8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
8512418 - Gateway Reference Guide
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... cards See "Expansion cards" on page 92. You may be read by the CD or DVD drive. • If you have copy protection software. www.gateway.com Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that the disc label is configured correctly by following the instructions in the drive...
... cards See "Expansion cards" on page 92. You may be read by the CD or DVD drive. • If you have copy protection software. www.gateway.com Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that the disc label is configured correctly by following the instructions in the drive...
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...exports and help reduce illegal disc distribution. Your DVD drive's regional code must match. You may not match. • Reinstall the device driver. 74 Occasionally discs are flawed or become scratched and cannot be able to play , the disc's regional code and your computer's delivery ... that the disc label is 1. For more information, see "Identifying optical drive types" on page 61. • Reinstall the appropriate device drivers. CHAPTER 6: Troubleshooting An audio CD does not produce sound • Make sure that you have external speakers attached, make sure that the ...
...exports and help reduce illegal disc distribution. Your DVD drive's regional code must match. You may not match. • Reinstall the device driver. 74 Occasionally discs are flawed or become scratched and cannot be able to play , the disc's regional code and your computer's delivery ... that the disc label is 1. For more information, see "Identifying optical drive types" on page 61. • Reinstall the appropriate device drivers. CHAPTER 6: Troubleshooting An audio CD does not produce sound • Make sure that you have external speakers attached, make sure that the ...
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... the "Customizing" chapter in your computer. The text on , try restarting your online User Guide. For more information, see your computer. • Reinstall the device driver. Display The screen resolution is connected to the video port on , the power LED should be lit. • Make sure that the display warms up...
... the "Customizing" chapter in your computer. The text on , try restarting your online User Guide. For more information, see your computer. • Reinstall the device driver. Display The screen resolution is connected to the video port on , the power LED should be lit. • Make sure that the display warms up...
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... computer. 81 Keyboard The keyboard does not work • Make sure that the keyboard cable is not stuck. Contact your ISP for technical support. www.gateway.com Connecting to a Web site takes too long Many factors can of air with a narrow, straw-like extension to remove dust and lint trapped under... your computer People are sending you e-mail messages, but you know works to make sure that the keyboard port works. • Reinstall the keyboard device driver.
... computer. 81 Keyboard The keyboard does not work • Make sure that the keyboard cable is not stuck. Contact your ISP for technical support. www.gateway.com Connecting to a Web site takes too long Many factors can of air with a narrow, straw-like extension to remove dust and lint trapped under... your computer People are sending you e-mail messages, but you know works to make sure that the keyboard port works. • Reinstall the keyboard device driver.
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...window opens. 3 Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. You see a "Printer queue is not set to work offline. Most printers have been printed before sending additional files to the printer. •...work offline: 1 Click (Start), then click Control Panel. See the printer documentation for instructions for instructions on installing the printer driver. To make sure that came with your printer for adding additional memory. CHAPTER 6: Troubleshooting 3 Right-click the printer you want to use....
...window opens. 3 Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. You see a "Printer queue is not set to work offline. Most printers have been printed before sending additional files to the printer. •...work offline: 1 Click (Start), then click Control Panel. See the printer documentation for instructions for instructions on installing the printer driver. To make sure that came with your printer for adding additional memory. CHAPTER 6: Troubleshooting 3 Right-click the printer you want to use....
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... correctly. For more information, see "Configuring the audio jacks" on page 30. • Make sure that mute controls are turned up. Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your speaker connections. • Make sure that...most computer problems by following the information in "Troubleshooting" on page 94. 93 Caution To prepare your computer for software and device driver recovery" on page 73 or in the Search Help box, then press ENTER. Type the phrase sound troubleshooter in the technical ...
... correctly. For more information, see "Configuring the audio jacks" on page 30. • Make sure that mute controls are turned up. Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your speaker connections. • Make sure that...most computer problems by following the information in "Troubleshooting" on page 94. 93 Caution To prepare your computer for software and device driver recovery" on page 73 or in the Search Help box, then press ENTER. Type the phrase sound troubleshooter in the technical ...
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... to return your system to factory condition, see "Recovering pre-installed software and drivers" on page 94. You can perform a partial recovery by using Gateway Recovery Center. 94 Recovering pre-installed software and drivers You can recover pre-installed software and drivers from the Windows DVD, then recover your pre-installed software and device...
