E-Family Re-Image Guide
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...LAN - Wireless WAN - Contactless smartcard / RFID - Touch Screen Digitizer (Only E6400 ATG / E6410 ATG) - Reader, Flash, and ARM Dell Confidential Intel Turbo Boost - Bluetooth / UWB - Chipset o Intel Core 2 Duo & Solo & Celeron M - E-Family 1st generation o Intel Core i5 & i7 - Dell Control Point o System Manager o Connection Manager - Privacy ... - WiMAX - Broadcom Unified Security Hub (USH) - Webcam - Free Fall Sensor on non E-Family or previous Dell products. applies to E-Family 1st generation only o Security Manager - Latitude On / Precision On -
...LAN - Wireless WAN - Contactless smartcard / RFID - Touch Screen Digitizer (Only E6400 ATG / E6410 ATG) - Reader, Flash, and ARM Dell Confidential Intel Turbo Boost - Bluetooth / UWB - Chipset o Intel Core 2 Duo & Solo & Celeron M - E-Family 1st generation o Intel Core i5 & i7 - Dell Control Point o System Manager o Connection Manager - Privacy ... - WiMAX - Broadcom Unified Security Hub (USH) - Webcam - Free Fall Sensor on non E-Family or previous Dell products. applies to E-Family 1st generation only o Security Manager - Latitude On / Precision On -
E-Family Re-Image Guide
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...16. Touch Screen Digitizer 19. Intel Chipset 2. Intel vPro or AMT 17. E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential PCMCIA/SmartCard controller 4. Intel Turbo Boost (only on Dell EFamily systems ...10. XP (32 & 64-Bit ) only 20. Free Fall Sensor 15. Control Vault Firmware Applications Dell Control Point - DCP • System Manager • Connection Manager - Dell Desktop System Software 3. Intel Storage: 5. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) 13. Webcam...
...16. Touch Screen Digitizer 19. Intel Chipset 2. Intel vPro or AMT 17. E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential PCMCIA/SmartCard controller 4. Intel Turbo Boost (only on Dell EFamily systems ...10. XP (32 & 64-Bit ) only 20. Free Fall Sensor 15. Control Vault Firmware Applications Dell Control Point - DCP • System Manager • Connection Manager - Dell Desktop System Software 3. Intel Storage: 5. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) 13. Webcam...
E-Family Re-Image Guide
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... XP (32 & 64-Bit) only - ADBL • Requires Dell DCP System Manager (for all System Manager release) • Requires Security driver (for System Manager version 1.0 & 1.1 only) • DCP - Webcam driver - Latitude On / Precision On - Reader, Flash, and ARM o Communication ...solution that is not desired and under Microsoft Windows Vista only o Control Point Connection Manager - E-Family Reimage "How-To" Guide - Touch Screen Digitizer - Ambient Light Sensor • Requires Dell DCP-SM or ...
... XP (32 & 64-Bit) only - ADBL • Requires Dell DCP System Manager (for all System Manager release) • Requires Security driver (for System Manager version 1.0 & 1.1 only) • DCP - Webcam driver - Latitude On / Precision On - Reader, Flash, and ARM o Communication ...solution that is not desired and under Microsoft Windows Vista only o Control Point Connection Manager - E-Family Reimage "How-To" Guide - Touch Screen Digitizer - Ambient Light Sensor • Requires Dell DCP-SM or ...
E-Family Re-Image Guide
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... the latest security, reliability, and compatibility updates are installed. E-Family Reimage "How-To" Guide 2.6.21 Touch Screen Digitizer (E6400 ATG & E6410 ATG systems only) - Install the Digitech Touchscreen driver and application available on Dell's driver & downloads support web site (support.dell.com) under the "Input Device Drivers" section o For video capturing / streaming features, install webcam software...
... the latest security, reliability, and compatibility updates are installed. E-Family Reimage "How-To" Guide 2.6.21 Touch Screen Digitizer (E6400 ATG & E6410 ATG systems only) - Install the Digitech Touchscreen driver and application available on Dell's driver & downloads support web site (support.dell.com) under the "Input Device Drivers" section o For video capturing / streaming features, install webcam software...
