Media Base Setup Guide
Page 9
... prevent ESD damage, you should discharge static electricity from the antistatic packing material until you are ready to your computer's internal electronic components, such as a memory module. You can protect against ESD by touching a metal grounded object (such as an unpainted metal surface on your body or an object, such as...
... prevent ESD damage, you should discharge static electricity from the antistatic packing material until you are ready to your computer's internal electronic components, such as a memory module. You can protect against ESD by touching a metal grounded object (such as an unpainted metal surface on your body or an object, such as...
User's Guide
Page 7
... Icon 74 Double-Clicking the Dell Support Icon 75 Drive Problems 75 Optical drive problems 76 Hard drive problems 76 E-Mail, Modem, and Internet Problems 77 Error Messages 78 IEEE 1394 ... crashes repeatedly 83 A program is designed for an earlier Microsoft® Windows® operating system 83 A solid blue screen appears 83 Other software problems 83 Memory Problems 84 Network Problems 84 General 84 PC Card or ExpressCard Problems 85 Power Problems 85 Ensuring Sufficient Power for Your Computer 86 Docking Power...
... Icon 74 Double-Clicking the Dell Support Icon 75 Drive Problems 75 Optical drive problems 76 Hard drive problems 76 E-Mail, Modem, and Internet Problems 77 Error Messages 78 IEEE 1394 ... crashes repeatedly 83 A program is designed for an earlier Microsoft® Windows® operating system 83 A solid blue screen appears 83 Other software problems 83 Memory Problems 84 Network Problems 84 General 84 PC Card or ExpressCard Problems 85 Power Problems 85 Ensuring Sufficient Power for Your Computer 86 Docking Power...
User's Guide
Page 8
... 103 Turning Off Your Computer 103 Before Working Inside Your Computer 104 Hard Drive 105 Removing the Hard Drive 106 Replacing the Hard Drive 108 Memory 108 8 Contents
... 103 Turning Off Your Computer 103 Before Working Inside Your Computer 104 Hard Drive 105 Removing the Hard Drive 106 Replacing the Hard Drive 108 Memory 108 8 Contents
User's Guide
Page 13
... Upgrade information for your computer, you reinstall the To download Notebook System Software: operating system for components, such as memory, the hard drive, and the operating system • Customer Care - This support provides real-time health scans of...8226; Software upgrades and troubleshooting hints - Contact information, service call status and support history, service contract, online discussions with other Dell customers • Upgrades - NSS is an automated upgrade and notification system installed on the screen. Certified drivers, patches, and ...
... Upgrade information for your computer, you reinstall the To download Notebook System Software: operating system for components, such as memory, the hard drive, and the operating system • Customer Care - This support provides real-time health scans of...8226; Software upgrades and troubleshooting hints - Contact information, service call status and support history, service contract, online discussions with other Dell customers • Upgrades - NSS is an automated upgrade and notification system installed on the screen. Certified drivers, patches, and ...
User's Guide
Page 18
... low-light and high-light environments. Left Side View 1 23 4 5 6 1 security cable slot 4 PC Card slot 2 microphone connector 5 Smart Card slot 3 headphone connector 6 Secure Digital memory card slot NOTE: The computer turns on page 61. M I T Y C A B L E S L O T - To enable or disable Bluetooth wireless technology or other wireless devices, turn off your computer by...
... low-light and high-light environments. Left Side View 1 23 4 5 6 1 security cable slot 4 PC Card slot 2 microphone connector 5 Smart Card slot 3 headphone connector 6 Secure Digital memory card slot NOTE: The computer turns on page 61. M I T Y C A B L E S L O T - To enable or disable Bluetooth wireless technology or other wireless devices, turn off your computer by...
User's Guide
Page 19
...as a closed briefcase, while it is normal and does not indicate a problem with a plastic blank installed in an adapter. Use Secure Digital memory cards to accumulate in a low-airflow environment, such as a closed briefcase, while it is running . The computer uses an internal fan to... can damage the computer or cause a fire. 1 2 3 1 air vents 2 wireless switch 3 power button AIR V E N T S - For more information, see "Dell Wi-Fi Catcher™ Network Locator" on page 31. Fan noise is running . You can scan for a wireless LAN (WLAN) in the air vents. Press...
...as a closed briefcase, while it is normal and does not indicate a problem with a plastic blank installed in an adapter. Use Secure Digital memory cards to accumulate in a low-airflow environment, such as a closed briefcase, while it is running . The computer uses an internal fan to... can damage the computer or cause a fire. 1 2 3 1 air vents 2 wireless switch 3 power button AIR V E N T S - For more information, see "Dell Wi-Fi Catcher™ Network Locator" on page 31. Fan noise is running . You can scan for a wireless LAN (WLAN) in the air vents. Press...
