User Manual
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...e‑mail...64 Faxing...65 Setting up the printer to fax...65 Configuring the fax settings...76 Creating a contact list...78 Sending faxes...79 Receiving faxes...81 Faxing FAQ...82 Networking 89 Installing the printer on a wireless network 89 Advanced wireless setup...96...117 Cleaning the exterior of the printer...118 Cleaning the scanner glass...119 Moving the printer to another location 119 Troubleshooting 121 Before you troubleshoot...121 If Troubleshooting does not solve your problem 121 Setup troubleshooting...121 Understanding printer messages...126 Jams and misfeeds ...
...e‑mail...64 Faxing...65 Setting up the printer to fax...65 Configuring the fax settings...76 Creating a contact list...78 Sending faxes...79 Receiving faxes...81 Faxing FAQ...82 Networking 89 Installing the printer on a wireless network 89 Advanced wireless setup...96...117 Cleaning the exterior of the printer...118 Cleaning the scanner glass...119 Moving the printer to another location 119 Troubleshooting 121 Before you troubleshoot...121 If Troubleshooting does not solve your problem 121 Setup troubleshooting...121 Understanding printer messages...126 Jams and misfeeds ...
User Manual
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...heavy objects on the power cord. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of such problems. Remove the power cord from the electrical outlet before proceeding. Discard used lithium batteries according to abrasion or stress. CAUTION-SHOCK... switched telephone network. Safety information 7 Safety information Connect the power cord to a properly grounded electrical outlet that all cables from the printer before inspecting it. Do not recharge, disassemble, or incinerate a lithium battery. CAUTION-SHOCK HAZARD: Do not use this product is ...
...heavy objects on the power cord. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of such problems. Remove the power cord from the electrical outlet before proceeding. Discard used lithium batteries according to abrasion or stress. CAUTION-SHOCK... switched telephone network. Safety information 7 Safety information Connect the power cord to a properly grounded electrical outlet that all cables from the printer before inspecting it. Do not recharge, disassemble, or incinerate a lithium battery. CAUTION-SHOCK HAZARD: Do not use this product is ...
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...; Print on one of our knowledgeable support representatives will meet your needs. Minimizing your printer's environmental impact even further. You can scan documents or photographs and save . If you do encounter any problems along the way, one side of the paper. We're committed to delivering performance ...and value with the printer, and then skim the User's Guide to learn how to make sure it better...
...; Print on one of our knowledgeable support representatives will meet your needs. Minimizing your printer's environmental impact even further. You can scan documents or photographs and save . If you do encounter any problems along the way, one side of the paper. We're committed to delivering performance ...and value with the printer, and then skim the User's Guide to learn how to make sure it better...
User Manual
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...that require less ink. Recycling • Recycle the product packaging. • Recycle your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. Most programs ...from discarded print jobs. • Use recycled paper. Note: Your printer may not come with the printer. For updates, check our Web site at http://support.dell.com. About your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting...
...that require less ink. Recycling • Recycle the product packaging. • Recycle your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. Most programs ...from discarded print jobs. • Use recycled paper. Note: Your printer may not come with the printer. For updates, check our Web site at http://support.dell.com. About your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting...
User Manual
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... • Access the User's Guide. Printer software Use the Dell Printer Home (referred to as Printer Home) Dell Ink Management System Dell Phone Book (referred to as Phone Book) Abbyy Sprint OCR Dell Wireless Setup Utility (referred to as Wireless Setup Utility) Dell Tools for Office Printer Setup Utility Status Messenger Status Monitor Center ... the installation software, and then click Advanced Options > Install Additional Software. Configure the fax and e‑mail settings of your printer. Learn more about the printing problems encountered. • Check the supplies status of your...
... • Access the User's Guide. Printer software Use the Dell Printer Home (referred to as Printer Home) Dell Ink Management System Dell Phone Book (referred to as Phone Book) Abbyy Sprint OCR Dell Wireless Setup Utility (referred to as Wireless Setup Utility) Dell Tools for Office Printer Setup Utility Status Messenger Status Monitor Center ... the installation software, and then click Advanced Options > Install Additional Software. Configure the fax and e‑mail settings of your printer. Learn more about the printing problems encountered. • Check the supplies status of your...
User Manual
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... download the driver. 3 Install additional or optional software. If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when you set up the printer using the installation software CD, all packages listed. Uninstalling the printer software For Windows users 1 Click or Start. 2 Click All Programs...
... download the driver. 3 Install additional or optional software. If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when you set up the printer using the installation software CD, all packages listed. Uninstalling the printer software For Windows users 1 Click or Start. 2 Click All Programs...
User Manual
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...ring is connected to a telephone line through both the wall jack and the printer, then see the "Fax troubleshooting checklist" on page 145. Assign one of your voice calls are working . If you encounter problems sending and receiving faxes, then make sure you subscribe to the Distinctive Ring... Pattern Detection (DRPD) feature offered by telephone companies. If you do not hear a dial tone through the port on one telephone line. Make sure the printer is connected properly to...