E-Family Re-Image Guide
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...Yes N/A No Yes N/A Yes, thru individual settings in the OS. Yes Yes Yes Yes Yes Yes Availablity of Feature when Dell provides drivers/middleware, but with No screen pop-up display Yes N/A Yes, but No DCP N/A N/A N/A N/A Yes (Intel LOM) Availabilty of Feature when DCP... BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A No Yes N/A No Yes N/A No Dell Confidential Yes, through BIOS Yes, through on screen display v1.0 Ability to toggle display by v1.0 default). v1.0 View battery health info. UMA Graphics Fn+E to enable/...
...Yes N/A No Yes N/A Yes, thru individual settings in the OS. Yes Yes Yes Yes Yes Yes Availablity of Feature when Dell provides drivers/middleware, but with No screen pop-up display Yes N/A Yes, but No DCP N/A N/A N/A N/A Yes (Intel LOM) Availabilty of Feature when DCP... BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A No Yes N/A No Yes N/A No Dell Confidential Yes, through BIOS Yes, through on screen display v1.0 Ability to toggle display by v1.0 default). v1.0 View battery health info. UMA Graphics Fn+E to enable/...
Replacing the System Board
Page 2
...network cable and the mass storage devices like hard drives or USB flash keys. 5 Connect the AC adapter and turn on the initialization screen prompts you obtained from the label inside of the chassis: NOTE: If the original configuration-mode label is missing, damaged, or otherwise illegible,... contact Dell to select the appropriate configuration for contact information). 3 Replace the bottom access panel. The green text on the computer. Once you have ...
...network cable and the mass storage devices like hard drives or USB flash keys. 5 Connect the AC adapter and turn on the initialization screen prompts you obtained from the label inside of the chassis: NOTE: If the original configuration-mode label is missing, damaged, or otherwise illegible,... contact Dell to select the appropriate configuration for contact information). 3 Replace the bottom access panel. The green text on the computer. Once you have ...
Setup and Quick Reference Guide
Page 16
.... 3 Follow the instructions on your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP to the Internet, see the Dell Technology Guide. NOTE: If you cannot connect to check the service status, or try connecting again later. If you do not have an ISP icon... on how you want to set up connection, connect a telephone line to the modem connector on the screen to the telephone wall connector before you set up modem or ISDN. 16 Setting Up Your Computer If you do not have a service outage. If...
.... 3 Follow the instructions on your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP to the Internet, see the Dell Technology Guide. NOTE: If you cannot connect to check the service status, or try connecting again later. If you do not have an ISP icon... on how you want to set up connection, connect a telephone line to the modem connector on the screen to the telephone wall connector before you set up modem or ISDN. 16 Setting Up Your Computer If you do not have a service outage. If...
Setup and Quick Reference Guide
Page 17
Otherwise, follow the instructions on the screen to a New Computer Microsoft® Windows Vista® Operating System 1 Click the Windows ...did not receive a setup CD, click Set up my connection manually in progress. 4 Follow the instructions provided on the screen by your ISP to the Internet. 3 In the next window, click the appropriate option: • If you do ...a list of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to step 5. Setting Up Your Computer 17 NOTE: If you ...
Otherwise, follow the instructions on the screen to a New Computer Microsoft® Windows Vista® Operating System 1 Click the Windows ...did not receive a setup CD, click Set up my connection manually in progress. 4 Follow the instructions provided on the screen by your ISP to the Internet. 3 In the next window, click the appropriate option: • If you do ...a list of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to step 5. Setting Up Your Computer 17 NOTE: If you ...
Setup and Quick Reference Guide
Page 18
... from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do ?, click Transfer files and settings→ Next. 18 Setting Up Your Computer For instructions on...; All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is optional and may not be included with certain computers. This information may not be available...
