Replacing the Bottom Access Panel
Page 1
...see your iAMT configuration-mode number (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: If you : • Remove the original bottom access-panel from your computer (see your Service Manual). • Select the correct label that is missing, damaged, or otherwise... illegible, contact Dell to remove the computer cover, first disconnect the computer power and modem cables from all ...
...see your iAMT configuration-mode number (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: If you : • Remove the original bottom access-panel from your computer (see your Service Manual). • Select the correct label that is missing, damaged, or otherwise... illegible, contact Dell to remove the computer cover, first disconnect the computer power and modem cables from all ...
Replacing the Bottom Access Panel
Page 2
...in this document to refer to change without the written permission of Dell Inc. Other trademarks and trade names may be used in this document is strictly forbidden. label label You should see your Service Manual). is subject to either the entities claiming the marks and names or... their products. Reproduction of these materials in any proprietary interest in this text: Dell and the DELL logo are trademarks of the cover. disclaims any manner...
...in this document to refer to change without the written permission of Dell Inc. Other trademarks and trade names may be used in this document is strictly forbidden. label label You should see your Service Manual). is subject to either the entities claiming the marks and names or... their products. Reproduction of these materials in any proprietary interest in this text: Dell and the DELL logo are trademarks of the cover. disclaims any manner...
Replacing the System Board
Page 1
... and modem cables from all electrical outlets. Replacing the System Board About Warnings WARNING: A WARNING indicates a potential for Dell Precision™ M6400 Mobile Workstations, skip this section, read the safety information that shipped with your Service Manual). 2 Take note of the label that you need to the inside of the bottom access panel. label label...
... and modem cables from all electrical outlets. Replacing the System Board About Warnings WARNING: A WARNING indicates a potential for Dell Precision™ M6400 Mobile Workstations, skip this section, read the safety information that shipped with your Service Manual). 2 Take note of the label that you need to the inside of the bottom access panel. label label...
Replacing the System Board
Page 2
... it should see one of the chassis: NOTE: If the original configuration-mode label is missing, damaged, or otherwise illegible, contact Dell to select the appropriate configuration for contact information). 3 Replace the bottom access panel. You should . 6 Enter the configuration-mode number... that you to obtain your configuration-mode number (see your Service Manual. 4 Disconnect the network cable, if applicable, and the mass storage devices like hard drives or USB flash keys. 9 Restart the computer...
... it should see one of the chassis: NOTE: If the original configuration-mode label is missing, damaged, or otherwise illegible, contact Dell to select the appropriate configuration for contact information). 3 Replace the bottom access panel. You should . 6 Enter the configuration-mode number... that you to obtain your configuration-mode number (see your Service Manual. 4 Disconnect the network cable, if applicable, and the mass storage devices like hard drives or USB flash keys. 9 Restart the computer...
Setup and Quick Reference Guide
Page 17
NOTE: If you selected Set up my connection manually. • If you want to connect to complete the setup. Setting Up Your Computer 17 If you do not know which type of Internet service ... do not have a setup CD, click Use the CD I got from your ISP but you did not receive a setup CD, click Set up my connection manually in progress. 4 Follow the instructions provided on the screen by your ISP. 5 Follow the instructions on the screen to the Internet?, and click Next. 6 Use...
NOTE: If you selected Set up my connection manually. • If you want to connect to complete the setup. Setting Up Your Computer 17 If you do not know which type of Internet service ... do not have a setup CD, click Use the CD I got from your ISP but you did not receive a setup CD, click Set up my connection manually in progress. 4 Follow the instructions provided on the screen by your ISP. 5 Follow the instructions on the screen to the Internet?, and click Next. 6 Use...
Setup and Quick Reference Guide
Page 22
Ports and Connectors Audio IEEE 1394a microphone connector, stereo headphone/speakers connector 4-pin connector 22 Specifications For more information about iAMT, see your computer's Service Manual at support.dell.com. Secure Digital (SD) Memory Card Reader Cards supported SD, SDIO, SD HC, Mini SD (with adapter) MMC, MMC+, Mini MMC (with adapter) Memory..., both memory slots must be populated and must have a DIMM in size. Non-ECC memory only. For more information about the memory connector, see the Dell™ Systems Management Administrator's Guide at support...
Ports and Connectors Audio IEEE 1394a microphone connector, stereo headphone/speakers connector 4-pin connector 22 Specifications For more information about iAMT, see your computer's Service Manual at support.dell.com. Secure Digital (SD) Memory Card Reader Cards supported SD, SDIO, SD HC, Mini SD (with adapter) MMC, MMC+, Mini MMC (with adapter) Memory..., both memory slots must be populated and must have a DIMM in size. Non-ECC memory only. For more information about the memory connector, see the Dell™ Systems Management Administrator's Guide at support...
