Service Manual
Page 1
... Vista, and Windows Vista start button logo are trademarks of these materials in any proprietary interest in this document is strictly forbidden. Dell™ Inspiron™ 300/400 Service Manual Technical Overview Before You Begin Top Cover Bottom Cover Top Bracket I/O Bezel Optical Drive Drive Bay Power...how to avoid the problem. All rights reserved. Other trademarks and trade names may be used in this document to refer to hardware or loss of data and tells you make better use of Microsoft Corporation in this text: Dell, the DELL logo, and Inspiron are either the ...
... Vista, and Windows Vista start button logo are trademarks of these materials in any proprietary interest in this document is strictly forbidden. Dell™ Inspiron™ 300/400 Service Manual Technical Overview Before You Begin Top Cover Bottom Cover Top Bracket I/O Bezel Optical Drive Drive Bay Power...how to avoid the problem. All rights reserved. Other trademarks and trade names may be used in this document to refer to hardware or loss of data and tells you make better use of Microsoft Corporation in this text: Dell, the DELL logo, and Inspiron are either the ...
Service Manual
Page 50
...to refer to either trademarks or registered trademarks of Microsoft Corporation in this text: Dell, the DELL logo, and Inspiron are trademarks of these materials in this document is strictly forbidden. Reproduction of Dell Inc.; Microsoft, Windows, Windows Vista, and Windows Vista start button logo are either..., personal injury, or death. Back to Contents Page Dell™ Inspiron™ 300/400 Service Manual NOTE: A NOTE indicates important information that helps you make better use of data and tells you how to avoid the problem. Other trademarks and trade names may be used in ...
...to refer to either trademarks or registered trademarks of Microsoft Corporation in this text: Dell, the DELL logo, and Inspiron are trademarks of these materials in this document is strictly forbidden. Reproduction of Dell Inc.; Microsoft, Windows, Windows Vista, and Windows Vista start button logo are either..., personal injury, or death. Back to Contents Page Dell™ Inspiron™ 300/400 Service Manual NOTE: A NOTE indicates important information that helps you make better use of data and tells you how to avoid the problem. Other trademarks and trade names may be used in ...
SETUP GUIDE
Page 4
...‑ray Disc Association; All rights reserved. Trademarks used in this text: Dell, the DELL logo, YOURS IS HERE, Inspiron, Dell On Call, and DellConnect are trademarks or registered trademarks of Intel Corporation in this...Dell under license. is a trademark of Advanced Micro Devices, Inc.; and other than its own. A00 Information in the U.S. August 2009 P/N H4MWD Rev. Intel is a registered trademark and Atom is strictly forbidden. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem...
...‑ray Disc Association; All rights reserved. Trademarks used in this text: Dell, the DELL logo, YOURS IS HERE, Inspiron, Dell On Call, and DellConnect are trademarks or registered trademarks of Intel Corporation in this...Dell under license. is a trademark of Advanced Micro Devices, Inc.; and other than its own. A00 Information in the U.S. August 2009 P/N H4MWD Rev. Intel is a registered trademark and Atom is strictly forbidden. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem...
SETUP GUIDE
Page 5
... the Internet (Optional 14 Using Your Inspiron Desktop 18 Front View Features 18 Top View Features 20 Back View Features 22 Software Features 25 Dell Dock 30 Solving Problems 31 Beep Codes 31 Network Problems 32 Power Problems 33 Memory Problems 35 Lockups and Software Problems 36 Using Support Tools 38 Dell Support Center 38 System Messages 39...
... the Internet (Optional 14 Using Your Inspiron Desktop 18 Front View Features 18 Top View Features 20 Back View Features 22 Software Features 25 Dell Dock 30 Solving Problems 31 Beep Codes 31 Network Problems 32 Power Problems 33 Memory Problems 35 Lockups and Software Problems 36 Using Support Tools 38 Dell Support Center 38 System Messages 39...
