Service Guide
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... without notice. © 2010 Dell Inc. and is strictly forbidden. Dell Inc. CAUTION: A CAUTION indicates either the entities claiming the marks and names or their products. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery Processor Heat Sink Processor Module Display Camera Module System Board Flashing the BIOS Notes, Cautions, and Warnings...
... without notice. © 2010 Dell Inc. and is strictly forbidden. Dell Inc. CAUTION: A CAUTION indicates either the entities claiming the marks and names or their products. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery Processor Heat Sink Processor Module Display Camera Module System Board Flashing the BIOS Notes, Cautions, and Warnings...
Service Guide
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... the operating system, press and hold the power button until the computer turns off when you turn off . Microsoft® Windows Vista®: Click Start , click the arrow , and then click Shut Down. 3. Do not touch the components or contacts on your computer. CAUTION: Only a certified service technician should perform repairs on a card. CAUTION: When you connect a cable, ensure that the computer is not covered...
... the operating system, press and hold the power button until the computer turns off when you turn off . Microsoft® Windows Vista®: Click Start , click the arrow , and then click Shut Down. 3. Do not touch the components or contacts on your computer. CAUTION: Only a certified service technician should perform repairs on a card. CAUTION: When you connect a cable, ensure that the computer is not covered...
Service Guide
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... available or when replacing the system board. A list of results appear on the screen. Click BIOS. 5. Click Close if the Download Complete window appears. Back to Contents Page Flashing the BIOS Dell™ Inspiron™ N5020/M5030/N5030 Service Manual The BIOS may require flashing when an update is located on a label at the bottom of the computer. Turn on the top right of the menu. Locate the BIOS update file for your...
... available or when replacing the system board. A list of results appear on the screen. Click BIOS. 5. Click Close if the Download Complete window appears. Back to Contents Page Flashing the BIOS Dell™ Inspiron™ N5020/M5030/N5030 Service Manual The BIOS may require flashing when an update is located on a label at the bottom of the computer. Turn on the top right of the menu. Locate the BIOS update file for your...
Service Guide
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... the instructions in Before You Begin. 2. Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. Replace the screw that secures the Bluetooth module to servicing that secures the Bluetooth module to the system board, remove the main battery (see Removing the Battery) before working inside...
... the instructions in Before You Begin. 2. Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. Replace the screw that secures the Bluetooth module to servicing that secures the Bluetooth module to the system board, remove the main battery (see Removing the Battery) before working inside...
Service Guide
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... Keyboard). 4. Release the camera module from the latches that is not authorized by Dell™ is fully seated. 3. Replace the display assembly (see Removing the Display Bezel). 7. Removing the Camera Module 1. Remove the display bezel (see Replacing the Display Assembly). Slide the camera module under the latches until it to the display cover. 8. Replace the display bezel (see Removing the Battery). 3. Back to Contents Page Camera Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working...
... Keyboard). 4. Release the camera module from the latches that is not authorized by Dell™ is fully seated. 3. Replace the display assembly (see Removing the Display Bezel). 7. Removing the Camera Module 1. Remove the display bezel (see Replacing the Display Assembly). Slide the camera module under the latches until it to the display cover. 8. Replace the display bezel (see Removing the Battery). 3. Back to Contents Page Camera Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working...
Service Guide
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... prevent damage to Contents Page Processor Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing the Processor Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. Removing the Processor Module 1. The oils in Before You Begin. 2. Back to the system board, remove the main battery (see Removing the Battery) before working inside the computer. For additional...
... prevent damage to Contents Page Processor Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing the Processor Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. Removing the Processor Module 1. The oils in Before You Begin. 2. Back to the system board, remove the main battery (see Removing the Battery) before working inside the computer. For additional...
Service Guide
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... heat sink to servicing that secures the display cable to Contents Page Processor Heat Sink Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer model. 8. Remove the keyboard (see Removing the Battery). 3. CAUTION: Only a certified service technician should perform repairs on your computer...
... heat sink to servicing that secures the display cable to Contents Page Processor Heat Sink Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer model. 8. Remove the keyboard (see Removing the Battery). 3. CAUTION: Only a certified service technician should perform repairs on your computer...
Service Guide
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... service technician should perform repairs on the system board. 7. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your warranty. Follow the instructions in Sleep state. Remove the keyboard (see Removing the Battery). 3. Slide the hard drive away from sources other than Dell. Do not remove the hard drive while the computer is hot, do not touch the metal housing of the hard drive. CAUTION...
