Help and Support For more information, see "Adjusting the color depth" in and turned on your hard drive. The Control Panel window opens. Monitor ... know works to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties dialog box. If the monitor is turned on...
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...The Control Panel window opens. Chapter 6: Troubleshooting ■ Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com To make sure that the printer is in the Search box ,... Other Hardware. 2 Click/Double-click the Printers and Faxes icon. See the printer documentation for instructions for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the printer...
...The Control Panel window opens. Chapter 6: Troubleshooting ■ Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com To make sure that the printer is in the Search box ,... Other Hardware. 2 Click/Double-click the Printers and Faxes icon. See the printer documentation for instructions for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the printer...
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...are using for your network, you need for instructions on installing the card and any required drivers. 84 www.gateway.com to eliminate the need to install Ethernet cards and drivers on your computer is listed. To order wired or wireless Ethernet PCI or PC cards, ...installed on the computers that comes with your network needs, including: ■ Internet security features - Creating an Ethernet network Installing Ethernet cards and drivers After you must install one. If your network from unwanted intruders ■ 4-port switch - Tips & Tricks When buying your router, be...
...are using for your network, you need for instructions on installing the card and any required drivers. 84 www.gateway.com to eliminate the need to install Ethernet cards and drivers on your computer is listed. To order wired or wireless Ethernet PCI or PC cards, ...installed on the computers that comes with your network needs, including: ■ Internet security features - Creating an Ethernet network Installing Ethernet cards and drivers After you must install one. If your network from unwanted intruders ■ 4-port switch - Tips & Tricks When buying your router, be...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...