User Guide
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...in trademarks and trade names other than its own. Initial release: 8 Aug 1999 Last revised: 31 Jan 2003 Dell™ OptiPlex™ GX300 System User's Guide Introduction Setup and Operation System Setup Installing Upgrades Troubleshooting Specifications NOTE: You can obtain the latest ... used in this guide, there may result in this document from the Dell support Web site at http://support.dell.com. Model MMP Notes, Notices, and Cautions Throughout this text: Dell, OptiPlex, OptiFrame, Dell OpenManage, Dimension, Latitude, Inspiron, and DellWare are registered trademarks of Intel...
...in trademarks and trade names other than its own. Initial release: 8 Aug 1999 Last revised: 31 Jan 2003 Dell™ OptiPlex™ GX300 System User's Guide Introduction Setup and Operation System Setup Installing Upgrades Troubleshooting Specifications NOTE: You can obtain the latest ... used in this guide, there may result in this document from the Dell support Web site at http://support.dell.com. Model MMP Notes, Notices, and Cautions Throughout this text: Dell, OptiPlex, OptiFrame, Dell OpenManage, Dimension, Latitude, Inspiron, and DellWare are registered trademarks of Intel...
User Guide
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... a backup operation. If the problem is not resolved, try another bootable device. Back to Contents Page Basic Checks: Dell™ OptiPlex™ GX300 System User's Guide Overview Backing Up Your Files Basic Checks Checking Connections and Switches Look and Listen System Setup Overview If your... Dell computer system is not working as expected, and if you to further detailed troubleshooting information and procedures to...
... a backup operation. If the problem is not resolved, try another bootable device. Back to Contents Page Basic Checks: Dell™ OptiPlex™ GX300 System User's Guide Overview Backing Up Your Files Basic Checks Checking Connections and Switches Look and Listen System Setup Overview If your... Dell computer system is not working as expected, and if you to further detailed troubleshooting information and procedures to...
User Guide
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...identify a system problem when you have one or more indicators (usually in System Setup. Press , , and to access the boot files from Dell. On a system running . An unfamiliar constant scraping or grinding sound when you access a drive Make sure the sound is resolved, you ...hear the hard-disk drive spin up , see "Troubleshooting Drives." If the diskette-drive access indicator does not light up , see "Dell Diagnostics." The hard-disk drive access indicator The hard-disk drive access indicator should quickly flash on getting technical assistance from the hard-disk...
...identify a system problem when you have one or more indicators (usually in System Setup. Press , , and to access the boot files from Dell. On a system running . An unfamiliar constant scraping or grinding sound when you access a drive Make sure the sound is resolved, you ...hear the hard-disk drive spin up , see "Troubleshooting Drives." If the diskette-drive access indicator does not light up , see "Dell Diagnostics." The hard-disk drive access indicator The hard-disk drive access indicator should quickly flash on getting technical assistance from the hard-disk...
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... before you need to replace the battery, reenter the time and date through System Setup and exit the program properly to Contents Page Battery: Dell™ OptiPlex™ GX300 System User's Guide Overview Replacing the Battery Overview A 3.0-volt (V) CR2032 coin-cell battery installed on your battery. Turn off your system without a battery, the...
... before you need to replace the battery, reenter the time and date through System Setup and exit the program properly to Contents Page Battery: Dell™ OptiPlex™ GX300 System User's Guide Overview Replacing the Battery Overview A 3.0-volt (V) CR2032 coin-cell battery installed on your battery. Turn off your system without a battery, the...
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Figure 1. Back to their electrical outlets, and turn it into place. Replacing the System Battery 1 Battery 2 Battery socket 6. Also, use the copy you made in the computer, turn them on , and enter System Setup. After 10 minutes, plug in step 1 of the system configuration information to restore the correct settings for other System Setup options. Then insert the battery into the socket, and snap it on . 8. Replace the computer cover, reconnect your computer. Then exit System Setup. 9. If the time and date are still incorrect, see Figure 1). Enter the correct time ...
Figure 1. Back to their electrical outlets, and turn it into place. Replacing the System Battery 1 Battery 2 Battery socket 6. Also, use the copy you made in the computer, turn them on , and enter System Setup. After 10 minutes, plug in step 1 of the system configuration information to restore the correct settings for other System Setup options. Then insert the battery into the socket, and snap it on . 8. Replace the computer cover, reconnect your computer. Then exit System Setup. 9. If the time and date are still incorrect, see Figure 1). Enter the correct time ...