... from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do ?, click Transfer files and settings→ Next. 18 Setting Up Your Computer For instructions on...; All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is optional and may not be included with certain computers. This information may not be available...
Setup and Quick Reference Guide
Page 19
...the new computer, click Next. 2 On the Where are the files and settings? 4 On the Which computer is this ? screen, select the method you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following steps: 1 Open the Files and Settings Transfer Wizard: click Start...5 Insert the removable media, such as a writable CD, and click OK. To create a wizard disk, use your new computer. 3 On the Finished screen, click Finished, and restart the new computer. Running the Files and Settings Transfer Wizard Without the Operating System Media To run the Files and Settings...
...the new computer, click Next. 2 On the Where are the files and settings? 4 On the Which computer is this ? screen, select the method you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following steps: 1 Open the Files and Settings Transfer Wizard: click Start...5 Insert the removable media, such as a writable CD, and click OK. To create a wizard disk, use your new computer. 3 On the Finished screen, click Finished, and restart the new computer. Running the Files and Settings Transfer Wizard Without the Operating System Media To run the Files and Settings...
Setup and Quick Reference Guide
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...the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. screen, select the method you chose for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® ...fastwiz (on the appropriate removable media) and click OK. 3 On the Files and Settings Transfer Wizard welcome screen, click Next. 4 On the Which computer is this procedure, search support.dell.com for transferring your old computer message appears, do you prefer. 6 On the What do not click ...
...the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. screen, select the method you chose for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® ...fastwiz (on the appropriate removable media) and click OK. 3 On the Files and Settings Transfer Wizard welcome screen, click Next. 4 On the Which computer is this procedure, search support.dell.com for transferring your old computer message appears, do you prefer. 6 On the What do not click ...
Setup and Quick Reference Guide
Page 41
...and press . When the DELL logo appears, press immediately. then, shut down your computer. 3 When the DELL™ logo appears, press immediately. Troubleshooting 41 Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 65. 1... Ensure that the computer is connected to an electrical outlet that is appropriate for one time only. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers...
...and press . When the DELL logo appears, press immediately. then, shut down your computer. 3 When the DELL™ logo appears, press immediately. Troubleshooting 41 Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 65. 1... Ensure that the computer is connected to an electrical outlet that is appropriate for one time only. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers...
Setup and Quick Reference Guide
Page 42
...the electrical outlet is working by testing it with your computer. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you set your Dell computer to run, and follow the safety information that shipped with another device, such as a lamp. • Ensure that the main power cable ...). • If a device does not work, ensure that the part is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s). • If an error message occurs ...
...the electrical outlet is working by testing it with your computer. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you set your Dell computer to run, and follow the safety information that shipped with another device, such as a lamp. • Ensure that the main power cable ...). • If a device does not work, ensure that the part is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s). • If an error message occurs ...
Setup and Quick Reference Guide
Page 45
...1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to select the program that... system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. C H E C K T H E S O F T WA RE D O C U M EN T A TI O N - Windows Vista: The Program Compatibility Wizard ...
...1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to select the program that... system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. C H E C K T H E S O F T WA RE D O C U M EN T A TI O N - Windows Vista: The Program Compatibility Wizard ...
Setup and Quick Reference Guide
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...Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that the Show icon on the taskbar option is checked. For more about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Troubleshooting 47 The icon in your... computing environment. If the Dell Support icon does not appear in the taskbar functions ...
...Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that the Show icon on the taskbar option is checked. For more about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Troubleshooting 47 The icon in your... computing environment. If the Dell Support icon does not appear in the taskbar functions ...
Setup and Quick Reference Guide
Page 51
...exit the Drivers and Utilities program. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If a particular driver is not listed, then that the Resource media is not required by your media drive directory to display... Properties→ Device Manager. If you see the documentation that came with the device. If those drivers are an administrator on the screen. A message stating that driver is detecting hardware in your operating system. The drivers that are used by your computer.