...ring is connected to a telephone line through both the wall jack and the printer, then see the "Fax troubleshooting checklist" on page 145. Assign one of your voice calls are working . If you encounter problems sending and receiving faxes, then make sure you subscribe to the Distinctive Ring... Pattern Detection (DRPD) feature offered by telephone companies. If you do not hear a dial tone through the port on one telephone line. Make sure the printer is connected properly to...
User Manual
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... signal from the wireless network. The Quality field indicates the relative strength of the wireless signal the printer is causing the problem. Checking printer connectivity • From the printer, print a network setup page. If the signal is too weak, too distorted, or blocked by...infrastructure networks. Networking 110 Finding the signal strength The signal strength tells you think signal strength is a problem between the access point (wireless router) and the printer. Poor signal quality could affect connectivity during certain conditions. If you are for Quality. • ...
... signal from the wireless network. The Quality field indicates the relative strength of the wireless signal the printer is causing the problem. Checking printer connectivity • From the printer, print a network setup page. If the signal is too weak, too distorted, or blocked by...infrastructure networks. Networking 110 Finding the signal strength The signal strength tells you think signal strength is a problem between the access point (wireless router) and the printer. Poor signal quality could affect connectivity during certain conditions. If you are for Quality. • ...
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...point as high in the address field of objects absorb enough to cause communications problems. Place your access point will pass through too many objects, then it passes through them, and certain types of your printer and access point so that the computer is not on the network. For... be significantly weakened. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is slightly weakened. How can cause problems with the wireless signal. If the printer is connected to: a Type the IP address of your access point (wireless router) in the room as the computer, ...
...point as high in the address field of objects absorb enough to cause communications problems. Place your access point will pass through too many objects, then it passes through them, and certain types of your printer and access point so that the computer is not on the network. For... be significantly weakened. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is slightly weakened. How can cause problems with the wireless signal. If the printer is connected to: a Type the IP address of your access point (wireless router) in the room as the computer, ...
User Manual
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...arrow button to scroll to the language you troubleshoot Use this checklist to turn the printer back on. If Troubleshooting does not solve your problem Visit our Web site at http://support.dell.com to find the following: • Live online customer support • Contact ...• Check for three seconds to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet. • Make sure the printer is turned on page 124 • "Printer is not in Sleep mode. Troubleshooting 121 Troubleshooting ...
...arrow button to scroll to the language you troubleshoot Use this checklist to turn the printer back on. If Troubleshooting does not solve your problem Visit our Web site at http://support.dell.com to find the following: • Live online customer support • Contact ...• Check for three seconds to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet. • Make sure the printer is turned on page 124 • "Printer is not in Sleep mode. Troubleshooting 121 Troubleshooting ...
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... did not install If you troubleshoot" checklist does not solve the problem, then try uninstalling and reinstalling the software. If the cable is missing pages If the "Before you encountered problems while installing, or if your printer does not appear in the list in Sleep mode. Press and ...hold for any obvious damage. Note: Make sure the printer is marked with . RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. 2 Unplug the power cord ...
... did not install If you troubleshoot" checklist does not solve the problem, then try uninstalling and reinstalling the software. If the cable is missing pages If the "Before you encountered problems while installing, or if your printer does not appear in the list in Sleep mode. Press and ...hold for any obvious damage. Note: Make sure the printer is marked with . RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. 2 Unplug the power cord ...
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... not appear in Sleep mode. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for three seconds to a defective port. You may have problems, then try either of the USB cable into the wall outlet. 4 Turn on the computer. Note: Make ...sure the printer is not in the list, then try another USB port on the printer. If the cable is marked with . If your...
... not appear in Sleep mode. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for three seconds to a defective port. You may have problems, then try either of the USB cable into the wall outlet. 4 Turn on the computer. Note: Make ...sure the printer is not in the list, then try another USB port on the printer. If the cable is marked with . If your...
User Manual
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... busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain, unmarked paper. 3 From the printer control panel, navigate to: > Setup > > Maintenance > 4 Press the up or down arrow button to scroll to Deep Clean ...ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. Press to wake up or down arrow button to scroll to Align Printer, and then press . If this problem persists, then check our Web site for updates for more of Sleep mode, then reset...
... busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain, unmarked paper. 3 From the printer control panel, navigate to: > Setup > > Maintenance > 4 Press the up or down arrow button to scroll to Deep Clean ...ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. Press to wake up or down arrow button to scroll to Align Printer, and then press . If this problem persists, then check our Web site for updates for more of Sleep mode, then reset...
User Manual
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...delete documents from the print queue If you have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the ...information, see the computer documentation. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. RESTART THE COMPUTER AND TRY AGAIN REMOVE AND ...the print queue and cannot delete them to get other jobs to print, then the computer and printer may have connected to a defective port. You may not be communicating. If USB Host Controller...