Setup and Quick Reference Guide
Page 32
... normally, reinstall an additional module. Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. Possible motherboard failure. 2 No memory modules 1 If you have two or more serious cause (see your Service Manual at support.dell.com), and then restart the computer. Continue until you have identified a faulty module or reinstalled all...
... normally, reinstall an additional module. Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. Possible motherboard failure. 2 No memory modules 1 If you have two or more serious cause (see your Service Manual at support.dell.com), and then restart the computer. Continue until you have identified a faulty module or reinstalled all...
Setup and Quick Reference Guide
Page 33
.... See your computer. Run the hard drive tests in this section, follow the safety instructions that shipped with your Service Manual at support.dell.com for the operating system or the program that you begin any of the procedures in the...). battery failure or 2 If the problem persists, contact Dell. If the problem persists, contact Dell (see "Contacting Dell" on page 65). Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery (see your Service Manual at support.dell.com for more information. Enable the Pointing Device option in...
.... See your computer. Run the hard drive tests in this section, follow the safety instructions that shipped with your Service Manual at support.dell.com for the operating system or the program that you begin any of the procedures in the...). battery failure or 2 If the problem persists, contact Dell. If the problem persists, contact Dell (see "Contacting Dell" on page 65). Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery (see your Service Manual at support.dell.com for more information. Enable the Pointing Device option in...
Setup and Quick Reference Guide
Page 34
.... The operating system is unable to commands from a CD. 34 Troubleshooting Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com for more information. Then, shut down the computer, reinstall the hard drive, and restart the computer. HA R D -DISK DRIVE ... drive. The hard drive does not respond to a different disk or use these characters in the computer. See your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in filenames. ...
.... The operating system is unable to commands from a CD. 34 Troubleshooting Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com for more information. Then, shut down the computer, reinstall the hard drive, and restart the computer. HA R D -DISK DRIVE ... drive. The hard drive does not respond to a different disk or use these characters in the computer. See your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in filenames. ...
Setup and Quick Reference Guide
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... L E R F A I L U R E - K E Y B O A R D D A T A L I N E F A I L U R E - For external keyboards or keypads, check the cable connection. See your Service Manual at support.dell.com for more information. For external keyboards, check the cable connection. Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on page 40). D I S K D R I V E R E A D F A I L U R E - The hard drive may be...Dell Diagnostics (see "Dell Diagnostics" on page 40). Run the Keyboard Controller test in the Dell Diagnostics (see your Service Manual at support.dell...
... L E R F A I L U R E - K E Y B O A R D D A T A L I N E F A I L U R E - For external keyboards or keypads, check the cable connection. See your Service Manual at support.dell.com for more information. For external keyboards, check the cable connection. Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on page 40). D I S K D R I V E R E A D F A I L U R E - The hard drive may be...Dell Diagnostics (see "Dell Diagnostics" on page 40). Run the Keyboard Controller test in the Dell Diagnostics (see your Service Manual at support.dell...
Setup and Quick Reference Guide
Page 36
...Reinstall the memory modules and, if necessary, replace them . If the error message still appears, see "Contacting Dell" on page 40). Reinstall the memory modules and, if necessary, replace them . See your Service Manual at support.dell.com for more information. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - N O B ...memory modules and, if necessary, replace them . See your Service Manual at support.dell.com for more information. If the hard drive is your Service Manual at support.dell.com for more information. A memory module may be faulty or ...
...Reinstall the memory modules and, if necessary, replace them . If the error message still appears, see "Contacting Dell" on page 40). Reinstall the memory modules and, if necessary, replace them . See your Service Manual at support.dell.com for more information. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - N O B ...memory modules and, if necessary, replace them . See your Service Manual at support.dell.com for more information. If the hard drive is your Service Manual at support.dell.com for more information. A memory module may be faulty or ...
Setup and Quick Reference Guide
Page 38
... HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I N P R O T E C T E D M O D E - If the message reappears, contact Dell (see "Contacting Dell" on page 40). Connect your Service Manual at support.dell.com for more information. If the problem persists, contact Dell (see "Contacting Dell" on page 40). TI M E - otherwise, activate hibernate mode or shut down the computer. OF -D A Y CLOCK...
... HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I N P R O T E C T E D M O D E - If the message reappears, contact Dell (see "Contacting Dell" on page 40). Connect your Service Manual at support.dell.com for more information. If the problem persists, contact Dell (see "Contacting Dell" on page 40). TI M E - otherwise, activate hibernate mode or shut down the computer. OF -D A Y CLOCK...
Setup and Quick Reference Guide
Page 39
... in BIOS setup. Replace processor fan. KEYBOARD FAILURE - A chip on the system board might be malfunctioning or system board failure (see "Contacting Dell" on hard drive, or the hard drive cable is loose, or no bootable device exists. • If the hard drive is your boot...incompatibility. Disconnect the USB device. This feature can use the Hardware Troubleshooter to start test (see your Service Manual at support.dell.com). See your Service Manual at support.dell.com. Use external power source for assistance). HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS ...
