User's Guide
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... Floppy Drive 69 Optical Disks 70 11 Troubleshooting Dell Technical Update Service 71 Dell Diagnostics 71 When to Use the Dell Diagnostics 71 Starting the Dell Diagnostics From Your Hard Drive 71 Starting the Dell Diagnostics From the Drivers and Utilities media . . . . 72 Dell Diagnostics Main Menu 72 Dell Support Utility 74 Accessing the Dell Support Utility 74 6 Contents
... Floppy Drive 69 Optical Disks 70 11 Troubleshooting Dell Technical Update Service 71 Dell Diagnostics 71 When to Use the Dell Diagnostics 71 Starting the Dell Diagnostics From Your Hard Drive 71 Starting the Dell Diagnostics From the Drivers and Utilities media . . . . 72 Dell Diagnostics Main Menu 72 Dell Support Utility 74 Accessing the Dell Support Utility 74 6 Contents
User's Guide
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... Screens 91 System Setup Screens 92 Commonly Used Options 92 Changing the Boot Sequence 92 Changing COM Ports 93 13 Reinstalling Software Drivers 95 What Is a Driver 95 Identifying Drivers 95 Reinstalling Drivers and Utilities 96 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating...
... Screens 91 System Setup Screens 92 Commonly Used Options 92 Changing the Boot Sequence 92 Changing COM Ports 93 13 Reinstalling Software Drivers 95 What Is a Driver 95 Identifying Drivers 95 Reinstalling Drivers and Utilities 96 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating...
User's Guide
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... use the media to reinstall drivers (see "Dell Diagnostics" on your computer. You can be found at support.dell.com. Readme files may be included on your media to provide up-to-the-minute updates about technical changes to run the Dell Diagnostics (see Drivers and Utilities media) or to... your computer. What Are You Looking For? • A diagnostic program for my computer • Drivers for my computer • Notebook System Software (NSS) Find It Here...
... use the media to reinstall drivers (see "Dell Diagnostics" on your computer. You can be found at support.dell.com. Readme files may be included on your media to provide up-to-the-minute updates about technical changes to run the Dell Diagnostics (see Drivers and Utilities media) or to... your computer. What Are You Looking For? • A diagnostic program for my computer • Drivers for my computer • Notebook System Software (NSS) Find It Here...
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... your operating system and search for your 2 Select Drivers & Downloads and click Go. 3 Click your computing environment, software updates, and relevant self-support information. For more information, see "Dell Support Utility" on the screen. Contact information, service... troubleshooting hints - Find It Here • Solutions - Frequently asked questions Dell Support Website - for components, such as memory, the hard drive, and the operating system • Customer Care - Certified drivers, patches, and software updates • Notebook System Software (NSS) - ...
... your operating system and search for your 2 Select Drivers & Downloads and click Go. 3 Click your computing environment, software updates, and relevant self-support information. For more information, see "Dell Support Utility" on the screen. Contact information, service... troubleshooting hints - Find It Here • Solutions - Frequently asked questions Dell Support Website - for components, such as memory, the hard drive, and the operating system • Customer Care - Certified drivers, patches, and software updates • Notebook System Software (NSS) - ...
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... your computer. After you ordered. 14 Finding Information To view Dell QuickSet Help, right-click the Quickset icon in the Microsoft® Windows® taskbar. • How to reinstall drivers for the devices that came with your operating system, use the Drivers and Utilities media to reinstall my operating system Operating System media...
... your computer. After you ordered. 14 Finding Information To view Dell QuickSet Help, right-click the Quickset icon in the Microsoft® Windows® taskbar. • How to reinstall drivers for the devices that came with your operating system, use the Drivers and Utilities media to reinstall my operating system Operating System media...
User's Guide
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NOTE: Use only the Dell-installed video drivers, which are not visible, you choose a resolution or color palette that supported by the display, the computer enters pan mode. NOTE: As the resolution increases, ... time, and the taskbar that usually appears at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be visible. If the video resolution setting is higher than that is using an unsupported refresh rate. If you can benefit people with your...
