User Guide
Page 36
... in the requested details to remove the computer covers, first disconnect the computer power and modem cables from a telephone near or at the computer so that a support representative can contact Dell electronically using the support service, see Contacting Dell). When prompted by Dell's automated telephone system, enter your password. NOTE: Dell's Express Service Code system may not be available in Troubleshooting...
... in the requested details to remove the computer covers, first disconnect the computer power and modem cables from a telephone near or at the computer so that a support representative can contact Dell electronically using the support service, see Contacting Dell). When prompted by Dell's automated telephone system, enter your password. NOTE: Dell's Express Service Code system may not be available in Troubleshooting...