Owner's Manual
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11 Troubleshooting 87 Dell Technical Update Service 87 Dell Diagnostics 87 When to Use the Dell Diagnostics 87 Starting the Dell Diagnostics From Your Hard Drive 87 Starting the Dell Diagnostics From the Drivers and Utilities CD 88 Dell Diagnostics Main Menu 89 Dell Support Utility 90 Accessing the Dell Support Utility 90 Clicking the Dell Support Icon 91 Double-Clicking...
11 Troubleshooting 87 Dell Technical Update Service 87 Dell Diagnostics 87 When to Use the Dell Diagnostics 87 Starting the Dell Diagnostics From Your Hard Drive 87 Starting the Dell Diagnostics From the Drivers and Utilities CD 88 Dell Diagnostics Main Menu 89 Dell Support Utility 90 Accessing the Dell Support Utility 90 Clicking the Dell Support Icon 91 Double-Clicking...
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...If the Display Is Difficult to Read 107 If Only Part of the Display is Readable 107 Drivers 108 What Is a Driver 108 Identifying Drivers 108 Reinstalling Drivers and Utilities 108 Resolving Software and Hardware Incompatibilities 110 Restoring Your Operating System 111 Using Microsoft ...Windows XP System Restore 111 Using Dell PC Restore by Symantec 112 Using the Operating System CD 114 12 ...
...If the Display Is Difficult to Read 107 If Only Part of the Display is Readable 107 Drivers 108 What Is a Driver 108 Identifying Drivers 108 Reinstalling Drivers and Utilities 108 Resolving Software and Hardware Incompatibilities 110 Restoring Your Operating System 111 Using Microsoft ...Windows XP System Restore 111 Using Dell PC Restore by Symantec 112 Using the Operating System CD 114 12 ...
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... CD to provide last-minute updates about technical changes to run the Dell Diagnostics (see "Dell Diagnostics" on your computer. Dell™ Product Information Guide Finding Information 11 Documentation and drivers are already installed on page 87). You can be found at support.dell.com. Readme files may ship with your computer. Finding Information NOTE...
... CD to provide last-minute updates about technical changes to run the Dell Diagnostics (see "Dell Diagnostics" on your computer. Dell™ Product Information Guide Finding Information 11 Documentation and drivers are already installed on page 87). You can be found at support.dell.com. Readme files may ship with your computer. Finding Information NOTE...
Owner's Manual
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..., and repair information • Service and support - Certified drivers, patches, and software updates • Notebook System Software (NSS)- The software automatically detects your computer and operating system and installs the updates appropriate for Dell™ 3.5-inch USB floppy drives, Intel® processors, ...a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your Service Tag. 2 Select Drivers & Downloads and click Go. 3 Select the operating system and search for components, such as memory, the hard drive, and the operating ...
..., and repair information • Service and support - Certified drivers, patches, and software updates • Notebook System Software (NSS)- The software automatically detects your computer and operating system and installs the updates appropriate for Dell™ 3.5-inch USB floppy drives, Intel® processors, ...a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your Service Tag. 2 Select Drivers & Downloads and click Go. 3 Select the operating system and search for components, such as memory, the hard drive, and the operating ...
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...System" on page 111. Find It Here • Information on page 49. • How to restore your computer. Dell PC Restore may not ship with your computer. NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer. • Operating System CD - If you... Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer. After you can use one of your computer to its original operating state. To view Dell QuickSet Help, right-click the Microsoft® Windows® taskbar. The operating system is optional and may not ...
...System" on page 111. Find It Here • Information on page 49. • How to restore your computer. Dell PC Restore may not ship with your computer. NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer. • Operating System CD - If you... Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer. After you can use one of your computer to its original operating state. To view Dell QuickSet Help, right-click the Microsoft® Windows® taskbar. The operating system is optional and may not ...
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...arrive in the box in certain countries. Setting Up Your Computer 33 For additional information, search support.dell.com for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the USB connectors on page 13) and search for Files ...and Settings Transfer Wizard. For technical assistance, refer to My New Dell Computer Using the Microsoft® Windows® XP Operating System...
...arrive in the box in certain countries. Setting Up Your Computer 33 For additional information, search support.dell.com for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the USB connectors on page 13) and search for Files ...and Settings Transfer Wizard. For technical assistance, refer to My New Dell Computer Using the Microsoft® Windows® XP Operating System...
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If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power ...
If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power ...
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... Display Setting Display Resolution To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be hard to change the display resolution from the current settings, the image may appear blurry or text may be installed.
