Quick Reference Guide
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...available in certain countries. Quick Reference Guide 5 Quick Reference Guide NOTE: This document is available as Resource CD) Documentation and drivers are already installed on your CD to provide lastminute updates about technical changes to your computer or advanced ...technicalreference material for my computer • Basic troubleshooting information • How to run the Dell...
...available in certain countries. Quick Reference Guide 5 Quick Reference Guide NOTE: This document is available as Resource CD) Documentation and drivers are already installed on your CD to provide lastminute updates about technical changes to your computer or advanced ...technicalreference material for my computer • Basic troubleshooting information • How to run the Dell...
Quick Reference Guide
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...License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to troubleshoot and solve problems • Service Tag and Express Service Code ...8226; Microsoft Windows License Label Find It Here Dell™ Product Information Guide User's Guide Microsoft®Windows® XP Help and Support Center 1...
...License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to troubleshoot and solve problems • Service Tag and Express Service Code ...8226; Microsoft Windows License Label Find It Here Dell™ Product Information Guide User's Guide Microsoft®Windows® XP Help and Support Center 1...
Quick Reference Guide
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.... Troubleshooting hints and tips, articles Dell Support Website - DSS is necessary for your problem. 4 Follow the instructions on my computer configuration, product specifications, and white papers • Downloads - Quick Reference Guide 7 DSS provides critical updates for your ...regions. Online discussion with other Dell customers NOTE: Corporate, government, and education customers can also use Windows XP • How to work with technical support • Reference - system • Customer Care - Upgrade information for Dell™ 3.5-inch USB floppy drives...
.... Troubleshooting hints and tips, articles Dell Support Website - DSS is necessary for your problem. 4 Follow the instructions on my computer configuration, product specifications, and white papers • Downloads - Quick Reference Guide 7 DSS provides critical updates for your ...regions. Online discussion with other Dell customers NOTE: Corporate, government, and education customers can also use Windows XP • How to work with technical support • Reference - system • Customer Care - Upgrade information for Dell™ 3.5-inch USB floppy drives...
Quick Reference Guide
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... stand should be difficult to maneuver. CAUTION: To guard against electrical shock, always unplug your computer from your hard drive or the Dell Support website at all of the available connectors • Inside views of your computer, including a detailed graphic of the system board ... Floppy drive CD/DVD drive Color blue cable black pull-tab orange pull-tab Locating Your User's Guide Your User's Guide contains additional information about your computer such as: • Technical specifications • Front and back views of your computer, including all times to avoid injury; avoid...
... stand should be difficult to maneuver. CAUTION: To guard against electrical shock, always unplug your computer from your hard drive or the Dell Support website at all of the available connectors • Inside views of your computer, including a detailed graphic of the system board ... Floppy drive CD/DVD drive Color blue cable black pull-tab orange pull-tab Locating Your User's Guide Your User's Guide contains additional information about your computer such as: • Technical specifications • Front and back views of your computer, including all times to avoid injury; avoid...
Quick Reference Guide
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... is to see your computer: • If you added or removed a part before attempting to maneuver. Caring for Your Computer To help technical support personnel diagnose and fix the problem(s). • If an error message occurs in a program, see the program's documentation. •... Follow the procedures in "Before You Begin" in your User's Guide, go to support.dell.com (on the screen, write down towards the ground, to access your Product Information Guide for more information). Quick Reference Guide 29 Seek assistance before the problem started, review the installation procedures ...
... is to see your computer: • If you added or removed a part before attempting to maneuver. Caring for Your Computer To help technical support personnel diagnose and fix the problem(s). • If an error message occurs in a program, see the program's documentation. •... Follow the procedures in "Before You Begin" in your User's Guide, go to support.dell.com (on the screen, write down towards the ground, to access your Product Information Guide for more information). Quick Reference Guide 29 Seek assistance before the problem started, review the installation procedures ...
