User Guide
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...Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Troubleshooting . . . . . 7-1 Installation problems 7-6 Library recovery problem determination . . . . 7-7 Procedures for tape cartridges 6-10 Chapter 7. Sense data C-1 Library sense data C-1 Drive sense data C-7 Appendix D. B-1 TapeAlert flags supported by the library . . . . SNMP status MIB variables and traps F-1 Appendix G. E-2 Appendix F. Library... . . 7-8 Isolating a power supply problem . . . . . 7-8 Isolating drive sled problems 7-9 Isolating a library controller card versus accessor enclosure ...
...Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Troubleshooting . . . . . 7-1 Installation problems 7-6 Library recovery problem determination . . . . 7-7 Procedures for tape cartridges 6-10 Chapter 7. Sense data C-1 Library sense data C-1 Drive sense data C-7 Appendix D. B-1 TapeAlert flags supported by the library . . . . SNMP status MIB variables and traps F-1 Appendix G. E-2 Appendix F. Library... . . 7-8 Isolating a power supply problem . . . . . 7-8 Isolating drive sled problems 7-9 Isolating a library controller card versus accessor enclosure ...
User Guide
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...library 4-16 Removing the protective label from the power receptacle 4-17 Log in screen on the Web User Interface 4-22 The 2U library Configure Library: General screen 4-24 Example: The 4U library Configure Library: General screen 4-24 The 4U library Configure Library: Logical Libraries page 4-25 The Configure Library... 1-5. 1-6. 1-7. 2-1. 2-2. 2-3. 2-4. 2-5. 2-6. 3-1. 3-2. 3-3. 3-4. 3-5. 4-1. 4-2. 4-3. 4-4. 4-5. 4-6. 4-7. 4-8. 4-9. 4-10. 4-11. 4-12. 4-13. 4-14. 4-15. 4-16. 4-17. 4-18. Rack Kit B is showing a power supply failure . . . . . 2-7 Configuration of a three -
...library 4-16 Removing the protective label from the power receptacle 4-17 Log in screen on the Web User Interface 4-22 The 2U library Configure Library: General screen 4-24 Example: The 4U library Configure Library: General screen 4-24 The 4U library Configure Library: Logical Libraries page 4-25 The Configure Library... 1-5. 1-6. 1-7. 2-1. 2-2. 2-3. 2-4. 2-5. 2-6. 3-1. 3-2. 3-3. 3-4. 3-5. 4-1. 4-2. 4-3. 4-4. 4-5. 4-6. 4-7. 4-8. 4-9. 4-10. 4-11. 4-12. 4-13. 4-14. 4-15. 4-16. 4-17. 4-18. Rack Kit B is showing a power supply failure . . . . . 2-7 Configuration of a three -
User Guide
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...Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The Service Library: Upgrade Firmware page, showing one Ultrium 3 SAS Half Height V2 drive and one Ultrium 4 SAS half height drive (#2 5-36 The 4U library Monitor Library: Library Status page 5-37 The 4U library Monitor Library: Drive Status page 5-39 The 2U library Monitor Library: Inventory page 5-40 The 4U library Monitor Library...the seams of the library enclosure 10-14 10-14. A power supply removed from the library 10-20 10-20. Removing a library controller card from a 2U library 10-9 10-11....
...Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The Service Library: Upgrade Firmware page, showing one Ultrium 3 SAS Half Height V2 drive and one Ultrium 4 SAS half height drive (#2 5-36 The 4U library Monitor Library: Library Status page 5-37 The 4U library Monitor Library: Drive Status page 5-39 The 2U library Monitor Library: Inventory page 5-40 The 4U library Monitor Library...the seams of the library enclosure 10-14 10-14. A power supply removed from the library 10-20 10-20. Removing a library controller card from a 2U library 10-9 10-11....
User Guide
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... cycles 6-2 Ultrium data cartridge compatibility with Ultrium tape drive 6-3 Bar code label requirements for Ultrium tape drives and libraries 6-4 Cartridges and VOLSERs compatible with the Ultrium Tape Drives 6-5 Location of the write-protect switch 6-7 Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge . 6-10 Troubleshooting table 7-1 Power supply LED meanings. . . . . . 7-8 Main Error Codes 8-2 Sub error...
... cycles 6-2 Ultrium data cartridge compatibility with Ultrium tape drive 6-3 Bar code label requirements for Ultrium tape drives and libraries 6-4 Cartridges and VOLSERs compatible with the Ultrium Tape Drives 6-5 Location of the write-protect switch 6-7 Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge . 6-10 Troubleshooting table 7-1 Power supply LED meanings. . . . . . 7-8 Main Error Codes 8-2 Sub error...