... in BIOS setup. Replace processor fan. KEYBOARD FAILURE - A chip on the system board might be malfunctioning or system board failure (see "Contacting Dell" on hard drive, or the hard drive cable is loose, or no bootable device exists. • If the hard drive is your boot...incompatibility. Disconnect the USB device. This feature can use the Hardware Troubleshooter to start test (see your Service Manual at support.dell.com). See your Service Manual at support.dell.com. Use external power source for assistance). HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS ...
Setup and Quick Reference Guide
Page 40
... works only on page 44) and run the Dell Diagnostics before you begin . See your Service Manual at support.dell.com to review your computer. Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the ... program and is optional and may not ship with your computer cannot display a screen image, see "Lockups and Software Problems" on Dell computers. It is known to Use the Dell Diagnostics If you experience a problem with your hard drive or from the Drivers and Utilities media. When to be working properly. 40...
... works only on page 44) and run the Dell Diagnostics before you begin . See your Service Manual at support.dell.com to review your computer. Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the ... program and is optional and may not ship with your computer cannot display a screen image, see "Lockups and Software Problems" on Dell computers. It is known to Use the Dell Diagnostics If you experience a problem with your hard drive or from the Drivers and Utilities media. When to be working properly. 40...
Setup and Quick Reference Guide
Page 42
...procedures in this document were written for the Windows default view, so they may help support personnel to the system board (see your Service Manual at support.dell.com). • If a device does not work, ensure that the device is properly connected. • If an error message appears...computer. The computer is either turned off or is not receiving power. • Reseat the power cable in a program, see your Service Manual at support.dell.com). Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, ...
...procedures in this document were written for the Windows default view, so they may help support personnel to the system board (see your Service Manual at support.dell.com). • If a device does not work, ensure that the device is properly connected. • If an error message appears...computer. The computer is either turned off or is not receiving power. • Reseat the power cable in a program, see your Service Manual at support.dell.com). Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, ...
Setup and Quick Reference Guide
Page 43
... mode. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - Troubleshooting 43 ELIMINATE INTERFERENCE - If necessary, install additional memory (see your Service Manual at support.dell.com). • Remove and then reinstall any of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the...; Ensure that the processor power cable is securely connected to the system board power connector (see your Service Manual at support.dell.com) to ensure that the main power cable and the front panel cable are not using to see if...
... mode. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - Troubleshooting 43 ELIMINATE INTERFERENCE - If necessary, install additional memory (see your Service Manual at support.dell.com). • Remove and then reinstall any of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the...; Ensure that the processor power cable is securely connected to the system board power connector (see your Service Manual at support.dell.com) to ensure that the main power cable and the front panel cable are not using to see if...
Setup and Quick Reference Guide
Page 44
... that is supported by your computer. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer. Lockups and Software Problems CAUTION: Before you begin any of... memory supported by your computer, see "Specifications" on page 21. • Run the Dell Diagnostics (see your Service Manual at least 8 to 10 seconds (until the computer turns off), and then restart your mouse, press and hold the power button...
... that is supported by your computer. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer. Lockups and Software Problems CAUTION: Before you begin any of... memory supported by your computer, see "Specifications" on page 21. • Run the Dell Diagnostics (see your Service Manual at least 8 to 10 seconds (until the computer turns off), and then restart your mouse, press and hold the power button...
Setup and Quick Reference Guide
Page 47
... icon to perform the following tasks: • Check your computing environment. The Dell Support Utility is customized for the Dell Support Utility, and view Dell Support settings. Troubleshooting 47 Clicking the Dell Support Icon Click or right-click the icon to manually check your computing environment, view frequently asked questions, access the help file for...
... icon to perform the following tasks: • Check your computing environment. The Dell Support Utility is customized for the Dell Support Utility, and view Dell Support settings. Troubleshooting 47 Clicking the Dell Support Icon Click or right-click the icon to manually check your computing environment, view frequently asked questions, access the help file for...
Setup and Quick Reference Guide
Page 51
... is not required by your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. Reinstalling Software 51 2 When the Drivers and Utilities media installation program...
... is not required by your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. Reinstalling Software 51 2 When the Drivers and Utilities media installation program...
Setup and Quick Reference Guide
Page 58
.... 58 Finding Information only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Service Manual • How to remove and replace parts The Service Manual for your computer can be found at support.dell.com. • How to configure system settings • How to troubleshoot and solve problems...
.... 58 Finding Information only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Service Manual • How to remove and replace parts The Service Manual for your computer can be found at support.dell.com. • How to configure system settings • How to troubleshoot and solve problems...