XPS 13 Service Manual
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... Procedure...42 Post-requisites...42 29 Downloading drivers...43 Downloading the audio driver...43 Downloading the graphics driver...43 Downloading the USB 3.0 driver...44 Downloading the Wi-Fi driver...44 Downloading the media-card reader driver...45 Downloading the fingerprint reader driver...45 Downloading the chipset driver...46 Downloading the network driver...46 30 System setup...48 System setup...
... Procedure...42 Post-requisites...42 29 Downloading drivers...43 Downloading the audio driver...43 Downloading the graphics driver...43 Downloading the USB 3.0 driver...44 Downloading the Wi-Fi driver...44 Downloading the media-card reader driver...45 Downloading the fingerprint reader driver...45 Downloading the chipset driver...46 Downloading the network driver...46 30 System setup...48 System setup...
XPS 13 Service Manual
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...your computer. 2. Go to www.dell.com/support. 3. Go to www.dell.com/support. 3. For manual download and installation, click Category. 14. Downloading drivers 43 29 Downloading drivers Downloading the audio driver 1. NOTE: If you saved the audio driver file. 17. Click View Drivers for My System. Audio controller in... for your computer, and then click Submit. Turn on the system. 12. After the download is necessary. 13. Click Drivers & downloads. 5. Click Download to download the audio driver for your computer. 10. Enter the Service Tag of your computer. 16.
...your computer. 2. Go to www.dell.com/support. 3. Go to www.dell.com/support. 3. For manual download and installation, click Category. 14. Downloading drivers 43 29 Downloading drivers Downloading the audio driver 1. NOTE: If you saved the audio driver file. 17. Click View Drivers for My System. Audio controller in... for your computer, and then click Submit. Turn on the system. 12. After the download is necessary. 13. Click Drivers & downloads. 5. Click Download to download the audio driver for your computer. 10. Enter the Service Tag of your computer. 16.
XPS 13 Service Manual
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... and Install to use SupportAssist, then click Continue. 7. Review the installation summary to www.dell.com/support. 3. After the download is necessary. 13. Go to identify if manual installation is complete, navigate to download and install SupportAssist. Enter...installation is complete, navigate to download and install SupportAssist. 9. Review the installation summary to www.dell.com/support. 3. After the download is necessary. 13. Click the Detect Drivers button. 6. NOTE: Review on -screen instructions for your computer model. 4. For manual download...
... and Install to use SupportAssist, then click Continue. 7. Review the installation summary to www.dell.com/support. 3. After the download is necessary. 13. Go to identify if manual installation is complete, navigate to download and install SupportAssist. Enter...installation is complete, navigate to download and install SupportAssist. 9. Review the installation summary to www.dell.com/support. 3. After the download is necessary. 13. Click the Detect Drivers button. 6. NOTE: Review on -screen instructions for your computer model. 4. For manual download...
XPS 13 Service Manual
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... is complete, navigate to download and install SupportAssist. After the download is necessary. 13. Go to www.dell.com/support. 3. Click Chipset in the drop-down list. 15. Select a location to download and install SupportAssist. NOTE: Not all driver updates detected for your computer. 16. Enter the Service Tag of your computer starts...
... is complete, navigate to download and install SupportAssist. After the download is necessary. 13. Go to www.dell.com/support. 3. Click Chipset in the drop-down list. 15. Select a location to download and install SupportAssist. NOTE: Not all driver updates detected for your computer. 16. Enter the Service Tag of your computer starts...
XPS 13 Service Manual
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..., then click Continue. 7. Review and agree to the Terms and Conditions to www.dell.com/support. 3. NOTE: Review on -screen instructions for My System. 9. Click View Drivers for your computer model. 4. Review the installation summary to download and install SupportAssist. Click...list. 15. After the download is necessary. 13. Select a location to the folder where you saved the appropriate chipset driver file. 17. Click Chipset in the drop-down list. 15. Review the installation summary to www.dell.com/support. 3. For manual download and installation...
