User's Guide
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... 242 MIC Notice (Republic of Korea Only 244 Polish Center for Warranty Repair or Credit 214 Before You Call 215 Contacting Dell 217 8 Additional Information Regulatory Notices 236 FCC Notices (U.S. Device Drivers 208 Memory-Resident Programs 208 Program Conflicts 209 Memory Address Conflicts 209 Interrupt Assignment Conflicts 209 7 Getting Help Technical Assistance...
... 242 MIC Notice (Republic of Korea Only 244 Polish Center for Warranty Repair or Credit 214 Before You Call 215 Contacting Dell 217 8 Additional Information Regulatory Notices 236 FCC Notices (U.S. Device Drivers 208 Memory-Resident Programs 208 Program Conflicts 209 Memory Address Conflicts 209 Interrupt Assignment Conflicts 209 7 Getting Help Technical Assistance...
User's Guide
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... 7 Notification Area Cleanup 7 Files and Settings Transfer Wizard 8 Application and Device Compatibility 9 Program Compatibility Wizard 9 System Restore 10 Using System Restore 11 Restore Process 12 Driver Rollback 13 User Accounts and Fast User Switching 14 How to Use Fast User Switching 14 What Happens When a Fast User Switch Occurs 15 Special...
... 7 Notification Area Cleanup 7 Files and Settings Transfer Wizard 8 Application and Device Compatibility 9 Program Compatibility Wizard 9 System Restore 10 Using System Restore 11 Restore Process 12 Driver Rollback 13 User Accounts and Fast User Switching 14 How to Use Fast User Switching 14 What Happens When a Fast User Switch Occurs 15 Special...
User's Guide
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... Setup and Quick Reference Guide for your computer when shipped from this CD to run diagnostics tools. Resources and Support Tools Resources Contents Dell OptiPlex ResourceCD • Dell Diagnostics • Drivers • Utilities • Computer and device documentation Setup and Quick Reference Guide • Getting started/setup • Support tools • Solving Problems Using...
... Setup and Quick Reference Guide for your computer when shipped from this CD to run diagnostics tools. Resources and Support Tools Resources Contents Dell OptiPlex ResourceCD • Dell Diagnostics • Drivers • Utilities • Computer and device documentation Setup and Quick Reference Guide • Getting started/setup • Support tools • Solving Problems Using...
User's Guide
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..., depending on your operating system, to obtain more information about reinstalling your operating system, see the operating system installation documentation that was shipped with your Dell computer. For more information on your operating system. Re s o u r c e s a n d S u p p o r t To o l s (continued) Resources Contents Using ... the front or side of Authenticity [COA]) Operating System CD To reinstall your operating system, use the ResourceCD to reinstall drivers for the devices shipped with your computer. NOTE: The operating system CD may need the Product Key (or Product ID)...
..., depending on your operating system, to obtain more information about reinstalling your operating system, see the operating system installation documentation that was shipped with your Dell computer. For more information on your operating system. Re s o u r c e s a n d S u p p o r t To o l s (continued) Resources Contents Using ... the front or side of Authenticity [COA]) Operating System CD To reinstall your operating system, use the ResourceCD to reinstall drivers for the devices shipped with your computer. NOTE: The operating system CD may need the Product Key (or Product ID)...
User's Guide
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...installation, and • Downloads for your troubleshooting questions computer • Obtain answers to premiersupport.dell.com: • Service call status The Dell Premier Support website is customized for your computer papers, service information • Access documentation ...Dell customers and Dell technical professionals • Explore a list of online links to Dell's primary vendors Dell Premier Support website Go to technical service and support • Order or delivery status questions • Hints and tips, technology • Get the latest versions of the drivers...