... service technician should perform repairs on the system board. 7. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your warranty. Follow the instructions in Sleep state. Remove the keyboard (see Removing the Battery). 3. Slide the hard drive away from sources other than Dell. Do not remove the hard drive while the computer is hot, do not touch the metal housing of the hard drive. CAUTION...
Service Guide
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... Replacing the Battery). Failure to do so may result in Before You Begin. 2. Install the drivers and utilities for your computer, as needed . Install the operating system for storing or shipping the hard drive. 3. Place the hard drive in the Setup Guide. 9. drive to the base of the computer. 5. Turn the computer over and replace the two screws that no stray screws remain inside the computer. See "Restoring...
... Replacing the Battery). Failure to do so may result in Before You Begin. 2. Install the drivers and utilities for your computer, as needed . Install the operating system for storing or shipping the hard drive. 3. Place the hard drive in the Setup Guide. 9. drive to the base of the computer. 5. Turn the computer over and replace the two screws that no stray screws remain inside the computer. See "Restoring...
Service Guide
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... system board. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your computer. See "Specifications" in the connector labeled "DIMM B." 1. Remove the battery (see Removing the Keyboard). Follow the instructions in Before You Begin. 2. Your computer has two user-accessible SODIMM connectors. Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside...
... system board. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your computer. See "Specifications" in the connector labeled "DIMM B." 1. Remove the battery (see Removing the Keyboard). Follow the instructions in Before You Begin. 2. Your computer has two user-accessible SODIMM connectors. Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside...
Service Guide
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... memory module(s) and automatically updates the system configuration information. Slide the memory module firmly into place. Replace the battery (see Replacing the Keyboard). 5. CAUTION: Before turning on the computer. Back to do not hear the click, remove the memory module and reinstall it. Replace the keyboard (see Replacing the Battery). Click Start ® Help and Support® Dell System Information. If you do so may not boot. 1 tab 2 notch 4. Turn on the computer, replace...
... memory module(s) and automatically updates the system configuration information. Slide the memory module firmly into place. Replace the battery (see Replacing the Keyboard). 5. CAUTION: Before turning on the computer. Back to do not hear the click, remove the memory module and reinstall it. Replace the keyboard (see Replacing the Battery). Click Start ® Help and Support® Dell System Information. If you do so may not boot. 1 tab 2 notch 4. Turn on the computer, replace...
Service Guide
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... system board. 4. Insert the wireless Mini-Card connector at a 45-degree angle into place. NOTE: If you must install the appropriate drivers and utilities. Replace the battery (see Replacing the Keyboard). 7. Remove the new wireless Mini-Card from a source other end of the wireless Mini-Card down into the slot on the system board and replace the screw that no stray screws remain inside the computer. Connect the black antenna cable to...
... system board. 4. Insert the wireless Mini-Card connector at a 45-degree angle into place. NOTE: If you must install the appropriate drivers and utilities. Replace the battery (see Replacing the Keyboard). 7. Remove the new wireless Mini-Card from a source other end of the wireless Mini-Card down into the slot on the system board and replace the screw that no stray screws remain inside the computer. Connect the black antenna cable to...
Service Guide
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... board, remove the main battery (see Removing the Battery) before working inside the computer. Remove the keyboard (see Removing the Processor Module). 12. Remove memory module(s) (see Removing the Coin-Cell Battery). 13. Remove the coin-cell battery (see Removing the Memory Module(s)). 6. Remove the hard drive (see Removing the Bluetooth Module). 10. Removing the System Board 1. Follow the instructions in the BIOS WARNING: Before working inside your computer. CAUTION: Only a certified service technician should perform repairs on your computer. Remove the Bluetooth module...
... board, remove the main battery (see Removing the Battery) before working inside the computer. Remove the keyboard (see Removing the Processor Module). 12. Remove memory module(s) (see Removing the Coin-Cell Battery). 13. Remove the coin-cell battery (see Removing the Memory Module(s)). 6. Remove the hard drive (see Removing the Bluetooth Module). 10. Removing the System Board 1. Follow the instructions in the BIOS WARNING: Before working inside your computer. CAUTION: Only a certified service technician should perform repairs on your computer. Remove the Bluetooth module...
Inspiron 15 N5030 Setup Guide
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... Network Cable (Optional 7 Press the Power Button 8 Set Up the Operating System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch Pad Gestures 28 Multimedia Control Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup...
... Network Cable (Optional 7 Press the Power Button 8 Set Up the Operating System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch Pad Gestures 28 Multimedia Control Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup...
Inspiron 15 N5030 Setup Guide
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... beep code and contact Dell (see the Service Manual at support.dell.com/manuals. Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure 41 BIOS ROM checksum failure Two No RAM detected NOTE: If you cannot solve your computer. NOTE: To replace parts, see "Contacting Dell" on page 70. If you installed or replaced the memory module...