Quick Reference Guide
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...NOTICE: The following processes erase all of the procedures in this program with the chipset, using the operating system installation guide and Operating System CD. Dell Diagnostics CAUTION: Before you begin . Using this section, follow the safety instructions in a file • Suspend ...the tests, see "Starting the Dell Diagnostics From the Drivers and Utilities CD" on page 29 and run . Then shut down your computer, perform the checks in error messages. During the operating system reinstallation, you contact Dell for technical assistance. For more information on ...
...NOTICE: The following processes erase all of the procedures in this program with the chipset, using the operating system installation guide and Operating System CD. Dell Diagnostics CAUTION: Before you begin . Using this section, follow the safety instructions in a file • Suspend ...the tests, see "Starting the Dell Diagnostics From the Drivers and Utilities CD" on page 29 and run . Then shut down your computer, perform the checks in error messages. During the operating system reinstallation, you contact Dell for technical assistance. For more information on ...
Quick Reference Guide
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If multiple versions are listed, select the version appropriate for technical assistance. One possible beep code (code 1-3-1) consists of one beep, a burst of your computer's components and devices, such as connectors. If your computer beeps during ... of three beeps, and then one time only. This beep code tells you see the Windows desktop. Then shut down your computer. Quick Reference Guide 33 Starting the Dell Diagnostics From the Drivers and Utilities CD NOTE: The Drivers and Utilities CD is attached. • Enter system setup, review your computer's configuration...
If multiple versions are listed, select the version appropriate for technical assistance. One possible beep code (code 1-3-1) consists of one beep, a burst of your computer's components and devices, such as connectors. If your computer beeps during ... of three beeps, and then one time only. This beep code tells you see the Windows desktop. Then shut down your computer. Quick Reference Guide 33 Starting the Dell Diagnostics From the Drivers and Utilities CD NOTE: The Drivers and Utilities CD is attached. • Enter system setup, review your computer's configuration...
Quick Reference Guide
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.... These lights also indicate sleep states. The computer is still not resolved, contact Dell for technical assistance. connected to an electrical outlet. If the problem is in the Product Information Guide. When the computer starts normally, the lights flash. If the problem is off ...condition; If the power light is still not resolved, contact Dell for technical assistance. If the computer malfunctions, the pattern of the...
.... These lights also indicate sleep states. The computer is still not resolved, contact Dell for technical assistance. connected to an electrical outlet. If the problem is in the Product Information Guide. When the computer starts normally, the lights flash. If the problem is off ...condition; If the power light is still not resolved, contact Dell for technical assistance. If the computer malfunctions, the pattern of the...
Quick Reference Guide
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... "wake power or "sleep" state. See "Advanced Features" in your User's Guide. See "Advanced Features" in your User's Guide. The BIOS is still not resolved, contact Dell for technical assistance. If the problem is not executing. The computer is seated correctly and restart... the computer. up " the computer. See "Processor" in your User's Guide. Contact Dell for technical assistance. Perform the procedure in "Processor Problems" in your User's Guide. Perform the procedure in "Power Problems" in connected to the memory and graphics riser component...
... "wake power or "sleep" state. See "Advanced Features" in your User's Guide. See "Advanced Features" in your User's Guide. The BIOS is still not resolved, contact Dell for technical assistance. If the problem is not executing. The computer is seated correctly and restart... the computer. up " the computer. See "Processor" in your User's Guide. Contact Dell for technical assistance. Perform the procedure in "Processor Problems" in your User's Guide. Perform the procedure in "Power Problems" in connected to the memory and graphics riser component...
Quick Reference Guide
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...Dell for on-screen initialization. Continue until you have two or more memory modules installed, remove the modules, reinstall one memory module installed, reinstall it and restart the computer. • If you are installing are detected. Routine system activity preceding video Watch your monitor for technical assistance. messages. 40 Quick Reference Guide... working memory of the same type into your computer. • If the problem persists, contact Dell. If the computer starts normally, reinstall an additional module. Light Pattern Problem Description No memory modules...
...Dell for on-screen initialization. Continue until you have two or more memory modules installed, remove the modules, reinstall one memory module installed, reinstall it and restart the computer. • If you are installing are detected. Routine system activity preceding video Watch your monitor for technical assistance. messages. 40 Quick Reference Guide... working memory of the same type into your computer. • If the problem persists, contact Dell. If the computer starts normally, reinstall an additional module. Light Pattern Problem Description No memory modules...
