Quick Reference Guide
Page 7
...icon. 3 Click the topic that describes your problem. 4 Follow the instructions on your Dell computer. Service call and order status, warranty, and repair information • Service and support - To download Notebook System Software: 1 Go to view the appropriate support site. • Community - ... your operating system and support for components, such as memory, the hard drive, and the operating system • Customer Care - Upgrade information for processors, optical drives, and USB devices. NOTE: The support.dell.com user interface may vary depending on the screen....
...icon. 3 Click the topic that describes your problem. 4 Follow the instructions on your Dell computer. Service call and order status, warranty, and repair information • Service and support - To download Notebook System Software: 1 Go to view the appropriate support site. • Community - ... your operating system and support for components, such as memory, the hard drive, and the operating system • Customer Care - Upgrade information for processors, optical drives, and USB devices. NOTE: The support.dell.com user interface may vary depending on the screen....
Quick Reference Guide
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... vents Bottom View 3 4 5 6 2 modem connector (RJ-11) 5 video connector 1 2 7 3 USB connectors (2) 6 AC adapter connector 8 7 6 5 1 battery charge gauge/health gauge 2 battery 4 device locking screw (if present) 5 memory module cover 7 air vents 8 hard drive 12 Quick Reference Guide 3 4 3 battery-bay latch releases (2) 6 docking device connector Do not store your computer in the air...
... vents Bottom View 3 4 5 6 2 modem connector (RJ-11) 5 video connector 1 2 7 3 USB connectors (2) 6 AC adapter connector 8 7 6 5 1 battery charge gauge/health gauge 2 battery 4 device locking screw (if present) 5 memory module cover 7 air vents 8 hard drive 12 Quick Reference Guide 3 4 3 battery-bay latch releases (2) 6 docking device connector Do not store your computer in the air...
Quick Reference Guide
Page 13
...optical drives • Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other computers with your Dell computer. CAUTION: Using an incompatible battery may need to significantly increase operating...Guide). Quick Reference Guide 13 Operating time is recommended that shipped with household waste. CAUTION: Do not dispose of your Dell™ portable computer with the AC adapter until the battery is supplied as complex 3D graphics applications • Running the...
...optical drives • Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other computers with your Dell computer. CAUTION: Using an incompatible battery may need to significantly increase operating...Guide). Quick Reference Guide 13 Operating time is recommended that shipped with household waste. CAUTION: Do not dispose of your Dell™ portable computer with the AC adapter until the battery is supplied as complex 3D graphics applications • Running the...
Quick Reference Guide
Page 21
... hardware configuration for running the Dell Diagnostics from the system setup program, memory, and various internal tests, ...and it displays the information in the device list in the left pane of the screen. Allows you to customize the test by changing the test settings. 4 When the tests are completed, if you are running the test. Quick Reference Guide 21 To exit the Dell... 5 When the tests are complete, close the Main Menu screen. The Dell Diagnostics obtains configuration information for all devices attached to the Main Menu screen. The device...
... hardware configuration for running the Dell Diagnostics from the system setup program, memory, and various internal tests, ...and it displays the information in the device list in the left pane of the screen. Allows you to customize the test by changing the test settings. 4 When the tests are completed, if you are running the test. Quick Reference Guide 21 To exit the Dell... 5 When the tests are complete, close the Main Menu screen. The Dell Diagnostics obtains configuration information for all devices attached to the Main Menu screen. The device...
User's Guide
Page 8
... Icon 106 Double-Clicking the Dell Support Icon 106 Drive Problems 106 Media drive problems 107 If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray 107 ... crashes repeatedly 117 A program is designed for an earlier Microsoft® Windows® operating system 118 A solid blue screen appears 118 Other software problems 118 Memory Problems 119 Network Problems 119 General 120 Wireless Local Area Network (WLAN 120 Mobile Broadband (Wireless Wide Area Network 120 PC Card Problems 121 Power...
... Icon 106 Double-Clicking the Dell Support Icon 106 Drive Problems 106 Media drive problems 107 If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray 107 ... crashes repeatedly 117 A program is designed for an earlier Microsoft® Windows® operating system 118 A solid blue screen appears 118 Other software problems 118 Memory Problems 119 Network Problems 119 General 120 Wireless Local Area Network (WLAN 120 Mobile Broadband (Wireless Wide Area Network 120 PC Card Problems 121 Power...
User's Guide
Page 10
... Computer 149 Before Working Inside Your Computer 150 Hinge Cover 152 Keyboard 153 Internal Card With Bluetooth® Wireless Technology 154 Coin-Cell Battery 156 Memory 157 Wireless Local Area Network (WLAN) Card 163 Mobile Broadband Card 166 Subscriber Identity Module (SIM) Card 169 Hard Drive 170 Media Bay 173 Removing...
... Computer 149 Before Working Inside Your Computer 150 Hinge Cover 152 Keyboard 153 Internal Card With Bluetooth® Wireless Technology 154 Coin-Cell Battery 156 Memory 157 Wireless Local Area Network (WLAN) Card 163 Mobile Broadband Card 166 Subscriber Identity Module (SIM) Card 169 Hard Drive 170 Media Bay 173 Removing...
