User Guide
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... to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing a CD, DVD, or diskette drive 198 Replacing the hard drive 203 Adding or replacing add-in cards 206 Installing memory 208 Replacing the system battery 212 Replacing the power supply 214 Replacing the system board 216...
... to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing a CD, DVD, or diskette drive 198 Replacing the hard drive 203 Adding or replacing add-in cards 206 Installing memory 208 Replacing the system battery 212 Replacing the power supply 214 Replacing the system board 216...
User Guide
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... to audio CDs, install games and programs, watch DVDs, and store large files onto recordable CDs (depending on drive type). Front Component CD/DVD drive Media card reader Diskette drive Hard drive indicator IEEE 1394 (FireWire) USB ports Reset button Power indicator Power button Icon Description Use this button to turn the power on or off. This drive may be a CD, CD-RW, DVD, or DVD/CD-RW drive. Plug USB (Universal Serial Bus) devices (such as a USB Iomega™ Zip™ drive, printer...
... to audio CDs, install games and programs, watch DVDs, and store large files onto recordable CDs (depending on drive type). Front Component CD/DVD drive Media card reader Diskette drive Hard drive indicator IEEE 1394 (FireWire) USB ports Reset button Power indicator Power button Icon Description Use this button to turn the power on or off. This drive may be a CD, CD-RW, DVD, or DVD/CD-RW drive. Plug USB (Universal Serial Bus) devices (such as a USB Iomega™ Zip™ drive, printer...
User Guide
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... your computer, make sure that this switch is preset at 60 Hz. Plug a serial device (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports. Plug a monitor into one of the world, such as a printer) into this port. Back Component Power connector Voltage switch PS/2 mouse port Icon Description Plug the power cable into this jack. Thumbscrews Parallel port Ethernet (network) jack Telephone jack Remove these ports. www.gateway.com 5
... your computer, make sure that this switch is preset at 60 Hz. Plug a serial device (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports. Plug a monitor into one of the world, such as a printer) into this port. Back Component Power connector Voltage switch PS/2 mouse port Icon Description Plug the power cable into this jack. Thumbscrews Parallel port Ethernet (network) jack Telephone jack Remove these ports. www.gateway.com 5
User Guide
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... configuration, and other mouse settings, see "Cleaning the mouse" on page 177. Quickly press and release the right mouse button once. click and drag Position the pointer over the object. Press the left mouse button once. For instructions on how to the appropriate part of the computer display. Select an object on the computer display Start a program or open a file or folder Access a shortcut menu or...
... configuration, and other mouse settings, see "Cleaning the mouse" on page 177. Quickly press and release the right mouse button once. click and drag Position the pointer over the object. Press the left mouse button once. For instructions on how to the appropriate part of the computer display. Select an object on the computer display Start a program or open a file or folder Access a shortcut menu or...
User Guide
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... "Telephone numbers" on topics such as making audio CDs and installing a hard drive. You can also browse through a step-by-step wizard to your system. By entering your drivers. Click Call Us to access support for BIOS and driver upgrades. www.gateway.com 29 Account Info Click Account Info to get a list of your order or changing your system. Downloads Click Downloads, then click My Downloads to get specific documents...
... "Telephone numbers" on topics such as making audio CDs and installing a hard drive. You can also browse through a step-by-step wizard to your system. By entering your drivers. Click Call Us to access support for BIOS and driver upgrades. www.gateway.com 29 Account Info Click Account Info to get a list of your order or changing your system. Downloads Click Downloads, then click My Downloads to get specific documents...
User Guide
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... Internet service provider, the update utility works by using your computer, follow the on -screen instructions. The Run dialog box opens. 3 In the Open text box, type d:\runmenu.exe (where d is the drive letter of the CD or DVD drive). 4 Click OK. 5 If this is the first time you may only need to restart your computer to direct-dial the device driver update service. Updating device drivers Updating device drivers The Restoration CDs contain a device driver update utility that works over the Internet...
... Internet service provider, the update utility works by using your computer, follow the on -screen instructions. The Run dialog box opens. 3 In the Open text box, type d:\runmenu.exe (where d is the drive letter of the CD or DVD drive). 4 Click OK. 5 If this is the first time you may only need to restart your computer to direct-dial the device driver update service. Updating device drivers Updating device drivers The Restoration CDs contain a device driver update utility that works over the Internet...
User Guide
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... Start, Control Panel, then click Add or Remove Programs. 3 In the Currently Installed Programs list, click the program you want to Step 5. 5 Click Start, then click Run. If the program starts automatically, go to uninstall, then click Change/Remove and follow the installation instructions on -screen instructions. 4 Insert the yellow Applications CD into the CD or DVD drive. Chapter 10: Restoring Software Help and Support For more information about updating device drivers, click Start, then...
... Start, Control Panel, then click Add or Remove Programs. 3 In the Currently Installed Programs list, click the program you want to Step 5. 5 Click Start, then click Run. If the program starts automatically, go to uninstall, then click Change/Remove and follow the installation instructions on -screen instructions. 4 Insert the yellow Applications CD into the CD or DVD drive. Chapter 10: Restoring Software Help and Support For more information about updating device drivers, click Start, then...
