User Manual
Page 5
...contact list...78 Sending faxes...79 Receiving faxes...81 Faxing FAQ...82 Networking 89 Installing the printer on a wireless network 89 Advanced wireless setup...96 Networking FAQ...103 Maintaining the printer 117 Maintaining ink cartridges...117 Cleaning the exterior of the ...printer...118 Cleaning the scanner glass...119 Moving the printer to another location 119 Troubleshooting 121 Before you troubleshoot...121 If Troubleshooting does not solve your problem...
...contact list...78 Sending faxes...79 Receiving faxes...81 Faxing FAQ...82 Networking 89 Installing the printer on a wireless network 89 Advanced wireless setup...96 Networking FAQ...103 Maintaining the printer 117 Maintaining ink cartridges...117 Cleaning the exterior of the ...printer...118 Cleaning the scanner glass...119 Moving the printer to another location 119 Troubleshooting 121 Before you troubleshoot...121 If Troubleshooting does not solve your problem...
User Manual
Page 8
... knowledgeable support representatives will meet your new printer right away, use the setup materials that came with our printers, and we do encounter any problems along the way, one side of a sheet of paper. • Print on both sides of the paper manually or automatically (depending on... protecting the environment and are the reason we do it will be delighted to help us know. Conserving energy • Activate Eco-Mode. Wireless/network printers allow you get the most out of your printer model). • Preview print jobs before printing. After all, you to print...
... knowledgeable support representatives will meet your new printer right away, use the setup materials that came with our printers, and we do encounter any problems along the way, one side of a sheet of paper. • Print on both sides of the paper manually or automatically (depending on... protecting the environment and are the reason we do it will be delighted to help us know. Conserving energy • Activate Eco-Mode. Wireless/network printers allow you get the most out of your printer model). • Preview print jobs before printing. After all, you to print...
User Manual
Page 25
... Home (referred to as Printer Home) Dell Ink Management System Dell Phone Book (referred to as Phone Book) Abbyy Sprint OCR Dell Wireless Setup Utility (referred to as Wireless Setup Utility) Dell Tools for Office Printer Setup Utility Status Messenger Status Monitor Center Product Update To • ... software 25 If you can edit with the printer software if the printer has wireless capability. Receive automatic notifications of your printer. Access your fax contacts. Learn more about the printing problems encountered. • Check the supplies status of updates to PDF. • ...
... Home (referred to as Printer Home) Dell Ink Management System Dell Phone Book (referred to as Phone Book) Abbyy Sprint OCR Dell Wireless Setup Utility (referred to as Wireless Setup Utility) Dell Tools for Office Printer Setup Utility Status Messenger Status Monitor Center Product Update To • ... software 25 If you can edit with the printer software if the printer has wireless capability. Receive automatic notifications of your printer. Access your fax contacts. Learn more about the printing problems encountered. • Check the supplies status of updates to PDF. • ...
User Manual
Page 110
...quality. The Quality field indicates the relative strength of the wireless signal the printer is receiving the wireless signal from the wireless network. For more of interference or move wireless devices closer to communicate over a network is causing the problem. Networking 110 Finding the signal strength The signal strength .... • View the signal strength from the access point, print a network setup page. Drops in signal strength can I improve wireless signal strength? If you think signal strength is a problem between the access point (wireless router) and the printer.
...quality. The Quality field indicates the relative strength of the wireless signal the printer is receiving the wireless signal from the wireless network. For more of interference or move wireless devices closer to communicate over a network is causing the problem. Networking 110 Finding the signal strength The signal strength .... • View the signal strength from the access point, print a network setup page. Drops in signal strength can I improve wireless signal strength? If you think signal strength is a problem between the access point (wireless router) and the printer.
User Manual
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... to come and go. • Turn off potential sources of objects absorb enough to cause communications problems. Place your Web browser. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is able to pass through them, and certain types of interference where possible. • Avoid...ACCESS POINT If the printer is too far away from your access point will pass through too many objects, then it can cause problems with the wireless signal on your access point on the access point. • Do not place your network, resulting to printing issues that are connected...
... to come and go. • Turn off potential sources of objects absorb enough to cause communications problems. Place your Web browser. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is able to pass through them, and certain types of interference where possible. • Avoid...ACCESS POINT If the printer is too far away from your access point will pass through too many objects, then it can cause problems with the wireless signal on your access point on the access point. • Do not place your network, resulting to printing issues that are connected...
User Manual
Page 123
... of the USB cable into the wall outlet. 4 Turn on the computer. You may have problems, then try either of the computer. If your printer, and then click Print. If the cable is wirelessly connected, see the Wireless troubleshooting section. Troubleshooting 123 SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT...