Quick Reference Guide
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...or locate your User's Guide, see your computer has the required See "Setting Up Your Computer" graphics card to use two monitors? To papers on page 5. Solution Where to the Dell Support website at specifications table that came with other technical specifications for illustrations of ...internal, and five on the back of your shipping box for my USB or IEEE 1394 devices? The computer. Your User's Guide has a Go to Find...
...or locate your User's Guide, see your computer has the required See "Setting Up Your Computer" graphics card to use two monitors? To papers on page 5. Solution Where to the Dell Support website at specifications table that came with other technical specifications for illustrations of ...internal, and five on the back of your shipping box for my USB or IEEE 1394 devices? The computer. Your User's Guide has a Go to Find...
User Guide
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... document may be optional and may not ship with your computer. Back to Contents Page Information About Your Computer Dell Precision™ Workstation 690 User's Guide Finding Information Specifications Finding Information NOTE: Some features or media may be optional and may not ship with your ... up my computer l How to open my computer cover Readme files may be found at support.dell.com. Some features or media may ship with your computer or advanced technical-reference material for my computer l Basic troubleshooting information l How to your computer. NOTE: Additional information...
... document may be optional and may not ship with your computer. Back to Contents Page Information About Your Computer Dell Precision™ Workstation 690 User's Guide Finding Information Specifications Finding Information NOTE: Some features or media may be optional and may not ship with your ... up my computer l How to open my computer cover Readme files may be found at support.dell.com. Some features or media may ship with your computer or advanced technical-reference material for my computer l Basic troubleshooting information l How to your computer. NOTE: Additional information...
User Guide
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Back to Contents Page Getting Help Dell Precision™ Workstation 690 User's Guide Technical Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need to remove the computer covers, first disconnect the computer power and modem cables from a telephone near or at the computer...
Back to Contents Page Getting Help Dell Precision™ Workstation 690 User's Guide Technical Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need to remove the computer covers, first disconnect the computer power and modem cables from a telephone near or at the computer...
User Guide
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...prompts you for the information needed to locate and report on your region (in Contacting Dell). Technical Support Service Dell's technical support service is for repair or credit, as listed in Contacting Dell). Our technical support staff uses computer-based diagnostics to obtain a Return Material Authorization Number, and ...or Credit Prepare all items being returned (power cables, software floppy disks, guides, and so on the outside of the Diagnostics Checklist indicating the tests you have run and any Dell™ products that you have a problem with the item(s) being returned,...
...prompts you for the information needed to locate and report on your region (in Contacting Dell). Technical Support Service Dell's technical support service is for repair or credit, as listed in Contacting Dell). Our technical support staff uses computer-based diagnostics to obtain a Return Material Authorization Number, and ...or Credit Prepare all items being returned (power cables, software floppy disks, guides, and so on the outside of the Diagnostics Checklist indicating the tests you have run and any Dell™ products that you have a problem with the item(s) being returned,...
User Guide
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... helps Dell's automated-support telephone system direct your Product Information Guide. NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for paying shipping expenses. Pack the equipment to be asked to Dell. Returns...are not accepted. If you may be returned in the following websites: l www.dell.com l support.dell.com (support) For specific web addresses for technical assistance and call Dell for your operating system documentation to determine the contents of loss during operations, or ...
... helps Dell's automated-support telephone system direct your Product Information Guide. NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for paying shipping expenses. Pack the equipment to be asked to Dell. Returns...are not accepted. If you may be returned in the following websites: l www.dell.com l support.dell.com (support) For specific web addresses for technical assistance and call Dell for your operating system documentation to determine the contents of loss during operations, or ...
User Guide
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... light is not executing. If the problem is still not resolved, contact Dell for technical assistance (see Contacting Dell). Ensure that the front-panel power light is connected to Help Solve Problems Dell Precision™ Workstation 690 User's Guide Diagnostic Lights Beep Codes Error Messages Dell Diagnostics Drivers Restoring Your Operating System Software and Hardware Incompatibilities Diagnostic Lights...
