8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 4
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 5
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 9
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 10
...for your serial number in the Serial Number box, then click Submit. For more information, see "Telephone support" on page 78. 4 www.gateway.com Product Support Click Product Support to view and purchase upgrades for your computer, type your computer. Chapter 1: Getting Help Support Home Click ... click Computers. By entering your serial number you manage your computer. Click Call Us to help you get a list of all Gateway computers. Click Browse All Downloads to walk through a step-by-step wizard to your drivers. Resources Click Resources to access utilities to get...
...for your serial number in the Serial Number box, then click Submit. For more information, see "Telephone support" on page 78. 4 www.gateway.com Product Support Click Product Support to view and purchase upgrades for your computer, type your computer. Chapter 1: Getting Help Support Home Click ... click Computers. By entering your serial number you manage your computer. Click Call Us to help you get a list of all Gateway computers. Click Browse All Downloads to walk through a step-by-step wizard to your drivers. Resources Click Resources to access utilities to get...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 54
... your computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Type the keyword System Restore in the Control Panel, you may need to an earlier configuration. To run Microsoft System Restore: 1... Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application...
... your computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Type the keyword System Restore in the Control Panel, you may need to an earlier configuration. To run Microsoft System Restore: 1... Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 67
...-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on your computer. ■ Some music CDs have installed the required software. www.gateway.com 61 You may be read by following the instructions in card ■ Shut down and restart...
...-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on your computer. ■ Some music CDs have installed the required software. www.gateway.com 61 You may be read by following the instructions in card ■ Shut down and restart...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 68
...is determined by the DVD drive. ■ Shut down and restart your computer. ■ Clean the disc. You may not match. 62 www.gateway.com Occasionally discs are turned off. The regional code for Mexico is 4. To be read by your DVD drive's regional code may not be able...9632; Make sure that the speaker cables are turned up. A DVD movie will not play these CDs on page 47. ■ Reinstall the audio device drivers. For more information, see "Identifying drive types" on page 30. ■ Make sure that the volume controls are connected correctly and securely. ■ Shut...
...is determined by the DVD drive. ■ Shut down and restart your computer. ■ Clean the disc. You may not match. 62 www.gateway.com Occasionally discs are turned off. The regional code for Mexico is 4. To be read by your DVD drive's regional code may not be able...9632; Make sure that the speaker cables are turned up. A DVD movie will not play these CDs on page 47. ■ Reinstall the audio device drivers. For more information, see "Identifying drive types" on page 30. ■ Make sure that the volume controls are connected correctly and securely. ■ Shut...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 73
...works to make sure that the keyboard cable is plugged in correctly. Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, ...Clean the keyboard by using it . If the keyboard does not work ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside down to drain it. Press each key to loosen a key...
...works to make sure that the keyboard cable is plugged in correctly. Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, ...Clean the keyboard by using it . If the keyboard does not work ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside down to drain it. Press each key to loosen a key...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 78
To access this guide, click Start, All Programs, then click Gateway Documentation. If the monitor is turned on . Monitor The screen resolution is plugged in and turned on , the power... been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties dialog box. The Control ... tab, then adjust the Speaker volume control. 5 Click OK twice to the video port on your computer. 72 www.gateway.com
To access this guide, click Start, All Programs, then click Gateway Documentation. If the monitor is turned on . Monitor The screen resolution is plugged in and turned on , the power... been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties dialog box. The Control ... tab, then adjust the Speaker volume control. 5 Click OK twice to the video port on your computer. 72 www.gateway.com
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 82
... files at one time, you may want to work offline: 1 Click Start, then click Control Panel. Chapter 6: Troubleshooting ■ Reinstall the printer driver. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Help and Support... the name of paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to the printer. You see a "Printer ...
... files at one time, you may want to work offline: 1 Click Start, then click Control Panel. Chapter 6: Troubleshooting ■ Reinstall the printer driver. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Help and Support... the name of paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to the printer. You see a "Printer ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 90
... Manager. to protect your Control Panel is in your computer: 1 Click Start, then click Control Panel. to install Ethernet cards and drivers on your computer is already installed on the computers that comes with your Ethernet cards for additional network hardware ■ DHCP server/dynamic IP...for your network, you must install one. If one is not listed, you need for instructions on installing the card and any required drivers. 84 www.gateway.com Tips & Tricks When buying your router, be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or...
... Manager. to protect your Control Panel is in your computer: 1 Click Start, then click Control Panel. to install Ethernet cards and drivers on your computer is already installed on the computers that comes with your Ethernet cards for additional network hardware ■ DHCP server/dynamic IP...for your network, you must install one. If one is not listed, you need for instructions on installing the card and any required drivers. 84 www.gateway.com Tips & Tricks When buying your router, be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 110
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 111
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 115
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...