Quick Reference Guide
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.... A01 Information in any manner whatsoever without notice. © 2008 Dell Inc. Reproduction in this text: Dell, OptiPlex, and the DELL logo are trademarks of your computer. Dell Inc. Models DCSM, DCNE, DCCY January 2008 P/N NX484 Rev. NOTICE...Dell Inc. Other trademarks and trade names may be used in this document is strictly forbidden. disclaims any references in trademarks and trade names other than its own. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Microsoft, Windows, Windows Vista, and the Windows Vista Start...
.... A01 Information in any manner whatsoever without notice. © 2008 Dell Inc. Reproduction in this text: Dell, OptiPlex, and the DELL logo are trademarks of your computer. Dell Inc. Models DCSM, DCNE, DCCY January 2008 P/N NX484 Rev. NOTICE...Dell Inc. Other trademarks and trade names may be used in this document is strictly forbidden. disclaims any references in trademarks and trade names other than its own. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Microsoft, Windows, Windows Vista, and the Windows Vista Start...
Quick Reference Guide
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... replace parts • Specifications • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft Windows Help and Support Center 1 Click Start → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your computer. What Are You...
... replace parts • Specifications • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft Windows Help and Support Center 1 Click Start → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your computer. What Are You...
Quick Reference Guide
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... my desktop Find It Here Windows Help and Support Center 1 To access Windows Help and Support: • In Windows Vista, click Start → Help and Support. • In Windows XP, click Start→ Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic...
... my desktop Find It Here Windows Help and Support Center 1 To access Windows Help and Support: • In Windows Vista, click Start → Help and Support. • In Windows XP, click Start→ Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic...
Quick Reference Guide
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... any open files, exit any attached devices are COM1 for serial connector 1 and COM2 for instructions. CAUTION: Before you begin any open programs, click the Start button, and then click Shut Down. If your computer and attached devices did not automatically turn off when you turn them off your online User...
... any open files, exit any attached devices are COM1 for serial connector 1 and COM2 for instructions. CAUTION: Before you begin any open programs, click the Start button, and then click Shut Down. If your computer and attached devices did not automatically turn off when you turn them off your online User...
Quick Reference Guide
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...computer cannot display a screen image, contact Dell (see your online User's Guide. Quick Reference Guide 51 If computer problems occur that the device you contact Dell for technical assistance. For information on page 5. Start the Dell Diagnostics from either your hard drive or...restart) your online User's Guide). 1 Shut down the computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active. NOTICE: The Dell Diagnostics works only on contacting Dell, see your computer. 2 When the DELL™ logo appears, press immediately. For information on...
...computer cannot display a screen image, contact Dell (see your online User's Guide. Quick Reference Guide 51 If computer problems occur that the device you contact Dell for technical assistance. For information on page 5. Start the Dell Diagnostics from either your hard drive or...restart) your online User's Guide). 1 Shut down the computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active. NOTICE: The Dell Diagnostics works only on contacting Dell, see your computer. 2 When the DELL™ logo appears, press immediately. For information on...
Quick Reference Guide
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... the option to boot from the optical drive from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 9 When... When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you see a message stating that appears. 6 Type 1 to start the Drivers and Utilities media menu. 7 Type 2 to run. If you wait too long and...
... the option to boot from the optical drive from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 9 When... When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you see a message stating that appears. 6 Type 1 to start the Drivers and Utilities media menu. 7 Type 2 to run. If you wait too long and...
Quick Reference Guide
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... in the recovery mode. the computer is in a normal off or green. To help identify where in the process the computer halted. When the computer starts normally, the patterns or codes on the system type. press the power button. The diagnostic lights are not lit after the computer successfully boots to...
... in the recovery mode. the computer is in a normal off or green. To help identify where in the process the computer halted. When the computer starts normally, the patterns or codes on the system type. press the power button. The diagnostic lights are not lit after the computer successfully boots to...
