User's Guide
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... Floppy Drive 69 Optical Disks 70 11 Troubleshooting Dell Technical Update Service 71 Dell Diagnostics 71 When to Use the Dell Diagnostics 71 Starting the Dell Diagnostics From Your Hard Drive 71 Starting the Dell Diagnostics From the Drivers and Utilities media . . . . 72 Dell Diagnostics Main Menu 72 Dell Support Utility 74 Accessing the Dell Support Utility 74 6 Contents
... Floppy Drive 69 Optical Disks 70 11 Troubleshooting Dell Technical Update Service 71 Dell Diagnostics 71 When to Use the Dell Diagnostics 71 Starting the Dell Diagnostics From Your Hard Drive 71 Starting the Dell Diagnostics From the Drivers and Utilities media . . . . 72 Dell Diagnostics Main Menu 72 Dell Support Utility 74 Accessing the Dell Support Utility 74 6 Contents
User's Guide
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... Screens 91 System Setup Screens 92 Commonly Used Options 92 Changing the Boot Sequence 92 Changing COM Ports 93 13 Reinstalling Software Drivers 95 What Is a Driver 95 Identifying Drivers 95 Reinstalling Drivers and Utilities 96 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating...
... Screens 91 System Setup Screens 92 Commonly Used Options 92 Changing the Boot Sequence 92 Changing COM Ports 93 13 Reinstalling Software Drivers 95 What Is a Driver 95 Identifying Drivers 95 Reinstalling Drivers and Utilities 96 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating...
User's Guide
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...may be optional and may not ship with your computer. Documentation and drivers are already installed on your media to provide up-to-the-minute updates about technical changes to run the Dell Diagnostics (see "Dell Diagnostics" on page 71). You can be available in certain countries.... technicalreference material for my computer • Notebook System Software (NSS) Find It Here Drivers and Utilities Media NOTE: The Drivers and Utilities media may be optional and may not be found at support.dell.com. Finding Information 11 What Are You Looking For? • A diagnostic program for...
...may be optional and may not ship with your computer. Documentation and drivers are already installed on your media to provide up-to-the-minute updates about technical changes to run the Dell Diagnostics (see "Dell Diagnostics" on page 71). You can be available in certain countries.... technicalreference material for my computer • Notebook System Software (NSS) Find It Here Drivers and Utilities Media NOTE: The Drivers and Utilities media may be optional and may not be found at support.dell.com. Finding Information 11 What Are You Looking For? • A diagnostic program for...
User's Guide
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..., product specifications, and white papers • Downloads - Frequently asked questions Dell Support Website - Computer documentation, details on your region or business reinstall the NSS utility. Certified drivers, patches, and software updates • Notebook System Software (NSS) - ... system and installs the updates appropriate for your 2 Select Drivers & Downloads and click Go. 3 Click your Service Tag. configuration. • Software upgrades and troubleshooting hints - Access the Dell Support Utility from technicians, online courses, and frequently asked ...
..., product specifications, and white papers • Downloads - Frequently asked questions Dell Support Website - Computer documentation, details on your region or business reinstall the NSS utility. Certified drivers, patches, and software updates • Notebook System Software (NSS) - ... system and installs the updates appropriate for your 2 Select Drivers & Downloads and click Go. 3 Click your Service Tag. configuration. • Software upgrades and troubleshooting hints - Access the Dell Support Utility from technicians, online courses, and frequently asked ...
User's Guide
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... (see "Service Tag and Microsoft® Windows® License" on your computer. What Are You Looking For? To reinstall your computer. See Drivers and Utilities media. To view Dell QuickSet Help, right-click the Quickset icon in the Microsoft® Windows® taskbar. • How to reinstall my operating system Operating System...
... (see "Service Tag and Microsoft® Windows® License" on your computer. What Are You Looking For? To reinstall your computer. See Drivers and Utilities media. To view Dell QuickSet Help, right-click the Quickset icon in the Microsoft® Windows® taskbar. • How to reinstall my operating system Operating System...
User's Guide
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To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be visible. NOTE: As the resolution increases, icons and text appear smaller on an external monitor, see the user's guide for further instructions...enhance the legibility of text and change , or under Resolution, slide the slide bar to the left , and right. NOTE: Use only the Dell-installed video drivers, which are not visible, you choose a resolution or color palette that usually appears at one time, and the taskbar that is higher than ...
To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be visible. NOTE: As the resolution increases, icons and text appear smaller on an external monitor, see the user's guide for further instructions...enhance the legibility of text and change , or under Resolution, slide the slide bar to the left , and right. NOTE: Use only the Dell-installed video drivers, which are not visible, you choose a resolution or color palette that usually appears at one time, and the taskbar that is higher than ...
User's Guide
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...do not apply to the wireless network (see "Checking Your Wireless Network Card" on page 47. Your wireless network card requires specific software and drivers for connecting to a wireless network in "Wireless Local Area Network" on page 47. Verify the type of wireless network card that name on page... window states Windows cannot configure this connection, the wireless network card's client utility is already installed. See "Wireless Local Area Network" on the Dell™ Support website at support.dell.com. The software is managing the wireless network card.