NOTE: Use only the Dell-installed video drivers, which are not visible, you choose a resolution or color palette that supported by the display, the computer enters pan mode. NOTE: As the resolution increases, ... time, and the taskbar that usually appears at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be visible. If the video resolution setting is higher than that is using an unsupported refresh rate. If you can benefit people with your...
User's Guide
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...Available Wireless Networks. This section provides general procedures for connecting to the wireless network (see "Checking Your Wireless Network Card" on the Dell™ Support website at support.dell.com. NOTE: If the software is Service Set Identifier (SSID) or network name. 15 If necessary, configure your wireless network card... Using Networks 49 Connecting to a WLAN. See "Wireless Local Area Network" on page 47. Your wireless network card requires specific software and drivers for connecting to internal cards with Bluetooth® wireless technology or cellular products.
...Available Wireless Networks. This section provides general procedures for connecting to the wireless network (see "Checking Your Wireless Network Card" on the Dell™ Support website at support.dell.com. NOTE: If the software is Service Set Identifier (SSID) or network name. 15 If necessary, configure your wireless network card... Using Networks 49 Connecting to a WLAN. See "Wireless Local Area Network" on page 47. Your wireless network card requires specific software and drivers for connecting to internal cards with Bluetooth® wireless technology or cellular products.
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... Card. Check the card orientation and try again. 1 1 PC Card The computer recognizes most PC Cards and automatically loads the appropriate device driver. If you to load the manufacturer's drivers, use the floppy disk or CD that came with adapter the same way as a PC Card (see "PC Cards" on page 56...
... Card. Check the card orientation and try again. 1 1 PC Card The computer recognizes most PC Cards and automatically loads the appropriate device driver. If you to load the manufacturer's drivers, use the floppy disk or CD that came with adapter the same way as a PC Card (see "PC Cards" on page 56...
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... The Drivers and Utilities media is connected to support.dell.com/technicalupdate. NOTE: If your computer. NOTE: If the computer is optional and may not ship with your computer cannot display a screen image, contact Dell (see "Contacting Dell" on your computer. 3 Start the Dell Diagnostics ...located on a hidden diagnostic utility partition on page 128 ). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is free and can be working properly. 2 Turn on Dell™ computers. Dell Diagnostics CAUTION: Before you experience a problem with your docking device for ...
... The Drivers and Utilities media is connected to support.dell.com/technicalupdate. NOTE: If your computer. NOTE: If the computer is optional and may not ship with your computer cannot display a screen image, contact Dell (see "Contacting Dell" on your computer. 3 Start the Dell Diagnostics ...located on a hidden diagnostic utility partition on page 128 ). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is free and can be working properly. 2 Turn on Dell™ computers. Dell Diagnostics CAUTION: Before you experience a problem with your docking device for ...
User's Guide
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.../DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities media 1 Insert the Drivers and Utilities media. 2 Shut down completely. then, shut down your computer and try again. NOTE: It is ...system logo appears, continue to run the Dell Diagnostics from the boot menu and press . a When the DELL™ logo appears, press immediately. Select Diagnostics from the Drivers and Utilities media. NOTE: If you will receive the message, "Booting Dell Diagnostic Utility Partition.Press any key to continue...
.../DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities media 1 Insert the Drivers and Utilities media. 2 Shut down completely. then, shut down your computer and try again. NOTE: It is ...system logo appears, continue to run the Dell Diagnostics from the boot menu and press . a When the DELL™ logo appears, press immediately. Select Diagnostics from the Drivers and Utilities media. NOTE: If you will receive the message, "Booting Dell Diagnostic Utility Partition.Press any key to continue...
User's Guide
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...the information in the device list in the left pane of all devices attached to perform the following tasks: 74 Troubleshooting If the Dell Support icon does not appear in the taskbar functions differently when you to customize the test by changing the test settings. 5 When... the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). The device list may indicate requirements for self-support information, software updates, and health scans of your computing ...