..., then click Continue. 7. Review and agree to the Terms and Conditions to www.dell.com/support. 3. NOTE: Review on -screen instructions for My System. 9. Click View Drivers for your computer model. 4. Review the installation summary to download and install SupportAssist. Click...list. 15. After the download is necessary. 13. Select a location to the folder where you saved the appropriate chipset driver file. 17. Click Chipset in the drop-down list. 15. Review the installation summary to www.dell.com/support. 3. For manual download and installation...
XPS 13 Service Manual
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... Control to make changes on the screen to install the driver. NOTE: Not all drivers and updates identified. Downloading drivers 47 9. The application installs all files can be installed automatically. After the download is necessary. 13. Click Download to save the files. 11. For manual... download and installation, click Category. 14. Select a location to download the network driver for your computer. 16. Click Network in the drop-down list...
... Control to make changes on the screen to install the driver. NOTE: Not all drivers and updates identified. Downloading drivers 47 9. The application installs all files can be installed automatically. After the download is necessary. 13. Click Download to save the files. 11. For manual... download and installation, click Category. 14. Select a location to download the network driver for your computer. 16. Click Network in the drop-down list...
XPS 13 Service Manual
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... - Double-click the BIOS update file icon and follow the instructions on the screen. For more information see the knowledge base article SLN143196 at www.dell.com/support. LED codes Diagnostic light codes Problem description 2,1 Processor failure 2,2 System board: BIOS or ROM (Read-Only Memory) failure 2,3 No memory or RAM (... auto-detect feature or manually browse for your computer model. 4. Follow the procedure from step 1 to download the latest BIOS setup program file. 2. Click Drivers & downloads > Find it myself. 5. Create a bootable USB drive. Troubleshooting 57
... - Double-click the BIOS update file icon and follow the instructions on the screen. For more information see the knowledge base article SLN143196 at www.dell.com/support. LED codes Diagnostic light codes Problem description 2,1 Processor failure 2,2 System board: BIOS or ROM (Read-Only Memory) failure 2,3 No memory or RAM (... auto-detect feature or manually browse for your computer model. 4. Follow the procedure from step 1 to download the latest BIOS setup program file. 2. Click Drivers & downloads > Find it myself. 5. Create a bootable USB drive. Troubleshooting 57
XPS 13 Service Manual
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... Contact Support Online help for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on Dell products and services using your product • Data backup • Troubleshooting and diagnostics • Factory and system restore • BIOS information In Windows search, type ...
... Contact Support Online help for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on Dell products and services using your product • Data backup • Troubleshooting and diagnostics • Factory and system restore • BIOS information In Windows search, type ...
Setup and Specifications
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... for Windows. For more information about using Dell Digital Delivery, see the knowledge base article 153764 at www.dell.com/support. Resources Description Dell Update Updates your computer with Windows. Set up your computer. Create recovery drive for Windows. Dell Digital Delivery Download software applications, which are purchased but not pre-installed on your XPS 13 9370 5
... for Windows. For more information about using Dell Digital Delivery, see the knowledge base article 153764 at www.dell.com/support. Resources Description Dell Update Updates your computer with Windows. Set up your computer. Create recovery drive for Windows. Dell Digital Delivery Download software applications, which are purchased but not pre-installed on your XPS 13 9370 5
Setup and Specifications
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... Detect Product. • Locate your purchase invoice, packing slip, bill, or Dell product catalog. Contacting Dell To contact Dell for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on. 6 Getting help and contacting Dell Self-help resources You can find contact information on your product...
... Detect Product. • Locate your purchase invoice, packing slip, bill, or Dell product catalog. Contacting Dell To contact Dell for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on. 6 Getting help and contacting Dell Self-help resources You can find contact information on your product...
XPS 13 Re-imaging guide for Microsoft Windows
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... drivers and applications.... 13 1 Intel chipset device software 13 Downloading and installing the chipset driver 13 2 Critical Microsoft Quick Fix Engineering (QFE) updates 14 3 Media-card reader driver 14 Downloading and installing the media-card reader driver 14 4 Intel Rapid Storage Technology (IRST 15 Downloading and installing the IRST driver 15 5 Graphics 16 Downloading and installing the Dell graphics driver...
