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... proprietary interest in this document to refer to Microsoft® Windows® operating systems are registered trademarks of Dell Inc.; is subject to avoid the problem. Trademarks used in this text: Dell, OptiPlex, and the DELL logo are optional and may be used in trademarks and trade names other than its own. Models DHP...
... proprietary interest in this document to refer to Microsoft® Windows® operating systems are registered trademarks of Dell Inc.; is subject to avoid the problem. Trademarks used in this text: Dell, OptiPlex, and the DELL logo are optional and may be used in trademarks and trade names other than its own. Models DHP...
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... Computer 15 Small Mini-Tower Computer 15 Mini-Tower Computer 16 Setting Up Your Computer 16 Solving Problems 19 Dell Diagnostics 19 System Lights 21 Diagnostic Lights 23 Beep Codes 26 Running the Dell™ IDE Hard Drive Diagnostics 27 Resolving Software and Hardware Incompatibilities 27 Using Microsoft® Windows® XP...
... Computer 15 Small Mini-Tower Computer 15 Mini-Tower Computer 16 Setting Up Your Computer 16 Solving Problems 19 Dell Diagnostics 19 System Lights 21 Diagnostic Lights 23 Beep Codes 26 Running the Dell™ IDE Hard Drive Diagnostics 27 Resolving Software and Hardware Incompatibilities 27 Using Microsoft® Windows® XP...
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... How to remove and replace parts • Technical specifications • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft® Windows® XP Help and Support Center 1 Click the Start button and click Help and Support. 2...Utilities CD (also known as the ResourceCD) Documentation and drivers are already installed on the Drivers and Utilities CD and the Dell Support website at support.dell.com. Finding Information for Your Computer What Are You Looking For? • A diagnostic program for my computer •...
... How to remove and replace parts • Technical specifications • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft® Windows® XP Help and Support Center 1 Click the Start button and click Help and Support. 2...Utilities CD (also known as the ResourceCD) Documentation and drivers are already installed on the Drivers and Utilities CD and the Dell Support website at support.dell.com. Finding Information for Your Computer What Are You Looking For? • A diagnostic program for my computer •...
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... for the devices that describes your computer. Contact information, order status, warranty, and repair information • Downloads - premiersupport.dell.com The Dell Premier Support website is already installed on your problem. 4 Follow the instructions on the screen. • How to reinstall ... tools, including: • Troubleshooting - Drivers, patches, and software updates • User Guides - www.dell.com | support.dell.com What Are You Looking For? See your OptiPlex User's Guide for my computer • Frequently asked questions • File downloads • Details on the...
... for the devices that describes your computer. Contact information, order status, warranty, and repair information • Downloads - premiersupport.dell.com The Dell Premier Support website is already installed on your problem. 4 Follow the instructions on the screen. • How to reinstall ... tools, including: • Troubleshooting - Drivers, patches, and software updates • User Guides - www.dell.com | support.dell.com What Are You Looking For? See your OptiPlex User's Guide for my computer • Frequently asked questions • File downloads • Details on the...
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Front and Back Views Small Form-Factor Computer CD/DVD-drive eject button CD/DVD-drive activity light USB 2.0 connectors (2) floppy-drive eject button Microsoft Windows Product Key headphone connector hard-drive activity light network activity light network adapter connector link integrity light power button power light line-in connector line-out connector card slots (2) power connector parallel connector serial connector video connector diagnostic lights microphone connector USB 2.0 connectors (6) Quick Reference Guide 7
Front and Back Views Small Form-Factor Computer CD/DVD-drive eject button CD/DVD-drive activity light USB 2.0 connectors (2) floppy-drive eject button Microsoft Windows Product Key headphone connector hard-drive activity light network activity light network adapter connector link integrity light power button power light line-in connector line-out connector card slots (2) power connector parallel connector serial connector video connector diagnostic lights microphone connector USB 2.0 connectors (6) Quick Reference Guide 7
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Desktop Computer CD/DVD-drive eject button USB 2.0 connectors (2) power button power light Microsoft Windows Product Key floppy-drive eject button microphone connector diagnostic lights headphone connector network activity light network adapter connector link integrity light line-in connector line-out connector voltage selection switch card slots (3) power connector parallel connector serial connector video connector microphone connector USB 2.0 connectors (6) Quick Reference Guide 9
Desktop Computer CD/DVD-drive eject button USB 2.0 connectors (2) power button power light Microsoft Windows Product Key floppy-drive eject button microphone connector diagnostic lights headphone connector network activity light network adapter connector link integrity light line-in connector line-out connector voltage selection switch card slots (3) power connector parallel connector serial connector video connector microphone connector USB 2.0 connectors (6) Quick Reference Guide 9
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... connector network activity light line-in connector 10 Quick Reference Guide Front-Panel Door and Hinge Arms" on page 11 for more information. www.dell.com | support.dell.com Small Mini-Tower Computer Microsoft Windows Product Key floppy-drive activity light power light power button front-panel door NOTE: See "Small MiniTower...