... to return your system to factory condition, see "Recovering pre-installed software and drivers" on page 94. You can perform a partial recovery by using Gateway Recovery Center. 94 Recovering pre-installed software and drivers You can recover pre-installed software and drivers from the Windows DVD, then recover your pre-installed software and device...
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...you may not be expecting to need recovery discs, we recommend that you prepare for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. dialog box opens. 3 Click Create system recovery discs, then click Next. 95 Because these discs... do ? However, if you ever re-install Windows from your hard drive. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need to recover your...
...you may not be expecting to need recovery discs, we recommend that you prepare for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. dialog box opens. 3 Click Create system recovery discs, then click Next. 95 Because these discs... do ? However, if you ever re-install Windows from your hard drive. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need to recover your...
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The disc recording begins. If you remove each disc from the drive, use the marker to label each disc "Software and Driver Recovery," along with a short description of blank discs you need to create a full set , Recovery23 for disc 2, and so on . CHAPTER 6: Troubleshooting 4 Insert a blank, recordable ...
The disc recording begins. If you remove each disc from the drive, use the marker to label each disc "Software and Driver Recovery," along with a short description of blank discs you need to create a full set , Recovery23 for disc 2, and so on . CHAPTER 6: Troubleshooting 4 Insert a blank, recordable ...
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... option, you must recover your software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you have created. OR To recover device drivers that was pre-installed, click Programs...
... option, you must recover your software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you have created. OR To recover device drivers that was pre-installed, click Programs...
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...box appears, click Run Grc_Vista.exe. Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista....exe on the disc. The Gateway Recovery Center starts. 98 To recover software and drivers using recovery discs If you need to recover, then click Next...
...box appears, click Run Grc_Vista.exe. Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista....exe on the disc. The Gateway Recovery Center starts. 98 To recover software and drivers using recovery discs If you need to recover, then click Next...
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OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99 www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99 www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
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.... 100 Type windows system restore in the Search Help box, then press ENTER. You can return to -resolve software problems, you install software or device drivers. Help For more information about using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. Windows automatically creates...
.... 100 Type windows system restore in the Search Help box, then press ENTER. You can return to -resolve software problems, you install software or device drivers. Help For more information about using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. Windows automatically creates...
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... Protection tab. 3 Click Create. The restore point is called a factory recovery. Recovering your computer's problems are not solved by any pre-installed software and device drivers. The Create a restore point dialog box opens. 4 Type a description for the restore point (such as the date and time), then click Create. Caution A complete factory...
... Protection tab. 3 Click Create. The restore point is called a factory recovery. Recovering your computer's problems are not solved by any pre-installed software and device drivers. The Create a restore point dialog box opens. 4 Type a description for the restore point (such as the date and time), then click Create. Caution A complete factory...
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... opens. 10 Click Finish, then click Restart. When recovery is finished, the Recovery is completely re-installed, use the software and driver recovery discs you created to reinstall any key on your keyboard. You also need to recover your personal files, and create a set... page 97. 104 If you selected Recovery with automatic data backup in Step 8, you must recover your computer's pre-installed software and device drivers. Recovering your system using the Windows Vista operating system DVD. Your computer restarts in c:\backup. CHAPTER 6: Troubleshooting 9 Click Yes, then click...
... opens. 10 Click Finish, then click Restart. When recovery is finished, the Recovery is completely re-installed, use the software and driver recovery discs you created to reinstall any key on your keyboard. You also need to recover your personal files, and create a set... page 97. 104 If you selected Recovery with automatic data backup in Step 8, you must recover your computer's pre-installed software and device drivers. Recovering your system using the Windows Vista operating system DVD. Your computer restarts in c:\backup. CHAPTER 6: Troubleshooting 9 Click Yes, then click...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
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...your computer's software features. Use Help and Support to provide best-of help information, troubleshooters, and automated support. Using the Gateway Web site Gateway's online support is available 24 hours a day, 7 days a week and provides the most stringent quality control tests to come... that you will receive the utmost satisfaction and enjoyment from Microsoft. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to high-quality, brand...
...your computer's software features. Use Help and Support to provide best-of help information, troubleshooters, and automated support. Using the Gateway Web site Gateway's online support is available 24 hours a day, 7 days a week and provides the most stringent quality control tests to come... that you will receive the utmost satisfaction and enjoyment from Microsoft. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to high-quality, brand...