SETUP GUIDE
Page 23
NOTE: For information on power problems, see "Power Problems" on or off , in hibernate mode, or is either turned off when pressed. The computer is in the center of this button indicates the power state: • Off - The computer is a problem with the system board or the power supply. The computer is not receiving power. • Solid white - Indicates a problem with the system board. • Blinking amber - Turns the power on page 33. 21 The light in sleep state or there is on. • Solid amber - Using Your Inspiron Desktop 1 Power button and light -
NOTE: For information on power problems, see "Power Problems" on or off , in hibernate mode, or is either turned off when pressed. The computer is in the center of this button indicates the power state: • Off - The computer is a problem with the system board or the power supply. The computer is not receiving power. • Solid white - Indicates a problem with the system board. • Blinking amber - Turns the power on page 33. 21 The light in sleep state or there is on. • Solid amber - Using Your Inspiron Desktop 1 Power button and light -
SETUP GUIDE
Page 33
...up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see "Using Support Tools" on page 38 or "Contacting Dell" on page 59). If you...Problem One Possible motherboard failure - Three Possible motherboard failure Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure 31 INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Contacting Dell...
...up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see "Using Support Tools" on page 38 or "Contacting Dell" on page 59). If you...Problem One Possible motherboard failure - Three Possible motherboard failure Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure 31 INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Contacting Dell...
SETUP GUIDE
Page 34
Solving Problems Network Problems Wireless Connections If the network connection is working and provides information on page 15. Wired Connections If the network connection is lost - • Check the ...
Solving Problems Network Problems Wireless Connections If the network connection is working and provides information on page 15. Wired Connections If the network connection is lost - • Check the ...
SETUP GUIDE
Page 35
...power strip is turned on the network connector is working by testing it with another device, such as a lamp. If the problem persists, contact Dell (see "Contacting Dell" on the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power... status for the wired cable connection. A good connection exists between a 100-Mbps network and the computer. • Solid orange - Solving Problems Power Problems If the power light is off or is either turned off - Also bypass power protection devices, power strips, and power extension cables to ...
...power strip is turned on the network connector is working by testing it with another device, such as a lamp. If the problem persists, contact Dell (see "Contacting Dell" on the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power... status for the wired cable connection. A good connection exists between a 100-Mbps network and the computer. • Solid orange - Solving Problems Power Problems If the power light is off or is either turned off - Also bypass power protection devices, power strips, and power extension cables to ...
SETUP GUIDE
Page 36
...problem with either the system board or the power supply. An unwanted signal is in sleep state. If the power light is solid amber - • The computer is creating interference by interrupting or blocking other signals. For assistance, contact Dell (see "Contacting Dell" on page 59). For assistance, contact Dell (see "Contacting Dell... to a power strip. • Multiple power strips connected to resume normal operation. • There may not be a problem with the system board. Turn the display off, then back on the keyboard, move the mouse, or press the power button...
...problem with either the system board or the power supply. An unwanted signal is in sleep state. If the power light is solid amber - • The computer is creating interference by interrupting or blocking other signals. For assistance, contact Dell (see "Contacting Dell" on page 59). For assistance, contact Dell (see "Contacting Dell... to a power strip. • Multiple power strips connected to resume normal operation. • There may not be a problem with the system board. Turn the display off, then back on the keyboard, move the mouse, or press the power button...
SETUP GUIDE
Page 37
... Specifications" on page 62. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 41). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com/manuals) to ensure that resolves the problem. • See the software documentation for minimum memory...manuals). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com/manuals). • Check if the memory module is compatible with your computer. Memory Problems If you receive an insufficient memory message - • Save and close any...
... Specifications" on page 62. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 41). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com/manuals) to ensure that resolves the problem. • See the software documentation for minimum memory...manuals). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com/manuals). • Check if the memory module is compatible with your computer. Memory Problems If you receive an insufficient memory message - • Save and close any...