...installation, and • Downloads for your troubleshooting questions computer • Obtain answers to premiersupport.dell.com: • Service call status The Dell Premier Support website is customized for your computer papers, service information • Access documentation ...Dell customers and Dell technical professionals • Explore a list of online links to Dell's primary vendors Dell Premier Support website Go to technical service and support • Order or delivery status questions • Hints and tips, technology • Get the latest versions of the drivers...
User's Guide
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... must connect most devices to a particular input/output (I/O) connector to operate properly. Also, external devices like a mouse or printer usually require you to load device drivers into computer memory before turning on the device before they will work. • Always attach external devices while your computer is turned off.
... must connect most devices to a particular input/output (I/O) connector to operate properly. Also, external devices like a mouse or printer usually require you to load device drivers into computer memory before turning on the device before they will work. • Always attach external devices while your computer is turned off.
User's Guide
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... an unshielded twisted pair (UTP) Ethernet cable to connect printers. If your computer uses Microsoft Windows 2000 or Windows NT 4.0, Dell installed the necessary mouse drivers on your computer. www.dell.com | support.dell.com NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed expansion card containing a parallel connector...
... an unshielded twisted pair (UTP) Ethernet cable to connect printers. If your computer uses Microsoft Windows 2000 or Windows NT 4.0, Dell installed the necessary mouse drivers on your computer. www.dell.com | support.dell.com NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed expansion card containing a parallel connector...
User's Guide
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... Features Selecting Off disables the IDE interface. - When On is selected (the default), the BIOS controls USB keyboards and mice until a USB driver is selected, the BIOS does not control USB keyboards and mice, although they function during the boot routine. With Read Only selected, nothing can...selected, Auto is found, the computer enables the IDE interface to use of this setting is used by the operating system. www.dell.com | support.dell.com DMA Channel: This option determines the direct memory access (DMA) channel used to control the use IRQ14 and IRQ15. When Off...
... Features Selecting Off disables the IDE interface. - When On is selected (the default), the BIOS controls USB keyboards and mice until a USB driver is selected, the BIOS does not control USB keyboards and mice, although they function during the boot routine. With Read Only selected, nothing can...selected, Auto is found, the computer enables the IDE interface to use of this setting is used by the operating system. www.dell.com | support.dell.com DMA Channel: This option determines the direct memory access (DMA) channel used to control the use IRQ14 and IRQ15. When Off...
User's Guide
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... IRQ lines are using a video expansion card and problems such as incorrect colors or blank windows occur, set to PCI devices unless a particular device, device driver, or operating system requires a specific IRQ line already in use certain video expansion cards. if the computer has only a PCI expansion card installed, the computer...
... IRQ lines are using a video expansion card and problems such as incorrect colors or blank windows occur, set to PCI devices unless a particular device, device driver, or operating system requires a specific IRQ line already in use certain video expansion cards. if the computer has only a PCI expansion card installed, the computer...
User's Guide
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www.dell.com | support.dell.com NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds. 3 Open the computer cover. 4 If you are replacing an expansion card, remove the current driver for the expansion card from its electrical outlet. Before removing a component from the system board, verify that the standby power light...
www.dell.com | support.dell.com NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds. 3 Open the computer cover. 4 If you are replacing an expansion card, remove the current driver for the expansion card from its electrical outlet. Before removing a component from the system board, verify that the standby power light...
User's Guide
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...describes computer and software problems, offers corrective actions, describes the utility, and provides computer messages and codes. Before you call Dell for technical assistance, complete the following table for Your Computer" Power light does not light See "Power Problems" Monitor ... Computer gets wet See "Repairing a Wet Computer" Computer is malfunctioning. Solving Problems Need a driver for a graphics card, network adapter, sound card, software, or some other device See "Drivers for the component or equipment that is dropped or damaged See "Repairing a Dropped or Damaged...
