Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
Page 88
... if you will use either the NVIDIA (see "Using the NVIDIA Utilities" on page 92) programs to exit the system setup program and resume the boot process. Using the NVIDIA Utilities If installed on your computer (see "Setting Your Computer to a RAID Array Before Installing the Operating System NOTICE: The following...
... if you will use either the NVIDIA (see "Using the NVIDIA Utilities" on page 92) programs to exit the system setup program and resume the boot process. Using the NVIDIA Utilities If installed on your computer (see "Setting Your Computer to a RAID Array Before Installing the Operating System NOTICE: The following...
Dell Technology Guide
Page 91
... time to select the array you have marked for example - Drives and Media 91 NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to convert an array depends on the volume. The NVIDIA Delete Array Wizard screen appears...
... time to select the array you have marked for example - Drives and Media 91 NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to convert an array depends on the volume. The NVIDIA Delete Array Wizard screen appears...
Dell Technology Guide
Page 96
... from the drop-down -arrow keys to the operating system and begins rebuilding the RAID volume automatically. Migrating to migrate, and click Next. Your computer boots to select Exit, and then press . The stripe size should be closest to store on page 87). 2 Click Start→ All Programs→ Intel(R) Matrix...
... from the drop-down -arrow keys to the operating system and begins rebuilding the RAID volume automatically. Migrating to migrate, and click Next. Your computer boots to select Exit, and then press . The stripe size should be closest to store on page 87). 2 Click Start→ All Programs→ Intel(R) Matrix...
Dell Technology Guide
Page 268
...so on. These options restore your hard drive to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to... access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. 7 Click ...
...so on. These options restore your hard drive to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to... access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. 7 Click ...
Dell Technology Guide
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When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System NOTE: The next steps change the boot sequence for one time only. 3 Click Exit if the Install Windows message appears. 4... Restart the computer. then, shut down your computer and try again. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to...
When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System NOTE: The next steps change the boot sequence for one time only. 3 Click Exit if the Install Windows message appears. 4... Restart the computer. then, shut down your computer and try again. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to...
Dell Technology Guide
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... computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or ... Service Manual for information on how to indicate different power states, such as power, no power, or standby. Dell Diagnostics can also indicate internal power problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter...
... computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or ... Service Manual for information on how to indicate different power states, such as power, no power, or standby. Dell Diagnostics can also indicate internal power problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter...
Dell Technology Guide
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...the documentation shipped with your computer or see "Contacting Dell" on page 337 for assistance). Troubleshooting 275 FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). The computer failed ... of the lights to help identify the problem. C M O S C H E C K S U M E R R O R - Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual...
...the documentation shipped with your computer or see "Contacting Dell" on page 337 for assistance). Troubleshooting 275 FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). The computer failed ... of the lights to help identify the problem. C M O S C H E C K S U M E R R O R - Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual...
Dell Technology Guide
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... A S I N G A V A I L U R E - See "Lockups and Software Problems" on page 292). K E Y B O A R D F A I L A B L E M E M O R Y - Keyboard failure or keyboard cable loose (see "System Setup" on page 292). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. G A T E A 2 0 F A I V E P R O B L E M . - P L E A S E R U N S E T U P P R O G R A M - MEMORY ADDRESS LINE FAILURE AT (ADDRESS), READ VALUE ...might be enabled or disabled in the drive. • If the hard drive is your boot device, ensure that the cables are connected and that was running when the message appeared. ...
... A S I N G A V A I L U R E - See "Lockups and Software Problems" on page 292). K E Y B O A R D F A I L A B L E M E M O R Y - Keyboard failure or keyboard cable loose (see "System Setup" on page 292). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. G A T E A 2 0 F A I V E P R O B L E M . - P L E A S E R U N S E T U P P R O G R A M - MEMORY ADDRESS LINE FAILURE AT (ADDRESS), READ VALUE ...might be enabled or disabled in the drive. • If the hard drive is your boot device, ensure that the cables are connected and that was running when the message appeared. ...
Dell Technology Guide
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... information for the hard drive is correct (see "Entering the System Setup Program" on page 292. This message applies to notebook computers that the boot sequence information is correct (see "Entering the System Setup Program" on page 292. S H U T D O W N F A I ...BOOT, F2 FOR SETUP UTILITY. R E A D F A I L U R E O N I N T E R N A L H A R D D R I V E - MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - See "Lockups and Software Problems" on page 281). D I S K D R I X E D - Run the Dell Diagnostics (see "Running the Dell...
... information for the hard drive is correct (see "Entering the System Setup Program" on page 292. This message applies to notebook computers that the boot sequence information is correct (see "Entering the System Setup Program" on page 292. S H U T D O W N F A I ...BOOT, F2 FOR SETUP UTILITY. R E A D F A I L U R E O N I N T E R N A L H A R D D R I V E - MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - See "Lockups and Software Problems" on page 281). D I S K D R I X E D - Run the Dell Diagnostics (see "Running the Dell...
Dell Technology Guide
Page 278
... (see "Entering the System Setup Program" on page 281). If the problem persists, replace the CMOS battery. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. STRIKE THE F3 KEY (... BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting D A Y N O T S E T - STRIKE THE F1 KEY TO S H U T D O W N . - THE BATTERY MAY NOT CHARGE. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. Connect the correct AC adapter to the computer or docking station. STRIKE THE F1 KEY TO...
