User Manual
Page 3
Contents 3 Contents Safety information 7 About your printer 8 Thank you for choosing this printer!...8 Minimizing your printer's environmental impact 8 Finding information about the printer...9 Understanding the parts of the printer 11 Ordering and replacing supplies 14 Ordering ink cartridges...14 Replacing ink cartridges...15 Recycling Dell products...16 Using the printer control panel buttons and menus 18 Replacing the language sheet...
Contents 3 Contents Safety information 7 About your printer 8 Thank you for choosing this printer!...8 Minimizing your printer's environmental impact 8 Finding information about the printer...9 Understanding the parts of the printer 11 Ordering and replacing supplies 14 Ordering ink cartridges...14 Replacing ink cartridges...15 Recycling Dell products...16 Using the printer control panel buttons and menus 18 Replacing the language sheet...
User Manual
Page 5
... Receiving faxes...81 Faxing FAQ...82 Networking 89 Installing the printer on a wireless network 89 Advanced wireless setup...96 Networking FAQ...103 Maintaining the printer 117 Maintaining ink cartridges...117 Cleaning the exterior of the printer...118 Cleaning the scanner glass...119 Moving the printer to another location 119 Troubleshooting 121 Before you troubleshoot...121...
... Receiving faxes...81 Faxing FAQ...82 Networking 89 Installing the printer on a wireless network 89 Advanced wireless setup...96 Networking FAQ...103 Maintaining the printer 117 Maintaining ink cartridges...117 Cleaning the exterior of the printer...118 Cleaning the scanner glass...119 Moving the printer to another location 119 Troubleshooting 121 Before you troubleshoot...121...
User Manual
Page 9
...discarded print jobs. • Use recycled paper. Note: Your printer may not come with the printer. For updates, check our Web site at http://support.dell.com. Recycling • Recycle the product packaging. • Recycle your printer 9 Conserving ink • Use Quick Print or Draft Mode.... About your old printer instead of throwing it here Setup documentation The setup documentation came with some of these programs or some of the functions of the colors. • Use high‑yield cartridges. These cartridges let you looking for printing documents that...
...discarded print jobs. • Use recycled paper. Note: Your printer may not come with the printer. For updates, check our Web site at http://support.dell.com. Recycling • Recycle the product packaging. • Recycle your printer 9 Conserving ink • Use Quick Print or Draft Mode.... About your old printer instead of throwing it here Setup documentation The setup documentation came with some of these programs or some of the functions of the colors. • Use high‑yield cartridges. These cartridges let you looking for printing documents that...
User Manual
Page 10
...Note: The Service Tag and Express Service Code appear on labels located on your printer. • Software and Drivers-Certified drivers for your printer and installers for Dell printer software • Readme files-Last‑minute technical changes, or advanced technical reference... purchased your Dell computer and printer at the same time, then documentation and drivers for your printer are you purchased. About your printer 10 What are already installed on your computer. • Supplies and accessories for your printer • Replacement cartridges Dell Printer Supplies Web site...
...Note: The Service Tag and Express Service Code appear on labels located on your printer. • Software and Drivers-Certified drivers for your printer and installers for Dell printer software • Readme files-Last‑minute technical changes, or advanced technical reference... purchased your Dell computer and printer at the same time, then documentation and drivers for your printer are you purchased. About your printer 10 What are already installed on your computer. • Supplies and accessories for your printer • Replacement cartridges Dell Printer Supplies Web site...
User Manual
Page 13
About your printer 13 Use the To 22 Jam clearance cover Access and clear paper jams. 23 Ink cartridge access area Install, replace, or remove ink cartridges. 24 Scanner unit • Access the ink cartridges and printhead. • Clear paper jams.
About your printer 13 Use the To 22 Jam clearance cover Access and clear paper jams. 23 Ink cartridge access area Install, replace, or remove ink cartridges. 24 Scanner unit • Access the ink cartridges and printhead. • Clear paper jams.
User Manual
Page 15
... pack, and then remove the protective cap from the ink cartridge. Removing ink cartridges 1 Turn on your printer. 2 Open the printer. Note: The printhead moves to the cartridge installation position. 3 Press the release tab, and then remove the used ink cartridge or cartridges. You must install new cartridges immediately after removing the old ones, or the ink remaining...
... pack, and then remove the protective cap from the ink cartridge. Removing ink cartridges 1 Turn on your printer. 2 Open the printer. Note: The printhead moves to the cartridge installation position. 3 Press the release tab, and then remove the used ink cartridge or cartridges. You must install new cartridges immediately after removing the old ones, or the ink remaining...
User Manual
Page 16
..., and then the black cartridge. • Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to Dell for recycling: 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop‑down list...
..., and then the black cartridge. • Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to Dell for recycling: 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop‑down list...
