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... on the Internet 5-2 AutoTech Service 5-3 TechFax Service 5-3 TechConnect BBS 5-4 Automated Order-Status System 5-4 Technical Support Service 5-4 Problems With Your Order 5-4 Product Information 5-4 Returning Items for Warranty Repair or Credit 5-5 Before You Call 5-5 Dell Contact Numbers 5-7 Video Memory Test B-2 Video Hardware Test B-2 Text Mode Character Test B-2 Character Attributes Subtest (80 x 25 B-2 Character Set Subtest...
... on the Internet 5-2 AutoTech Service 5-3 TechFax Service 5-3 TechConnect BBS 5-4 Automated Order-Status System 5-4 Technical Support Service 5-4 Problems With Your Order 5-4 Product Information 5-4 Returning Items for Warranty Repair or Credit 5-5 Before You Call 5-5 Dell Contact Numbers 5-7 Video Memory Test B-2 Video Hardware Test B-2 Text Mode Character Test B-2 Character Attributes Subtest (80 x 25 B-2 Character Set Subtest...
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... 2, "Customizing System Features." A connection to load its files into memory from the boot-up ) routine? No. Run the Dell Diagnostics. (See Chapter 4, "Running the Dell Diagnostics.") 3-2 Dell Inspiron 7000 Reference and Troubleshooting Guide The following procedure leads you receive a system message or beep code? Is the problem resolved? Did you through the checks necessary to step 6. 6. Verify...
... 2, "Customizing System Features." A connection to load its files into memory from the boot-up ) routine? No. Run the Dell Diagnostics. (See Chapter 4, "Running the Dell Diagnostics.") 3-2 Dell Inspiron 7000 Reference and Troubleshooting Guide The following procedure leads you receive a system message or beep code? Is the problem resolved? Did you through the checks necessary to step 6. 6. Verify...
Dell Inspiron 7000 Reference and Troubleshooting Guide
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...Glossary in the System User's Guide. 3-6 Dell Inspiron 7000 Reference and Troubleshooting Guide To fix this problem, correct the appropriate options in Table 3-2, check the documentation for the application programs that were running at offset: nnnn Extended memory is attached), or a beep code may sound...by verifying the settings for detailed information about the Setup program and its options. When you have not resolved the problem, see Chapter 4, "Running the Dell Diagnostics." If, after checking the setup options, you boot the computer, it . See Chapter 2, "Customizing System...
...Glossary in the System User's Guide. 3-6 Dell Inspiron 7000 Reference and Troubleshooting Guide To fix this problem, correct the appropriate options in Table 3-2, check the documentation for the application programs that were running at offset: nnnn Extended memory is attached), or a beep code may sound...by verifying the settings for detailed information about the Setup program and its options. When you have not resolved the problem, see Chapter 4, "Running the Dell Diagnostics." If, after checking the setup options, you boot the computer, it . See Chapter 2, "Customizing System...
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... A key on the built-in Call Dell for technical assistance. (For instructions, see Chapter 4, "Running the Dell Diagnostics.") Operating system not found The operating system may be faulty. Failing bits: nnnn Memory failed at address nnnn. If the problem is being used , a cable or connector... may be loose or the keyboard may have been pressed while the computer was found in keyboard may be dead. Call Dell for the error message....
... A key on the built-in Call Dell for technical assistance. (For instructions, see Chapter 4, "Running the Dell Diagnostics.") Operating system not found The operating system may be faulty. Failing bits: nnnn Memory failed at address nnnn. If the problem is being used , a cable or connector... may be loose or the keyboard may have been pressed while the computer was found in keyboard may be dead. Call Dell for the error message....
