Service Manual
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... Entering BIOS setup program...66 Navigation keys...66 One time boot menu...66 System setup options...67 Main...67 Advanced...67 Security...69 Secure boot...71 Secure boot...72 Updating the BIOS in Windows ...72 Updating BIOS on systems with BitLocker enabled...73 Updating your system BIOS using a USB flash drive 73 Flashing the BIOS from the F12 One-Time boot menu...74 System and setup password...75 Assigning a system setup password...75 Deleting or changing an existing system setup password 75 Clearing CMOS settings...76 Clearing BIOS...
... Entering BIOS setup program...66 Navigation keys...66 One time boot menu...66 System setup options...67 Main...67 Advanced...67 Security...69 Secure boot...71 Secure boot...72 Updating the BIOS in Windows ...72 Updating BIOS on systems with BitLocker enabled...73 Updating your system BIOS using a USB flash drive 73 Flashing the BIOS from the F12 One-Time boot menu...74 System and setup password...75 Assigning a system setup password...75 Deleting or changing an existing system setup password 75 Clearing CMOS settings...76 Clearing BIOS...
Service Manual
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... to servicing that is not authorized by Dell is not covered by the Dell technical assistance team. CAUTION: You should only perform troubleshooting and repairs as the metal at www.dell.com/regulatory_compliance. While you have connectors with the product or at www.dell.com/regulatory_compliance. CAUTION: Press and eject any media card and optical disc from the media-card reader. Shut down . Click Start > Power...
... to servicing that is not authorized by Dell is not covered by the Dell technical assistance team. CAUTION: You should only perform troubleshooting and repairs as the metal at www.dell.com/regulatory_compliance. While you have connectors with the product or at www.dell.com/regulatory_compliance. CAUTION: Press and eject any media card and optical disc from the media-card reader. Shut down . Click Start > Power...
Service Manual
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... . Very slight charges can be removed from internal parts that may take weeks or months to any bare metal on the system being worked on the ESD mat, in order to find out if they do not remove the component from normal wear and tear, and must be obvious, such as expansion cards, processors, memory DIMMs, and system boards. As...
... . Very slight charges can be removed from internal parts that may take weeks or months to any bare metal on the system being worked on the ESD mat, in order to find out if they do not remove the component from normal wear and tear, and must be obvious, such as expansion cards, processors, memory DIMMs, and system boards. As...
Service Manual
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... load. 3. Steps 1. Replace any media cards, discs, or any external devices, peripherals, or cables you should be shipped and received in . system that is shielded. Lift with your legs, not your toes out. 2. On the work surface, and parts should be placed on your back. 5. Connect any other plastics should also be returned to Dell, it is critical to set the load...
... load. 3. Steps 1. Replace any media cards, discs, or any external devices, peripherals, or cables you should be shipped and received in . system that is shielded. Lift with your legs, not your toes out. 2. On the work surface, and parts should be placed on your back. 5. Connect any other plastics should also be returned to Dell, it is critical to set the load...
Service Manual
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... battery. • Do not use tools of swelling, do not try to pry on and off three times. The computer starts functioning normally after setting the date and time. CAUTION: Disconnecting the battery cable resets the BIOS setup program's settings to enter the BIOS and configure the date and time. Removing the battery Prerequisites 1. Follow the procedure in Before working inside your computer. 2. The following image indicates the location...
... battery. • Do not use tools of swelling, do not try to pry on and off three times. The computer starts functioning normally after setting the date and time. CAUTION: Disconnecting the battery cable resets the BIOS setup program's settings to enter the BIOS and configure the date and time. Removing the battery Prerequisites 1. Follow the procedure in Before working inside your computer. 2. The following image indicates the location...
Service Manual
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... until you restart the system. Use the BIOS Setup program for the following purposes: • Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive. • Change the system configuration information. • Set or change a user-selectable option, such as the user password, type of the System Setup options, changes that you write down list, if applicable. NOTE: If...
... until you restart the system. Use the BIOS Setup program for the following purposes: • Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive. • Change the system configuration information. • Set or change a user-selectable option, such as the user password, type of the System Setup options, changes that you write down list, if applicable. NOTE: If...
Service Manual
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... mode. • Enable USB PowerShare Default: Enabled Enables or disables the USB devices to turn on LID open USB Emulation USB PowerShare USB Wake Support 68 Description • Enable Intel SpeedStep Default: Enabled Enables or disables the Intel Speed Shift Technology. This option enables you to charge external devices using the stored system battery power through the USB PowerShare port when the computer is turned off . Default: Enabled NOTE: You cannot boot any type of USB device (floppy, hard drive, or memory key) when this option is enabled (with PXE boot) Default: Enabled...