... connector network activity light line-in connector 10 Quick Reference Guide Front-Panel Door and Hinge Arms" on page 11 for more information. www.dell.com | support.dell.com Small Mini-Tower Computer Microsoft Windows Product Key floppy-drive activity light power light power button front-panel door NOTE: See "Small MiniTower...
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Front-Panel Door and Hinge Arms To prevent damage to your fingers to pull here to "break away" if it off the two hinge arms: 1. position 2. Use your computer, the front-panel door is lifted up or pushed down too far. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Align the two clips on the front-panel door with the two pivot-bar slots. pivot bar pivot-bar slot Quick Reference Guide 11 Lift both hinge arms to the vertical. Lower the two hinge arms to a horizontal position. 3. To reattach the...
Front-Panel Door and Hinge Arms To prevent damage to your fingers to pull here to "break away" if it off the two hinge arms: 1. position 2. Use your computer, the front-panel door is lifted up or pushed down too far. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Align the two clips on the front-panel door with the two pivot-bar slots. pivot bar pivot-bar slot Quick Reference Guide 11 Lift both hinge arms to the vertical. Lower the two hinge arms to a horizontal position. 3. To reattach the...
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www.dell.com | support.dell.com Mini-Tower Computer Microsoft Windows Product Key microphone connector headphone connector diagnostic lights CD/DVD-drive eject button floppy-drive eject button USB 2.0 connectors (2) power button power light voltage selection switch line-out connector network activity light network adapter connector link integrity light parallel connector 12 Quick Reference Guide power connector line-in connector microphone connector USB 2.0 connectors (6) video connector serial connector card slots (4)
www.dell.com | support.dell.com Mini-Tower Computer Microsoft Windows Product Key microphone connector headphone connector diagnostic lights CD/DVD-drive eject button floppy-drive eject button USB 2.0 connectors (2) power button power light voltage selection switch line-out connector network activity light network adapter connector link integrity light parallel connector 12 Quick Reference Guide power connector line-in connector microphone connector USB 2.0 connectors (6) video connector serial connector card slots (4)
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NOTE: When opening the small mini-tower computer, first press the release button on the right side of the computer with one hand while pulling up on the top of the cover with one is attached. 2 Locate the two release buttons shown in the Product Information Guide. Before opening the cover. Opening the Computer Cover CAUTION: Before you begin any cables. 3 Raise the back of the cover, and pivot it toward the front of the computer. Desktop and Mini-Tower Computers Locate the cover release lever on the left side of the procedures in this section, follow the safety instructions ...
NOTE: When opening the small mini-tower computer, first press the release button on the right side of the computer with one hand while pulling up on the top of the cover with one is attached. 2 Locate the two release buttons shown in the Product Information Guide. Before opening the cover. Opening the Computer Cover CAUTION: Before you begin any cables. 3 Raise the back of the cover, and pivot it toward the front of the computer. Desktop and Mini-Tower Computers Locate the cover release lever on the left side of the procedures in this section, follow the safety instructions ...