... drivers and applications.... 13 1 Intel chipset device software 13 Downloading and installing the chipset driver 13 2 Critical Microsoft Quick Fix Engineering (QFE) updates 14 3 Media-card reader driver 14 Downloading and installing the media-card reader driver 14 4 Intel Rapid Storage Technology (IRST 15 Downloading and installing the IRST driver 15 5 Graphics 16 Downloading and installing the Dell graphics driver...
XPS 13 Re-imaging guide for Microsoft Windows
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...Platform Software Package (SGX PSW) and fingerprint reader driver 17 Downloading and installing SGX PSW 17 Downloading and installing the fingerprint reader driver 18 8 Dell Command Power Manager (DCPM 18 Downloading and installing the DCPM 18 9 Dell Power Manager (DPM 19 Downloading and installing the DPM... 19 10 Wireless Local Network (WLAN) drivers and applications 20 Downloading and installing the Wi-Fi driver 20 11 Dell docking station WD15 20 12 Dell Thunderbolt dock TB16 21 .NET ...
...Platform Software Package (SGX PSW) and fingerprint reader driver 17 Downloading and installing SGX PSW 17 Downloading and installing the fingerprint reader driver 18 8 Dell Command Power Manager (DCPM 18 Downloading and installing the DCPM 18 9 Dell Power Manager (DPM 19 Downloading and installing the DPM... 19 10 Wireless Local Network (WLAN) drivers and applications 20 Downloading and installing the Wi-Fi driver 20 11 Dell docking station WD15 20 12 Dell Thunderbolt dock TB16 21 .NET ...
XPS 13 Re-imaging guide for Microsoft Windows
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... Windows Device Manager and Windows is not suggesting urgent or recommended driver updates, driver updates are facing networking, graphics, sound or other hardware-related problems. Dell recommends that you install or update device drivers if you have the latest device drivers installed on the Dell driver downloads page before assessing the need to continue with malicious software...
... Windows Device Manager and Windows is not suggesting urgent or recommended driver updates, driver updates are facing networking, graphics, sound or other hardware-related problems. Dell recommends that you install or update device drivers if you have the latest device drivers installed on the Dell driver downloads page before assessing the need to continue with malicious software...
XPS 13 Re-imaging guide for Microsoft Windows
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... if you in installing Dell-recommended software stack and settings, drivers, and applications, which are not included with Microsoft Windows only. CAUTION: This re-imaging guide is designed for re-imaging your computer. Do not attempt to re-image on the XPS 13-9370. NOTE: Information provided ...in this guide is applicable to follow instructions may result in permanent data loss. The installation of the listed drivers and applications as a means of removing all software on the...
... if you in installing Dell-recommended software stack and settings, drivers, and applications, which are not included with Microsoft Windows only. CAUTION: This re-imaging guide is designed for re-imaging your computer. Do not attempt to re-image on the XPS 13-9370. NOTE: Information provided ...in this guide is applicable to follow instructions may result in permanent data loss. The installation of the listed drivers and applications as a means of removing all software on the...
XPS 13 Re-imaging guide for Microsoft Windows
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...'s hardware to communicate and adjust settings on components on the configuration of the computer you have ordered. Dell Update application 7 Enhances and optimizes video performance - Enables and provides additional functionality not included in the computer. 7 Graphics:...6 Intel Rapid Storage Technology (IRST): Enables and enhances data storage virtualization for the storage drives installed in the native Microsoft VGA driver, including: ◦ User-customizable power management features ◦ Portability and behavioral profiles ◦ Multiple-monitor support 8 Audio: ...
...'s hardware to communicate and adjust settings on components on the configuration of the computer you have ordered. Dell Update application 7 Enhances and optimizes video performance - Enables and provides additional functionality not included in the computer. 7 Graphics:...6 Intel Rapid Storage Technology (IRST): Enables and enhances data storage virtualization for the storage drives installed in the native Microsoft VGA driver, including: ◦ User-customizable power management features ◦ Portability and behavioral profiles ◦ Multiple-monitor support 8 Audio: ...