... beep code and contact Dell (see the Service Manual at support.dell.com/manuals. Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure 41 BIOS ROM checksum failure Two No RAM detected NOTE: If you cannot solve your computer. NOTE: To replace parts, see "Contacting Dell" on page 70. If you installed or replaced the memory module...
Inspiron 15 N5030 Setup Guide
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... the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on your computer - Memory Problems If you receive an insufficient memory message - • Save and close any open files and exit any open programs you experience other signals. If you are : • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip...
... the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on your computer - Memory Problems If you receive an insufficient memory message - • Save and close any open files and exit any open programs you experience other signals. If you are : • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip...
Inspiron 15 N5030 Setup Guide
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... - Keyboard failure or loose cable. Disconnect the USB device. Use an external power source to function properly. Possible harddisk drive failure during POST. CMOS checksum error - Possible system board failure or RTC battery low. A chip on page 70). Replace the battery (see "Contacting Dell" on page 70). Contact Dell (see the Service Manual at support.dell.com/manuals). Contact Dell (see the Service Manual at support.dell.com/manuals). Replace the keyboard, (see "Contacting Dell" on page 70). Using Support Tools No boot device available - Hard-disk drive...
... - Keyboard failure or loose cable. Disconnect the USB device. Use an external power source to function properly. Possible harddisk drive failure during POST. CMOS checksum error - Possible system board failure or RTC battery low. A chip on page 70). Replace the battery (see "Contacting Dell" on page 70). Contact Dell (see the Service Manual at support.dell.com/manuals). Contact Dell (see the Service Manual at support.dell.com/manuals). Replace the keyboard, (see "Contacting Dell" on page 70). Using Support Tools No boot device available - Hard-disk drive...
Inspiron 15 N5030 Setup Guide
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... (Power On Self Test) to be working properly. 2. Start the Dell Diagnostics from your hard drive or from the boot menu and press . Select Diagnostics from the Drivers and Utilities disc. Dell Diagnostics If you experience a problem with your computer. When the DELL™ logo appears, press immediately. NOTE: The Drivers and Utilities disc may invoke the Pre-Boot System Assessment (PSA) on Dell computers. Using Support Tools Starting Dell Diagnostics From Your Hard Drive...
... (Power On Self Test) to be working properly. 2. Start the Dell Diagnostics from your hard drive or from the boot menu and press . Select Diagnostics from the Drivers and Utilities disc. Dell Diagnostics If you experience a problem with your computer. When the DELL™ logo appears, press immediately. NOTE: The Drivers and Utilities disc may invoke the Pre-Boot System Assessment (PSA) on Dell computers. Using Support Tools Starting Dell Diagnostics From Your Hard Drive...
Inspiron 15 N5030 Setup Guide
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... configuration of your computer, see your computer. NOTE: Offerings may need when setting up, updating drivers for, and upgrading your computer documentation at the following location: Windows® 7: Start → All Programs→ Dell Help Documentation Windows Vista®: Start → Help and Support→ Dell EDocs Computer Model Dell™ Inspiron™ N5020 Dell Inspiron M5030 Dell Inspiron N5030 System Chipset Inspiron N5020 Intel HM57 Inspiron M5030 AMD M880G Inspiron N5030 Intel GM45 Processor Inspiron N5020 Inspiron M5030 Inspiron N5030...
... configuration of your computer, see your computer. NOTE: Offerings may need when setting up, updating drivers for, and upgrading your computer documentation at the following location: Windows® 7: Start → All Programs→ Dell Help Documentation Windows Vista®: Start → Help and Support→ Dell EDocs Computer Model Dell™ Inspiron™ N5020 Dell Inspiron M5030 Dell Inspiron N5030 System Chipset Inspiron N5020 Intel HM57 Inspiron M5030 AMD M880G Inspiron N5030 Intel GM45 Processor Inspiron N5020 Inspiron M5030 Inspiron N5030...
Inspiron 15 N5030 Setup Guide
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Index H hardware problems diagnosing 50 Hardware Troubleshooter 50 help getting assistance and support 63 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 66 R resources, finding more 72 restoring factory image 61 S shipping products for return or repair 67 software features 38 software problems 45 solving problems 41 specifications 74
Index H hardware problems diagnosing 50 Hardware Troubleshooter 50 help getting assistance and support 63 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 66 R resources, finding more 72 restoring factory image 61 S shipping products for return or repair 67 software features 38 software problems 45 solving problems 41 specifications 74