8511050 - Gateway Computer User Guide
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
8511050 - Gateway Computer User Guide
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...Computers. Contact Us Click Contact Us to access links to view a list of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone support" on page 78. 4 www.gateway.com Product Support Click Product Support to customer care with a live technician, including...step wizard to view information about your computer. Resources Click Resources to access utilities to help you get drivers specific to get a list of all Gateway computers. Downloads Click Downloads to your account and general information about warranties and special offers. To view ...
...Computers. Contact Us Click Contact Us to access links to view a list of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone support" on page 78. 4 www.gateway.com Product Support Click Product Support to customer care with a live technician, including...step wizard to view information about your computer. Resources Click Resources to access utilities to help you get drivers specific to get a list of all Gateway computers. Downloads Click Downloads to your account and general information about warranties and special offers. To view ...
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... is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer... configuration. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com To reinstall your program or driver.
... is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer... configuration. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com To reinstall your program or driver.
8511050 - Gateway Computer User Guide
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.... You may be experiencing some temporary memory problems. Shut down and restart your add-in the drive documentation. ■ Reinstall the device driver. Make sure that the IDE controllers are enabled. ■ Make sure that the disc label is configured correctly by following the instructions in.... ■ Make sure that you have installed the required software. For more information, see the documentation that you have a DVD drive. www.gateway.com 61 Battery See "Power" on page 77. To identify your drive type, see "Cleaning CDs or DVDs" on page 37. ■...
.... You may be experiencing some temporary memory problems. Shut down and restart your add-in the drive documentation. ■ Reinstall the device driver. Make sure that the IDE controllers are enabled. ■ Make sure that the disc label is configured correctly by following the instructions in.... ■ Make sure that you have installed the required software. For more information, see the documentation that you have a DVD drive. www.gateway.com 61 Battery See "Power" on page 77. To identify your drive type, see "Cleaning CDs or DVDs" on page 37. ■...
8511050 - Gateway Computer User Guide
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... regional code must match. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 30. ■ Make sure that the speaker cables... ■ Clean the disc. For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 30. ■ Make sure that the mute controls are connected ...up, then try again. ■ Try a different disc. You may not match. 62 www.gateway.com
... regional code must match. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 30. ■ Make sure that the speaker cables... ■ Clean the disc. For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 30. ■ Make sure that the mute controls are connected ...up, then try again. ■ Try a different disc. You may not match. 62 www.gateway.com
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...key that a key is plugged in your e-mail program. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple ... switch boxes. ■ Clean the keyboard by using it . Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of...
...key that a key is plugged in your e-mail program. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple ... switch boxes. ■ Clean the keyboard by using it . Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of...
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...: 1 Click Start, then click Control Panel. If the monitor is turned on your computer. 72 www.gateway.com If your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties... For more information about changing the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation.
...: 1 Click Start, then click Control Panel. If the monitor is turned on your computer. 72 www.gateway.com If your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties... For more information about changing the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation.
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Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to press after adding paper. 76 www.gateway.com Most printers have been printed before sending additional files ... about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer is not set to clear the check mark. If the menu shows a check mark next to Use Printer...
Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to press after adding paper. 76 www.gateway.com Most printers have been printed before sending additional files ... about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer is not set to clear the check mark. If the menu shows a check mark next to Use Printer...
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...: 1 Click Start, then click Control Panel. If your network from unwanted intruders ■ 4-port switch - to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com The Ethernet device installed in Category View, click Performance and Maintenance. 2 Click/Double-click System, click the Hardware tab, then...
...: 1 Click Start, then click Control Panel. If your network from unwanted intruders ■ 4-port switch - to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com The Ethernet device installed in Category View, click Performance and Maintenance. 2 Click/Double-click System, click the Hardware tab, then...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case)
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If you are replacing a drive, note any instructions printed on the CD. 24 CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are adding a new drive, set the jumper on the new drive to be the same. Jumper 11 Slide the new drive ... the slots on the bottom of the bay align with and slide into your computer, making sure that came with your computer, then install the drivers and applications by following the instructions in "Replacing the side panel" on page 16. 16 Reconnect all external cables and the power cord. 17 Turn...
If you are replacing a drive, note any instructions printed on the CD. 24 CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are adding a new drive, set the jumper on the new drive to be the same. Jumper 11 Slide the new drive ... the slots on the bottom of the bay align with and slide into your computer, making sure that came with your computer, then install the drivers and applications by following the instructions in "Replacing the side panel" on page 16. 16 Reconnect all external cables and the power cord. 17 Turn...