Quick Reference Guide
Page 7
... is necessary for correct operation of software and hardware updates for processors, optical drives, USB devices, and so on my computer configuration, product specifications, and white papers • Downloads - for your 1 Go to view the appropriate support site. • Community... and software updates • Desktop System Software (DSS) - Troubleshooting hints and Dell Support Website - Quick Reference Guide 7 DSS provides critical updates your operating system and search for components, such as memory, the hard drive, and the operating system • Customer Care - Service...
... is necessary for correct operation of software and hardware updates for processors, optical drives, USB devices, and so on my computer configuration, product specifications, and white papers • Downloads - for your 1 Go to view the appropriate support site. • Community... and software updates • Desktop System Software (DSS) - Troubleshooting hints and Dell Support Website - Quick Reference Guide 7 DSS provides critical updates your operating system and search for components, such as memory, the hard drive, and the operating system • Customer Care - Service...
Quick Reference Guide
Page 31
.... Quick Reference Guide 31 System board failure Contact Dell (see "Contacting Dell" in your User's Guide). Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special requirements for memory module/connector placement exist (see "Memory" in your User's Guide). • Ensure that the memory you have identified a faulty module or reinstalled all...
.... Quick Reference Guide 31 System board failure Contact Dell (see "Contacting Dell" in your User's Guide). Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special requirements for memory module/connector placement exist (see "Memory" in your User's Guide). • Ensure that the memory you have identified a faulty module or reinstalled all...
Quick Reference Guide
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... User's Guide for assistance). A cable may not match the hardware configuration. or motherboard failure. • If the problem persists, contact Dell (see "Contacting Dell" in your User's Guide). System Messages NOTE: If the message you are using is supported by your computer (see "Memory" in your User's Guide). • If the problem persists, contact...
... User's Guide for assistance). A cable may not match the hardware configuration. or motherboard failure. • If the problem persists, contact Dell (see "Contacting Dell" in your User's Guide). System Messages NOTE: If the message you are using is supported by your computer (see "Memory" in your User's Guide). • If the problem persists, contact...
Quick Reference Guide
Page 38
...test screen. You can customize the tests you to run a test from system setup, memory, and various internal tests, and it displays the information in the device list in your hardware configuration for running the test. The device list may indicate requirements for the selected device. ... If you are having. 2 If a problem is located at the top of the test and any error conditions encountered. The Dell Diagnostics obtains configuration information for all devices attached to select a test based on the screen. Option Custom Test Symptom Tree Function Tests a specific device.
...test screen. You can customize the tests you to run a test from system setup, memory, and various internal tests, and it displays the information in the device list in your hardware configuration for running the test. The device list may indicate requirements for the selected device. ... If you are having. 2 If a problem is located at the top of the test and any error conditions encountered. The Dell Diagnostics obtains configuration information for all devices attached to select a test based on the screen. Option Custom Test Symptom Tree Function Tests a specific device.
User's Guide
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... 4-GB or Greater Configurations (32-bit Operating Systems Only) . . 188 Removing Memory 189 Installing Memory 190 Cards 193 Expansion Card Support 193 Installing an Expansion Card 194 Removing an Expansion Card 201 Drives 205 Tower Computer Drives 205 Desktop Computer ...
... 4-GB or Greater Configurations (32-bit Operating Systems Only) . . 188 Removing Memory 189 Installing Memory 190 Cards 193 Expansion Card Support 193 Installing an Expansion Card 194 Removing an Expansion Card 201 Drives 205 Tower Computer Drives 205 Desktop Computer ...
User's Guide
Page 15
... so on. DSS provides critical updates for your may vary depending on my computer configuration, product specifications, and white papers • Downloads - configuration. Proactive e-mail notification of your Dell computer. If To download Desktop System Software: you should also reinstall the DSS utility... updates for your computer, you reinstall the operating system for components, such as memory, the hard drive, and the operating system • Customer Care - Online discussion with technical support • Dell Technical Update Service - What Are You Looking For?
