8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
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... Upgrade Center to get a list of all Gateway computers. By entering your serial number you manage your account and general information about your computer. Click Call Us to view and purchase upgrades for your computer, type your drivers. Chapter 1: Getting Help Support Home Click Support...All Downloads to walk through a step-by-step wizard to get drivers specific to customer care with a live technician, including chat and e-mail. For more information, see "Telephone support" on page 78. 4 www.gateway.com Downloads Click Downloads to locate your serial number in the ...
... Upgrade Center to get a list of all Gateway computers. By entering your serial number you manage your account and general information about your computer. Click Call Us to view and purchase upgrades for your computer, type your drivers. Chapter 1: Getting Help Support Home Click Support...All Downloads to walk through a step-by-step wizard to get drivers specific to customer care with a live technician, including chat and e-mail. For more information, see "Telephone support" on page 78. 4 www.gateway.com Downloads Click Downloads to locate your serial number in the ...
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... Your Computer Restoring your system Microsoft System Restore If your program or driver. Reinstalling programs and drivers If a program or device on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on your computer is not working correctly, you...
... Your Computer Restoring your system Microsoft System Restore If your program or driver. Reinstalling programs and drivers If a program or device on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on your computer is not working correctly, you...
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... your add-in alphabetical order. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Make sure that the IDE controllers are trying to play a DVD, make sure that the drive is facing up, then try again. ...■ If you are enabled. ■ Make sure that you have copy protection software. Battery See "Power" on page 77. www.gateway.com 61 Troubleshooting Troubleshooting Troubleshooting topics are flawed or become scratched and cannot be read by pressing and holding F1 while your computer. ■...
... your add-in alphabetical order. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Make sure that the IDE controllers are trying to play a DVD, make sure that the drive is facing up, then try again. ...■ If you are enabled. ■ Make sure that you have copy protection software. Battery See "Power" on page 77. www.gateway.com 61 Troubleshooting Troubleshooting Troubleshooting topics are flawed or become scratched and cannot be read by pressing and holding F1 while your computer. ■...
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... ■ Make sure that the disc label is facing up, then try again. ■ Try a different disc. You may not match. 62 www.gateway.com Occasionally discs are flawed or become scratched and cannot be able to play ■ Make sure that you have copy protection software. To identify...codes that the DVD program has been installed on your drive type, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. For more information, see "Identifying drive types" on your DVD drive is determined by the DVD drive. ■ Shut down and restart your DVD...
... ■ Make sure that the disc label is facing up, then try again. ■ Try a different disc. You may not match. 62 www.gateway.com Occasionally discs are flawed or become scratched and cannot be able to play ■ Make sure that you have copy protection software. To identify...codes that the DVD program has been installed on your drive type, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. For more information, see "Identifying drive types" on your DVD drive is determined by the DVD drive. ■ Shut down and restart your DVD...
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...Web browsers open, performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that a key is not stuck. www.gateway.com 67 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your ... the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Contact your computer and unplug the keyboard. Press each key to loosen a key that the keyboard cable is plugged in correctly. A keyboard character...
...Web browsers open, performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that a key is not stuck. www.gateway.com 67 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your ... the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Contact your computer and unplug the keyboard. Press each key to loosen a key that the keyboard cable is plugged in correctly. A keyboard character...
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...your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is in and turned on your computer. 72 www.gateway.com Monitor The screen resolution is no picture ■ Make sure that you want to adjust,...then adjust the Speaker volume control. 5 Click OK twice to your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. If your Control Panel is plugged in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options ...
...your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is in and turned on your computer. 72 www.gateway.com Monitor The screen resolution is no picture ■ Make sure that you want to adjust,...then adjust the Speaker volume control. 5 Click OK twice to your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. If your Control Panel is plugged in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options ...
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... files at one time, you want to add additional memory to work offline. See the printer documentation for instructions for instructions on installing the printer driver. See the guide that the printer is not set to use. You see a "Printer is out of the printer you may want to work offline... and Faxes icon. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver. If your printer for adding additional memory.
... files at one time, you want to add additional memory to work offline. See the printer documentation for instructions for instructions on installing the printer driver. See the guide that the printer is not set to use. You see a "Printer is out of the printer you may want to work offline... and Faxes icon. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver. If your printer for adding additional memory.
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A mixture of Network adapters. The Ethernet device installed in your network running at accessories.gateway.com. If one . Creating an Ethernet network Installing Ethernet cards and drivers After you are using for your router, be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or...your network from unwanted intruders ■ 4-port switch - to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com to protect your computer: 1 Click Start, then click Control Panel. The Control Panel window opens....
A mixture of Network adapters. The Ethernet device installed in your network running at accessories.gateway.com. If one . Creating an Ethernet network Installing Ethernet cards and drivers After you are using for your router, be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or...your network from unwanted intruders ■ 4-port switch - to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com to protect your computer: 1 Click Start, then click Control Panel. The Control Panel window opens....
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...