Quick Reference Guide
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... If available, install properly working memory of the same type into your online User's Guide. Quick Reference Guide 57 If the computer starts normally, reinstall an additional module. Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. •... a graphics card, remove the card, reinstall it and restart the computer (see your computer. • If the problem persists, contact Dell. For information on how to remove and install memory modules). • If you have two or more memory modules installed, remove the ...
... If available, install properly working memory of the same type into your online User's Guide. Quick Reference Guide 57 If the computer starts normally, reinstall an additional module. Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. •... a graphics card, remove the card, reinstall it and restart the computer (see your computer. • If the problem persists, contact Dell. For information on how to remove and install memory modules). • If you have two or more memory modules installed, remove the ...
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... hard drive Reseat all USB devices, check cable connections, and then restart the computer. A possible USB failure has occurred. If the computer starts normally, reinstall an additional module. Reinstall all power and data failure has occurred. No memory modules are detected. • If you have one...If available, install properly working memory of the same type into your online User's Guide. 58 Quick Reference Guide For information on contacting Dell, see the online User's Guide for instructions on how to remove and install memory modules). • If you have two or more ...
... hard drive Reseat all USB devices, check cable connections, and then restart the computer. A possible USB failure has occurred. If the computer starts normally, reinstall an additional module. Reinstall all power and data failure has occurred. No memory modules are detected. • If you have one...If available, install properly working memory of the same type into your online User's Guide. 58 Quick Reference Guide For information on contacting Dell, see the online User's Guide for instructions on how to remove and install memory modules). • If you have two or more ...
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...your computer's online User's Guide). • Ensure that appears on your monitor screen. • If the problem persists, contact Dell for technical assistance. Quick Reference Guide 59 Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility...program and may not indicate a problem (see your online User's Guide. Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. After POST...
...your computer's online User's Guide). • Ensure that appears on your monitor screen. • If the problem persists, contact Dell for technical assistance. Quick Reference Guide 59 Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility...program and may not indicate a problem (see your online User's Guide. Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. After POST...
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If your computer beeps during the operating system setup or is either not detected during start-up: 1 Write down the beep code. 2 See "Dell Diagnostics" on contacting Dell, see your online User's Guide. Code Cause 2 short, 1 long BIOS checksum error 1 long, 2 short Memory test failure (bad memory... a device is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Windows Vista 1 Click Start and click Help and Support. 2 Type hardware troubleshooter in the search field and press to follow the remaining troubleshooting steps. ...
If your computer beeps during the operating system setup or is either not detected during start-up: 1 Write down the beep code. 2 See "Dell Diagnostics" on contacting Dell, see your online User's Guide. Code Cause 2 short, 1 long BIOS checksum error 1 long, 2 short Memory test failure (bad memory... a device is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Windows Vista 1 Click Start and click Help and Support. 2 Type hardware troubleshooter in the search field and press to follow the remaining troubleshooting steps. ...
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... and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click Start . 2 In the Start Search box, type System Restore and press . 3 Click Undo my last restoration and click Next. NOTICE: Make regular backups of your data... files or recover them. Windows Vista Starting System Restore 1 Click Start . 2 In the Start Search box, type System Restore and press . In the event that System Restore did not resolve the issue, you may appear.
... and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click Start . 2 In the Start Search box, type System Restore and press . 3 Click Undo my last restoration and click Next. NOTICE: Make regular backups of your data... files or recover them. Windows Vista Starting System Restore 1 Click Start . 2 In the Start Search box, type System Restore and press . In the event that System Restore did not resolve the issue, you may appear.
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...the steps using a different restore point, or you want to an earlier time is automatically selected. Windows XP Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. If a calendar date has only one restore point... and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that restore point is selected and click...
...the steps using a different restore point, or you want to an earlier time is automatically selected. Windows XP Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. If a calendar date has only one restore point... and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that restore point is selected and click...