SETUP GUIDE
Page 38
... Programs→ Accessories→ Program Compatibility Wizard. 36 Press simultaneously. 2. If you are unable to get a response by pressing a key on CD. Solving Problems Lockups and Software Problems If the computer does not start up - Then restart your mouse, press and hold the power button for an earlier Microsoft® Windows®...
... Programs→ Accessories→ Program Compatibility Wizard. 36 Press simultaneously. 2. If you are unable to get a response by pressing a key on CD. Solving Problems Lockups and Software Problems If the computer does not start up - Then restart your mouse, press and hold the power button for an earlier Microsoft® Windows®...
SETUP GUIDE
Page 39
2. Follow the instructions on the Program Compatibility wizard. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to run the software. See the software documentation for troubleshooting information: --Ensure ...on the screen. Click Start → Control Panel→ Programs→ Use an older program with the operating system installed on the screen. Solving Problems • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or ...
2. Follow the instructions on the Program Compatibility wizard. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to run the software. See the software documentation for troubleshooting information: --Ensure ...on the screen. Click Start → Control Panel→ Programs→ Use an older program with the operating system installed on the screen. Solving Problems • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or ...
SETUP GUIDE
Page 41
...Battery needs replacement. CPU fan failure - CPU fan needs replacement. Possible hard disk drive failure during HDD boot test. Contact Dell (see "Contacting Dell" on page 59) for the same error. CMOS checksum error - Possible motherboard failure or RTC battery low. See the ...operating system or the program that will help in resolving this problem, please note this system have failed at support.dell.com/manuals or contact Dell (see "Contacting Dell" on page 59) for assistance. Contact Dell (see "Contacting Dell" on page 59) for assistance. Using Support Tools System...
...Battery needs replacement. CPU fan failure - CPU fan needs replacement. Possible hard disk drive failure during HDD boot test. Contact Dell (see "Contacting Dell" on page 59) for the same error. CMOS checksum error - Possible motherboard failure or RTC battery low. See the ...operating system or the program that will help in resolving this problem, please note this system have failed at support.dell.com/manuals or contact Dell (see "Contacting Dell" on page 59) for assistance. Contact Dell (see "Contacting Dell" on page 59) for assistance. Using Support Tools System...
SETUP GUIDE
Page 42
... no bootable device exists. • If the hard drive is correct. NOTICE - No boot device available - No bootable partition on the Dell Support website at support.dell.com/manuals. No timer tick interrupt - A parameter out of them. A chip on page 59) for assistance. 40 Your USB device needs... information is your device has two USB cables, connect both of range may or may not indicate a potential hard drive problem - Hard Drive SELF MONITORING SYSTEM has reported that you back up your data regularly. S.M.A.R.T error, possible hard disk drive failure.
... no bootable device exists. • If the hard drive is correct. NOTICE - No boot device available - No bootable partition on the Dell Support website at support.dell.com/manuals. No timer tick interrupt - A parameter out of them. A chip on page 59) for assistance. 40 Your USB device needs... information is your device has two USB cables, connect both of range may or may not indicate a potential hard drive problem - Hard Drive SELF MONITORING SYSTEM has reported that you back up your data regularly. S.M.A.R.T error, possible hard disk drive failure.
SETUP GUIDE
Page 43
...during the operating system setup or is optional and may not ship with your computer, perform the checks in "Lockups and Software Problems" on Dell computers. In the search results, select the option that you print these procedures before you begin. NOTE: The Drivers and Utilities... disc is detected but incorrectly configured, you experience a problem with your hard drive or from the Drivers and Utilities disc. 41 Click Start → Help and Support. 2. Using Support Tools Dell Diagnostics If you can use the Hardware Troubleshooter to test displays in ...
...during the operating system setup or is optional and may not ship with your computer, perform the checks in "Lockups and Software Problems" on Dell computers. In the search results, select the option that you print these procedures before you begin. NOTE: The Drivers and Utilities... disc is detected but incorrectly configured, you experience a problem with your hard drive or from the Drivers and Utilities disc. 41 Click Start → Help and Support. 2. Using Support Tools Dell Diagnostics If you can use the Hardware Troubleshooter to test displays in ...