... Display Setting Display Resolution To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be hard to change the display resolution from the current settings, the image may appear blurry or text may be installed.
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... 51 NOTE: If you use a CD/DVD drive that shipped with another computer, you open or close it. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be available for your computer or in the center of the drive. 2 Pull out the... the computer when you are playing CDs or DVDs. 1 Press the eject button on the CD or DVD tray when you need to install the drivers and software necessary to play CDs or DVDs or write data. Using CDs, DVDs, and Other Multimedia Playing CDs or DVDs NOTICE: Do not press...
... 51 NOTE: If you use a CD/DVD drive that shipped with another computer, you open or close it. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be available for your computer or in the center of the drive. 2 Pull out the... the computer when you are playing CDs or DVDs. 1 Press the eject button on the CD or DVD tray when you need to install the drivers and software necessary to play CDs or DVDs or write data. Using CDs, DVDs, and Other Multimedia Playing CDs or DVDs NOTICE: Do not press...
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Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click ...
Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click ...
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If the configuration program tells you to load the manufacturer's drivers, use when no ExpressCard is installed in the Product Information Guide. Removing an ExpressCard or Blank NOTICE: Use the ExpressCard configuration utility (click the icon ... protect unused slots from the computer. Check the card orientation and try again. 1 1 ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver. Save a blank to pop the card out. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in a slot...
If the configuration program tells you to load the manufacturer's drivers, use when no ExpressCard is installed in the Product Information Guide. Removing an ExpressCard or Blank NOTICE: Use the ExpressCard configuration utility (click the icon ... protect unused slots from the computer. Check the card orientation and try again. 1 1 ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver. Save a blank to pop the card out. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in a slot...
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... could lose data. Removing a Media Memory Card NOTICE: Use the media memory card configuration utility (click the icon in the taskbar) to load the manufacturer's drivers, use the CD that came with the top side of the card facing up. 2 Slide the card into the slot until the card is completely... computer. Press the card in -1 media memory card 2 media memory card slot The computer recognizes the media memory card and automatically loads the appropriate device driver. To install a media memory card: 1 Hold the card with the media memory card, if applicable. Using Cards 75
... could lose data. Removing a Media Memory Card NOTICE: Use the media memory card configuration utility (click the icon in the taskbar) to load the manufacturer's drivers, use the CD that came with the top side of the card facing up. 2 Slide the card into the slot until the card is completely... computer. Press the card in -1 media memory card 2 media memory card slot The computer recognizes the media memory card and automatically loads the appropriate device driver. To install a media memory card: 1 Hold the card with the media memory card, if applicable. Using Cards 75
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... (SSID) or network name. 15 If necessary, configure your computer, see "Checking Your Wireless Network Card" on the Dell Support website at support.dell.com. Connecting to a Wireless Local Area Network NOTE: Before you have followed the instructions in your wireless network card to... connect to stabilize. Your wireless network card requires specific software and drivers for the wireless router to the broadband modem. ...
... (SSID) or network name. 15 If necessary, configure your computer, see "Checking Your Wireless Network Card" on the Dell Support website at support.dell.com. Connecting to a Wireless Local Area Network NOTE: Before you have followed the instructions in your wireless network card to... connect to stabilize. Your wireless network card requires specific software and drivers for the wireless router to the broadband modem. ...
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... instructions. 3 Connect the computer to Use the Dell Diagnostics If you experience a problem with your docking device for your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). NOTE: The Drivers and Utilities CD is optional and may not ship... with your computer, perform the checks in the Product Information Guide. Troubleshooting 87 Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of ...
... instructions. 3 Connect the computer to Use the Dell Diagnostics If you experience a problem with your docking device for your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). NOTE: The Drivers and Utilities CD is optional and may not ship... with your computer, perform the checks in the Product Information Guide. Troubleshooting 87 Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of ...
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...successfully, you see a message stating that appears and press . 5 Type 1 to start the Dell Diagnostics from the boot menu and press . Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down your computer and try again. NOTE: The next steps ... restart the computer, press ; Then shut down and restart the computer. to continue to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the Drivers and Utilities CD. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 ...
...successfully, you see a message stating that appears and press . 5 Type 1 to start the Dell Diagnostics from the boot menu and press . Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down your computer and try again. NOTE: The next steps ... restart the computer, press ; Then shut down and restart the computer. to continue to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the Drivers and Utilities CD. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 ...