User's Guide
Page 23
... push objects into, or allow dust to an electrical outlet. When a battery is installed, you attach your Dell computer in the air vents. Releases the battery. See the documentation that contains one memory module and the WLAN Mini-Card. B A T T E R Y C H A RG E G ...E R Y - Provides information on page 33 for instructions. B A Y L A T CH R EL E A SE (2 ) - Covers the compartment that contains the second memory module connector (DIMM B) (see "Checking the Battery Charge" on page 131). For more information, see "Adding and Replacing Parts" on page 29. D O C K I N...
... push objects into, or allow dust to an electrical outlet. When a battery is installed, you attach your Dell computer in the air vents. Releases the battery. See the documentation that contains one memory module and the WLAN Mini-Card. B A T T E R Y C H A RG E G ...E R Y - Provides information on page 33 for instructions. B A Y L A T CH R EL E A SE (2 ) - Covers the compartment that contains the second memory module connector (DIMM B) (see "Checking the Battery Charge" on page 131). For more information, see "Adding and Replacing Parts" on page 29. D O C K I N...
User's Guide
Page 29
...page 33 for your computer to an electrical outlet when writing to a CD or DVD. For best results, operate the computer with your Dell computer. Replace the battery only with your computer. Battery operating time varies depending on page 33). Using a Battery 29 4 Using a... Windows Power Options Properties or Dell QuickSet, which it is used and the conditions under which you perform operations including, but not limited to, the following: • Using optical drives. • Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices. ...
...page 33 for your computer to an electrical outlet when writing to a CD or DVD. For best results, operate the computer with your Dell computer. Replace the battery only with your computer. Battery operating time varies depending on page 33). Using a Battery 29 4 Using a... Windows Power Options Properties or Dell QuickSet, which it is used and the conditions under which you perform operations including, but not limited to, the following: • Using optical drives. • Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices. ...
User's Guide
Page 72
... for your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to run the Dell Diagnostics from the boot menu and press . When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities media 1... down completely. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your computer. 7 When the Dell Diagnostics Main Menu screen appears, select the test you see the Microsoft® Windows® desktop; If multiple versions are detected during ...
... for your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to run the Dell Diagnostics from the boot menu and press . When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities media 1... down completely. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your computer. 7 When the Dell Diagnostics Main Menu screen appears, select the test you see the Microsoft® Windows® desktop; If multiple versions are detected during ...
User's Guide
Page 73
...having. Tab Results Errors Function Displays the results of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" on a symptom of the problem you select Extended Test from the main menu, the following table for more . ...Troubleshooting 73 Displays error conditions encountered, error codes, and the problem description. Option Test Memory Test System Exit Function Run the stand-alone memory test Run...
...having. Tab Results Errors Function Displays the results of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" on a symptom of the problem you select Extended Test from the main menu, the following table for more . ...Troubleshooting 73 Displays error conditions encountered, error codes, and the problem description. Option Test Memory Test System Exit Function Run the stand-alone memory test Run...
User's Guide
Page 74
..., , icon on the taskbar option is installed on your taskbar: 1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that the Show icon on the taskbar or from system setup, memory, and various internal tests, and it displays the information in the device list in the taskbar functions differently...
..., , icon on the taskbar option is installed on your taskbar: 1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that the Show icon on the taskbar or from system setup, memory, and various internal tests, and it displays the information in the device list in the taskbar functions differently...
User's Guide
Page 78
...Dell Diagnostics (see "Dell Support Utility" on page 71). GA T E A2 0 F A IL U RE - Reinstall the memory modules and, if necessary, replace them (see "Contacting Dell" on page 108). A U XI L I A R Y D E V I C E F A I L U R E - If the problem persists, contact Dell...S Do not use a larger capacity disk. The primary cache internal to support.dell.com and search for the operating system or the program that you begin any of memory recorded in NVRAM does not match the memory installed in the Product Information Guide. Error Messages Fill out the Diagnostics Checklist (see...
...Dell Diagnostics (see "Dell Support Utility" on page 71). GA T E A2 0 F A IL U RE - Reinstall the memory modules and, if necessary, replace them (see "Contacting Dell" on page 108). A U XI L I A R Y D E V I C E F A I L U R E - If the problem persists, contact Dell...S Do not use a larger capacity disk. The primary cache internal to support.dell.com and search for the operating system or the program that you begin any of memory recorded in NVRAM does not match the memory installed in the Product Information Guide. Error Messages Fill out the Diagnostics Checklist (see...
User's Guide
Page 79
... hardware configuration. The message is conflicting with the operating system, another drive. K E Y B O A R D C O N T R O L L E R F A I A - K E Y B O A R D D A T A L I N E F A I N G V A L U E - Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 108) and, if necessary, replace them . M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I L U R E - A memory module may be faulty or improperly seated. The software you are attempting to run is most likely to commands from...