SETUP GUIDE
Page 44
When the DELL™ logo appears, press immediately. This will receive the following message: "No problems have been found , run the remaining memory tests? NOTE: If you will take about 30 minutes or more. b. If the PSA completes successfully, you see a ...message stating that is known to be working properly. 2. Do you want to run the Dell Diagnostics from the boot menu...
When the DELL™ logo appears, press immediately. This will receive the following message: "No problems have been found , run the remaining memory tests? NOTE: If you will take about 30 minutes or more. b. If the PSA completes successfully, you see a ...message stating that is known to be working properly. 2. Do you want to run the Dell Diagnostics from the boot menu...
SETUP GUIDE
Page 45
...appears, press immediately. If you are complete, close the test screen to return to run. 5. d. Write down the error code and problem description and contact Dell (see the Microsoft® Windows® desktop; NOTE: The Service Tag for your computer when you want to the Choose An Option...a description of each test screen. If a problem is not invoked: Press any key to start the Dell Diagnostics from the diagnostics utility partition on page 59). Starting Dell Diagnostics From the Drivers and Utilities Disc 1. NOTE: If you see "Contacting Dell" on your computer and try again. 43 ...
...appears, press immediately. If you are complete, close the test screen to return to run. 5. d. Write down the error code and problem description and contact Dell (see the Microsoft® Windows® desktop; NOTE: The Service Tag for your computer when you want to the Choose An Option...a description of each test screen. If a problem is not invoked: Press any key to start the Dell Diagnostics from the diagnostics utility partition on page 59). Starting Dell Diagnostics From the Drivers and Utilities Disc 1. NOTE: If you see "Contacting Dell" on your computer and try again. 43 ...
SETUP GUIDE
Page 46
...test screen to return to run. 8. When the tests are listed, select the version appropriate for your computer. 7. If a problem is located at the top of the problem. When the boot device list appears, highlight CD/DVD/CD-RW and press . 4. Type 1 to start -up, the ...computer boots according to proceed. 6. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 59). The Service Tag helps you identify your computer is encountered during a test, a message appears with an error code...
...test screen to return to run. 8. When the tests are listed, select the version appropriate for your computer. 7. If a problem is located at the top of the problem. When the boot device list appears, highlight CD/DVD/CD-RW and press . 4. Type 1 to start -up, the ...computer boots according to proceed. 6. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 59). The Service Tag helps you identify your computer is encountered during a test, a message appears with an error code...
SETUP GUIDE
Page 47
... was in the following ways: • System Restore returns your operating system problem. 45 Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your operating system. However, using the Operating System disc... only if System Restore did not resolve your operating system problem. • If you received an Operating System disc with your computer, you can restore your operating system in when you received the computer. INSPIRON Restoring Your Operating System You can use it to restore ...
... was in the following ways: • System Restore returns your operating system problem. 45 Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your operating system. However, using the Operating System disc... only if System Restore did not resolve your operating system problem. • If you received an Operating System disc with your computer, you can restore your operating system in when you received the computer. INSPIRON Restoring Your Operating System You can use it to restore ...
SETUP GUIDE
Page 50
...Image Restore. NOTE: Dell Factory Image Restore may not be available in when you received your computer and try again. 2. Use Dell Factory Image Restore only as the last method to access the Advanced Boot Options Window. This option restores your operating system problem. Any programs or... files added since you purchased the computer. Performing Dell Factory Image Restore 1. then, shut down your computer-including data files-are permanently deleted from the ...
...Image Restore. NOTE: Dell Factory Image Restore may not be available in when you received your computer and try again. 2. Use Dell Factory Image Restore only as the last method to access the Advanced Boot Options Window. This option restores your operating system problem. Any programs or... files added since you purchased the computer. Performing Dell Factory Image Restore 1. then, shut down your computer-including data files-are permanently deleted from the ...