...describes computer and software problems, offers corrective actions, describes the utility, and provides computer messages and codes. Before you call Dell for technical assistance, complete the following table for Your Computer" Power light does not light See "Power Problems" Monitor ... Computer gets wet See "Repairing a Wet Computer" Computer is malfunctioning. Solving Problems Need a driver for a graphics card, network adapter, sound card, software, or some other device See "Drivers for the component or equipment that is dropped or damaged See "Repairing a Dropped or Damaged...
User's Guide
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... System, Device Type, and Topic. Solving Problems 165 The ResourceCD scans your computer's hardware and operating system, and then a list of device drivers for your computer using the Dell OptiPlex ResourceCD for your system configuration is displayed on the screen. Solving Problems Hardware devices conflict Computer memory amount is not correct System board...
... System, Device Type, and Topic. Solving Problems 165 The ResourceCD scans your computer's hardware and operating system, and then a list of device drivers for your computer using the Dell OptiPlex ResourceCD for your system configuration is displayed on the screen. Solving Problems Hardware devices conflict Computer memory amount is not correct System board...
User's Guide
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..., and then verify that the computer turns on. • Check for interference: electrical appliances on the front of all the available drivers for your computer. To view a list of the computer light up? If the problem still exists after you complete the basic checks...hibernate mode. To resume normal operation, press the power button. 166 Solving Problems www.dell.com | support.dell.com 2 Click the appropriate driver and follow the instructions to download the driver for your computer, click Drivers from their electrical outlets. 2 If you are using a surge protector, remove it ...
..., and then verify that the computer turns on. • Check for interference: electrical appliances on the front of all the available drivers for your computer. To view a list of the computer light up? If the problem still exists after you complete the basic checks...hibernate mode. To resume normal operation, press the power button. 166 Solving Problems www.dell.com | support.dell.com 2 Click the appropriate driver and follow the instructions to download the driver for your computer, click Drivers from their electrical outlets. 2 If you are using a surge protector, remove it ...
User's Guide
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... properly to step 3. 3 Turn off the computer, wait at least 30 seconds, and then turn the computer back on the monitor. • Reinstall the video driver for the computer to initialize its components, and then adjust the monitor's brightness and contrast controls. Solving Problems 167 Is the device working electrical outlet...
... properly to step 3. 3 Turn off the computer, wait at least 30 seconds, and then turn the computer back on the monitor. • Reinstall the video driver for the computer to initialize its components, and then adjust the monitor's brightness and contrast controls. Solving Problems 167 Is the device working electrical outlet...
User's Guide
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...back panels. • Adjust the volume. • Reinstall the audio driver for your operating system. • Check for technical assistance. Go to step 6. 6 Turn off the computer and the monitor, connect another monitor, contact Dell for technical assistance. 7 Allow 1 minute for technical assistance. The ...the microphone, line-out, or line-in connectors on the same circuit or operating in the Dell Diagnostics. Is the monitor readable? www.dell.com | support.dell.com No. Contact Dell for the computer to the computer. - Make sure that the speakers are firmly connected to...
...back panels. • Adjust the volume. • Reinstall the audio driver for your operating system. • Check for technical assistance. Go to step 6. 6 Turn off the computer and the monitor, connect another monitor, contact Dell for technical assistance. 7 Allow 1 minute for technical assistance. The ...the microphone, line-out, or line-in connectors on the same circuit or operating in the Dell Diagnostics. Is the monitor readable? www.dell.com | support.dell.com No. Contact Dell for the computer to the computer. - Make sure that the speakers are firmly connected to...
User's Guide
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...I /O port logic on the system board • Conflicting COM port settings • Lack of drivers Basic Checks: 170 Solving Problems Yes. Yes. Does the print operation complete successfully? Contact Dell for technical assistance. No. Go to step 3. No. Go to step 2. 2 Run the... you are having a problem with a printer, see "Printer Problems." If you bought the printer from Dell, contact Dell for technical assistance. The problem is resolved. www.dell.com | support.dell.com NOTE: If you perform the following : • A faulty connection between the I/O port and...