...delete documents from the print queue If you have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the ...information, see the computer documentation. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. RESTART THE COMPUTER AND TRY AGAIN REMOVE AND ...the print queue and cannot delete them to get other jobs to print, then the computer and printer may have connected to a defective port. You may not be communicating. If USB Host Controller...
User Manual
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... of the following : • Check the ink cartridges. 1 Open the printer, and then remove and reinstall the ink cartridges. 2 Load a plain and unmarked A4‑ or letter‑size paper. Close the printer to continue printing. Troubleshooting 126 Understanding printer messages Alignment Problem Try any markings on used paper, which could cause the alignment...
... of the following : • Check the ink cartridges. 1 Open the printer, and then remove and reinstall the ink cartridges. 2 Load a plain and unmarked A4‑ or letter‑size paper. Close the printer to continue printing. Troubleshooting 126 Understanding printer messages Alignment Problem Try any markings on used paper, which could cause the alignment...
User Manual
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Troubleshooting 129 Printhead Cannot Move Try one or more of the following: • Open the printer to remove any obstructions to the printhead, and then close the printer. • Press to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth. Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to clear the message.
Troubleshooting 129 Printhead Cannot Move Try one or more of the following: • Open the printer to remove any obstructions to the printhead, and then close the printer. • Press to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth. Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to clear the message.
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For more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. 2 Insert the printhead, and then close the latch until it clicks into the printhead. If the problem persists, then contact customer support. Troubleshooting 130 4 Reinsert the printhead, and then close the latch until it back...
For more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. 2 Insert the printhead, and then close the latch until it clicks into the printhead. If the problem persists, then contact customer support. Troubleshooting 130 4 Reinsert the printhead, and then close the latch until it back...
User Manual
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... • "Print speed is the printable side, see the instructions that came with the print side faceup. (If you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK PAPER CONDITION Use only new, unwrinkled paper. Paper or specialty media misfeeds These are not sure... , depending on your paper or specialty media. Try one or more of the following : Troubleshooting 140 3 Reattach the ADF tray until it snaps into the printer. • Load paper with the paper.) • Check the loading instructions for your...
... • "Print speed is the printable side, see the instructions that came with the print side faceup. (If you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK PAPER CONDITION Use only new, unwrinkled paper. Paper or specialty media misfeeds These are not sure... , depending on your paper or specialty media. Try one or more of the following : Troubleshooting 140 3 Reattach the ADF tray until it snaps into the printer. • Load paper with the paper.) • Check the loading instructions for your...
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... Cartridge 127 USB Device Not Supported 133 USB Hub Not Supported 133 printer printing blank pages 124 printer problems, basic solutions 121 Printer Settings 77 printer software installing 28 uninstalling 27 printer status determining 93 printer, setting as default 45 printhead aligning 117 printhead access area 12 Printhead... 97 R received history report 87 receiving faxes Auto Answer setting 81, 82 automatically 81 manually 82 tips 81, 82 recycling 8 Dell products 16 WEEE statement 162 redial attempts, fax setting 76 redial time, fax setting 76 reducing an image 50 registering fax user...
... Cartridge 127 USB Device Not Supported 133 USB Hub Not Supported 133 printer printing blank pages 124 printer problems, basic solutions 121 Printer Settings 77 printer software installing 28 uninstalling 27 printer status determining 93 printer, setting as default 45 printhead aligning 117 printhead access area 12 Printhead... 97 R received history report 87 receiving faxes Auto Answer setting 81, 82 automatically 81 manually 82 tips 81, 82 recycling 8 Dell products 16 WEEE statement 162 redial attempts, fax setting 76 redial time, fax setting 76 reducing an image 50 registering fax user...
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... region‑specific 71 digital telephone service 70 DSL connection 68 standard telephone line connection 65 VoIP connection 69 setting up printer faxing 82 on wireless network (Macintosh) 92 on wireless network (Windows) 92 setup troubleshooting cannot print through USB 125 ... transmit key WEP 97 transparencies 32 tray extension 11 troubleshooting checking an unresponsive printer 121 contacting customer support 121 Continue button is unavailable 150 fax checklist 145 solving basic printer problems 121 wireless network 153 troubleshooting, copy scanner unit does not close 143 troubleshooting...
... region‑specific 71 digital telephone service 70 DSL connection 68 standard telephone line connection 65 VoIP connection 69 setting up printer faxing 82 on wireless network (Macintosh) 92 on wireless network (Windows) 92 setup troubleshooting cannot print through USB 125 ... transmit key WEP 97 transparencies 32 tray extension 11 troubleshooting checking an unresponsive printer 121 contacting customer support 121 Continue button is unavailable 150 fax checklist 145 solving basic printer problems 121 wireless network 153 troubleshooting, copy scanner unit does not close 143 troubleshooting...