User Guide
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... Use, then click Continue. The Gateway Application Loader automatically installs your drivers and programs. Your computer restarts several times during this process. Boot from CD. 15 Follow the on-screen instructions to do NOT press any keys or buttons during this process unless prompted to set your computer does have a hard drive that requires a special hard drive driver, for example a Serial ATA drive, select 2. Normal installation of Windows w/ special HDD controllers...
... Use, then click Continue. The Gateway Application Loader automatically installs your drivers and programs. Your computer restarts several times during this process. Boot from CD. 15 Follow the on-screen instructions to do NOT press any keys or buttons during this process unless prompted to set your computer does have a hard drive that requires a special hard drive driver, for example a Serial ATA drive, select 2. Normal installation of Windows w/ special HDD controllers...
User Guide
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... the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. To replace the battery: 1 Open the BIOS Setup utility using the instructions in "Using the BIOS Setup utility" on page 238. 2 Write down all the values in the menus and submenus, then exit from the utility. 3 Shut down your computer. 4 Remove the side panel by the manufacturer. Chapter 11: Upgrading Your Computer Replacing the system battery If...
... the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. To replace the battery: 1 Open the BIOS Setup utility using the instructions in "Using the BIOS Setup utility" on page 238. 2 Write down all the values in the menus and submenus, then exit from the utility. 3 Shut down your computer. 4 Remove the side panel by the manufacturer. Chapter 11: Upgrading Your Computer Replacing the system battery If...
User Guide
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... problems: ■ PC Doctor is available from your computer and determine its configuration. www.gateway.com 221 Software support tools ■ If an error message appears on the screen, write down the exact message. PC Doctor provides 85 professional diagnostic tests directly from Help and Support or by clicking Start, All Programs, then clicking Gateway Utilities. Help and Support For more information about troubleshooting, click Start...
... problems: ■ PC Doctor is available from your computer and determine its configuration. www.gateway.com 221 Software support tools ■ If an error message appears on the screen, write down the exact message. PC Doctor provides 85 professional diagnostic tests directly from Help and Support or by clicking Start, All Programs, then clicking Gateway Utilities. Help and Support For more information about troubleshooting, click Start...
User Guide
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... connect and the number of users accessing those computers ■ The complexity of the Internet computers to which you have a problem with your Internet service provider (ISP) is having technical difficulties. Troubleshooting ■ Make sure that your account with your modem. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see "Modem" on your computer People are unable to locate host...
... connect and the number of users accessing those computers ■ The complexity of the Internet computers to which you have a problem with your Internet service provider (ISP) is having technical difficulties. Troubleshooting ■ Make sure that your account with your modem. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see "Modem" on your computer People are unable to locate host...
User Guide
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... modem jack and not the Ethernet network jack. Contact your Control Panel is disabled before using the modem. To check the dialing properties: 1 Click Start, then click Control Panel. Troubleshooting Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Modem Your modem does not dial or does not connect ■ Make sure that all messages are cleared and call waiting is...
... modem jack and not the Ethernet network jack. Contact your Control Panel is disabled before using the modem. To check the dialing properties: 1 Click Start, then click Control Panel. Troubleshooting Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Modem Your modem does not dial or does not connect ■ Make sure that all messages are cleared and call waiting is...
User Guide
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... information, see "Adding or replacing add-in cards" on page 181. ■ Open your Control Panel is available, if a white screen appears with no modem information is in the Search box , then click the arrow. ■ Reinstall the device driver. Chapter 12: Troubleshooting ■ Run Windows modem diagnostics. The modem is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols...
... information, see "Adding or replacing add-in cards" on page 181. ■ Open your Control Panel is available, if a white screen appears with no modem information is in the Search box , then click the arrow. ■ Reinstall the device driver. Chapter 12: Troubleshooting ■ Run Windows modem diagnostics. The modem is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols...
User Guide
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... connected securely to the correct port. ■ Check the port and cable for instructions on installing the printer driver. If your printer for bent or broken pins. ■ Reinstall the printer driver. Chapter 12: Troubleshooting Printer Printer will not print ■ Make sure that the printer is online. Printer is not set a default printer: 1 Click Start, then click Control Panel. You see a "Printer queue is full" error...
... connected securely to the correct port. ■ Check the port and cable for instructions on installing the printer driver. If your printer for bent or broken pins. ■ Reinstall the printer driver. Chapter 12: Troubleshooting Printer Printer will not print ■ Make sure that the printer is online. Printer is not set a default printer: 1 Click Start, then click Control Panel. You see a "Printer queue is full" error...
User Guide
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... set to clear the check mark. See the printer documentation for more information about adding additional memory. For more information, see a "Printer is out of the printer you need to the printer. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. www.gateway.com 237 If your speaker connections. Troubleshooting To make...