User Manual
Page 25
... supplies status of updates to PDF. • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Register the printer. • Contact technical support. • Access the User's Guide. Printer software Use the Dell Printer Home (referred to as Printer Home) Dell Ink Management System Dell Phone Book (referred to as Phone Book) Abbyy Sprint OCR...
... supplies status of updates to PDF. • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Register the printer. • Contact technical support. • Access the User's Guide. Printer software Use the Dell Printer Home (referred to as Printer Home) Dell Ink Management System Dell Phone Book (referred to as Phone Book) Abbyy Sprint OCR...
User Manual
Page 34
... for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each copy as a set the printer, paper size, and orientation. 3 Click OK. 4 From the menu bar, choose File > Print. 5 From the Printer pop‑up menu, choose your print job. • Select a higher print...print options menu, choose the print quality, the number of copies to use , and how the pages should print. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. Collating printed copies When printing multiple copies of a document, you can choose to print each sheet as ...
... for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each copy as a set the printer, paper size, and orientation. 3 Click OK. 4 From the menu bar, choose File > Print. 5 From the Printer pop‑up menu, choose your print job. • Select a higher print...print options menu, choose the print quality, the number of copies to use , and how the pages should print. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. Collating printed copies When printing multiple copies of a document, you can choose to print each sheet as ...
User Manual
Page 117
... plugged into a properly grounded, working electrical outlet. If you aligned the cartridges to improve print quality, then print your printed image appear jagged or wavy, then you can perform, your printer 2 Click Options & Supplies or Print Queue. 3 Click Supply Levels. ... printhead nozzles. Maintaining the printer 117 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the printer control panel, navigate to: > Setup > >Maintenance > > Align Printer > An alignment page prints...
... plugged into a properly grounded, working electrical outlet. If you aligned the cartridges to improve print quality, then print your printed image appear jagged or wavy, then you can perform, your printer 2 Click Options & Supplies or Print Queue. 3 Click Supply Levels. ... printhead nozzles. Maintaining the printer 117 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the printer control panel, navigate to: > Setup > >Maintenance > > Align Printer > An alignment page prints...
User Manual
Page 118
... a long period, then you may need to clean the printhead nozzles to improve the quality of the printer, making sure to remove any ink residue that the printer is dry before beginning a new print job. Warning-Potential Damage: Do not use household cleaners or detergents, as they ..., you can clean the printhead nozzles. 1 Load paper. 2 From the printer control panel, navigate to: > Setup > > Maintenance > 3 Press the up or down arrow button to scroll to the printer before you must replace the ink cartridges before proceeding. 2 Remove all paper from the wall outlet and disconnect all ...
... a long period, then you may need to clean the printhead nozzles to improve the quality of the printer, making sure to remove any ink residue that the printer is dry before beginning a new print job. Warning-Potential Damage: Do not use household cleaners or detergents, as they ..., you can clean the printhead nozzles. 1 Load paper. 2 From the printer control panel, navigate to: > Setup > > Maintenance > 3 Press the up or down arrow button to scroll to the printer before you must replace the ink cartridges before proceeding. 2 Remove all paper from the wall outlet and disconnect all ...
User Manual
Page 121
...any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Turn the printer off the printer. Note: Make sure the printer is busy or does not respond" on page 124 • "Cannot delete documents from the print queue"...; "Print job does not print or is missing pages" on page 122 • "Printer is printing blank pages" on . If Troubleshooting does not solve your problem Visit our Web site at http://support.dell.com to find the following: • Live online customer support • Contact numbers for...
...any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Turn the printer off the printer. Note: Make sure the printer is busy or does not respond" on page 124 • "Cannot delete documents from the print queue"...; "Print job does not print or is missing pages" on page 122 • "Printer is printing blank pages" on . If Troubleshooting does not solve your problem Visit our Web site at http://support.dell.com to find the following: • Live online customer support • Contact numbers for...
User Manual
Page 122
... does not print or is damaged, then use a new one or more of the printhead. 3 Close the printer. The cartridges should click firmly into the wall outlet. 4 Turn on the printer. If the cable is missing pages If the "Before you continue to have connected to Yes, and then press...and hold for any obvious damage. Software did not install If you reinstall the software, do the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the computer. Troubleshooting 122 3 To confirm the setting, press the left or right arrow button to scroll to a defective port...
... does not print or is damaged, then use a new one or more of the printhead. 3 Close the printer. The cartridges should click firmly into the wall outlet. 4 Turn on the printer. If the cable is missing pages If the "Before you continue to have connected to Yes, and then press...and hold for any obvious damage. Software did not install If you reinstall the software, do the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the computer. Troubleshooting 122 3 To confirm the setting, press the left or right arrow button to scroll to a defective port...