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...Dell Diagnostics. (For instructions, see Chapter 4, "Running the Dell Diagnostics.") NOTE: For the full name of three beeps (code 1-1-3) means that identify the problem. Call Dell...to the Dell support staff... Dell for technical assistance. Call Dell ... failed. Call Dell for technical assistance...Dell Diagnostics to identify a more serious cause. (See Chapter 4, "Running the Dell Diagnostics.") If you are unable to resolve the problem by an application program that cannot be malfunctioning. If the problem persists, call Dell...problem, call Dell for instructions.) 3-8 Dell Inspiron 7000...
...Dell Diagnostics. (For instructions, see Chapter 4, "Running the Dell Diagnostics.") NOTE: For the full name of three beeps (code 1-1-3) means that identify the problem. Call Dell...to the Dell support staff... Dell for technical assistance. Call Dell ... failed. Call Dell for technical assistance...Dell Diagnostics to identify a more serious cause. (See Chapter 4, "Running the Dell Diagnostics.") If you are unable to resolve the problem by an application program that cannot be malfunctioning. If the problem persists, call Dell...problem, call Dell for instructions.) 3-8 Dell Inspiron 7000...
Dell Inspiron 7000 Reference and Troubleshooting Guide
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...'s hard-disk drive. Installation instructions may conflict with certain application programs Memory conflicts resulting from the following subsections provide general guidelines for analyzing some software problems. For detailed troubleshooting information on the hard-disk drive, and permanently affect... instructions before installing it requires, and what peripherals are instructed to the computer. 3-10 Dell Inspiron 7000 Reference and Troubleshooting Guide Always read its program diskettes. Because most likely caused by first running a program's installation routine....
...'s hard-disk drive. Installation instructions may conflict with certain application programs Memory conflicts resulting from the following subsections provide general guidelines for analyzing some software problems. For detailed troubleshooting information on the hard-disk drive, and permanently affect... instructions before installing it requires, and what peripherals are instructed to the computer. 3-10 Dell Inspiron 7000 Reference and Troubleshooting Guide Always read its program diskettes. Because most likely caused by first running a program's installation routine....
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... conflict. These programs are designed to stay resident in this chapter, discusses the error messages generated by setting system parameters, starting memory-resident programs, and loading device driver software. If the problem you were experiencing does not recur, one at the wrong time, a program may give you unexpected results. Make sure the...
... conflict. These programs are designed to stay resident in this chapter, discusses the error messages generated by setting system parameters, starting memory-resident programs, and loading device driver software. If the problem you were experiencing does not recur, one at the wrong time, a program may give you unexpected results. Make sure the...
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... is not in step 2. 14. Turn the computer over , and remove the memory module cover as it away from exposure to pop up . Troubleshooting Your Computer 3-15 The problem is able to boot, run the Dell Diagnostics to boot, see "Troubleshooting a Power Failure" found later in Figure 3-6. Ground... yourself by touching one of the metal connectors on . 15. Slide the memory module cover as far as shown in this ...
... is not in step 2. 14. Turn the computer over , and remove the memory module cover as it away from exposure to pop up . Troubleshooting Your Computer 3-15 The problem is able to boot, run the Dell Diagnostics to boot, see "Troubleshooting a Power Failure" found later in Figure 3-6. Ground... yourself by touching one of the metal connectors on . 15. Slide the memory module cover as far as shown in this ...
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....1-inch extended graphics array (XGA) display supports 1024 x 768 pixels. Yes. No. Call Dell for instructions. Go to the computer? Yes. The computer was in the Setup program was loose; The problem is properly seated in the Extended Memory field is complete. Is an external monitor connected to step 3. Make sure the AC...
....1-inch extended graphics array (XGA) display supports 1024 x 768 pixels. Yes. No. Call Dell for instructions. Go to the computer? Yes. The computer was in the Setup program was loose; The problem is properly seated in the Extended Memory field is complete. Is an external monitor connected to step 3. Make sure the AC...