... of the USB cable into the wall outlet. 4 Turn on the computer. You may have problems, then try either of the computer. If your printer, and then click Print. If the cable is wirelessly connected, see the Wireless troubleshooting section. Troubleshooting 123 SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT...
User Manual
Page 142
...turn off the access point (wireless router) and turn it back on the printed image, then contact technical support. ADD MEMORY TO THE COMPUTER Consider upgrading the RAM. Computer slows down when printing If the "Before you troubleshoot" checklist does not solve the problem, then try one or more ... that are taking too much memory from your computer. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try using a different USB cable. Troubleshooting 142 MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN...
...turn off the access point (wireless router) and turn it back on the printed image, then contact technical support. ADD MEMORY TO THE COMPUTER Consider upgrading the RAM. Computer slows down when printing If the "Before you troubleshoot" checklist does not solve the problem, then try one or more ... that are taking too much memory from your computer. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try using a different USB cable. Troubleshooting 142 MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN...
User Manual
Page 152
...to continue printing while connected to a VPN, then connect the printer to Virtual Private Network (VPN)" on page 152 • "Resolving intermittent wireless communications issues" on page 157 For more information on turning off your computer firewall. • Update your computer. If a firewall is activity on... the Device Manager but none of your VPN connections. If you want to print will not be a problem with printer lost when connected to Virtual Private Network (VPN) You will not allow computers to the USB port. If you want to...
...to continue printing while connected to a VPN, then connect the printer to Virtual Private Network (VPN)" on page 152 • "Resolving intermittent wireless communications issues" on page 157 For more information on turning off your computer firewall. • Update your computer. If a firewall is activity on... the Device Manager but none of your VPN connections. If you want to print will not be a problem with printer lost when connected to Virtual Private Network (VPN) You will not allow computers to the USB port. If you want to...
User Manual
Page 153
... SSID the printer is correct, then run the wireless setup again. • The printer and the computer are within 100 feet (30 meters) of the wireless network. Cannot print over your wireless network. If you encountered problems while installing, or if your security information is ...correct, then run the wireless setup again. • Your WEP key or WPA passphrase is like a...
... SSID the printer is correct, then run the wireless setup again. • The printer and the computer are within 100 feet (30 meters) of the wireless network. Cannot print over your wireless network. If you encountered problems while installing, or if your security information is ...correct, then run the wireless setup again. • Your WEP key or WPA passphrase is like a...
User Manual
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... characters are case‑sensitive. CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON Wireless broadband boxes in a WEP key are not available when Demo Mode is causing the problem. Hexadecimal characters are having trouble printing, then try placing the computer and printer no more...OR PRINTER CLOSER TO THE ACCESS POINT The range of these devices. CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality. If you are using one of your wireless network depends on . ASCII characters are letters, numbers, and symbols found on ...
... characters are case‑sensitive. CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON Wireless broadband boxes in a WEP key are not available when Demo Mode is causing the problem. Hexadecimal characters are having trouble printing, then try placing the computer and printer no more...OR PRINTER CLOSER TO THE ACCESS POINT The range of these devices. CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality. If you are using one of your wireless network depends on . ASCII characters are letters, numbers, and symbols found on ...
User Manual
Page 156
... try to print again. This can occur if the laptop hard drive has powered down. Make sure that could be a problem with your wireless network. If the printer or the laptop still does not receive a valid IP address, then there is capable of numbers separated...then check the IP addresses again. "Communication not available" message appears when printing wirelessly Try one or more of 169.254.x.y (where x and y are sure the printer is a problem with your wireless network. Troubleshooting 156 Wireless print server not installed You may see the "Communication not available" message on...
... try to print again. This can occur if the laptop hard drive has powered down. Make sure that could be a problem with your wireless network. If the printer or the laptop still does not receive a valid IP address, then there is capable of numbers separated...then check the IP addresses again. "Communication not available" message appears when printing wirelessly Try one or more of 169.254.x.y (where x and y are sure the printer is a problem with your wireless network. Troubleshooting 156 Wireless print server not installed You may see the "Communication not available" message on...
User Manual
Page 157
...;click the printer, and then select Properties or Printer properties from the VPN before installing the driver on the computer or before running the wireless setup on the computer. Troubleshooting 157 • Temporarily turn off any network‑intensive activities, like large file transfers or network games.... the selected port indicates that your printer works for a short time and then stops working and is configured to print again. Try one problem exists at the same time. If you select the right printer port. 7 Click OK, and then try to Enable bidirectional support if ...
...;click the printer, and then select Properties or Printer properties from the VPN before installing the driver on the computer or before running the wireless setup on the computer. Troubleshooting 157 • Temporarily turn off any network‑intensive activities, like large file transfers or network games.... the selected port indicates that your printer works for a short time and then stops working and is configured to print again. Try one problem exists at the same time. If you select the right printer port. 7 Click OK, and then try to Enable bidirectional support if ...