User Manual
Page 124
... or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain, unmarked paper. 3 From the printer control panel, navigate to: > Setup > > Maintenance > 4 Press the up or down arrow button to scroll to wake ... down arrow button to scroll to turn on page 15 for your printer software or firmware. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. If this problem persists, then check our Web site for updates...
... or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain, unmarked paper. 3 From the printer control panel, navigate to: > Setup > > Maintenance > 4 Press the up or down arrow button to scroll to wake ... down arrow button to scroll to turn on page 15 for your printer software or firmware. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. If this problem persists, then check our Web site for updates...
User Manual
Page 126
...the correct paper size in the paper support, and then press • Press to cancel the current job. to clear the message. Close the printer to continue printing. Change to [Size] [Type] Paper Try one or more of the following : • Press to continue printing the pages...the following: • Load the correct paper size and paper type in the printer memory, and then collate the remainder of the following : • Check the ink cartridges. 1 Open the printer, and then remove and reinstall the ink cartridges. 2 Load a plain and unmarked A4‑ or letter‑size paper....
...the correct paper size in the paper support, and then press • Press to cancel the current job. to clear the message. Close the printer to continue printing. Change to [Size] [Type] Paper Try one or more of the following : • Press to continue printing the pages...the following: • Load the correct paper size and paper type in the printer memory, and then collate the remainder of the following : • Check the ink cartridges. 1 Open the printer, and then remove and reinstall the ink cartridges. 2 Load a plain and unmarked A4‑ or letter‑size paper....
User Manual
Page 127
... of pages of the installed ink cartridges. Ink Cartridge Error The printer is unable to authenticate one that is not in Sleep mode. Ink Cartridge Unsupported Try one or more of the following: • Replace the unrecognized ink cartridge with one or more of the ... following : • Install the specified missing ink cartridge or cartridges. • Reinsert the specified ink cartridge or cartridges. • Press or to cancel the current job. • Install the specified ink cartridges properly. • Turn the printer off the printer. • See the User's Guide for a list...
... of pages of the installed ink cartridges. Ink Cartridge Error The printer is unable to authenticate one that is not in Sleep mode. Ink Cartridge Unsupported Try one or more of the following: • Replace the unrecognized ink cartridge with one or more of the ... following : • Install the specified missing ink cartridge or cartridges. • Reinsert the specified ink cartridge or cartridges. • Press or to cancel the current job. • Install the specified ink cartridges properly. • Turn the printer off the printer. • See the User's Guide for a list...
User Manual
Page 128
... and then press • Press to reduce the quality of the print job, and then try printing again. Printer Memory Full Try one or more of the following: • Depending on your printer settings, you may need to continue printing. Load [Size] [Type] Paper Try one or more of the ... it into the card slot or USB port. • Touch OK or press to clear the message and continue printing. to replace the specified ink cartridge soon. Load [Size] Paper Try one or more of the network connection. Network [x] Software Error [x] is the number of the following: • Load ...
... and then press • Press to reduce the quality of the print job, and then try printing again. Printer Memory Full Try one or more of the following: • Depending on your printer settings, you may need to continue printing. Load [Size] [Type] Paper Try one or more of the ... it into the card slot or USB port. • Touch OK or press to clear the message and continue printing. to replace the specified ink cartridge soon. Load [Size] Paper Try one or more of the network connection. Network [x] Software Error [x] is the number of the following: • Load ...
User Manual
Page 129
Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to clear the message. Troubleshooting 129 Printhead Cannot Move Try one or more of the following: • Open the printer to remove any obstructions to the printhead, and then close the printer. • Press to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth.
Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to clear the message. Troubleshooting 129 Printhead Cannot Move Try one or more of the following: • Open the printer to remove any obstructions to the printhead, and then close the printer. • Press to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth.
User Manual
Page 130
...installed, then see "Printhead Error" in the User's Guide. 3 Close the printer. • Press to install the ink cartridges into the printhead. Printhead Missing Try one or more information, see "Replacing ink cartridges" in the User's Guide. If the problem persists, then contact customer support.... For more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. 2 Insert the printhead,...
...installed, then see "Printhead Error" in the User's Guide. 3 Close the printer. • Press to install the ink cartridges into the printhead. Printhead Missing Try one or more information, see "Replacing ink cartridges" in the User's Guide. If the problem persists, then contact customer support.... For more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. 2 Insert the printhead,...
User Manual
Page 131
Troubleshooting 131 Printhead Unsupported Try one or more of the following: • Turn the printer off, and then turn it back on. • Install a supported printhead. 1 Open the printer. 2 Press the release tab, and then remove the cartridges. 3 Lift the carrier latch. 4 Remove the unsupported printhead.
Troubleshooting 131 Printhead Unsupported Try one or more of the following: • Turn the printer off, and then turn it back on. • Install a supported printhead. 1 Open the printer. 2 Press the release tab, and then remove the cartridges. 3 Lift the carrier latch. 4 Remove the unsupported printhead.