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...this option first to increase the odds of tracing the source of the problem quickly. The menu allows you to exit to start the diagnostics, the Dell logo screen appears, and a program tests the random-access memory (RAM) that you choose this chapter, you start the diagnostics: 1....the preliminary instructions specified in the previous section, follow these steps to the MS-DOS prompt. Write down the memory address and see Figure 4-1). Dell Computer Corporation Dell Inspiron 7000 Diagnostics DIAGNOSTICS MENU Run All Tests RUn Quick Tests Run Specific Tests Exit To MS-DOS For a quick check ...
...this option first to increase the odds of tracing the source of the problem quickly. The menu allows you to exit to start the diagnostics, the Dell logo screen appears, and a program tests the random-access memory (RAM) that you choose this chapter, you start the diagnostics: 1....the preliminary instructions specified in the previous section, follow these steps to the MS-DOS prompt. Write down the memory address and see Figure 4-1). Dell Computer Corporation Dell Inspiron 7000 Diagnostics DIAGNOSTICS MENU Run All Tests RUn Quick Tests Run Specific Tests Exit To MS-DOS For a quick check ...
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... diagnostics, error messages may result. When you confirm that the software itself is displaying one or more of problems that use the parallel port, such as printers, send and receive data. These particular error messages are not...RAM Test M2 WaveCache Test Tests the operation of the Diagnostics Checklist found in the System User's Guide. Faulty memory can cause a variety of the following symptoms, run a test group or subtest in RAM. The RAM ...Audio Test Tests a drive that generate these messages can confirm 4-14 Dell Inspiron 7000 Reference and Troubleshooting Guide
... diagnostics, error messages may result. When you confirm that the software itself is displaying one or more of problems that use the parallel port, such as printers, send and receive data. These particular error messages are not...RAM Test M2 WaveCache Test Tests the operation of the Diagnostics Checklist found in the System User's Guide. Faulty memory can cause a variety of the following symptoms, run a test group or subtest in RAM. The RAM ...Audio Test Tests a drive that generate these messages can confirm 4-14 Dell Inspiron 7000 Reference and Troubleshooting Guide
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The subtests in different programs. Running the Dell Diagnostics 4-15 The System Set subtests double-check many system ... there.) A PC Card you confirm that the software itself is not running as the following symptoms usually suggest a problem with a component or subassembly that warrants running a System Set subtest: A program is not at fault. (You ...rebooted), especially at different places and times in different programs. Three subtests are affecting more than one memory address location at different places and times in the System Set test group check the computer's basic system...
The subtests in different programs. Running the Dell Diagnostics 4-15 The System Set subtests double-check many system ... there.) A PC Card you confirm that the software itself is not running as the following symptoms usually suggest a problem with a component or subassembly that warrants running a System Set subtest: A program is not at fault. (You ...rebooted), especially at different places and times in different programs. Three subtests are affecting more than one memory address location at different places and times in the System Set test group check the computer's basic system...
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... well as a failure of the speaker itself is not at fault by performing a data pattern check and verifying the uniqueness of memory addresses. Parity errors or page fault failures (any error message that constitute the System Set test group and the computer functions they ... fails the test, the problem lies with the peripheral device. If a peripheral device appears to an address, which you confirm that the software is not at any time during operation. These errors are usually accompanied by software are tested. 4-16 Dell Inspiron 7000 Reference and Troubleshooting Guide Correcting...
... well as a failure of the speaker itself is not at fault by performing a data pattern check and verifying the uniqueness of memory addresses. Parity errors or page fault failures (any error message that constitute the System Set test group and the computer functions they ... fails the test, the problem lies with the peripheral device. If a peripheral device appears to an address, which you confirm that the software is not at any time during operation. These errors are usually accompanied by software are tested. 4-16 Dell Inspiron 7000 Reference and Troubleshooting Guide Correcting...
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... test group. This condition does not affect the accuracy of the video memory in various video modes. Text Mode Character Test Checks the video subsystem's ability to present data in text modes. 4-18 Dell Inspiron 7000 Reference and Troubleshooting Guide Text Mode Color Test Checks the video subsystem's ... off, regardless of text or images is intermittent or not displayed at all of the test screens may support video resolutions that the problem is not occurring in the software or caused by a hardware change. If your display or external monitor shows a partially formed or distorted...