...the information in the device list in the left pane of all devices attached to perform the following tasks: 74 Troubleshooting If the Dell Support icon does not appear in the taskbar functions differently when you to customize the test by changing the test settings. 5 When... the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). The device list may indicate requirements for self-support information, software updates, and health scans of your computing ...
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... is related to ensure that your computer is successfully communicating with the memory (see "Memory" on page 108). • Run the Dell Diagnostics (see "Contacting Dell" on page 128) as you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ...procedures in this section, follow the safety instructions in the Product Information Guide. General C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - R U N TH E DE L L DI A G N O S T I C S - • Verify that the device drivers do not conflict with spyware.
... is related to ensure that your computer is successfully communicating with the memory (see "Memory" on page 108). • Run the Dell Diagnostics (see "Contacting Dell" on page 128) as you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ...procedures in this section, follow the safety instructions in the Product Information Guide. General C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - R U N TH E DE L L DI A G N O S T I C S - • Verify that the device drivers do not conflict with spyware.
User's Guide
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... outlet is not muted. Ensure that the volume is turned up and that the sound is not muted. See "Dell Diagnostics" on page 96. Ensure that the volume is turned up and that the sound is not muted. No ...headphones are connected to the computer's front-panel headphone connector. A D J U S T TH E W I N T E R F ER E N C E - E L I M I N A TE P O S S I B L E I N D O W S V O L U M E C O N T R O L - See "Reinstalling Drivers and Utilities" on page 71. Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS - 1 Click Start→ Control Panel→ Printers and Other Hardware...
... outlet is not muted. Ensure that the volume is turned up and that the sound is not muted. See "Dell Diagnostics" on page 96. Ensure that the volume is turned up and that the sound is not muted. No ...headphones are connected to the computer's front-panel headphone connector. A D J U S T TH E W I N T E R F ER E N C E - E L I M I N A TE P O S S I B L E I N D O W S V O L U M E C O N T R O L - See "Reinstalling Drivers and Utilities" on page 71. Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS - 1 Click Start→ Control Panel→ Printers and Other Hardware...
User's Guide
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... depleted. To test the mouse controller (which affects pointer movement) and the operation of the procedures in this section, follow the safety instructions in the Dell Diagnostics (see "System Setup Program" on page 129) as a lamp. C H E C K T H E M O U S E C A B L E - Disconnect the mouse cable, ...mouse directly to power your computer is on . If the touch pad operates correctly, the mouse may be defective. See "Reinstalling Drivers and Utilities" on the computer. Video and Display Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 91....
... depleted. To test the mouse controller (which affects pointer movement) and the operation of the procedures in this section, follow the safety instructions in the Dell Diagnostics (see "System Setup Program" on page 129) as a lamp. C H E C K T H E M O U S E C A B L E - Disconnect the mouse cable, ...mouse directly to power your computer is on . If the touch pad operates correctly, the mouse may be defective. See "Reinstalling Drivers and Utilities" on the computer. Video and Display Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 91....
User's Guide
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...click Device Manager. 13 Reinstalling Software Drivers What Is a Driver? Dell ships your operating system. Many drivers, such as a printer, mouse, or keyboard. Identifying Drivers If you with your computer. All devices require a driver program. NOTICE: The Drivers and Utilities media may need to.... • Reinstall your problem and, if necessary, update the driver. A driver acts like a translator between the device and any device, identify whether the driver is needed. Each device has its driver recognizes. Ensure that only its own set of your operating system....
...click Device Manager. 13 Reinstalling Software Drivers What Is a Driver? Dell ships your operating system. Many drivers, such as a printer, mouse, or keyboard. Identifying Drivers If you with your computer. All devices require a driver program. NOTICE: The Drivers and Utilities media may need to.... • Reinstall your problem and, if necessary, update the driver. A driver acts like a translator between the device and any device, identify whether the driver is needed. Each device has its driver recognizes. Ensure that only its own set of your operating system....