User's Guide
Page 17
...• Service and support - NSS provides critical NOTE: The support.dell.com user interface updates for the keyword Notebook System your selections. Online discussion with technical support • Dell Technical Update Service - Upgrade information for your configuration. If 3 Click...from technicians, and online courses, frequently asked NOTE: Select your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for components, such as memory, the hard drive, and the operating system • Customer ...
...• Service and support - NSS provides critical NOTE: The support.dell.com user interface updates for the keyword Notebook System your selections. Online discussion with technical support • Dell Technical Update Service - Upgrade information for your configuration. If 3 Click...from technicians, and online courses, frequently asked NOTE: Select your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for components, such as memory, the hard drive, and the operating system • Customer ...
User's Guide
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B A T T E RY - B A Y L A T C H R E L E A S E S - Bottom View 9 1 2 8 3 7 4 6 5 1 battery charge gauge/health gauge 3 battery-bay latch releases (2) 5 memory module cover 7 air vents 9 device locking screw 2 battery 4 device locking screw (if present) 6 docking-device connector 8 hard drive B A T T E R Y C H A R G E G A U G E / H E A L T H G A U G E - Releases the battery (see "Replacing the Battery" ...
B A T T E RY - B A Y L A T C H R E L E A S E S - Bottom View 9 1 2 8 3 7 4 6 5 1 battery charge gauge/health gauge 3 battery-bay latch releases (2) 5 memory module cover 7 air vents 9 device locking screw 2 battery 4 device locking screw (if present) 6 docking-device connector 8 hard drive B A T T E R Y C H A R G E G A U G E / H E A L T H G A U G E - Releases the battery (see "Replacing the Battery" ...
User's Guide
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.... Lets you attach your docking device for more information. If present, locks devices, such as an optical drive, in place. See the Dell documentation that contains the second memory module connector (DIMM B) (see "Memory" on page 157) AI R VE N T S - D O C K I C E C O N N E C T O R - M EM O R Y M O D U L E C O V E R - The computer uses an internal fan to a docking device. D E V I C E L O C K I N G S C R E W - About Your Computer 33...
.... Lets you attach your docking device for more information. If present, locks devices, such as an optical drive, in place. See the Dell documentation that contains the second memory module connector (DIMM B) (see "Memory" on page 157) AI R VE N T S - D O C K I C E C O N N E C T O R - M EM O R Y M O D U L E C O V E R - The computer uses an internal fan to a docking device. D E V I C E L O C K I N G S C R E W - About Your Computer 33...
User's Guide
Page 41
...to an electrical outlet when writing to , the following: • Using optical drives. • Using wireless communications devices, PC Cards, media memory cards, or USB devices. One battery is fully charged. For best results, operate the computer with the AC adapter until the battery is ...you may not be fully charged, use the computer. NOTE: Because the battery may need to help preserve BIOS settings, operate your Dell™ portable computer with your computer. Depending on operating conditions. For optimal computer performance and to purchase a new battery during the life...
...to an electrical outlet when writing to , the following: • Using optical drives. • Using wireless communications devices, PC Cards, media memory cards, or USB devices. One battery is fully charged. For best results, operate the computer with the AC adapter until the battery is ...you may not be fully charged, use the computer. NOTE: Because the battery may need to help preserve BIOS settings, operate your Dell™ portable computer with your computer. Depending on operating conditions. For optimal computer performance and to purchase a new battery during the life...
User's Guide
Page 79
... (16 bit) and click OK. Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. Microsoft Windows Vista® Operating System 1 Click the Windows Vista Start button, Appearance and Personalization. , and click...
... (16 bit) and click OK. Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. Microsoft Windows Vista® Operating System 1 Click the Windows Vista Start button, Appearance and Personalization. , and click...
User's Guide
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... ExpressCards See "PC Card" on page 184 for information on page 86). ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including Mobile Broadband network [also known as WWAN] communications), multimedia, and security features to reinitialize a connection.
... ExpressCards See "PC Card" on page 184 for information on page 86). ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including Mobile Broadband network [also known as WWAN] communications), multimedia, and security features to reinitialize a connection.
User's Guide
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... page 157). • If available, install working memory of the same type into your computer (see "Memory" on page 157). • If the problem persists, contact Dell Support. System board failure Contact Dell Support. Memory modules are detected, but a memory failure has occurred. • If two or more memory modules are installed, remove the modules, then reinstall...
... page 157). • If available, install working memory of the same type into your computer (see "Memory" on page 157). • If the problem persists, contact Dell Support. System board failure Contact Dell Support. Memory modules are detected, but a memory failure has occurred. • If two or more memory modules are installed, remove the modules, then reinstall...
User's Guide
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... operating system logo appears, continue to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, display, memory, hard drive, etc. • During the assessment..., answer any key to wait until you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. then, shut down and restart the computer...
... operating system logo appears, continue to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, display, memory, hard drive, etc. • During the assessment..., answer any key to wait until you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. then, shut down and restart the computer...
