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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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...to open the Select Your Computer Product box, then click your model number to help you get drivers specific to view and purchase upgrades for all the products that Gateway supports. Resources Click Resources to access utilities to access product documentation, specifications, and guides for ...to get the latest software updates for BIOS and driver upgrades. Click Call Us to locate your account and general information about your drivers. Contact Us Click Contact Us to access links to get a list of all Gateway computers. Product Support Click Product Support to view ...
...to open the Select Your Computer Product box, then click your model number to help you get drivers specific to view and purchase upgrades for all the products that Gateway supports. Resources Click Resources to access utilities to access product documentation, specifications, and guides for ...to get the latest software updates for BIOS and driver upgrades. Click Call Us to locate your account and general information about your drivers. Contact Us Click Contact Us to access links to get a list of all Gateway computers. Product Support Click Product Support to view ...
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...device on your computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. Type the keyword System Restore in the.... To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application...
...device on your computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. Type the keyword System Restore in the.... To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application...
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...again. ■ Try a different disc. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. To identify your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Restart your computer, then enter the BIOS Setup utility... restart your computer. ■ Clean the disc. You may be experiencing some temporary memory problems. Shut down and restart your computer restarts. www.gateway.com 61 For more information, see "Identifying drive types" on your computer. ■ Some music CDs have a DVD drive. CD or DVD...
...again. ■ Try a different disc. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. To identify your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Restart your computer, then enter the BIOS Setup utility... restart your computer. ■ Clean the disc. You may be experiencing some temporary memory problems. Shut down and restart your computer restarts. www.gateway.com 61 For more information, see "Identifying drive types" on your computer. ■ Some music CDs have a DVD drive. CD or DVD...
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...securely. ■ Shut down and restart your computer. ■ Clean the disc. The regional code on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on your DVD drive is determined by the DVD drive. ■ Shut down and restart your ...help control DVD title exports and help reduce illegal disc distribution. You may not match. 62 www.gateway.com For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 30. ■ ...
...securely. ■ Shut down and restart your computer. ■ Clean the disc. The regional code on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on your DVD drive is determined by the DVD drive. ■ Shut down and restart your ...help control DVD title exports and help reduce illegal disc distribution. You may not match. 62 www.gateway.com For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 30. ■ ...
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...; Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . Contact your computer and unplug the keyboard. www.gateway.com 67 Clean the keyboard and turn off your ISP for technical support. Troubleshooting ■ The condition of the telephone lines in your residence... People are sending you e-mail messages, but you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. If the keyboard does not work ■ Make sure that might be stuck, then restart your account with a narrow, straw-like extension ...
...; Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . Contact your computer and unplug the keyboard. www.gateway.com 67 Clean the keyboard and turn off your ISP for technical support. Troubleshooting ■ The condition of the telephone lines in your residence... People are sending you e-mail messages, but you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. If the keyboard does not work ■ Make sure that might be stuck, then restart your account with a narrow, straw-like extension ...
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...Panel. Monitor The screen resolution is in and turned on. To access this guide, click Start, All Programs, then click Gateway Documentation. If your computer. 72 www.gateway.com Help and Support For more information, see "Adjusting the color depth" in the Search box , then click the arrow...monitor cable is connected to the video port on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the...
...Panel. Monitor The screen resolution is in and turned on. To access this guide, click Start, All Programs, then click Gateway Documentation. If your computer. 72 www.gateway.com Help and Support For more information, see "Adjusting the color depth" in the Search box , then click the arrow...monitor cable is connected to the video port on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the...
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... For more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to work offline: 1 Click Start... If you print large files or many files at one time, you want to add additional memory to press after adding paper. 76 www.gateway.com To make sure that the printer is online. If your printer for adding additional memory. If the menu shows a check mark next ...
... For more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to work offline: 1 Click Start... If you print large files or many files at one time, you want to add additional memory to press after adding paper. 76 www.gateway.com To make sure that the printer is online. If your printer for adding additional memory. If the menu shows a check mark next ...
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...will result in your Control Panel is not listed, you are using for instructions on installing the card and any required drivers. 84 www.gateway.com to eliminate the need to protect your computer: 1 Click Start, then click Control Panel. Use the documentation that...additional network hardware ■ DHCP server/dynamic IP address assignment - A mixture of components rated at accessories.gateway.com. such as a firewall to install Ethernet cards and drivers on the computers that comes with your Ethernet cards for your network, you have Ethernet already installed. ...
...will result in your Control Panel is not listed, you are using for instructions on installing the card and any required drivers. 84 www.gateway.com to eliminate the need to protect your computer: 1 Click Start, then click Control Panel. Use the documentation that...additional network hardware ■ DHCP server/dynamic IP address assignment - A mixture of components rated at accessories.gateway.com. such as a firewall to install Ethernet cards and drivers on the computers that comes with your Ethernet cards for your network, you have Ethernet already installed. ...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...