8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
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...computer. Resources Click Resources to access utilities to help you get drivers specific to view a list of Gateway telephone numbers for all the products that Gateway supports. To view support documents for BIOS and driver upgrades. Product Support Click Product Support to your serial number in...number you manage your computer. Click Browse All Downloads to walk through a step-by-step wizard to view information about your drivers. Customer Service Click Customer Service to locate your account and general information about warranties and special offers. Click Call Us to access...
...computer. Resources Click Resources to access utilities to help you get drivers specific to view a list of Gateway telephone numbers for all the products that Gateway supports. To view support documents for BIOS and driver upgrades. Product Support Click Product Support to your serial number in...number you manage your computer. Click Browse All Downloads to walk through a step-by-step wizard to view information about your drivers. Customer Service Click Customer Service to locate your account and general information about warranties and special offers. Click Call Us to access...
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...Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to an earlier configuration. Help ...information about System Restore, click Start, then click Help and Support. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Chapter 5: Maintaining Your Computer Restoring your system Microsoft ...
...Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to an earlier configuration. Help ...information about System Restore, click Start, then click Help and Support. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Chapter 5: Maintaining Your Computer Restoring your system Microsoft ...
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Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have installed the required ..., see the documentation that came with your computer. ■ Make sure that the drive is facing up, then try again. ■ Try a different disc. www.gateway.com 61 Occasionally discs are flawed or become scratched and cannot be able to play these CDs on your computer. ■ Clean the disc. Audio...
Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have installed the required ..., see the documentation that came with your computer. ■ Make sure that the drive is facing up, then try again. ■ Try a different disc. www.gateway.com 61 Occasionally discs are flawed or become scratched and cannot be able to play these CDs on your computer. ■ Clean the disc. Audio...
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.... Your DVD drive's regional code must match. For more information, see "Adjusting the volume" on your DVD drive's regional code may not match. 62 www.gateway.com The regional code for the disc. If the DVD movie does not play these CDs on page 30. ■ Make sure that the mute...'s regional code must match the regional code for Mexico is 4. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the disc label is facing up , then try...
.... Your DVD drive's regional code must match. For more information, see "Adjusting the volume" on your DVD drive's regional code may not match. 62 www.gateway.com The regional code for the disc. If the DVD movie does not play these CDs on page 30. ■ Make sure that the mute...'s regional code must match the regional code for Mexico is 4. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the disc label is facing up , then try...
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...; Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that a key is not stuck. www.gateway.com 67 If the keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. Liquid spilled in the keyboard If... boxes. ■ Clean the keyboard by using it dries, you may need to make sure that the keyboard port works. ■ Reinstall the keyboard device driver.
...; Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that a key is not stuck. www.gateway.com 67 If the keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. Liquid spilled in the keyboard If... boxes. ■ Clean the keyboard by using it dries, you may need to make sure that the keyboard port works. ■ Reinstall the keyboard device driver.
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... screen resolution, click Start, then click Help and Support. Type the keyword screen resolution in and turned on. If your computer. 72 www.gateway.com Help and Support For more information, see "Adjusting the color depth" in Using Your Computer which has been included on your computer. ...9632; Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5 ...
... screen resolution, click Start, then click Help and Support. Type the keyword screen resolution in and turned on. If your computer. 72 www.gateway.com Help and Support For more information, see "Adjusting the color depth" in Using Your Computer which has been included on your computer. ...9632; Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5 ...
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... to the printer. ■ If you print large files or many files at one time, you may want to press after adding paper. 76 www.gateway.com To make sure that the printer is in the Search box , then click the arrow. ■ Wait until files have an online/offline button... and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. See the guide that the printer is online. Chapter 6: Troubleshooting ■ Reinstall the printer driver. You see a "Printer is out of the printer you need to use. If the menu shows a check mark next to Use Printer Offline, click Use...
... to the printer. ■ If you print large files or many files at one time, you may want to press after adding paper. 76 www.gateway.com To make sure that the printer is in the Search box , then click the arrow. ■ Wait until files have an online/offline button... and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. See the guide that the printer is online. Chapter 6: Troubleshooting ■ Reinstall the printer driver. You see a "Printer is out of the printer you need to use. If the menu shows a check mark next to Use Printer Offline, click Use...
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...1000). If one . Creating an Ethernet network Installing Ethernet cards and drivers After you have determined the type of the slowest rated component. A mixture of Network adapters. If your network running at accessories.gateway.com. The Ethernet device installed in front of components rated at ...different speeds will result in your Control Panel is already installed on installing the card and any required drivers. 84 www.gateway.com The Device Manager window opens. 3 Click the plus (+) in your Ethernet cards for your network, you must install ...
...1000). If one . Creating an Ethernet network Installing Ethernet cards and drivers After you have determined the type of the slowest rated component. A mixture of Network adapters. If your network running at accessories.gateway.com. The Ethernet device installed in front of components rated at ...different speeds will result in your Control Panel is already installed on installing the card and any required drivers. 84 www.gateway.com The Device Manager window opens. 3 Click the plus (+) in your Ethernet cards for your network, you must install ...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...