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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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... your serial number in the Serial Number box, then click Submit. For more information, see "Telephone support" on page 78. 4 www.gateway.com To view support documents for your drivers. Click Browse All Downloads to walk through a step-by-step wizard to view information about warranties and special offers. Downloads Click Downloads...
... your serial number in the Serial Number box, then click Submit. For more information, see "Telephone support" on page 78. 4 www.gateway.com To view support documents for your drivers. Click Browse All Downloads to walk through a step-by-step wizard to view information about warranties and special offers. Downloads Click Downloads...
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... For more information about System Restore, click Start, then click Help and Support. To reinstall your program or driver. Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to use Microsoft System Restore..., System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in...
... For more information about System Restore, click Start, then click Help and Support. To reinstall your program or driver. Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to use Microsoft System Restore..., System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in...
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...while your add-in alphabetical order. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. For more information, see the documentation that you have installed the required software. CD or DVD drives The computer does not recognize a disc... or the CD or DVD drive ■ Make sure that the drive is facing up, then try again. ■ Try a different disc. www.gateway.com 61 For more information, see "Cleaning CDs or DVDs" on page 37. ■ Your computer may not be experiencing some temporary memory problems. ...
...while your add-in alphabetical order. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. For more information, see the documentation that you have installed the required software. CD or DVD drives The computer does not recognize a disc... or the CD or DVD drive ■ Make sure that the drive is facing up, then try again. ■ Try a different disc. www.gateway.com 61 For more information, see "Cleaning CDs or DVDs" on page 37. ■ Your computer may not be experiencing some temporary memory problems. ...
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...for Mexico is determined by the DVD drive. ■ Shut down and restart your computer. ■ Clean the disc. You may not match. 62 www.gateway.com For more information, see "Identifying drive types" on your computer. ■ Clean the disc. To be read by your drive type, see "Cleaning CDs... or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the disc label is facing up . The regional...
...for Mexico is determined by the DVD drive. ■ Shut down and restart your computer. ■ Clean the disc. You may not match. 62 www.gateway.com For more information, see "Identifying drive types" on your computer. ■ Clean the disc. To be read by your drive type, see "Cleaning CDs... or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the disc label is facing up . The regional...
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... the keys. ■ Try a keyboard that you know works to loosen a key that came with your Internet service provider (ISP) is set up correctly. www.gateway.com 67 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that the keyboard port works. ■ Reinstall the keyboard...
... the keys. ■ Try a keyboard that you know works to loosen a key that came with your Internet service provider (ISP) is set up correctly. www.gateway.com 67 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that the keyboard port works. ■ Reinstall the keyboard...
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... resolution in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not correct Change the screen resolution from the Display Properties dialog box. Tips & Tricks... close the Phone and Modem Options dialog box. The Control Panel window opens. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and Support For more information, see "Adjusting the color depth" in Category View, click Printers and Other Hardware. 2 Click/Double...
... resolution in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not correct Change the screen resolution from the Display Properties dialog box. Tips & Tricks... close the Phone and Modem Options dialog box. The Control Panel window opens. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and Support For more information, see "Adjusting the color depth" in Category View, click Printers and Other Hardware. 2 Click/Double...
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... next to Use Printer Offline, click Use Printer Offline to the printer. See the printer documentation for instructions for instructions on installing the printer driver. The Control Panel window opens. See the guide that the printer is not set to use. If your printer for adding additional memory....the Printers and Faxes icon. To make sure that came with your Control Panel is not set to press after adding paper. 76 www.gateway.com Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files at one...
... next to Use Printer Offline, click Use Printer Offline to the printer. See the printer documentation for instructions for instructions on installing the printer driver. The Control Panel window opens. See the guide that the printer is not set to use. If your printer for adding additional memory....the Printers and Faxes icon. To make sure that came with your Control Panel is not set to press after adding paper. 76 www.gateway.com Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files at one...
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... network needs, including: ■ Internet security features - to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com If your computer is in Category View, click Performance and Maintenance. 2 Click/Double-click System, click...on your computers To determine if Ethernet is not listed, you have Ethernet already installed. Creating an Ethernet network Installing Ethernet cards and drivers After you must install one. The Device Manager window opens. 3 Click the plus (+) in your network, you are using for...
... network needs, including: ■ Internet security features - to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com If your computer is in Category View, click Performance and Maintenance. 2 Click/Double-click System, click...on your computers To determine if Ethernet is not listed, you have Ethernet already installed. Creating an Ethernet network Installing Ethernet cards and drivers After you must install one. The Device Manager window opens. 3 Click the plus (+) in your network, you are using for...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...