...do not apply to the wireless network (see "Checking Your Wireless Network Card" on page 47. Your wireless network card requires specific software and drivers for connecting to a wireless network in "Wireless Local Area Network" on page 47. Verify the type of wireless network card that name on page... window states Windows cannot configure this connection, the wireless network card's client utility is already installed. See "Wireless Local Area Network" on the Dell™ Support website at support.dell.com. The software is managing the wireless network card.
User's Guide
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... 57 Check the card orientation and try again. 1 1 PC Card The computer recognizes most PC Cards and automatically loads the appropriate device driver. If you to load the manufacturer's drivers, use the floppy disk or CD that came with adapter the same way as a PC Card (see "PC Cards" on page 56...
... 57 Check the card orientation and try again. 1 1 PC Card The computer recognizes most PC Cards and automatically loads the appropriate device driver. If you to load the manufacturer's drivers, use the floppy disk or CD that came with adapter the same way as a PC Card (see "PC Cards" on page 56...
User's Guide
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It is recommended that you print these procedures before you begin . Start the Dell Diagnostics from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on page 128 ). See the documentation ...from your hard drive. NOTE: If your computer, run the Dell Diagnostics before you want to a docking device (docked), undock it. Dell Diagnostics CAUTION: Before you contact Dell for technical assistance. NOTE: The Drivers and Utilities media is connected to test displays in one of...
It is recommended that you print these procedures before you begin . Start the Dell Diagnostics from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on page 128 ). See the documentation ...from your hard drive. NOTE: If your computer, run the Dell Diagnostics before you want to a docking device (docked), undock it. Dell Diagnostics CAUTION: Before you contact Dell for technical assistance. NOTE: The Drivers and Utilities media is connected to test displays in one of...
User's Guide
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...any key to continue". 4 Press any questions that appears and press . 5 Type 1 to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the Drivers and Utilities media. Select Diagnostics from the menu that appear. • If failures are listed, select the version appropriate for one time...want . then, shut down the error code(s) and see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. On the next start-up, the computer boots according...
...any key to continue". 4 Press any questions that appears and press . 5 Type 1 to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the Drivers and Utilities media. Select Diagnostics from the menu that appear. • If failures are listed, select the version appropriate for one time...want . then, shut down the error code(s) and see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. On the next start-up, the computer boots according...
User's Guide
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...in the device list in the left pane of the screen. The icon in your taskbar: 1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that the Show icon on your computer or all devices attached to the Main Menu screen. Allows you click, double...the icon to customize the test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). Tab Help Configuration Parameters Function (continued) Describes the test and may not display the names of all the components ...
...in the device list in the left pane of the screen. The icon in your taskbar: 1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that the Show icon on your computer or all devices attached to the Main Menu screen. Allows you click, double...the icon to customize the test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). Tab Help Configuration Parameters Function (continued) Describes the test and may not display the names of all the components ...
User's Guide
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...the procedures in this section, follow the safety instructions in the Product Information Guide. Memory Problems Fill out the Diagnostics Checklist (see "Dell Diagnostics" on page 71). • Verify that the network cable is firmly inserted into both the 84 Troubleshooting For more information, ...go to scan the computer and remove spyware. Ensure that the device drivers do not conflict with the memory. • Ensure that you complete these checks. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-...
...the procedures in this section, follow the safety instructions in the Product Information Guide. Memory Problems Fill out the Diagnostics Checklist (see "Dell Diagnostics" on page 71). • Verify that the network cable is firmly inserted into both the 84 Troubleshooting For more information, ...go to scan the computer and remove spyware. Ensure that the device drivers do not conflict with the memory. • Ensure that you complete these checks. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-...
User's Guide
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... sound is securely inserted into the headphone connector. TE ST T H E E L E CT R I N D O W S V O L U M E C O N T R O L - Turn off . See "Dell Diagnostics" on page 96. If you did not turn the player volume down or off nearby fans, fluorescent lights, or halogen lamps to eliminate distortion...J U S T TH E W I O N - Adjust the volume, bass, or treble controls to the computer's front-panel headphone connector. See "Reinstalling Drivers and Utilities" on page 71. Ensure that the volume is turned up and that the electrical outlet is not muted. NOTE: The volume control in...
... sound is securely inserted into the headphone connector. TE ST T H E E L E CT R I N D O W S V O L U M E C O N T R O L - Turn off . See "Dell Diagnostics" on page 96. If you did not turn the player volume down or off nearby fans, fluorescent lights, or halogen lamps to eliminate distortion...J U S T TH E W I O N - Adjust the volume, bass, or treble controls to the computer's front-panel headphone connector. See "Reinstalling Drivers and Utilities" on page 71. Ensure that the volume is turned up and that the electrical outlet is not muted. NOTE: The volume control in...
