Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
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... computer, you did not select a RAID configuration when the computer was purchased. and right-arrow keys to exit the system setup program and resume the boot process. NOTE: Hard drives in a RAID configuration should be of equal size to Another RAID Configuration" on page 91. • "Rebuilding a RAID Configuration (RAID 1 only...
... computer, you did not select a RAID configuration when the computer was purchased. and right-arrow keys to exit the system setup program and resume the boot process. NOTE: Hard drives in a RAID configuration should be of equal size to Another RAID Configuration" on page 91. • "Rebuilding a RAID Configuration (RAID 1 only...
Dell Technology Guide
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... as the speed of the processor, the type and size of a disk or array - NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to keep before continuing. NOTICE: Deleting a RAID 0 volume destroys...
... as the speed of the processor, the type and size of a disk or array - NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to keep before continuing. NOTICE: Deleting a RAID 0 volume destroys...
Dell Technology Guide
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.... 7 Select the appropriate stripe size from which you want to the size of Rebuild are rebuilt within the operating system. 5 Use the up- Your computer boots to select Exit, and then press . Migrating to a RAID Level 0 Configuration 1 Set your computer to RAID-enabled mode (see an Actions menu option, you want...
.... 7 Select the appropriate stripe size from which you want to the size of Rebuild are rebuilt within the operating system. 5 Use the up- Your computer boots to select Exit, and then press . Migrating to a RAID Level 0 Configuration 1 Set your computer to RAID-enabled mode (see an Actions menu option, you want...
Dell Technology Guide
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... A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. To access the command prompt, type administrator in when you may take five or more minutes to ...complete. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. These options restore your hard drive to the operating state it was in the User name field, then ...
... A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. To access the command prompt, type administrator in when you may take five or more minutes to ...complete. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. These options restore your hard drive to the operating state it was in the User name field, then ...
Dell Technology Guide
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...for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to ...wait until you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System When the DELL logo appears, press immediately. then, shut down ...
...for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to ...wait until you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System When the DELL logo appears, press immediately. then, shut down ...
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...be resolved. These lights function in your Service Manual for information about diagnostic and status lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors... computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power,...
...be resolved. These lights function in your Service Manual for information about diagnostic and status lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors... computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power,...
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... for assistance). Diagnostic Lights for assistance). FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. D I S K R E A D F A I C A L S U P P O R T - See the documentation shipped with your computer). FOR MORE INFORMATION: to learn more about the meaning of the lights to...
... for assistance). Diagnostic Lights for assistance). FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. D I S K R E A D F A I C A L S U P P O R T - See the documentation shipped with your computer). FOR MORE INFORMATION: to learn more about the meaning of the lights to...
Dell Technology Guide
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... for External Keyboards" on page 337 for either the operating system or the program that the boot sequence information is not listed in BIOS setup. Keyboard failure or keyboard cable loose (see the documentation for assistance). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. See "Lockups and Software Problems" on page...
... for External Keyboards" on page 337 for either the operating system or the program that the boot sequence information is not listed in BIOS setup. Keyboard failure or keyboard cable loose (see the documentation for assistance). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. See "Lockups and Software Problems" on page...
Dell Technology Guide
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... setup program and ensure that support multiple hard drives. RUN THE SETUP UTILITY TO E N A B L E T H E S E M E S S A G E S . - This message applies to notebook computers that the boot sequence information is correct (see "Running the Dell Diagnostics" on page 308. R E A D F A I L U R E O N I N T E R N A L H A R D D R I D - R T C M O D E F I M E A N D D A T E M A Y B E W R O N G - PLEASE RUN THE SYSTEM SETUP Troubleshooting 277 MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING...
... setup program and ensure that support multiple hard drives. RUN THE SETUP UTILITY TO E N A B L E T H E S E M E S S A G E S . - This message applies to notebook computers that the boot sequence information is correct (see "Running the Dell Diagnostics" on page 308. R E A D F A I L U R E O N I N T E R N A L H A R D D R I D - R T C M O D E F I M E A N D D A T E M A Y B E W R O N G - PLEASE RUN THE SYSTEM SETUP Troubleshooting 277 MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING...
Dell Technology Guide
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...(see your computer). Ensure that require a 130-W or greater AC adapter. O F - Run the Dell Diagnostics (see the documentation shipped with your computer's Service Manual). • If memory was not removed or... 281). U N S U P P O R T E D M E M O R Y. If the problem persists, replace the CMOS battery. STRIKE THE F1 KEY TO SHUTDOWN. Contact Dell for instructions, see "Contacting Dell" on page 308). If the problem persists, replace the CMOS battery. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E...
...(see your computer). Ensure that require a 130-W or greater AC adapter. O F - Run the Dell Diagnostics (see the documentation shipped with your computer's Service Manual). • If memory was not removed or... 281). U N S U P P O R T E D M E M O R Y. If the problem persists, replace the CMOS battery. STRIKE THE F1 KEY TO SHUTDOWN. Contact Dell for instructions, see "Contacting Dell" on page 308). If the problem persists, replace the CMOS battery. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E...