...exit the Drivers and Utilities program. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If a particular driver is not listed, then that the Resource media is not required by your media drive directory to display... Properties→ Device Manager. If you see the documentation that came with the device. If those drivers are an administrator on the screen. A message stating that driver is detecting hardware in your operating system. The drivers that are used by your computer.
Setup and Quick Reference Guide
Page 53
...; computer to the Windows Classic view. NOTE: Set your data files. Reinstalling Software 53 NOTICE: Make regular backups of your Dell™ computer to the Windows Classic view. In the event that System Restore did not resolve the issue, you restore the computer to an ...→ System Restore. 2 Click either Restore my computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining prompts on -screen prompts. Windows XP: NOTICE: Before you may appear. NOTE: The User Account Control window may undo the last system restore (see "Undoing the Last System...
...; computer to the Windows Classic view. NOTE: Set your data files. Reinstalling Software 53 NOTICE: Make regular backups of your Dell™ computer to the Windows Classic view. In the event that System Restore did not resolve the issue, you restore the computer to an ...→ System Restore. 2 Click either Restore my computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining prompts on -screen prompts. Windows XP: NOTICE: Before you may appear. NOTE: The User Account Control window may undo the last system restore (see "Undoing the Last System...
Setup and Quick Reference Guide
Page 55
... to complete. If Device Driver Rollback does not resolve the problem, use Microsoft Windows Reinstalling Software 55 The Confirm Data Deletion screen appears. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish...Click the checkbox to confirm that you may take 5 or more minutes to the factory condition, then click Next. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating ...
... to complete. If Device Driver Rollback does not resolve the problem, use Microsoft Windows Reinstalling Software 55 The Confirm Data Deletion screen appears. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish...Click the checkbox to confirm that you may take 5 or more minutes to the factory condition, then click Next. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating ...
Setup and Quick Reference Guide
Page 56
... the Install Windows message appears, click Exit. 4 Restart the computer. Depending on the region from CD-ROM, and follow the instructions on the screen to load any key to Boot from which you ordered your computer, or whether you installed the new device driver. NOTE: If you see the... "Using Microsoft® Windows® System Restore" on your primary hard drive. then, shut down your computer and try again. Use the Dell Drivers and Utilities media to complete the installation. 56 Reinstalling Software NOTE: The next steps change the boot sequence for one time only. After you...
... the Install Windows message appears, click Exit. 4 Restart the computer. Depending on the region from CD-ROM, and follow the instructions on the screen to load any key to Boot from which you ordered your computer, or whether you installed the new device driver. NOTE: If you see the... "Using Microsoft® Windows® System Restore" on your primary hard drive. then, shut down your computer and try again. Use the Dell Drivers and Utilities media to complete the installation. 56 Reinstalling Software NOTE: The next steps change the boot sequence for one time only. After you...
Setup and Quick Reference Guide
Page 69
...customer service, 60 System Restore, 52 enabling, 54 T transferring information to a new computer, 17 troubleshooting, 31, 58 blue screen, 45 computer not responding, 44 Dell Diagnostics, 40 error messages, 33 memory, 43 power, 42 power light conditions, 42 power lights, 31 program crashes, 44 ...programs and Windows compatibility, 45 restore to previous state, 52 software, 44-46 tips, 42 W Windows License label, 58 Windows Vista Dell Factory Image Restore, 54-55 Device Driver Rollback, 50 Program Compatibility wizard, 45 reinstalling, 57 returning to a previous device driver version, 50...
...customer service, 60 System Restore, 52 enabling, 54 T transferring information to a new computer, 17 troubleshooting, 31, 58 blue screen, 45 computer not responding, 44 Dell Diagnostics, 40 error messages, 33 memory, 43 power, 42 power light conditions, 42 power lights, 31 program crashes, 44 ...programs and Windows compatibility, 45 restore to previous state, 52 software, 44-46 tips, 42 W Windows License label, 58 Windows Vista Dell Factory Image Restore, 54-55 Device Driver Rollback, 50 Program Compatibility wizard, 45 reinstalling, 57 returning to a previous device driver version, 50...