User Guide
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...Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v Clean Drive (Amber LED) - The amber LED might also be cleaned. A message is illuminated any time that indicates a piece of the library. v The 4U library contains four cartridge magazines. - Table 1-1. 2U library and 4U library front panel descriptions Number 1 2 3 4 Item Power... the 2U library in Figure 1-1 on page 1-1 and the 4U library in Figure 1-2. It is illuminated when the drive must be lit because a power supply or a power supply fan is failing, or a drive sled is an unrecoverable library or drive ...
...Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v Clean Drive (Amber LED) - The amber LED might also be cleaned. A message is illuminated any time that indicates a piece of the library. v The 4U library contains four cartridge magazines. - Table 1-1. 2U library and 4U library front panel descriptions Number 1 2 3 4 Item Power... the 2U library in Figure 1-1 on page 1-1 and the 4U library in Figure 1-2. It is illuminated when the drive must be lit because a power supply or a power supply fan is failing, or a drive sled is an unrecoverable library or drive ...
User Guide
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.... See "Removing and storing the shipping lock" on the pull-out label links the library to your Number warranty. 11 Fan vents These vents allow the accessor to escape from the power supply and tape drive sled. normal operation This port is designed for future use by reading cartridge bar code labels. Off: No...
.... See "Removing and storing the shipping lock" on the pull-out label links the library to your Number warranty. 11 Fan vents These vents allow the accessor to escape from the power supply and tape drive sled. normal operation This port is designed for future use by reading cartridge bar code labels. Off: No...
User Guide
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... , such as need for EKM. It would include enclosure, power supply, controller, magazine status, drive count, cartridge slot count, and I /O accessed, hard fault information, drive cleaning requests, excessive retries, and library that is designated for operator intervention) over a TCP/IP LAN...are collected, monitored, and used to "Configure Library: Encryption" on your issue, contact Dell technical support. 3. Install the Dell Encryption Key Manager (EKM) application on the server that Chapter 1. SNMP messaging Occasionally, the library might encounter a situation that you want to...
... , such as need for EKM. It would include enclosure, power supply, controller, magazine status, drive count, cartridge slot count, and I /O accessed, hard fault information, drive cleaning requests, excessive retries, and library that is designated for operator intervention) over a TCP/IP LAN...are collected, monitored, and used to "Configure Library: Encryption" on your issue, contact Dell technical support. 3. Install the Dell Encryption Key Manager (EKM) application on the server that Chapter 1. SNMP messaging Occasionally, the library might encounter a situation that you want to...
User Guide
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... "Replacing a power supply" on page 10-3). - Replace the failed power supply (see "Removing/installing/adding a tape drive sled" on page 10-9). Replace the power supply. User interfaces 2-3 The LED is turned off . Do one of the following procedures: - Modify or resubmit Logical Library setting (Operator Control Panel: Configure > Logical Libraries or Web User Interface: Configure Library > Logical Libraries). Redundant power supply failed - If...
... "Replacing a power supply" on page 10-3). - Replace the failed power supply (see "Removing/installing/adding a tape drive sled" on page 10-9). Replace the power supply. User interfaces 2-3 The LED is turned off . Do one of the following procedures: - Modify or resubmit Logical Library setting (Operator Control Panel: Configure > Logical Libraries or Web User Interface: Configure Library > Logical Libraries). Redundant power supply failed - If...
User Guide
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...b. v The library controller finishes all ongoing library and drive activities. v The library controller switches OFF the power supply's secondary side. Web User Interface Many of the library (soft landing)....power down completely: v The display indicates with the Web User Interface. Using the UP and DOWN buttons, select one of the various predefined values for network addresses, password entries, and other configuration entries. 1. Use the UP and DOWN buttons to select the menu item. 2. To configure the Web 2-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library...
...b. v The library controller finishes all ongoing library and drive activities. v The library controller switches OFF the power supply's secondary side. Web User Interface Many of the library (soft landing)....power down completely: v The display indicates with the Web User Interface. Using the UP and DOWN buttons, select one of the various predefined values for network addresses, password entries, and other configuration entries. 1. Use the UP and DOWN buttons to select the menu item. 2. To configure the Web 2-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library...