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... illustration: To place a long-distance call within your call; If you need to make long-distance and international calls. Back to Contents Page Contacting Dell: Dell™ OptiPlex™ GX300 System User's Guide Overview International Dialing Codes Americas Contact Numbers Europe Contact Numbers Asia and Other Regions Contact Numbers Overview When you need assistance...
... illustration: To place a long-distance call within your call; If you need to make long-distance and international calls. Back to Contents Page Contacting Dell: Dell™ OptiPlex™ GX300 System User's Guide Overview International Dialing Codes Americas Contact Numbers Europe Contact Numbers Asia and Other Regions Contact Numbers Overview When you need assistance...
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... 010 44 011 1 Country (City) Brazil Canada (North York, Ontario) Chile (Santiago) Department Name or Service Sales, Customer Support, Technical Support Web site: http://www.dell.com/br Automated Order-Status System AutoTech (Automated technical support) Customer Care (From outside Toronto) Customer Care (From within Toronto) Customer Technical Support Sales (Direct...
... 010 44 011 1 Country (City) Brazil Canada (North York, Ontario) Chile (Santiago) Department Name or Service Sales, Customer Support, Technical Support Web site: http://www.dell.com/br Automated Order-Status System AutoTech (Automated technical support) Customer Care (From outside Toronto) Customer Care (From within Toronto) Customer Technical Support Sales (Direct...
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..., Texas) Automated Order-Status System AutoTech (Automated technical support) toll free: 1-800-433-9014 toll free: 1-800-247-9362 Dell Home and Small Business Group: Customer Technical Support (Return Material Authorization Numbers) toll free: 1-800-624-9896 Customer Service (Credit ...Return Authorization Numbers) toll free: 1-800-624-9897 National Accounts (systems purchased by established Dell national accounts [have your account number handy], medical institutions, or value-added resellers [VARs]): Customer Service and Technical Support (Return...
..., Texas) Automated Order-Status System AutoTech (Automated technical support) toll free: 1-800-433-9014 toll free: 1-800-247-9362 Dell Home and Small Business Group: Customer Technical Support (Return Material Authorization Numbers) toll free: 1-800-624-9896 Customer Service (Credit ...Return Authorization Numbers) toll free: 1-800-624-9897 National Accounts (systems purchased by established Dell national accounts [have your account number handy], medical institutions, or value-added resellers [VARs]): Customer Service and Technical Support (Return...
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... Customer Care (Paris) Customer Care (Montpellier) Fax (Montpellier) Switchboard (Paris) Switchboard (Montpellier) Web site: http://support.euro.dell.com E-mail: web_fr_tech@dell.com Germany (Langen) Technical Support Technical Support Fax Home/Small Business Customer Care Global Segment Customer Care 02 02 02 02 02... 67 06 60 00 766-7200 766-9222 0180-5-224400 766-9570 Web site: http://support.euro.dell.com E-mail: tech_support_germany@dell.com Belgium (Brussels) Technical Support Customer Care Home/Small Business Sales Corporate Sales Fax Switchboard Web site: http://...
... Customer Care (Paris) Customer Care (Montpellier) Fax (Montpellier) Switchboard (Paris) Switchboard (Montpellier) Web site: http://support.euro.dell.com E-mail: web_fr_tech@dell.com Germany (Langen) Technical Support Technical Support Fax Home/Small Business Customer Care Global Segment Customer Care 02 02 02 02 02... 67 06 60 00 766-7200 766-9222 0180-5-224400 766-9570 Web site: http://support.euro.dell.com E-mail: tech_support_germany@dell.com Belgium (Brussels) Technical Support Customer Care Home/Small Business Sales Corporate Sales Fax Switchboard Web site: http://...
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...Belgium) Customer Care (Brussels, Belgium) Switchboard (Brussels, Belgium) Fax (Brussels, Belgium) Web site: http://support.euro.dell.com E-mail: tech_be@dell.com Netherlands (Amsterdam) Technical Support Customer Care Home/Small Business Sales Home/Small Business Sales Fax Corporate Sales Corporate Sales ...Fax Fax Switchboard Web site: http://support.euro.dell.com E-mail: tech_nl@dell.com Norway (Lysaker) NOTE: Customers in Luxembourg call Sweden for sales, customer, and technical assistance. Ireland...
...Belgium) Customer Care (Brussels, Belgium) Switchboard (Brussels, Belgium) Fax (Brussels, Belgium) Web site: http://support.euro.dell.com E-mail: tech_be@dell.com Netherlands (Amsterdam) Technical Support Customer Care Home/Small Business Sales Home/Small Business Sales Fax Corporate Sales Corporate Sales ...Fax Fax Switchboard Web site: http://support.euro.dell.com E-mail: tech_nl@dell.com Norway (Lysaker) NOTE: Customers in Luxembourg call Sweden for sales, customer, and technical assistance. Ireland...