... test group. This condition does not affect the accuracy of the video memory in various video modes. Text Mode Character Test Checks the video subsystem's ability to present data in text modes. 4-18 Dell Inspiron 7000 Reference and Troubleshooting Guide Text Mode Color Test Checks the video subsystem's ... off, regardless of text or images is intermittent or not displayed at all of the test screens may support video resolutions that the problem is not occurring in the software or caused by a hardware change. If your display or external monitor shows a partially formed or distorted...
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... menu keys near the spacebar when prompted to present data and color in the Keyboard test group. (Clear them from memory by booting the computer from the Dell Diagnostics Diskette.) When these possibilities have been eliminated, and if the following symptoms occur, you should run all of the... of these tests display characters or graphics on the screen, one or more of the computer's memory before running a subtest in graphics modes. The subtests in the Keyboard test group. Keyboard problems are shown in the Keyboard test group: When you press a key, the character represented by that...
... menu keys near the spacebar when prompted to present data and color in the Keyboard test group. (Clear them from memory by booting the computer from the Dell Diagnostics Diskette.) When these possibilities have been eliminated, and if the following symptoms occur, you should run all of the... of these tests display characters or graphics on the screen, one or more of the computer's memory before running a subtest in graphics modes. The subtests in the Keyboard test group. Keyboard problems are shown in the Keyboard test group: When you press a key, the character represented by that...
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Three sources of problems include the configuration of a program (which affects the ability to be damaged. Keyboard Key Sequence Test Verifies that controls the functions of the mouse controller (which changes the function of the touch pad or mouse), memory-resident programs like Sidekick or ProKey, ...test: When you press them in a predefined order. Touch pad or mouse problems are as likely to be caused in RAM as they are no subtests for the Mouse test. 4-20 Dell Inspiron 7000 Reference and Troubleshooting Guide If these possibilities have been eliminated and the following ...
Three sources of problems include the configuration of a program (which affects the ability to be damaged. Keyboard Key Sequence Test Verifies that controls the functions of the mouse controller (which changes the function of the touch pad or mouse), memory-resident programs like Sidekick or ProKey, ...test: When you press them in a predefined order. Touch pad or mouse problems are as likely to be caused in RAM as they are no subtests for the Mouse test. 4-20 Dell Inspiron 7000 Reference and Troubleshooting Guide If these possibilities have been eliminated and the following ...
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... connector, 1-5 mouse, 1-5 Mouse test Dell Diagnostics, 4-20 MPEG 2, 2-6 nonvolatile random-access memory. See NVRAM notational conventions, xiii notes, xiii NVRAM, 2-2 operating systems reinstalling, 2-14 Options option in Dell Diagnostics, 4-12 4 Dell Inspiron 7000 Reference and Troubleshooting Guide See PC Cards...drive check, 3-22 memory check, 3-25 power button, 1-2, 1-5 power failure AC power, 3-17 battery power, 3-18 cable connections, 3-3 partial, 3-19 troubleshooting, 3-16 power management modes, 1-4 save-to-disk suspend mode, 1-4 standby mode, 1-4 problems help tools, 5-1 ...
... connector, 1-5 mouse, 1-5 Mouse test Dell Diagnostics, 4-20 MPEG 2, 2-6 nonvolatile random-access memory. See NVRAM notational conventions, xiii notes, xiii NVRAM, 2-2 operating systems reinstalling, 2-14 Options option in Dell Diagnostics, 4-12 4 Dell Inspiron 7000 Reference and Troubleshooting Guide See PC Cards...drive check, 3-22 memory check, 3-25 power button, 1-2, 1-5 power failure AC power, 3-17 battery power, 3-18 cable connections, 3-3 partial, 3-19 troubleshooting, 3-16 power management modes, 1-4 save-to-disk suspend mode, 1-4 standby mode, 1-4 problems help tools, 5-1 ...