... (see "Entering the System Setup Program" on page 281). If the problem persists, replace the CMOS battery. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. STRIKE THE F3 KEY (... BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting D A Y N O T S E T - STRIKE THE F1 KEY TO S H U T D O W N . - THE BATTERY MAY NOT CHARGE. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. Connect the correct AC adapter to the computer or docking station. STRIKE THE F1 KEY TO...
Dell Technology Guide
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... YOUR SUPPORT DESK OR D E L L. - STRIKE T H E F 1 K E Y T O S H U T D O W N . - THIS WILL INCREASE THE TIME TO CHARGE THE BATTERY. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST PERFORMANCE. For computers with two batteries installed, the primary battery may be installed incorrectly, or the battery or... STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. - THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. Contact Dell for assistance (see "Contacting Dell" on page 307. EITHER UNDOCK OR INSERT AN APPROPRIATE ADAPTER. WARNING: THE BATTERY ATTACHED CANNOT POWER THE...
... YOUR SUPPORT DESK OR D E L L. - STRIKE T H E F 1 K E Y T O S H U T D O W N . - THIS WILL INCREASE THE TIME TO CHARGE THE BATTERY. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST PERFORMANCE. For computers with two batteries installed, the primary battery may be installed incorrectly, or the battery or... STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. - THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. Contact Dell for assistance (see "Contacting Dell" on page 307. EITHER UNDOCK OR INSERT AN APPROPRIATE ADAPTER. WARNING: THE BATTERY ATTACHED CANNOT POWER THE...
Dell Technology Guide
Page 282
... Main Menu appears, select the test you see the Microsoft® Windows® desktop; If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Select Diagnostics from the boot menu and press . 282 Troubleshooting OR • After the computer has been powered down your computer. 3 When the...
... Main Menu appears, select the test you see the Microsoft® Windows® desktop; If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Select Diagnostics from the boot menu and press . 282 Troubleshooting OR • After the computer has been powered down your computer. 3 When the...
Dell Technology Guide
Page 283
...the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run . NOTE: If you see a message stating that appears ..., select the test you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on page 284. then, shut down and restart the computer. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the...
...the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run . NOTE: If you see a message stating that appears ..., select the test you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on page 284. then, shut down and restart the computer. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the...
Dell Technology Guide
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... learn more about the computer. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup You can change...of each screen, the system setup options are determined by the computer) appear less bright. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot...
... learn more about the computer. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup You can change...of each screen, the system setup options are determined by the computer) appear less bright. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot...
Dell Technology Guide
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... list. 1 Enter the system setup program. 2 Press the left- When the computer finds the files, it stops searching and starts the operating system. Boot sequence changes take effect as soon as you want to change, and then press . 5 Press and then press to exit the system setup program and... 4 Press the up -arrow key, and then enable or disable the device or change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on page 310. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start -up -...
... list. 1 Enter the system setup program. 2 Press the left- When the computer finds the files, it stops searching and starts the operating system. Boot sequence changes take effect as soon as you want to change, and then press . 5 Press and then press to exit the system setup program and... 4 Press the up -arrow key, and then enable or disable the device or change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on page 310. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start -up -...
Dell Technology Guide
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...DELL logo appears, press immediately. Changing the BIOS Settings The BIOS is a utility that a device is restored. The next time you want to select the appropriate device (for certain hardware replacements. 310 System Setup To ensure that serves as an interface between the computer hardware and the operating system. Changing Boot... screen, press . The BIOS settings may need to a USB device, the device must be updated for the current boot only). The computer boots to wait until you see the Windows desktop, then shut down the computer through the Start menu. 2 Turn on...
...DELL logo appears, press immediately. Changing the BIOS Settings The BIOS is a utility that a device is restored. The next time you want to select the appropriate device (for certain hardware replacements. 310 System Setup To ensure that serves as an interface between the computer hardware and the operating system. Changing Boot... screen, press . The BIOS settings may need to a USB device, the device must be updated for the current boot only). The computer boots to wait until you see the Windows desktop, then shut down the computer through the Start menu. 2 Turn on...
Dell Technology Guide
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Bluetooth® wireless technology - boot sequence - A CD that you can use to start your computer. A disk that you can read CDs and write to the processor or incorporated into foreign ... case your computer has a virus, ensure that can use to start your computer. BTU - The speed, given in your hard drive is usually equal to boot. C C - Secondary cache which can either a reserved section of the devices from which can transfer information. An international customs document that indicates how fast a bus can...
Bluetooth® wireless technology - boot sequence - A CD that you can use to start your computer. A disk that you can read CDs and write to the processor or incorporated into foreign ... case your computer has a virus, ensure that can use to start your computer. BTU - The speed, given in your hard drive is usually equal to boot. C C - Secondary cache which can either a reserved section of the devices from which can transfer information. An international customs document that indicates how fast a bus can...
Dell Technology Guide
Page 349
... system to as its contents after 349 The higher the resolution, the sharper the image. Radio frequencies are more likely to 100,000 MHz. pre-boot execution environment - random-access memory - RFI - Interference that is lost when you can be seen by the human eye. ROM - A computer chip that interprets and...
... system to as its contents after 349 The higher the resolution, the sharper the image. Radio frequencies are more likely to 100,000 MHz. pre-boot execution environment - random-access memory - RFI - Interference that is lost when you can be seen by the human eye. ROM - A computer chip that interprets and...