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... Business Customer Care Fax Technical Support Sales Web site: http://support.euro.dell.com E-mail: swe_support@dell.com Technical Support Customer Care Switchboard Fax Web site: http://support.euro.dell.com E-mail: swisstech@dell.com Technical Support Global Accounts Customer Care Corporate Customer Care Preferred Accounts (500...Customer Care Local Government Customer Care Home/Small Business Sales Corporate/Public Sector Sales AutoFax Web site: http://support.euro.dell.com E-mail: dell_direct_support@dell.com Asia and Other Regions Contact Numbers 22 22 22 22 22 91 08 08 08 08 08 022 022 ...
... Business Customer Care Fax Technical Support Sales Web site: http://support.euro.dell.com E-mail: swe_support@dell.com Technical Support Customer Care Switchboard Fax Web site: http://support.euro.dell.com E-mail: swisstech@dell.com Technical Support Global Accounts Customer Care Corporate Customer Care Preferred Accounts (500...Customer Care Local Government Customer Care Home/Small Business Sales Corporate/Public Sector Sales AutoFax Web site: http://support.euro.dell.com E-mail: dell_direct_support@dell.com Asia and Other Regions Contact Numbers 22 22 22 22 22 91 08 08 08 08 08 022 022 ...
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...Corporate Sales Japan (Kawasaki) Technical Support (Server) Technical Support (Dimension™ and Inspiron™) Technical Support (WorkStation, OptiPlex™, and Latitude™) Y2K Support Customer Care Home and Small Business Group Sales Preferred Accounts Division Sales Large Corporate ...Accounts Faxbox Service Switchboard Web site: http://support.jp.dell.com Korea (Seoul) Technical Support Sales Customer Service (Penang, Malaysia) Customer Service (Seoul, Korea) Fax Switchboard Macau...
...Corporate Sales Japan (Kawasaki) Technical Support (Server) Technical Support (Dimension™ and Inspiron™) Technical Support (WorkStation, OptiPlex™, and Latitude™) Y2K Support Customer Care Home and Small Business Group Sales Preferred Accounts Division Sales Large Corporate ...Accounts Faxbox Service Switchboard Web site: http://support.jp.dell.com Korea (Seoul) Technical Support Sales Customer Service (Penang, Malaysia) Customer Service (Seoul, Korea) Fax Switchboard Macau...
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... customer assistance. Corporate Sales South Africa Technical Support 011 (Johannesburg) Customer Care 011 Sales 011 Fax 011 Switchboard 011 Web site: http://support.euro.dell.com E-mail: dell_za_support@dell.com Southeast Customer Technical Support, Customer Service, and Asian/Pacific Sales (Penang, Malaysia) Countries (excluding Australia, Brunei, China, Hong Kong, Japan, Korea, Macau...
... customer assistance. Corporate Sales South Africa Technical Support 011 (Johannesburg) Customer Care 011 Sales 011 Fax 011 Switchboard 011 Web site: http://support.euro.dell.com E-mail: dell_za_support@dell.com Southeast Customer Technical Support, Customer Service, and Asian/Pacific Sales (Penang, Malaysia) Countries (excluding Australia, Brunei, China, Hong Kong, Japan, Korea, Macau...
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... or subtests completed successfully l Receive error messages that you print these procedures before you call Dell for technical assistance. Starting the Dell Diagnostics NOTE: Dell recommends that appear if problems are detected Before You Start Testing l Read "Safety First-For.... The diagnostics tests check your computer's operation. Back to Contents Page Dell™ Diagnostics: Dell OptiPlex™ GX300 System User's Guide Overview Features Before You Start Testing Starting the Dell Diagnostics Advanced Testing Overview If you experience a problem with other computers may...
... or subtests completed successfully l Receive error messages that you print these procedures before you call Dell for technical assistance. Starting the Dell Diagnostics NOTE: Dell recommends that appear if problems are detected Before You Start Testing l Read "Safety First-For.... The diagnostics tests check your computer's operation. Back to Contents Page Dell™ Diagnostics: Dell OptiPlex™ GX300 System User's Guide Overview Features Before You Start Testing Starting the Dell Diagnostics Advanced Testing Overview If you experience a problem with other computers may...
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...Select Extended Tests from a list of subtests, and additional information on all devices. Advanced Testing When you have finished running the Dell Diagnostics. Performs quick or extensive tests on a single device after you to exit system setup and save the change. Performs quick... or extensive tests on the Dell Diagnostics. l Advanced Testing - l Information and Results - l Exit to perform a quick check of locating the problem quickly. 9. Allows you...