... so on. DSS provides critical updates for your may vary depending on my computer configuration, product specifications, and white papers • Downloads - configuration. Proactive e-mail notification of your Dell computer. If To download Desktop System Software: you should also reinstall the DSS utility... updates for your computer, you reinstall the operating system for components, such as memory, the hard drive, and the operating system • Customer Care - Online discussion with technical support • Dell Technical Update Service - What Are You Looking For?
User's Guide
Page 89
... reference. NOTE: The F2 prompt indicates that you write down your computer. 2 When the blue DELL™ logo is recommended that the keyboard has initialized. System Setup Options NOTE: Depending on (or.... System Setup 89 This prompt can make your computer • To set the type of memory or set or change the settings for this program. If you press before you are an...174; desktop. 6 System Setup Overview Use System Setup as follows: • To change the system configuration information after you add, change, or remove any hardware in this section may not appear exactly as...
... reference. NOTE: The F2 prompt indicates that you write down your computer. 2 When the blue DELL™ logo is recommended that the keyboard has initialized. System Setup Options NOTE: Depending on (or.... System Setup 89 This prompt can make your computer • To set the type of memory or set or change the settings for this program. If you press before you are an...174; desktop. 6 System Setup Overview Use System Setup as follows: • To change the system configuration information after you add, change, or remove any hardware in this section may not appear exactly as...
User's Guide
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...OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that your computer. See the software documentation for minimum memory requirements. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, ...of the procedures in this section, follow the safety instructions in the Product Information Guide. If you are unable to see "Installing Memory" on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the...
...OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that your computer. See the software documentation for minimum memory requirements. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, ...of the procedures in this section, follow the safety instructions in the Product Information Guide. If you are unable to see "Installing Memory" on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the...
User's Guide
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... page 295). • Ensure that no special memory module/memory connector placement requirements exist (see "Memory" on page 187). • Verify that the memory modules that the remaining modules are detected, but a memory configuration or compatibility error exists. Contact Dell for a replacement (see "Contacting Dell" on page 295). Troubleshooting Tools 127 Memory modules are not defective. 8 When the defective...
... page 295). • Ensure that no special memory module/memory connector placement requirements exist (see "Memory" on page 187). • Verify that the memory modules that the remaining modules are detected, but a memory configuration or compatibility error exists. Contact Dell for a replacement (see "Contacting Dell" on page 295). Troubleshooting Tools 127 Memory modules are not defective. 8 When the defective...
User's Guide
Page 130
Code 3-3-2 3-3-4 3-4-1 3-4-2 3-4-3 4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-2 4-4-3 4-4-4 Cause Invalid NVRAM configuration Video Memory Test failure Screen initialization failure Screen retrace failure Search for the operating system or the program that was running when the message ...not listed, see the documentati on for video ROM failure No timer tick Shutdown failure Gate A20 failure Unexpected interrupt in protected mode Memory failure above address 0FFFFh Timer-chip counter 2 failure Time-of-day clock stopped Serial or parallel port test failure Failure to decompress code...
Code 3-3-2 3-3-4 3-4-1 3-4-2 3-4-3 4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-2 4-4-3 4-4-4 Cause Invalid NVRAM configuration Video Memory Test failure Screen initialization failure Screen retrace failure Search for the operating system or the program that was running when the message ...not listed, see the documentati on for video ROM failure No timer tick Shutdown failure Gate A20 failure Unexpected interrupt in protected mode Memory failure above address 0FFFFh Timer-chip counter 2 failure Time-of-day clock stopped Serial or parallel port test failure Failure to decompress code...
User's Guide
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...See "Drive Problems" on page 107. DATA ERROR - See "Drive Problems" on page 107. See (see "Dell Diagnostics" on page 107. 132 Troubleshooting Tools HARD-DISK CONFIGURATION ERROR - See "Drive Problems" on page 136). See "Drive Problems" on page 107. DISKETTE READ FAILURE -... BAD ERROR-CORRECTION CODE (ECC) ON DISK READ - DECREASING AVAILABLE MEMORY - See "Drive Problems" on page 107. DISKETTE...