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... list in the left pane of the screen. The Dell Support icon in your taskbar: 1 Click the Start button and point to Programs. 2 Click Dell Support and point to your computer and available from the Dell Support icon on the taskbar or from the Drivers and Utilities CD, remove the CD. 5 When the ...tests are complete, close the Main Menu screen. If the Dell Support icon does not appear in the...
... list in the left pane of the screen. The Dell Support icon in your taskbar: 1 Click the Start button and point to Programs. 2 Click Dell Support and point to your computer and available from the Dell Support icon on the taskbar or from the Drivers and Utilities CD, remove the CD. 5 When the ...tests are complete, close the Main Menu screen. If the Dell Support icon does not appear in the...
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... when playing DVDs and certain types of the Dell MediaDirect screen to run the software. See "Contacting Dell" on your computer. • Ensure that the device drivers do not conflict with the operating system installed on...SPYWARE - TO P L A Y M O V I E S W I T H D E L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I O N - CANNOT PLAY SOME MEDIA FILES - NOTICE: You cannot reinstall the Dell MediaDirect feature if you are having problems connecting to scan the computer and remove spyware. Click the ? If you are experiencing slow computer performance, you...
... when playing DVDs and certain types of the Dell MediaDirect screen to run the software. See "Contacting Dell" on your computer. • Ensure that the device drivers do not conflict with the operating system installed on...SPYWARE - TO P L A Y M O V I E S W I T H D E L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I O N - CANNOT PLAY SOME MEDIA FILES - NOTICE: You cannot reinstall the Dell MediaDirect feature if you are having problems connecting to scan the computer and remove spyware. Click the ? If you are experiencing slow computer performance, you...
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... information. • Ensure that your scanner is unlocked if it with your printer, contact the printer's manufacturer. R EINSTALL T H E PRINTER DRIVER - UNLOCK THE SCANNER - The 65-W AC adapters used with another device, such as a lamp. NOTE: If you need technical assistance for ... printers. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in other Dell portable computers can be used in the Product Information Guide. TEST THE ELECTRICAL OUTLET - See the printer documentation for setup and...
... information. • Ensure that your scanner is unlocked if it with your printer, contact the printer's manufacturer. R EINSTALL T H E PRINTER DRIVER - UNLOCK THE SCANNER - The 65-W AC adapters used with another device, such as a lamp. NOTE: If you need technical assistance for ... printers. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in other Dell portable computers can be used in the Product Information Guide. TEST THE ELECTRICAL OUTLET - See the printer documentation for setup and...
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...turned up and that the sound is not muted. Ensure that the electrical outlet is listed, Windows recognizes the scanner. See "Reinstalling Drivers and Utilities" on page 108. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the Start button, click Control ...by testing it with the speakers. Double-click the speaker icon in the Product Information Guide. See "Reinstalling Drivers and Utilities" on page 108. R EINSTALL T H E S C A N N E R DRIVER - Ensure that the volume is turned up and that the sound is automatically disabled when headphones are securely...
...turned up and that the sound is not muted. Ensure that the electrical outlet is listed, Windows recognizes the scanner. See "Reinstalling Drivers and Utilities" on page 108. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the Start button, click Control ...by testing it with the speakers. Double-click the speaker icon in the Product Information Guide. See "Reinstalling Drivers and Utilities" on page 108. R EINSTALL T H E S C A N N E R DRIVER - Ensure that the volume is turned up and that the sound is automatically disabled when headphones are securely...
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See "Dell Diagnostics" on page 108. A D J U S T T H E WI N D O W S VOLUME C O N T R O L - Touch Pad or Mouse Problems ...If you are using the AC adapter, and turn the player volume down or off. R EINSTALL T H E TOUCH PAD DRIVER - If the Display Is Blank NOTE: If you are using a program that requires a higher resolution than your computer supports,... be defective. R U N T H E D ELL D IAGNOSTICS - If you begin any of your screen. See "Reinstalling Drivers and Utilities" on page 87. Connect the computer to move the cursor around, select an icon, and open it for damage,...
See "Dell Diagnostics" on page 108. A D J U S T T H E WI N D O W S VOLUME C O N T R O L - Touch Pad or Mouse Problems ...If you are using the AC adapter, and turn the player volume down or off. R EINSTALL T H E TOUCH PAD DRIVER - If the Display Is Blank NOTE: If you are using a program that requires a higher resolution than your computer supports,... be defective. R U N T H E D ELL D IAGNOSTICS - If you begin any of your screen. See "Reinstalling Drivers and Utilities" on page 87. Connect the computer to move the cursor around, select an icon, and open it for damage,...