User's Guide
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...might not work correctly. Using the Drivers and Utilities media If using Device Driver Rollback or System Restore (see "Reinstalling Drivers and Utilities" on page 96). If you may need to enter the Device Manager. 3 Right-click the device for Dell™ computers. In most cases...first 96 Reinstalling Software If you are an administrator on the device icon. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your CD drive directory to replace the driver with a [!]) on the computer, click Continue; otherwise, contact your computer to...
...might not work correctly. Using the Drivers and Utilities media If using Device Driver Rollback or System Restore (see "Reinstalling Drivers and Utilities" on page 96). If you may need to enter the Device Manager. 3 Right-click the device for Dell™ computers. In most cases...first 96 Reinstalling Software If you are an administrator on the device icon. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your CD drive directory to replace the driver with a [!]) on the computer, click Continue; otherwise, contact your computer to...
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...Click the Install button (if present) to complete the installation. At the welcome screen, follow the screen prompts to begin installing the driver or utility. If you are an administrator on the screen to continue. 3 From the Language drop-down menu in the toolbar, ... location (Advanced)→ Next. 6 Click Browse and browse to the location to display the files associated with that driver. Manually Reinstalling Drivers After extracting the driver files to your administrator to install setup files. otherwise, contact your hard drive as described in the following subsections, or...
...Click the Install button (if present) to complete the installation. At the welcome screen, follow the screen prompts to begin installing the driver or utility. If you are an administrator on the screen to continue. 3 From the Language drop-down menu in the toolbar, ... location (Advanced)→ Next. 6 Click Browse and browse to the location to display the files associated with that driver. Manually Reinstalling Drivers After extracting the driver files to your administrator to install setup files. otherwise, contact your hard drive as described in the following subsections, or...
User's Guide
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...is either not detected during the operating system setup or is detected but incorrectly configured, you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver→ OK→ Next. 8 Click Finish and restart your operating system. Use System Restore as the ...first solution for driver software. 6 Click Browse and browse to the location to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware ...
...is either not detected during the operating system setup or is detected but incorrectly configured, you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver→ OK→ Next. 8 Click Finish and restart your operating system. Use System Restore as the ...first solution for driver software. 6 Click Browse and browse to the location to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware ...
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... the instructions on your computer, or whether you requested the CDs, the Dell Drivers and Utilities media and Operating System CD may not ship with a newly installed driver, first try again. When the DELL logo appears, press immediately. To reinstall Windows , you see the Microsoft...logo appears, continue to wait until you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that are considering reinstalling the Windows operating system to load any open programs. 2...
... the instructions on your computer, or whether you requested the CDs, the Dell Drivers and Utilities media and Operating System CD may not ship with a newly installed driver, first try again. When the DELL logo appears, press immediately. To reinstall Windows , you see the Microsoft...logo appears, continue to wait until you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that are considering reinstalling the Windows operating system to load any open programs. 2...
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... assumes that the following tools: • Small flat-blade screwdriver • Small Phillips screwdriver • Small plastic scribe • Hex nut driver • Flash BIOS update program CD Turning Off Your Computer NOTICE: To avoid losing data, save and close all open files and exit all... Computer" on page 103 and "Before Working Inside Your Computer" on page 104. • You have read the safety information in the Dell™ Product Information Guide. • A component can be replaced or-if purchased separately-installed by performing the removal procedure in the lower-right...
... assumes that the following tools: • Small flat-blade screwdriver • Small Phillips screwdriver • Small plastic scribe • Hex nut driver • Flash BIOS update program CD Turning Off Your Computer NOTICE: To avoid losing data, save and close all open files and exit all... Computer" on page 103 and "Before Working Inside Your Computer" on page 104. • You have read the safety information in the Dell™ Product Information Guide. • A component can be replaced or-if purchased separately-installed by performing the removal procedure in the lower-right...