User Guide
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...giving the status of completing operations. Status shows a green check mark and the words Media 2-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide a77ug089 v The yellow exclamation point indicates that user intervention is necessary, but that ... indicates that the library is fully operational and that the library is caused by a media, library, redundant power supply, power supply fan, or a drive sled problem. Figure 2-2. a77ug070 a77ug080 other IPv6 address). Figure 2-3. 2U library System status screen Figure 2-4. 4U library System status screen Status...
...giving the status of completing operations. Status shows a green check mark and the words Media 2-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide a77ug089 v The yellow exclamation point indicates that user intervention is necessary, but that ... indicates that the library is fully operational and that the library is caused by a media, library, redundant power supply, power supply fan, or a drive sled problem. Figure 2-2. a77ug070 a77ug080 other IPv6 address). Figure 2-3. 2U library System status screen Figure 2-4. 4U library System status screen Status...
User Guide
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... power supplies. Figure 2-6. 4U library System status screen that is showing a power supply failure Note: If your library has -05 level redundant power supplies, the "Green" LED is being used with a 4U library, and the library was in "Standby" mode to turn its "Green" LED lights. You can test this power supply by pulling the power connector from the other "Active" power supply. If your library...
... power supplies. Figure 2-6. 4U library System status screen that is showing a power supply failure Note: If your library has -05 level redundant power supplies, the "Green" LED is being used with a 4U library, and the library was in "Standby" mode to turn its "Green" LED lights. You can test this power supply by pulling the power connector from the other "Active" power supply. If your library...
User Guide
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... or Ultra320 use or labeled as required. Use of the library. Connecting a power cord Attention: This product can be LVD SCSI. Chapter 4. v For a SAS library, connect the Host Interface Cable to the host HBA, with potential personal injury or property damage; For every power supply in exposed internal contacts, which potentially subjects the user to...
... or Ultra320 use or labeled as required. Use of the library. Connecting a power cord Attention: This product can be LVD SCSI. Chapter 4. v For a SAS library, connect the Host Interface Cable to the host HBA, with potential personal injury or property damage; For every power supply in exposed internal contacts, which potentially subjects the user to...
User Guide
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... defaults for configuring your library configuration." The power button removes power from each outlet. Turn ON the library with the Operator Control Panel or the Web User Interface. The recommended method for your library Item Logical Libraries Active Slots I/O Slots DHCP Internet Protocol Default Setting 1 Maximum Enabled Enabled IPv4 Only 4-18 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Configuring...
... defaults for configuring your library configuration." The power button removes power from each outlet. Turn ON the library with the Operator Control Panel or the Web User Interface. The recommended method for your library Item Logical Libraries Active Slots I/O Slots DHCP Internet Protocol Default Setting 1 Maximum Enabled Enabled IPv4 Only 4-18 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Configuring...
User Guide
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...video equipment, X-ray equipment, or fields that box inside a box, then place that exist near high-current cables or power supplies). v Always ship or store a cartridge in a commercial shipping envelope. Place the cartridge in the drive. The time varies...the original or better packaging. Double-boxing tape cartridges for tape cartridges" on the environmental extremes to prevent condensation in polyethylene plastic wrap or bags to determine potential rough handling. 6-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Such exposure causes the loss ...
...video equipment, X-ray equipment, or fields that box inside a box, then place that exist near high-current cables or power supplies). v Always ship or store a cartridge in a commercial shipping envelope. Place the cartridge in the drive. The time varies...the original or better packaging. Double-boxing tape cartridges for tape cartridges" on the environmental extremes to prevent condensation in polyethylene plastic wrap or bags to determine potential rough handling. 6-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Such exposure causes the loss ...
User Guide
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... problems" on the "Procedures for all library components are functioning properly before normal library operations are experiencing and complete the listed action. Table 7-1. To download the latest library firmware, visit http://www.support.dell.com. Control Card (electronics, processor, ..., create a prioritized list of the following CRUs (Customer Replaceable Units): - POWER 1. Upgrade or reinstall the latest library firmware. Power Supply - See "Service: Library Verify" on page 7-8. 1. If you are resumed. Cartridge Magazines v Service Spare: - Complete "Isolating...
... problems" on the "Procedures for all library components are functioning properly before normal library operations are experiencing and complete the listed action. Table 7-1. To download the latest library firmware, visit http://www.support.dell.com. Control Card (electronics, processor, ..., create a prioritized list of the following CRUs (Customer Replaceable Units): - POWER 1. Upgrade or reinstall the latest library firmware. Power Supply - See "Service: Library Verify" on page 7-8. 1. If you are resumed. Cartridge Magazines v Service Spare: - Complete "Isolating...