... set to clear the check mark. See the printer documentation for more information about adding additional memory. For more information, see a "Printer is out of the printer you need to the printer. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. www.gateway.com 237 If your speaker connections. Troubleshooting To make...
User Guide
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.... Type the keyword sound troubleshooter in case you need to these settings will affect the performance of the BIOS Setup utility opens. 238 www.gateway.com Before changing any settings, write them down in the Search box , then click the arrow. Using the BIOS Setup utility The BIOS Setup utility stores the basic settings for optimal performance. These settings include basic system hardware configuration, system resource settings, and password security. Caution The options in the BIOS Setup utility have been set...
.... Type the keyword sound troubleshooter in case you need to these settings will affect the performance of the BIOS Setup utility opens. 238 www.gateway.com Before changing any settings, write them down in the Search box , then click the arrow. Using the BIOS Setup utility The BIOS Setup utility stores the basic settings for optimal performance. These settings include basic system hardware configuration, system resource settings, and password security. Caution The options in the BIOS Setup utility have been set...
User Guide
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... checking for drive errors 169 checking hard drive space 167 cleaning case 175 cleaning component exteriors 175 cleaning computer screen 176 cleaning keyboard 176 defragmenting 171 deleting files 168 suggested schedule 163 using Scheduled Task Wizard 173 virus protection 164 maximize button 37 media card reader locating 3 locating drive 3 using 117 media cards adding 118 inserting 118 installing 118 media card slots 117 removing 118 replacing 118 Media Player 82 memory 9 installing and replacing 208 troubleshooting 228 memory card reader memory card types supported 117 menu bar 37...
... checking for drive errors 169 checking hard drive space 167 cleaning case 175 cleaning component exteriors 175 cleaning computer screen 176 cleaning keyboard 176 defragmenting 171 deleting files 168 suggested schedule 163 using Scheduled Task Wizard 173 virus protection 164 maximize button 37 media card reader locating 3 locating drive 3 using 117 media cards adding 118 inserting 118 installing 118 media card slots 117 removing 118 replacing 118 Media Player 82 memory 9 installing and replacing 208 troubleshooting 228 memory card reader memory card types supported 117 menu bar 37...
User Guide
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... 82 multi-player games 141 Windows Media Player file 82 Plug and Play devices USB support for 24 pointer 22 moving 23 ports See connections power advanced settings 132, 133 button 3 changing advanced settings 133 changing modes 131 changing schemes 132 changing settings 132 connector 5 damaged cord 220 Hibernate mode 3, 131, 134 indicator 3 management 131 schemes 132 source problems 15 Standby mode 131 Standby/Resume 3 surge protector 15 troubleshooting 235 turning off computer 17 263
... 82 multi-player games 141 Windows Media Player file 82 Plug and Play devices USB support for 24 pointer 22 moving 23 ports See connections power advanced settings 132, 133 button 3 changing advanced settings 133 changing modes 131 changing schemes 132 changing settings 132 connector 5 damaged cord 220 Hibernate mode 3, 131, 134 indicator 3 management 131 schemes 132 source problems 15 Standby mode 131 Standby/Resume 3 surge protector 15 troubleshooting 235 turning off computer 17 263
User Guide
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... Search utility 47 searching for files and folders 44, 46, 47, 156 in Help and Support 26 serial number 6, 160 serial port 5, 24 setting up safety precautions 245 sharing devices 141 drives 140 Internet connection 140 printer 141 See also networking shortcut menus accessing 23 shortcuts adding to desktop 35 closing programs 53 closing windows 53 copying 53 cutting 53 deleting files and folders 53 keyboard 53 opening menu...
... Search utility 47 searching for files and folders 44, 46, 47, 156 in Help and Support 26 serial number 6, 160 serial port 5, 24 setting up safety precautions 245 sharing devices 141 drives 140 Internet connection 140 printer 141 See also networking shortcut menus accessing 23 shortcuts adding to desktop 35 closing programs 53 closing windows 53 copying 53 cutting 53 deleting files and folders 53 keyboard 53 opening menu...
User Guide
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... connecting to 60 downloading files 61 Gateway 28 window 36 close button 37 closing 37, 53 maximize button 37 menu bar 37 minimize button 37 title bar 37 Windows clipboard 41 desktop 32 Files and Settings Transfer Wizard 154 installing 186 Product Key 6 reinstalling 186 reinstalling drivers 181 Search utility 47 updating drivers 183 Windows key 19 Windows Media Player 82, 95 wired Ethernet network creating a network 142 equipment list 145 example 144 using 143 wireless Ethernet network access point equipment list...
... connecting to 60 downloading files 61 Gateway 28 window 36 close button 37 closing 37, 53 maximize button 37 menu bar 37 minimize button 37 title bar 37 Windows clipboard 41 desktop 32 Files and Settings Transfer Wizard 154 installing 186 Product Key 6 reinstalling 186 reinstalling drivers 181 Search utility 47 updating drivers 183 Windows key 19 Windows Media Player 82, 95 wired Ethernet network creating a network 142 equipment list 145 example 144 using 143 wireless Ethernet network access point equipment list...