XPS 13 Re-imaging guide for Microsoft Windows
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NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it to be enabled in your computer's Service Manual. Follow these steps to enable and configure the TPM: 1 Turn on the... navigate to the folder where you replace the system board. Trusted Platform Module (TPM) security TPM must be deployed on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of the BIOS for it myself. 5 Select the operating system installed on your computer. 6 ...
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it to be enabled in your computer's Service Manual. Follow these steps to enable and configure the TPM: 1 Turn on the... navigate to the folder where you replace the system board. Trusted Platform Module (TPM) security TPM must be deployed on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of the BIOS for it myself. 5 Select the operating system installed on your computer. 6 ...
XPS 13 Re-imaging guide for Microsoft Windows
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...-detect feature or manually browse for your computer. 12 Displaying drivers and applications on your computer 1 Turn on your Dell computer from Drivers & Downloads. Devices such as video and sound cards require drivers to function correctly within Windows, and require applications to enable ...be downloaded and installed separately. NOTE: If you do not have to adjust hardware settings. Dell recommends that you download the required applications for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Select the Windows operating system installed on your...
...-detect feature or manually browse for your computer. 12 Displaying drivers and applications on your computer 1 Turn on your Dell computer from Drivers & Downloads. Devices such as video and sound cards require drivers to function correctly within Windows, and require applications to enable ...be downloaded and installed separately. NOTE: If you do not have to adjust hardware settings. Dell recommends that you download the required applications for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Select the Windows operating system installed on your...
XPS 13 Re-imaging guide for Microsoft Windows
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... down the page and expand Chipset. 13 NOTE: Windows 10 operating system includes the webcam drivers-no other touchpad driver installation is required. The Intel chipset device software is critical if you may not include the updated Intel chipset device software for Dell computers. no additional webcam driver installation is required. Downloading and installing the...
... down the page and expand Chipset. 13 NOTE: Windows 10 operating system includes the webcam drivers-no other touchpad driver installation is required. The Intel chipset device software is critical if you may not include the updated Intel chipset device software for Dell computers. no additional webcam driver installation is required. Downloading and installing the...
XPS 13 Re-imaging guide for Microsoft Windows
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...from Microsoft. Downloading and installing the media-card reader driver 1 Turn on your computer. 2 Go to the folder where you saved the chipset driver file. 8 Double-click the chipset driver file icon and follow the instructions on the Dell support site. Service packs are automatically downloaded and ... when Windows Updates is available for download on the screen. 14 6 Click Download to download the chipset driver for your computer. 7 After the download is complete, navigate to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit...
...from Microsoft. Downloading and installing the media-card reader driver 1 Turn on your computer. 2 Go to the folder where you saved the chipset driver file. 8 Double-click the chipset driver file icon and follow the instructions on the Dell support site. Service packs are automatically downloaded and ... when Windows Updates is available for download on the screen. 14 6 Click Download to download the chipset driver for your computer. 7 After the download is complete, navigate to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit...
XPS 13 Re-imaging guide for Microsoft Windows
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... and SATA RAID capabilities for your computer. 7 After the download is complete, navigate to the folder where you saved the IRST driver file. 8 Double-click the driver file icon and follow the instructions on the screen. 15 NOTE: The following conditions must be met before you cannot install IRST... does not have a RAID ICH you can install IRST on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of a hard drive failure. If your computer model. 4 Click Drivers & downloads → Find it myself. 5 Scroll down the page and expand Serial ATA. 6...
... and SATA RAID capabilities for your computer. 7 After the download is complete, navigate to the folder where you saved the IRST driver file. 8 Double-click the driver file icon and follow the instructions on the screen. 15 NOTE: The following conditions must be met before you cannot install IRST... does not have a RAID ICH you can install IRST on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of a hard drive failure. If your computer model. 4 Click Drivers & downloads → Find it myself. 5 Scroll down the page and expand Serial ATA. 6...