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.... 4 After the computer restarts, click OK. Reinstalling Your Microsoft Windows Operating System To reinstall your operating system, see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Ensure that corresponds to the operating system your computer... open programs. Do not alter, open, or delete any open files and exit any files or programs until the system restoration is complete. 1 Click the Start button, point to complete. Quick Reference Guide 63
.... 4 After the computer restarts, click OK. Reinstalling Your Microsoft Windows Operating System To reinstall your operating system, see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Ensure that corresponds to the operating system your computer... open programs. Do not alter, open, or delete any open files and exit any files or programs until the system restoration is complete. 1 Click the Start button, point to complete. Quick Reference Guide 63
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... NOTE: If you reinstall your operating system to the devices specified in before you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that were installed during assembly of the computer.... On the next start-up all data files on the screen to complete the installation. If Device Driver Rollback does...
... NOTE: If you reinstall your operating system to the devices specified in before you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that were installed during assembly of the computer.... On the next start-up all data files on the screen to complete the installation. If Device Driver Rollback does...
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Windows Vista® 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 15 When the Ready to register with your Microsoft Windows operating system. NOTE: The User Account ...
Windows Vista® 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 15 When the Ready to register with your Microsoft Windows operating system. NOTE: The User Account ...
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...Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Windows Vista: 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for which the ...Back Driver. 68 Quick Reference Guide Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to enter the Device Manager. 3 Right-click the device for Dell™ computers. NOTE: The User Account Control window may need to...
...Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Windows Vista: 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for which the ...Back Driver. 68 Quick Reference Guide Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to enter the Device Manager. 3 Right-click the device for Dell™ computers. NOTE: The User Account Control window may need to...
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... and restart your hard drive as described in the previous section: Windows Vista: 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. Quick Reference Guide 69 Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the...Browse and browse to the location to your computer. If you are an administrator on the computer, click Continue; Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the...
... and restart your hard drive as described in the previous section: Windows Vista: 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. Quick Reference Guide 69 Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the...Browse and browse to the location to your computer. If you are an administrator on the computer, click Continue; Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the...
User's Guide
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E-Mail, Modem, and Internet Problems 314 Keyboard Problems 315 Fan Problems 316 Lockups and Software Problems 316 The computer does not start up 316 The computer stops responding 316 A program stops responding 317 A program crashes repeatedly 317 A solid blue screen appears 317 Other software problems 317 Media ... Video and Monitor Problems 325 If the screen is blank 325 If the screen is difficult to read 326 15 Troubleshooting Tools and Utilities 327 Dell Diagnostics 327 When to Use the Dell Diagnostics 327 System Lights 329 Diagnostic Lights 330 Beep Codes 332 Contents 9
E-Mail, Modem, and Internet Problems 314 Keyboard Problems 315 Fan Problems 316 Lockups and Software Problems 316 The computer does not start up 316 The computer stops responding 316 A program stops responding 317 A program crashes repeatedly 317 A solid blue screen appears 317 Other software problems 317 Media ... Video and Monitor Problems 325 If the screen is blank 325 If the screen is difficult to read 326 15 Troubleshooting Tools and Utilities 327 Dell Diagnostics 327 When to Use the Dell Diagnostics 327 System Lights 329 Diagnostic Lights 330 Beep Codes 332 Contents 9
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...the topic that describes your problem. 4 Follow the instructions on the screen. To learn more and get started with programs and files • How to personalize my desktop 1 Click the Start button and click Help and Support. 2 Either select one of accessing the Welcome Center is to click... XP or Windows Vista® • How to work with DellConnect, go to support.dell.com and click Revolutionary remote help with troubleshooting my computer DellConnect™ Service and Support Dell associates can choose to add user accounts for the first time. You can diagnose and repair...
...the topic that describes your problem. 4 Follow the instructions on the screen. To learn more and get started with programs and files • How to personalize my desktop 1 Click the Start button and click Help and Support. 2 Either select one of accessing the Welcome Center is to click... XP or Windows Vista® • How to work with DellConnect, go to support.dell.com and click Revolutionary remote help with troubleshooting my computer DellConnect™ Service and Support Dell associates can choose to add user accounts for the first time. You can diagnose and repair...