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...1-4 security cable slot key lock, 1-2 system password, 2-7 Select option in Dell Diagnostics, 4-7 serial devices troubleshooting, 3-32 serial port mapping, 2-6 troubleshooting, 3-29 Serial/Infrared Ports test group Dell Diagnostics, 4-23 service, 5-1 Setup messages, 2-2 Setup program accessing, 2-3 Exit..., 4-14 corrupted, 2-14 drivers, 2-14, 3-12 error messages, 3-11 included with computer, 1-5 installing and configuring, 3-10 memory-resident programs, 3-11 problems, 3-10 program conflicts, 3-12 reinstalling, 2-14 start-up files, 3-11 system utilities, 2-1 troubleshooting errors, 3-10 using, 3-...
...1-4 security cable slot key lock, 1-2 system password, 2-7 Select option in Dell Diagnostics, 4-7 serial devices troubleshooting, 3-32 serial port mapping, 2-6 troubleshooting, 3-29 Serial/Infrared Ports test group Dell Diagnostics, 4-23 service, 5-1 Setup messages, 2-2 Setup program accessing, 2-3 Exit..., 4-14 corrupted, 2-14 drivers, 2-14, 3-12 error messages, 3-11 included with computer, 1-5 installing and configuring, 3-10 memory-resident programs, 3-11 problems, 3-10 program conflicts, 3-12 reinstalling, 2-14 start-up files, 3-11 system utilities, 2-1 troubleshooting errors, 3-10 using, 3-...
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...2-14 6 Dell Inspiron 7000 Reference and Troubleshooting Guide See TSR Test Limits option in Dell Diagnostics, 4-11 touch pad about, 1-5 location, 1-2 testing, 4-20 troubleshooting, 3-33 troubleshooting about, 3-1 AC power failure, 3-17 audible signs of problems, 3-5 audio functions, 3-34 basic problems, 3-2 battery ... 3-10 starting, 3-2 touch pad, 3-33 water damage, 3-13 TSR programs about , 3-6 system memory, 1-4 system password assigning or changing, 2-7 System Set test group Dell Diagnostics, 4-15 system software reinstalling, 2-14 system utilities, 2-1 TechConnect BBS, 5-4 TechFax service, ...
...2-14 6 Dell Inspiron 7000 Reference and Troubleshooting Guide See TSR Test Limits option in Dell Diagnostics, 4-11 touch pad about, 1-5 location, 1-2 testing, 4-20 troubleshooting, 3-33 troubleshooting about, 3-1 AC power failure, 3-17 audible signs of problems, 3-5 audio functions, 3-34 basic problems, 3-2 battery ... 3-10 starting, 3-2 touch pad, 3-33 water damage, 3-13 TSR programs about , 3-6 system memory, 1-4 system password assigning or changing, 2-7 System Set test group Dell Diagnostics, 4-15 system software reinstalling, 2-14 system utilities, 2-1 TechConnect BBS, 5-4 TechFax service, ...
Dell Inspiron 7000 Service Manual
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... is properly connected to the externalmonitor connector on the computer's I/O panel. If an external monitor is a memory area problem and the computer has memory modules, remove the memory modules from the main board, verify that they are free of any obvious physical damage. 10. c. The... the following : a. The monitor's power cable is on the computer's I /O panel. The monitor is attached to the instructions in the memory module sockets are free of any obvious physical damage. e. The monitor's controls are secure enough to the appropriate port connector on . b. The...
... is properly connected to the externalmonitor connector on the computer's I/O panel. If an external monitor is a memory area problem and the computer has memory modules, remove the memory modules from the main board, verify that they are free of any obvious physical damage. 10. c. The... the following : a. The monitor's power cable is on the computer's I /O panel. The monitor is attached to the instructions in the memory module sockets are free of any obvious physical damage. e. The monitor's controls are secure enough to the appropriate port connector on . b. The...