User's Guide
Page 105
...in the left pane of all the components installed on your computer. Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from system setup, memory, and various internal tests, and it displays the information in the... device list in your taskbar: 1 Click the Start button and point to Programs. 2 Click Dell Support and point to your ...
...in the left pane of all the components installed on your computer. Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from system setup, memory, and various internal tests, and it displays the information in the... device list in your taskbar: 1 Click the Start button and point to Programs. 2 Click Dell Support and point to your ...
User's Guide
Page 110
... Enable the Pointing Device option in the Dell Diagnostics (see "Obtaining Assistance" on page 105). Contact Dell (see the documentation for the keyword spyware. Reinstall the memory modules and, if necessary, replace them (see "Dell Support Utility" on page 193). The hard... OR FIL E NAME - The hard drive cannot read the data (see "Memory Problems" on page 101). 110 Troubleshooting D IS K C: FAIL ED IN I TI ALIZ A T ION - For an external mouse, check the cable connection. If the problem persists, contact Dell (see "Dell Diagnostics" on page 119). S CA N T H E C O M...
... Enable the Pointing Device option in the Dell Diagnostics (see "Obtaining Assistance" on page 105). Contact Dell (see the documentation for the keyword spyware. Reinstall the memory modules and, if necessary, replace them (see "Dell Support Utility" on page 193). The hard... OR FIL E NAME - The hard drive cannot read the data (see "Memory Problems" on page 101). 110 Troubleshooting D IS K C: FAIL ED IN I TI ALIZ A T ION - For an external mouse, check the cable connection. If the problem persists, contact Dell (see "Dell Diagnostics" on page 119). S CA N T H E C O M...
User's Guide
Page 111
...usually followed by specific information-for example, Printer out of memory recorded in NVRAM does not match the memory installed in the Dell Diagnostics (see "Hard drive problems" on the disk, ...L A R G E F O R T H E D E S T I N A T I O N D R I O N E R R O R - Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 108), and boot the computer from media. E XT E N D E D ME M O R Y S I L U R E 0 - Try copying the file to commands from the computer. Reinstall the memory modules and, if necessary, replace them (see "Hard drive problems" on page 119). Take...
...usually followed by specific information-for example, Printer out of memory recorded in NVRAM does not match the memory installed in the Dell Diagnostics (see "Hard drive problems" on the disk, ...L A R G E F O R T H E D E S T I N A T I O N D R I O N E R R O R - Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 108), and boot the computer from media. E XT E N D E D ME M O R Y S I L U R E 0 - Try copying the file to commands from the computer. Reinstall the memory modules and, if necessary, replace them (see "Hard drive problems" on page 119). Take...
User's Guide
Page 112
...does not match the hardware configuration. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 119. 112 Troubleshooting Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 108), and boot the computer from media. If the... hard drive may be defective. Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 101). Run the Keyboard Controller test in the Dell Diagnostics (see "Memory Problems" on page 101). Then shut down the computer, reinstall the hard drive, and ...
...does not match the hardware configuration. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 119. 112 Troubleshooting Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 108), and boot the computer from media. If the... hard drive may be defective. Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 101). Run the Keyboard Controller test in the Dell Diagnostics (see "Memory Problems" on page 101). Then shut down the computer, reinstall the hard drive, and ...
User's Guide
Page 113
... improperly seated. NO BO OT D E V IC E AVAILA BLE - Contact Dell (see "Dell Diagnostics" on page 193). Run the System Set tests in the Dell Diagnostics (see "Obtaining Assistance" on page 101). NOT ENOUGH MEMORY OR RESOURCES. If the problem persists, contact Dell (see "Obtaining Assistance" on page 193). Contact Dell (see "Obtaining Assistance" on page 193).
... improperly seated. NO BO OT D E V IC E AVAILA BLE - Contact Dell (see "Dell Diagnostics" on page 193). Run the System Set tests in the Dell Diagnostics (see "Obtaining Assistance" on page 101). NOT ENOUGH MEMORY OR RESOURCES. If the problem persists, contact Dell (see "Obtaining Assistance" on page 193). Contact Dell (see "Obtaining Assistance" on page 193).
User's Guide
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...Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 101). 114 Troubleshooting U N E X P E C T E D I N T E R R U P T I L E D - Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page... to charge the battery. D A Y N O T S E T - Run the Windows error-checking utility to check the file structure on page 156). The time or date stored in the Dell Diagnostics (see "Coin-Cell Battery" on the hard drive. TI M E - TI M E R CH IP C O U N T E R 2 F A I N P R O T E C T E D M O D E - Then immediately exit the ...
...Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 101). 114 Troubleshooting U N E X P E C T E D I N T E R R U P T I L E D - Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page... to charge the battery. D A Y N O T S E T - Run the Windows error-checking utility to check the file structure on page 156). The time or date stored in the Dell Diagnostics (see "Coin-Cell Battery" on the hard drive. TI M E - TI M E R CH IP C O U N T E R 2 F A I N P R O T E C T E D M O D E - Then immediately exit the ...