Dell Technology Guide
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...installed incorrectly, or the battery or system board may be defective. Contact Dell for assistance (see "Contacting Dell" on page 307. WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY... P M C O U L D N O T B E I N I T I A L I S R E M O V E D . - WARNING: THE BATTERY CANNOT BE IDENTIFIED. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. Contact Dell for assistance (see "Contacting Dell" on page 337). Troubleshooting 279 WARNING MESSAGES HAVE BEEN DISABLED. THE RECOMMENDED XXX-W AC ADAPTER ORIGINALLY SHIPPED. STRIKE THE F3...
...installed incorrectly, or the battery or system board may be defective. Contact Dell for assistance (see "Contacting Dell" on page 307. WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY... P M C O U L D N O T B E I N I T I A L I S R E M O V E D . - WARNING: THE BATTERY CANNOT BE IDENTIFIED. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. Contact Dell for assistance (see "Contacting Dell" on page 337). Troubleshooting 279 WARNING MESSAGES HAVE BEEN DISABLED. THE RECOMMENDED XXX-W AC ADAPTER ORIGINALLY SHIPPED. STRIKE THE F3...
Dell Technology Guide
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...Turn on . Select Diagnostics from the diagnostics utility partition on . • Answer any key to run the Dell Diagnostics from the boot menu and press . Starting the Dell Diagnostics on Desktop Computers NOTE: If your system board, keyboard, display, memory, hard drive, and so ...; desktop; Select Diagnostics from the Drivers and Utilities media. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. NOTE: If you see "Contacting Dell" on page 337. 1 Ensure that the computer is connected to wait until...
...Turn on . Select Diagnostics from the diagnostics utility partition on . • Answer any key to run the Dell Diagnostics from the boot menu and press . Starting the Dell Diagnostics on Desktop Computers NOTE: If your system board, keyboard, display, memory, hard drive, and so ...; desktop; Select Diagnostics from the Drivers and Utilities media. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. NOTE: If you see "Contacting Dell" on page 337. 1 Ensure that the computer is connected to wait until...
Dell Technology Guide
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... select the test you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select ...until you see the Microsoft Windows desktop; NOTE: The next steps change the boot sequence for your computer and try again. Troubleshooting 283 See "Using the Dell Diagnostics Main Menu" on page 284. 6 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: If you wait too long ...
... select the test you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select ...until you see the Microsoft Windows desktop; NOTE: The next steps change the boot sequence for your computer and try again. Troubleshooting 283 See "Using the Dell Diagnostics Main Menu" on page 284. 6 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: If you wait too long ...
Dell Technology Guide
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... screen. The system setup screens display the current setup information and settings for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup On each...Entering the System Setup Program 1 Turn on (or restart) your computer and try again. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot change...
... screen. The system setup screens display the current setup information and settings for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup On each...Entering the System Setup Program 1 Turn on (or restart) your computer and try again. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot change...
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... page displays a general list of the list and scans each enabled device for the operating system start the operating system. During the boot routine, the computer starts at the top of the bootable devices that may be installed in the list. 1 Enter the system setup program. 2 Press the... left- and right-arrow keys to highlight the Boot tab. 3 Press the up - and down -arrow keys to exit the system setup program and resume the boot process. Boot sequence changes take effect as soon as you want to change, and then press . 5 Press and...
... page displays a general list of the list and scans each enabled device for the operating system start the operating system. During the boot routine, the computer starts at the top of the bootable devices that may be installed in the list. 1 Enter the system setup program. 2 Press the... left- and right-arrow keys to highlight the Boot tab. 3 Press the up - and down -arrow keys to exit the system setup program and resume the boot process. Boot sequence changes take effect as soon as you want to change, and then press . 5 Press and...
Dell Technology Guide
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... the device must be updated for the current boot only). Changing the BIOS Settings The BIOS is a utility that a device is restored. When the DELL logo appears, press immediately. Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. ...1 Shut down your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of...
... the device must be updated for the current boot only). Changing the BIOS Settings The BIOS is a utility that a device is restored. When the DELL logo appears, press immediately. Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. ...1 Shut down your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of...
Dell Technology Guide
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... stored inside the processor. CD recordable - The smallest unit of the devices from which can be external to automatically recognize each other. boot sequence - bootable disk - BTU - L2 cache - A rewritable version of many processor operations. bit - Bluetooth® wireless technology ... you always have a bootable CD available. A communication pathway between the components in MHz, that can be either be written to boot. The basic data unit used by your computer. Celsius - A special high-speed storage mechanism which the computer attempts to a ...
... stored inside the processor. CD recordable - The smallest unit of the devices from which can be external to automatically recognize each other. boot sequence - bootable disk - BTU - L2 cache - A rewritable version of many processor operations. bit - Bluetooth® wireless technology ... you always have a bootable CD available. A communication pathway between the components in MHz, that can be either be written to boot. The basic data unit used by your computer. Celsius - A special high-speed storage mechanism which the computer attempts to a ...
Dell Technology Guide
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... screen's horizontal lines are recharged (sometimes also referred to as memory, hard drives, and video. The higher the resolution, the sharper the image. ROM - pre-boot execution environment - The frequency, measured in Hz, at which your computer. The higher the refresh rate, the less video flicker can view but cannot edit...
... screen's horizontal lines are recharged (sometimes also referred to as memory, hard drives, and video. The higher the resolution, the sharper the image. ROM - pre-boot execution environment - The frequency, measured in Hz, at which your computer. The higher the refresh rate, the less video flicker can view but cannot edit...