User Manual
Page 158
...settings, then change the SSID on all of wireless network congestion can disrupt wireless network communications. If you are three distinct channels on your router to change the SSID on a router. If it causes the problem. Using the default SSID can sometimes refresh network... If you are offered as options, but not cellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless surveillance equipment, nearby wireless networks, and any potential sources of interference, change the channel, then see the documentation that came with your access ...
...settings, then change the SSID on all of wireless network congestion can disrupt wireless network communications. If you are three distinct channels on your router to change the SSID on a router. If it causes the problem. Using the default SSID can sometimes refresh network... If you are offered as options, but not cellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless surveillance equipment, nearby wireless networks, and any potential sources of interference, change the channel, then see the documentation that came with your access ...
User Manual
Page 159
...addresses to the devices in your network to resolve this solves the problem, then you are needed, as when a new device is added to the wireless network or when it may want to upgrade your older devices with your wireless router if you want to assign to the printer, and then ...the slower devices from a DHCP server on the network. If this issue. See the documentation that there is fully compliant with the newer wireless devices on the wireless network. PURCHASE A NEW ROUTER If your router is possible to successfully mix 802.11b, 802.11g, and 802.11n devices on assigning ...
...addresses to the devices in your network to resolve this solves the problem, then you are needed, as when a new device is added to the wireless network or when it may want to upgrade your older devices with your wireless router if you want to assign to the printer, and then ...the slower devices from a DHCP server on the network. If this issue. See the documentation that there is fully compliant with the newer wireless devices on the wireless network. PURCHASE A NEW ROUTER If your router is possible to successfully mix 802.11b, 802.11g, and 802.11n devices on assigning ...
User Manual
Page 171
... cleaning 119 adjusting dialing and ringer volume 85 adjusting speaker volume 85 advanced wireless setup 91 AliceBox 94 aligning the printhead 117 Alignment Problem 126 answering machine best settings for fax 85 setting up 65 appliances wireless network 110 assigning IP address 115 authentication 802.1X 98 Auto Answer when...54 e‑mail 64 print job 47 scan job 61 Cannot Collate Job 126 cannot delete documents from print queue 125 cannot print over wireless network 153 cannot print through USB 125 cannot receive faxes 147 cannot run fax software 148 cannot scan to computer over a network 144...
... cleaning 119 adjusting dialing and ringer volume 85 adjusting speaker volume 85 advanced wireless setup 91 AliceBox 94 aligning the printhead 117 Alignment Problem 126 answering machine best settings for fax 85 setting up 65 appliances wireless network 110 assigning IP address 115 authentication 802.1X 98 Auto Answer when...54 e‑mail 64 print job 47 scan job 61 Cannot Collate Job 126 cannot delete documents from print queue 125 cannot print over wireless network 153 cannot print through USB 125 cannot receive faxes 147 cannot run fax software 148 cannot scan to computer over a network 144...
User Manual
Page 176
... service 70 DSL connection 68 standard telephone line connection 65 VoIP connection 69 setting up printer faxing 82 on wireless network (Macintosh) 92 on wireless network (Windows) 92 setup troubleshooting cannot print through USB 125 incorrect language appears on display 121 page does ...11 troubleshooting checking an unresponsive printer 121 contacting customer support 121 Continue button is unavailable 150 fax checklist 145 solving basic printer problems 121 wireless network 153 troubleshooting, copy scanner unit does not close 143 troubleshooting, copy and scan cannot scan to computer over a ...
... service 70 DSL connection 68 standard telephone line connection 65 VoIP connection 69 setting up printer faxing 82 on wireless network (Macintosh) 92 on wireless network (Windows) 92 setup troubleshooting cannot print through USB 125 incorrect language appears on display 121 page does ...11 troubleshooting checking an unresponsive printer 121 contacting customer support 121 Continue button is unavailable 150 fax checklist 145 solving basic printer problems 121 wireless network 153 troubleshooting, copy scanner unit does not close 143 troubleshooting, copy and scan cannot scan to computer over a ...
User Manual
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... respond 124 printer printing blank pages 124 printhead error 129 software did not install 122 troubleshooting, wireless cannot print over wireless network 153 changing wireless settings after installation (Macintosh) 95 changing wireless settings after installation (Windows) 95 resolving communication problems 157 two‑sided copying, automatic 53 copying, manual 53 two‑sided printing 42...
... respond 124 printer printing blank pages 124 printhead error 129 software did not install 122 troubleshooting, wireless cannot print over wireless network 153 changing wireless settings after installation (Macintosh) 95 changing wireless settings after installation (Windows) 95 resolving communication problems 157 two‑sided copying, automatic 53 copying, manual 53 two‑sided printing 42...