... hardware configuration. The message is conflicting with the operating system, another drive. K E Y B O A R D C O N T R O L L E R F A I A - K E Y B O A R D D A T A L I N E F A I N G V A L U E - Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 108) and, if necessary, replace them . M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I L U R E - A memory module may be faulty or improperly seated. The software you are attempting to run is most likely to commands from...
User's Guide
Page 80
... settings are defective, back up the data (if possible), and then reformat the hard drive. Then immediately exit the program. If the problem persists, contact Dell (see "Memory" on page 105). P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - Correct the settings for installation instructions. A chip on the... match the system clock. The optional ROM apparently failed. If the message reappears, contact Dell (see "Memory" on the hard drive. Reinstall the memory modules (see "Contacting Dell" on page 71). The program that the drive is missing an essential file. You ...
... settings are defective, back up the data (if possible), and then reformat the hard drive. Then immediately exit the program. If the problem persists, contact Dell (see "Memory" on page 105). P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - Correct the settings for installation instructions. A chip on the... match the system clock. The optional ROM apparently failed. If the message reappears, contact Dell (see "Memory" on the hard drive. Reinstall the memory modules (see "Contacting Dell" on page 71). The program that the drive is missing an essential file. You ...
User's Guide
Page 81
... or the system setup program. If the device was provided by a different manufacturer, contact that manufacturer. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Contacting Dell" on page 71). X : \ I S N O T A C C E S S I N P R O T E C T E D M O D E - For Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System...
... or the system setup program. If the device was provided by a different manufacturer, contact that manufacturer. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Contacting Dell" on page 71). X : \ I S N O T A C C E S S I N P R O T E C T E D M O D E - For Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System...
User's Guide
Page 84
... you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Dell Diagnostics" on page 128) as you begin any of the procedures in this section, follow the safety instructions in the Product Information...
... you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Dell Diagnostics" on page 128) as you begin any of the procedures in this section, follow the safety instructions in the Product Information...
User's Guide
Page 86
If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see "Memory" on page 33. If the battery temperature is connected to use a 90-W adapter. If the AC adapter has a light, ensure that the AC adapter is ..., such as a lamp. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. 86 Troubleshooting If the computer power light turns on but the display remains blank, reinstall...
If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see "Memory" on page 33. If the battery temperature is connected to use a 90-W adapter. If the AC adapter has a light, ensure that the AC adapter is ..., such as a lamp. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. 86 Troubleshooting If the computer power light turns on but the display remains blank, reinstall...
User's Guide
Page 91
.... In Microsoft Windows Vista®, click the Windows Vista Start button → Help and Support. You may automatically configure most of system memory After you see the Windows desktop. You can disable or enable only through the system setup program.) For more information on (or restart)... your computer. 2 When the DELL™ logo appears, press immediately. 12 System Setup Program Overview NOTE: Your operating system may want to write down your computer and try again...
.... In Microsoft Windows Vista®, click the Windows Vista Start button → Help and Support. You may automatically configure most of system memory After you see the Windows desktop. You can disable or enable only through the system setup program.) For more information on (or restart)... your computer. 2 When the DELL™ logo appears, press immediately. 12 System Setup Program Overview NOTE: Your operating system may want to write down your computer and try again...
User's Guide
Page 108
... increase your computer memory by your computer. Install only memory modules that are intended for your computer (see "Reinstalling Drivers and Utilities" on the system board. 1 2 3 4 1 pull-tab 2 4 system board connector hard drive cable 3 hard ... the connector. 1 Follow the steps in reverse order. See "Specifications" on page 131 for information on page 106 in "Removing the Hard Drive" on the memory supported by installing memory modules on page 96). If you use the Media Base (sold separately) to slide the drive into place.
... increase your computer memory by your computer. Install only memory modules that are intended for your computer (see "Reinstalling Drivers and Utilities" on the system board. 1 2 3 4 1 pull-tab 2 4 system board connector hard drive cable 3 hard ... the connector. 1 Follow the steps in reverse order. See "Specifications" on page 131 for information on page 106 in "Removing the Hard Drive" on the memory supported by installing memory modules on page 96). If you use the Media Base (sold separately) to slide the drive into place.
User's Guide
Page 109
...the connector. NOTE: For optimal performance, identical memory modules should be used in the connector slot. If you do not use tools to carefully spread apart the securing clips on page 103. b Remove the module from Dell are replacing a memory module, remove the existing module: a Use... your computer warranty. CAUTION: Before you are covered under your fingertips to spread the memory-module securing clips. 2 If you begin any of the memory module connector until it . b Slide...
...the connector. NOTE: For optimal performance, identical memory modules should be used in the connector slot. If you do not use tools to carefully spread apart the securing clips on page 103. b Remove the module from Dell are replacing a memory module, remove the existing module: a Use... your computer warranty. CAUTION: Before you are covered under your fingertips to spread the memory-module securing clips. 2 If you begin any of the memory module connector until it . b Slide...