...Select Extended Tests from a list of subtests, and additional information on all devices. Advanced Testing When you have finished running the Dell Diagnostics. Performs quick or extensive tests on a single device after you to exit system setup and save the change. Performs quick... or extensive tests on the Dell Diagnostics. l Advanced Testing - l Information and Results - l Exit to perform a quick check of locating the problem quickly. 9. Allows you...
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or down-arrow key to the highlighted letter in the following table. You can be used in the Dell Diagnostics Describes the highlighted group in the Device Groups list on the main menu and provides reasons for Highlighted Group - To select a menu option, press ...
or down-arrow key to the highlighted letter in the following table. You can be used in the Dell Diagnostics Describes the highlighted group in the Device Groups list on the main menu and provides reasons for Highlighted Group - To select a menu option, press ...
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... flush with the front of the bay. Turn the drive upside down into place. Back to Contents Page Diskette, Tape, and CD-ROM Drives: Dell™ OptiPlex™ GX300 System User's Guide To install a diskette, tape, or CD-ROM drive in "Removing and Replacing the Computer Cover." 4. If you may want to use...
... flush with the front of the bay. Turn the drive upside down into place. Back to Contents Page Diskette, Tape, and CD-ROM Drives: Dell™ OptiPlex™ GX300 System User's Guide To install a diskette, tape, or CD-ROM drive in "Removing and Replacing the Computer Cover." 4. If you may want to use...
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If your system. Attaching Diskette Drive or Tape Drive Cables Inserting the New Drive Into the Drive Bay 1 Drive 8. Figure 4. NOTICE: You must match the colored strip on the cable with an EIDE CD-ROM or tape drive, use the EIDE interface cable provided in which the holes are numbered (the holes are marked "1" through "4"). 7. Connect the appropriate interface cable to the interface connector on the back of the drive (see Figure 4). Figure 3. Otherwise, use the spare connector on the drive's interface connector to avoid possible damage to the power input connector on the ...
If your system. Attaching Diskette Drive or Tape Drive Cables Inserting the New Drive Into the Drive Bay 1 Drive 8. Figure 4. NOTICE: You must match the colored strip on the cable with an EIDE CD-ROM or tape drive, use the EIDE interface cable provided in which the holes are numbered (the holes are marked "1" through "4"). 7. Connect the appropriate interface cable to the interface connector on the back of the drive (see Figure 4). Figure 3. Otherwise, use the spare connector on the drive's interface connector to avoid possible damage to the power input connector on the ...
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... and tape drives, set the appropriate Secondary Drive 0 or Secondary Drive 1 to Contents Page Verify that came with your system works correctly by Dell come with the inside facing toward you install a tape drive, refer to their own operating software and documentation. If the 5.25-inch drive ... free of the way to the interface connector labeled "IDE2" on installing and using the tape drive software. NOTE: Tape drives sold by running the Dell Diagnostics. Fold cables out of the bezel. 12. Replace the front bezel. 13. For a diskette drive, update Diskette Drive A or Diskette Drive ...
... and tape drives, set the appropriate Secondary Drive 0 or Secondary Drive 1 to Contents Page Verify that came with your system works correctly by Dell come with the inside facing toward you install a tape drive, refer to their own operating software and documentation. If the 5.25-inch drive ... free of the way to the interface connector labeled "IDE2" on installing and using the tape drive software. NOTE: Tape drives sold by running the Dell Diagnostics. Fold cables out of the bezel. 12. Replace the front bezel. 13. For a diskette drive, update Diskette Drive A or Diskette Drive ...
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... Computer Cover." Remove the AGP card brace according to the instructions in "Inside Your Computer." Prepare the expansion card for your Dell system uses only PCI expansion slots. CAUTION: Some network cards automatically start up to five 32-bit Peripheral Component Interconnect (PCI)... Installing an Expansion Card To install an expansion card, perform the following steps. Back to Contents Page Expansion Cards: Dell™ OptiPlex™ GX300 System User's Guide Overview Installing an Expansion Card Removing an Expansion Card Overview The system accommodates up to six expansion cards...
... Computer Cover." Remove the AGP card brace according to the instructions in "Inside Your Computer." Prepare the expansion card for your Dell system uses only PCI expansion slots. CAUTION: Some network cards automatically start up to five 32-bit Peripheral Component Interconnect (PCI)... Installing an Expansion Card To install an expansion card, perform the following steps. Back to Contents Page Expansion Cards: Dell™ OptiPlex™ GX300 System User's Guide Overview Installing an Expansion Card Removing an Expansion Card Overview The system accommodates up to six expansion cards...