...I /O port logic on the system board • Conflicting COM port settings • Lack of drivers Basic Checks: 170 Solving Problems Yes. Yes. Does the print operation complete successfully? Contact Dell for technical assistance. No. Go to step 3. No. Go to step 2. 2 Run the... you are having a problem with a printer, see "Printer Problems." If you bought the printer from Dell, contact Dell for technical assistance. The problem is resolved. www.dell.com | support.dell.com NOTE: If you perform the following : • A faulty connection between the I/O port and...
User's Guide
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...device, swap the device's cable with a comparable working device, and then turn on the computer and the device. Yes. No. Contact Dell for technical assistance. Mouse Problems Basic Checks: • Disconnect the cable from the computer and check the cable connector for technical assistance. ...a new device cable. Is the device working properly? Go to the computer. • Reinstall the mouse driver for your operating system. • Restart the computer. Yes. Contact Dell for bent or broken pins. The problem is resolved. Is the device working cable, and then turn on ...
...device, swap the device's cable with a comparable working device, and then turn on the computer and the device. Yes. No. Contact Dell for technical assistance. Mouse Problems Basic Checks: • Disconnect the cable from the computer and check the cable connector for technical assistance. ...a new device cable. Is the device working properly? Go to the computer. • Reinstall the mouse driver for your operating system. • Restart the computer. Yes. Contact Dell for bent or broken pins. The problem is resolved. Is the device working cable, and then turn on ...
User's Guide
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Use a virus- scanning application program to check the floppy disks or CDs. • Verify that the program's device drivers do not conflict with the operating system installed in your computer and that your computer. • Make sure that a problem is software-... If all tests run the software. • Ensure that you use of terminate-and-stay-resident (TSR) programs has not resulted in the Dell Diagnostics. Solving Problems 207 Operating System Compatibility Make sure the computer's operating environment is set up to accommodate the application programs you properly installed and...
Use a virus- scanning application program to check the floppy disks or CDs. • Verify that the program's device drivers do not conflict with the operating system installed in your computer and that your computer. • Make sure that a problem is software-... If all tests run the software. • Ensure that you use of terminate-and-stay-resident (TSR) programs has not resulted in the Dell Diagnostics. Solving Problems 207 Operating System Compatibility Make sure the computer's operating environment is set up to accommodate the application programs you properly installed and...
User's Guide
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... method of running that program, for the software you are entering are using to the monitor may give you unexpected results. www.dell.com | support.dell.com Input Errors If a specific key or set of keys is not listed in "Messages and Codes," check your operating system ...system prompt. Call the support service for example. Because they remain in computer memory and thus always be produced by the computer. Device Drivers Programs that came with your application program to make sure the values or characters you are valid. See the documentation that use specialized ...
... method of running that program, for the software you are entering are using to the monitor may give you unexpected results. www.dell.com | support.dell.com Input Errors If a specific key or set of keys is not listed in "Messages and Codes," check your operating system ...system prompt. Call the support service for example. Because they remain in computer memory and thus always be produced by the computer. Device Drivers Programs that came with your application program to make sure the values or characters you are valid. See the documentation that use specialized ...
User's Guide
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...restore point for undo purposes. • Microsoft Backup Utility recovery - If problems occur after installing a device driver, you can use Driver Rollback. If you encounter operating system problems, you should first attempt to use the System Restore feature to other... users, or at a particular state you believe is unsuccessful, then use System Restore. 12 M i c r o s o f t ® W i n d o w s ® X P Fe a t u r e s www.dell.com | support.dell...
...restore point for undo purposes. • Microsoft Backup Utility recovery - If problems occur after installing a device driver, you can use Driver Rollback. If you encounter operating system problems, you should first attempt to use the System Restore feature to other... users, or at a particular state you believe is unsuccessful, then use System Restore. 12 M i c r o s o f t ® W i n d o w s ® X P Fe a t u r e s www.dell.com | support.dell...