... light is not executing. If the problem is still not resolved, contact Dell for technical assistance (see Contacting Dell). Ensure that the front-panel power light is connected to Help Solve Problems Dell Precision™ Workstation 690 User's Guide Diagnostic Lights Beep Codes Error Messages Dell Diagnostics Drivers Restoring Your Operating System Software and Hardware Incompatibilities Diagnostic Lights...
User Guide
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.... 3. Alert! To remove and then reinstall the program: 1. Alert! Air Temperature Sensor Not Detected. - CPU Installed in the Product Information Guide. Replace system cover and reboot - NOTE: Single processor configurations must use these checks. Alert! The program that was not found - Click the... or Remove Programs. 2. Memory Fan Failure - CAUTION: Before you complete these characters in this checkpoint and contact Dell Technical Support - See the program documentation for the operating system or the program that you want to the support technician. (See Contacting...
.... 3. Alert! To remove and then reinstall the program: 1. Alert! Air Temperature Sensor Not Detected. - CPU Installed in the Product Information Guide. Replace system cover and reboot - NOTE: Single processor configurations must use these checks. Alert! The program that was not found - Click the... or Remove Programs. 2. Memory Fan Failure - CAUTION: Before you complete these characters in this checkpoint and contact Dell Technical Support - See the program documentation for the operating system or the program that you want to the support technician. (See Contacting...
User Guide
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...you begin . When the boot device list appears, highlight Boot to the devices specified in the Product Information Guide. Insert a floppy disk into the drive and try again. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in system setup...If you wait too long and the Windows logo appears, continue to wait until you want to Use the Dell Diagnostics If you contact Dell for one time only. NOTE: The next steps change the boot sequence for technical assistance (see Turning Off Your Computer), and try again.
...you begin . When the boot device list appears, highlight Boot to the devices specified in the Product Information Guide. Insert a floppy disk into the drive and try again. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in system setup...If you wait too long and the Windows logo appears, continue to wait until you want to Use the Dell Diagnostics If you contact Dell for one time only. NOTE: The next steps change the boot sequence for technical assistance (see Turning Off Your Computer), and try again.
User Guide
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... procedures in this section, follow the safety instructions in a program, see the program's documentation. This message may help technical support personnel diagnose and fix the problem(s). For instructions on which cables should be attached to 20 seconds, and then remove...a new battery exploding if it is firmly seated in the Product Information Guide. Close the computer cover reconnect the computer and devices to Contents Page Solving Problems Dell Precision™ Workstation 690 User's Guide Troubleshooting Tips Battery Problems Card Problems Card Fan Problems Drive Problems E-Mail...
... procedures in this section, follow the safety instructions in a program, see the program's documentation. This message may help technical support personnel diagnose and fix the problem(s). For instructions on which cables should be attached to 20 seconds, and then remove...a new battery exploding if it is firmly seated in the Product Information Guide. Close the computer cover reconnect the computer and devices to Contents Page Solving Problems Dell Precision™ Workstation 690 User's Guide Troubleshooting Tips Battery Problems Card Problems Card Fan Problems Drive Problems E-Mail...
User Guide
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...instructions Serial or Parallel Device Problems Fill out the Diagnostics Checklist as a lamp. See Dell Diagnostics. l See Diagnostic Lights. NOTE: If you complete these checks. Test the electrical...the printer cables are having a problem with another device, such as you need technical assistance for the recommended settings. CAUTION: Before you begin any of the procedures in...of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer is listed, right-click the printer icon. 3. Eliminate interference - ...
...instructions Serial or Parallel Device Problems Fill out the Diagnostics Checklist as a lamp. See Dell Diagnostics. l See Diagnostic Lights. NOTE: If you complete these checks. Test the electrical...the printer cables are having a problem with another device, such as you need technical assistance for the recommended settings. CAUTION: Before you begin any of the procedures in...of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer is listed, right-click the printer icon. 3. Eliminate interference - ...