User's Guide
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... a USB mouse without making any of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on . Troubleshooting 89 C H E C K T H E A C A D A P T E R - Check the AC adapter cable connections. A D J U S T TH E P O W E R P R O P E R T I C A L O U T L E T - If the...the operation of the procedures in this section, follow the safety instructions in the Windows Help and Support Center. See "Reinstalling Drivers and Utilities" on page 129) as you are using the AC adapter, and turn on the computer. 4 At the...
... a USB mouse without making any of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on . Troubleshooting 89 C H E C K T H E A C A D A P T E R - Check the AC adapter cable connections. A D J U S T TH E P O W E R P R O P E R T I C A L O U T L E T - If the...the operation of the procedures in this section, follow the safety instructions in the Windows Help and Support Center. See "Reinstalling Drivers and Utilities" on page 129) as you are using the AC adapter, and turn on the computer. 4 At the...
User's Guide
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All devices require a driver program. Dell ships your computer to install drivers if you with required drivers already installed-no further installation or configuration is a program that controls a device such as the keyboard driver, come with any other programs that only its driver recognizes. NOTICE: The Drivers and Utilities media may need to you : • Upgrade your operating...
All devices require a driver program. Dell ships your computer to install drivers if you with required drivers already installed-no further installation or configuration is a program that controls a device such as the keyboard driver, come with any other programs that only its driver recognizes. NOTICE: The Drivers and Utilities media may need to you : • Upgrade your operating...
User's Guide
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...contents, and then double-click the autorcd.exe file. The first 96 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to replace the driver with a [!]) on the computer, click Continue; Windows XP: 1 Click Start→...your computer to enter the Device Manager. 3 Right-click the device for Dell™ computers. Using Windows Device Driver Rollback If a problem occurs on your computer after you install drivers obtained from the Drivers and Utilities media. 1 Save and close any open files, and exit ...
...contents, and then double-click the autorcd.exe file. The first 96 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to replace the driver with a [!]) on the computer, click Continue; Windows XP: 1 Click Start→...your computer to enter the Device Manager. 3 Right-click the device for Dell™ computers. Using Windows Device Driver Rollback If a problem occurs on your computer after you install drivers obtained from the Drivers and Utilities media. 1 Save and close any open files, and exit ...
User's Guide
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... appropriate instructions in the following subsections, or click Extract, follow the screen prompts to begin installing the driver or utility. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the toolbar, select your administrator to enter the Device Manager.... 3 Double-click the type of device for the CD to complete the hardware scan. 5 To detect other drivers and utilities, under Search Criteria, select the appropriate categories from a list or specific location (Advanced)→ Next. 6 Click Browse ...
... appropriate instructions in the following subsections, or click Extract, follow the screen prompts to begin installing the driver or utility. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the toolbar, select your administrator to enter the Device Manager.... 3 Double-click the type of device for the CD to complete the hardware scan. 5 To detect other drivers and utilities, under Search Criteria, select the appropriate categories from a list or specific location (Advanced)→ Next. 6 Click Browse ...
User's Guide
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...system setup or is detected but incorrectly configured, you can use it to which you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to restore your operating system. Restoring Your Operating System... operating state without affecting data files. 4 Double-click the name of the device for which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver→ OK→ Next. 8 Click Finish and restart your computer.
...system setup or is detected but incorrectly configured, you can use it to which you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to restore your operating system. Restoring Your Operating System... operating state without affecting data files. 4 Double-click the name of the device for which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver→ OK→ Next. 8 Click Finish and restart your computer.
User's Guide
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... down your computer and try using Windows Device Driver Rollback. To reinstall Windows , you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that are considering reinstalling the Windows operating system ...performing the installation, back up , the computer boots according to the devices specified in before you installed the new device driver. Use the Dell Drivers and Utilities media to wait until you see the Microsoft® Windows® desktop; The options can take 1 to...
... down your computer and try using Windows Device Driver Rollback. To reinstall Windows , you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that are considering reinstalling the Windows operating system ...performing the installation, back up , the computer boots according to the devices specified in before you installed the new device driver. Use the Dell Drivers and Utilities media to wait until you see the Microsoft® Windows® desktop; The options can take 1 to...
User's Guide
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...Your Computer" on page 103 and "Before Working Inside Your Computer" on page 104. • You have read the safety information in the Dell™ Product Information Guide. • A component can be replaced or-if purchased separately-installed by performing the removal procedure in reverse order. ... assumes that the following tools: • Small flat-blade screwdriver • Small Phillips screwdriver • Small plastic scribe • Hex nut driver • Flash BIOS update program CD Turning Off Your Computer NOTICE: To avoid losing data, save and close all open files and exit all...
...Your Computer" on page 103 and "Before Working Inside Your Computer" on page 104. • You have read the safety information in the Dell™ Product Information Guide. • A component can be replaced or-if purchased separately-installed by performing the removal procedure in reverse order. ... assumes that the following tools: • Small flat-blade screwdriver • Small Phillips screwdriver • Small plastic scribe • Hex nut driver • Flash BIOS update program CD Turning Off Your Computer NOTICE: To avoid losing data, save and close all open files and exit all...