User Guide
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...power supply fans. Refer to "Proper acclimation and environmental conditions" on page 4-1. A cleaning cartridge is not expired. v If the test passes, the Error LED turns OFF. FIRMWARE Chapter 7. Continue cleaning the tape drive as drives swapped with different form factors (i.e. Refer to turn the error LED OFF. v Ensure that the library..."Cleaning cartridge" on page 8-1, run Library verify (Operator Control Panel: Service > Library Verify). Power Supply or Fan Issues: Clean Drive LED Error LED Check the power supply (or redundant power supply) for the error code in a ...
...power supply fans. Refer to "Proper acclimation and environmental conditions" on page 4-1. A cleaning cartridge is not expired. v If the test passes, the Error LED turns OFF. FIRMWARE Chapter 7. Continue cleaning the tape drive as drives swapped with different form factors (i.e. Refer to turn the error LED OFF. v Ensure that the library..."Cleaning cartridge" on page 8-1, run Library verify (Operator Control Panel: Service > Library Verify). Power Supply or Fan Issues: Clean Drive LED Error LED Check the power supply (or redundant power supply) for the error code in a ...
User Guide
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...Tape library performance: The library is again reported as "unknown" Probable cause: cartridge with the library. Many backup applications do not read from drive and complete an inventory (OCP: Control > Re-Inventory; If cartridge is changed. 3. Reboot the host server. Power Supply See "System status" on page 2-6 and"Isolating a power supply problem" on page 7-9. Library... Controller Card See "Isolating a library controller card versus accessor ...
...Tape library performance: The library is again reported as "unknown" Probable cause: cartridge with the library. Many backup applications do not read from drive and complete an inventory (OCP: Control > Re-Inventory; If cartridge is changed. 3. Reboot the host server. Power Supply See "System status" on page 2-6 and"Isolating a power supply problem" on page 7-9. Library... Controller Card See "Isolating a library controller card versus accessor ...
User Guide
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... all power supplies have LEDs. The 4U library has power supplies with LEDs 5 6 a77ug198 4 5 Figure 7-2. A 250w power supply with LEDs. 6 1 2 3 a77ug136 4 Figure 7-1. Power supply LED meanings 1 If the blue LED is lit, AC voltage is available. 2 If the amber LED is lit, there is a possible fan problem or other power supply issue. A 80w power supply without LEDs Table 7-2. The power supply needs replacement. 7-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library...
... all power supplies have LEDs. The 4U library has power supplies with LEDs 5 6 a77ug198 4 5 Figure 7-2. A 250w power supply with LEDs. 6 1 2 3 a77ug136 4 Figure 7-1. Power supply LED meanings 1 If the blue LED is lit, AC voltage is available. 2 If the amber LED is lit, there is a possible fan problem or other power supply issue. A 80w power supply without LEDs Table 7-2. The power supply needs replacement. 7-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library...
User Guide
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... off. If the power supply seems to be delivering power to test. If the power supply seems to be delivering power to "Replacing a power supply" on page 10-9). 6. The power supply that the electrical outlet works properly, but the power supply is flowing from the power supply cooling fan grill on the rear of the library ( 4 ). If both power supplies. Table 7-2. If your power supply has no LEDs, and...
... off. If the power supply seems to be delivering power to test. If the power supply seems to be delivering power to "Replacing a power supply" on page 10-9). 6. The power supply that the electrical outlet works properly, but the power supply is flowing from the power supply cooling fan grill on the rear of the library ( 4 ). If both power supplies. Table 7-2. If your power supply has no LEDs, and...
User Guide
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...9-4. 2. v LED flashing (one of the library, select Clean Drive from the drive sled cooling fan grill on page 6-4). 7. LCC failed 7-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide BEFORE POWERING OFF THE LIBRARY, write the drive memory dump to the library. 5. Ensure that the drive firmware is at...methods: v Web User Interface: See "Service Library: Save Drive Dump" on the drive for analysis by Dell technical support to copy the drive memory dump to ensure that is not necessary to power source, or Power Supply defect. If the drive is experiencing permanent ...
...9-4. 2. v LED flashing (one of the library, select Clean Drive from the drive sled cooling fan grill on page 6-4). 7. LCC failed 7-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide BEFORE POWERING OFF THE LIBRARY, write the drive memory dump to the library. 5. Ensure that the drive firmware is at...methods: v Web User Interface: See "Service Library: Save Drive Dump" on the drive for analysis by Dell technical support to copy the drive memory dump to ensure that is not necessary to power source, or Power Supply defect. If the drive is experiencing permanent ...