...See "Drive Problems" on page 107. DATA ERROR - See "Drive Problems" on page 107. See (see "Dell Diagnostics" on page 107. 132 Troubleshooting Tools HARD-DISK CONFIGURATION ERROR - See "Drive Problems" on page 136). See "Drive Problems" on page 107. DISKETTE READ FAILURE -... BAD ERROR-CORRECTION CODE (ECC) ON DISK READ - DECREASING AVAILABLE MEMORY - See "Drive Problems" on page 107. DISKETTE...
User's Guide
Page 133
... the computer. 2 Try to run the program again. 3 If the error message appears again, see "System Setup" on page 89) and correct the computer configuration information. MEMORY ODD/EVEN LOGIC FAILURE AT address, READ value EXPECTING value - NO BOOT DEVICE AVAILABLE - • If the floppy drive is your boot device, ensure that...
... the computer. 2 Try to run the program again. 3 If the error message appears again, see "System Setup" on page 89) and correct the computer configuration information. MEMORY ODD/EVEN LOGIC FAILURE AT address, READ value EXPECTING value - NO BOOT DEVICE AVAILABLE - • If the floppy drive is your boot device, ensure that...
User's Guide
Page 134
...SECTOR ON HARD-DISK DRIVE - Enter system setup and ensure that the computer configuration information for reinstallation information. NOT A BOOT DISKETTE - Replace the floppy disk with one that you want to use first. NOT ENOUGH MEMORY OR RESOURCES. In some cases, you might have to restart your computer to... 136). CLOSE SOME PROGRAMS AND TRY AGAIN - If so, run the program that the information in system setup is correct (see "Dell Diagnostics" on page 295). Turn your computer. Close all windows and open the program that has a bootable operating system or remove the...
...SECTOR ON HARD-DISK DRIVE - Enter system setup and ensure that the computer configuration information for reinstallation information. NOT A BOOT DISKETTE - Replace the floppy disk with one that you want to use first. NOT ENOUGH MEMORY OR RESOURCES. In some cases, you might have to restart your computer to... 136). CLOSE SOME PROGRAMS AND TRY AGAIN - If so, run the program that the information in system setup is correct (see "Dell Diagnostics" on page 295). Turn your computer. Close all windows and open the program that has a bootable operating system or remove the...
User's Guide
Page 139
... your computer or all devices from the Drivers and Utilities disc, remove the disc. 5 Close the test screen to return to your hardware configuration for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen.
... your computer or all devices from the Drivers and Utilities disc, remove the disc. 5 Close the test screen to return to your hardware configuration for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen.
User's Guide
Page 188
... a slight reduction in order of their labels on the system board; Install memory modules in performance. DIMM slot 5-8 have white latches for easy identification. Pairs of memory should be installed in size, rank, and organization. Addressing Memory With 4-GB or Greater Configurations (32-bit Operating Systems Only) This computer supports a maximum of 32 GB...
... a slight reduction in order of their labels on the system board; Install memory modules in performance. DIMM slot 5-8 have white latches for easy identification. Pairs of memory should be installed in size, rank, and organization. Addressing Memory With 4-GB or Greater Configurations (32-bit Operating Systems Only) This computer supports a maximum of 32 GB...
User's Guide
Page 299
.... battery operating time - A program (or utility) that a portable computer battery powers the computer. A power management specification that allows system memory to the computer. AGP delivers a smooth, true-color video image because of time (minutes or hours) that serves as Native Command Queuing ...299 A program designed to a management console. Unless you plug the AC adapter power cable in to an electrical outlet. advanced configuration and power interface - The length of electricity that helps to be depleted and recharged. The form of time (years) during ...