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www.dell.com | support.dell.com Inside Your Computer Small Form-factor Computer floppy drive hard drive heat sink and blower assembly padlock ring PCI-E x16 connector Small Desktop Computer CD/DVD drive floppy drive system board heat sink and blower assembly PCI-E x16 connector PCI-E x1 connector 14 Quick Reference Guide CD/DVD drive internal speaker chassis intrusion switch SATA connector system board power supply hard drive internal speaker chassis intrusion switch SATA connector(s) (2) NOTE: Your computer may not have the SATA1 connector. power supply card cage
www.dell.com | support.dell.com Inside Your Computer Small Form-factor Computer floppy drive hard drive heat sink and blower assembly padlock ring PCI-E x16 connector Small Desktop Computer CD/DVD drive floppy drive system board heat sink and blower assembly PCI-E x16 connector PCI-E x1 connector 14 Quick Reference Guide CD/DVD drive internal speaker chassis intrusion switch SATA connector system board power supply hard drive internal speaker chassis intrusion switch SATA connector(s) (2) NOTE: Your computer may not have the SATA1 connector. power supply card cage
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Quick Reference Guide 15 Desktop Computer power supply CD/DVD, floppy, and hard drive (stacked) chassis intrusion switch SATA connectors (2) system board Small Mini-Tower Computer CD/DVD drive power supply heat sink shroud assembly padlock ring PCI-E x16 connector PCI-E x1 connector PCI-E x16 connector heat sink shroud assembly floppy drive hard drive internal speaker chassis intrusion switch system board SATA connectors (4) NOTE: Your computer may not have the SATA1 or SATA3 connectors.
Quick Reference Guide 15 Desktop Computer power supply CD/DVD, floppy, and hard drive (stacked) chassis intrusion switch SATA connectors (2) system board Small Mini-Tower Computer CD/DVD drive power supply heat sink shroud assembly padlock ring PCI-E x16 connector PCI-E x1 connector PCI-E x16 connector heat sink shroud assembly floppy drive hard drive internal speaker chassis intrusion switch system board SATA connectors (4) NOTE: Your computer may not have the SATA1 or SATA3 connectors.
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... the modem. Voltage from telephone communications can cause damage to operate a PS/2 mouse and a USB mouse simultaneously. 2 Connect the modem or network cable. www.dell.com | support.dell.com Mini-Tower Computer power supply floppy drive CD/DVD drive chassis intrusion switch SATA connectors (2) system board PCI-E x16 connector heat sink shroud...
... the modem. Voltage from telephone communications can cause damage to operate a PS/2 mouse and a USB mouse simultaneously. 2 Connect the modem or network cable. www.dell.com | support.dell.com Mini-Tower Computer power supply floppy drive CD/DVD drive chassis intrusion switch SATA connectors (2) system board PCI-E x16 connector heat sink shroud...
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Align and gently insert the monitor cable to electrical outlets. 6 Verify that the voltage selection switch is compatible with your location. Your computer has a manual voltage selection switch. NOTICE: To help avoid damaging a computer with the device or software, or contact the vendor to verify that came with a voltage selection switch on the cable connectors. NOTE: Before you install any devices or software that did not ship with your computer, read the documentation that the device or software is set to operate at the correct operating voltage. 3 Connect the monitor....
Align and gently insert the monitor cable to electrical outlets. 6 Verify that the voltage selection switch is compatible with your location. Your computer has a manual voltage selection switch. NOTICE: To help avoid damaging a computer with the device or software, or contact the vendor to verify that came with a voltage selection switch on the cable connectors. NOTE: Before you install any devices or software that did not ship with your computer, read the documentation that the device or software is set to operate at the correct operating voltage. 3 Connect the monitor....
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... an example of the Express Service Code and Service Tag. NOTE: The Drivers and Utilities CD (ResourceCD) is active. NOTICE: The Dell Diagnostics works only on page 5 for your computer does not perform as expected. If you wait too long and the operating system logo..., follow the safety instructions in the Product Information Guide. If computer problems occur that the device you contact Dell for Your Computer" on Dell™ computers. Start the Dell Diagnostics from the optional Drivers and Utilities CD (also known as your Drivers and Utilities CD (optional). Enter...
... an example of the Express Service Code and Service Tag. NOTE: The Drivers and Utilities CD (ResourceCD) is active. NOTICE: The Dell Diagnostics works only on page 5 for your computer does not perform as expected. If you wait too long and the operating system logo..., follow the safety instructions in the Product Information Guide. If computer problems occur that the device you contact Dell for Your Computer" on Dell™ computers. Start the Dell Diagnostics from the optional Drivers and Utilities CD (also known as your Drivers and Utilities CD (optional). Enter...