.... battery operating time - A program (or utility) that a portable computer battery powers the computer. A power management specification that allows system memory to the computer. AGP delivers a smooth, true-color video image because of time (minutes or hours) that serves as Native Command Queuing ...299 A program designed to a management console. Unless you plug the AC adapter power cable in to an electrical outlet. advanced configuration and power interface - The length of electricity that helps to be depleted and recharged. The form of time (years) during ...
User's Guide
Page 308
... computer. PCI is used to connect a parallel printer to one billionth of the Windows taskbar that contains icons for maintaining computer configuration information such as logical drives. PCI Express - N network adapter - ns - A physical storage area on a hard drive ...provides network capabilities. Example of PC Cards. nanosecond - nonvolatile random access memory - An I /O card adhering to as a NIC (network interface controller). Modems and network adapters are capable of memory that boosts the data transfer rate between the processor and devices such as ...
... computer. PCI is used to connect a parallel printer to one billionth of the Windows taskbar that contains icons for maintaining computer configuration information such as logical drives. PCI Express - N network adapter - ns - A physical storage area on a hard drive ...provides network capabilities. Example of PC Cards. nanosecond - nonvolatile random access memory - An I /O card adhering to as a NIC (network interface controller). Modems and network adapters are capable of memory that boosts the data transfer rate between the processor and devices such as ...
User's Guide
Page 309
... and data. POST - A type of the computer to create an image. random-access memory - Any information stored in rows and columns to automatically configure devices. A file can view but cannot edit or delete. If no problems are arranged ... environment - Glossary 309 PCMCIA - Personal Computer Memory Card International Association - programmed input/output - pixel - A video resolution, such as 800 x 600, is referred to be configured and started remotely. Plug and Play provides automatic installation, configuration, and compatibility with a software package or hardware...
... and data. POST - A type of the computer to create an image. random-access memory - Any information stored in rows and columns to automatically configure devices. A file can view but cannot edit or delete. If no problems are arranged ... environment - Glossary 309 PCMCIA - Personal Computer Memory Card International Association - programmed input/output - pixel - A video resolution, such as 800 x 600, is referred to be configured and started remotely. Plug and Play provides automatic installation, configuration, and compatibility with a software package or hardware...
User's Guide
Page 311
...drives. Glossary 311 The setup.exe or install.exe program comes with a processor and a memory chip. Shortcut icons do not protect against lightning strikes or against brownouts, which could degrade the...that is on your computer when you access Dell Support at support.dell.com or when you can open its drivers, and the amount of video memory installed in phones or portable computers. surge...the network cable from system setup. An icon that is not affected. Also, you call Dell for video cards and controllers. Prevent voltage spikes, such as a dampening device when a ...
...drives. Glossary 311 The setup.exe or install.exe program comes with a processor and a memory chip. Shortcut icons do not protect against lightning strikes or against brownouts, which could degrade the...that is on your computer when you access Dell Support at support.dell.com or when you can open its drivers, and the amount of video memory installed in phones or portable computers. surge...the network cable from system setup. An icon that is not affected. Also, you call Dell for video cards and controllers. Prevent voltage spikes, such as a dampening device when a ...
User's Guide
Page 312
... software enhances network and computer security by enabling features such as date and time or system password. Enables Windows programs to configure user-selectable options in your computer. for a few minutes to enable you understand what effect the settings have on ).... standard for video cards and controllers that supports resolutions up to shut 312 Glossary system setup - Unless you to 1280 x 1024. System memory dynamically allocated to an unacceptable voltage level. UPS - T TAPI - travel module - text editor - user account control- The main circuit...
... software enhances network and computer security by enabling features such as date and time or system password. Enables Windows programs to configure user-selectable options in your computer. for a few minutes to enable you understand what effect the settings have on ).... standard for video cards and controllers that supports resolutions up to shut 312 Glossary system setup - Unless you to 1280 x 1024. System memory dynamically allocated to an unacceptable voltage level. UPS - T TAPI - travel module - text editor - user account control- The main circuit...