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... error code and problem description and follow the instructions on the symptom of the problem you to answer questions periodically. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you to select a test based ...having. 2 If a problem is optional and therefore may not ship with an error code and a description of the problem. www.dell.com | support.dell.com Starting the Dell Diagnostics From the Drivers and Utilities CD NOTE: The Drivers and Utilities CD (ResourceCD) is encountered during a test, a message ...
... error code and problem description and follow the instructions on the symptom of the problem you to answer questions periodically. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you to select a test based ...having. 2 If a problem is optional and therefore may not ship with an error code and a description of the problem. www.dell.com | support.dell.com Starting the Dell Diagnostics From the Drivers and Utilities CD NOTE: The Drivers and Utilities CD (ResourceCD) is encountered during a test, a message ...
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...internal tests, and it displays the information in the device list in the following table for your hardware configuration for running the Dell Diagnostics from the Custom Test or Symptom Tree option, click the applicable tab described in the left pane of all the ... of the test and any error conditions encountered. Quick Reference Guide 21 Describes the test and may indicate a computer problem. The Dell Diagnostics obtains configuration information for your computer. System Lights Your power light may indicate requirements for the selected device. Blinks green several ...
...internal tests, and it displays the information in the device list in the following table for your hardware configuration for running the Dell Diagnostics from the Custom Test or Symptom Tree option, click the applicable tab described in the left pane of all the ... of the test and any error conditions encountered. Quick Reference Guide 21 Describes the test and may indicate a computer problem. The Dell Diagnostics obtains configuration information for your computer. System Lights Your power light may indicate requirements for the selected device. Blinks green several ...
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...and a beep code during POST An integrated system board device may be faulty or incorrectly installed. If the Dell Diagnostics is identified. For information on contacting Dell, see your online User's Guide. See "Power Problems" in your online User's Guide. Solid green ... Check "Diagnostic Lights" on diagnosing the beep code. If the problem is identified. www.dell.com | support.dell.com Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is identified. Check "Diagnostic Lights" on page 26 for technical assistance. See "Beep ...
...and a beep code during POST An integrated system board device may be faulty or incorrectly installed. If the Dell Diagnostics is identified. For information on contacting Dell, see your online User's Guide. See "Power Problems" in your online User's Guide. Solid green ... Check "Diagnostic Lights" on diagnosing the beep code. If the problem is identified. www.dell.com | support.dell.com Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is identified. Check "Diagnostic Lights" on page 26 for technical assistance. See "Beep ...
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Diagnostic Lights CAUTION: Before you troubleshoot a problem, your online User's Guide. If the POST portion of the procedures in this section, follow the safety instructions in the Product Information Guide. If the computer malfunctions during the POST process, the pattern displayed on the LEDs may vary depending on the system type. Quick Reference Guide 23 When the computer starts normally, the patterns or codes on the back panel. the Run the BIOS Recovery utility, wait for computer is in the process the computer halted. A possible processor failure has occurred. The ...
Diagnostic Lights CAUTION: Before you troubleshoot a problem, your online User's Guide. If the POST portion of the procedures in this section, follow the safety instructions in the Product Information Guide. If the computer malfunctions during the POST process, the pattern displayed on the LEDs may vary depending on the system type. Quick Reference Guide 23 When the computer starts normally, the patterns or codes on the back panel. the Run the BIOS Recovery utility, wait for computer is in the process the computer halted. A possible processor failure has occurred. The ...
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...). • Move each card one memory module installed, reinstall it and restart the computer. For information on contacting Dell, see "Resolving Software and Hardware Incompatibilities" on contacting Dell, see your online User's Guide. 24 Quick Reference Guide If the computer starts normally, reinstall an additional module.... starts normally, troubleshoot the last card removed from the computer for each move. • If the problem persists, contact Dell. www.dell.com | support.dell.com Light Pattern Problem Description Memory modules are detected, but a memory failure has occurred.
...). • Move each card one memory module installed, reinstall it and restart the computer. For information on contacting Dell, see "Resolving Software and Hardware Incompatibilities" on contacting Dell, see your online User's Guide. 24 Quick Reference Guide If the computer starts normally, reinstall an additional module.... starts normally, troubleshoot the last card removed from the computer for each move. • If the problem persists, contact Dell. www.dell.com | support.dell.com Light Pattern Problem Description Memory modules are detected, but a memory failure has occurred.