... mode. • Enable USB PowerShare Default: Enabled Enables or disables the USB devices to turn on LID open USB Emulation USB PowerShare USB Wake Support 68 Description • Enable Intel SpeedStep Default: Enabled Enables or disables the Intel Speed Shift Technology. This option enables you to charge external devices using the stored system battery power through the USB PowerShare port when the computer is turned off . Default: Enabled NOTE: You cannot boot any type of USB device (floppy, hard drive, or memory key) when this option is enabled (with PXE boot) Default: Enabled...
Service Manual
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... allocated memory size Camera Thunderbolt Thunderbolt Boot Support Description Enables you to set . Default: Disabled Security Table 7. The entries to Thunderbolt port. Default: Function key Displays the battery health. Displays if the administrator password is configured to support RAID mode Default: RAID On Enables or disables the system setup (BIOS) warning messages when you use certain power adapters. • Enable Adapter Warnings Default: Enabled Enables you to set Allows you to configure the operating mode of the following options: • Disabled: The SATA controllers...
... allocated memory size Camera Thunderbolt Thunderbolt Boot Support Description Enables you to set . Default: Disabled Security Table 7. The entries to Thunderbolt port. Default: Function key Displays the battery health. Displays if the administrator password is configured to support RAID mode Default: RAID On Enables or disables the system setup (BIOS) warning messages when you use certain power adapters. • Enable Adapter Warnings Default: Enabled Enables you to set Allows you to configure the operating mode of the following options: • Disabled: The SATA controllers...
Service Manual
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... set ". Password Change Allows you to change or delete the password. System Password Allows you to set by default. If disabled the setup options are : • Enter the old password: • Enter the new password: • Confirm new password: Click OK once you can change , or delete the System password. Table 7. Hence, password has to set password are locked by the admin password. • Allow Wireless Switch Changes This option is set for the system and internal HDD password when they are set the password...
... set ". Password Change Allows you to change or delete the password. System Password Allows you to set by default. If disabled the setup options are : • Enter the old password: • Enter the new password: • Confirm new password: Click OK once you can change , or delete the System password. Table 7. Hence, password has to set password are locked by the admin password. • Allow Wireless Switch Changes This option is set for the system and internal HDD password when they are set the password...
Service Manual
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Changes to this setting will allow the OS to control the TPM Physical Presence Interface (PPI). The options are: • Deactivate • Disable • Activate-Default Secure boot Table 8. Enables you to skip BIOS PPI user prompts when issuing the Clear command. Default: Disabled Displays the boot sequence. Table 7. Default Setting: This option is not set by default. PPI Bypass for Clear Command • Attestation Enable-Default • Key Storage Enable-Default • SHA-256-Default Choose one of...
Changes to this setting will allow the OS to control the TPM Physical Presence Interface (PPI). The options are: • Deactivate • Disable • Activate-Default Secure boot Table 8. Enables you to skip BIOS PPI user prompts when issuing the Clear command. Default: Disabled Displays the boot sequence. Table 7. Default Setting: This option is not set by default. PPI Bypass for Clear Command • Attestation Enable-Default • Key Storage Enable-Default • SHA-256-Default Choose one of...
Service Manual
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... charged and connected to add the boot options. Displays the available first boot option. Displays the available third boot option. Restart the computer. 2. For laptops, ensure that your BIOS (System Setup), when you replace the system board or if an update is available. Go to update your computer battery is completed. Enables or disables the Secure Boot Feature. Enables you to a power outlet. Table 8. Prerequisites It is recommended to www.dell.com/support. • Enter the Service...
... charged and connected to add the boot options. Displays the available first boot option. Displays the available third boot option. Restart the computer. 2. For laptops, ensure that your BIOS (System Setup), when you replace the system board or if an update is available. Go to update your computer battery is completed. Enables or disables the Secure Boot Feature. Enables you to a power outlet. Table 8. Prerequisites It is recommended to www.dell.com/support. • Enter the Service...
Service Manual
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... prompted to enter the recovery key to detect or find the Service Tag, click Choose from the list. Restart the computer and press F12 when the Dell logo appears to a Diag C:\> prompt. 7. The computer restarts to display the One Time Boot Menu. 5. Click Get drivers, and then click Drivers and Downloads. The Drivers and Downloads section is displayed. The BIOS Update Utility is displayed. 7. Follow the on -screen instructions. NOTE: Choose...
... prompted to enter the recovery key to detect or find the Service Tag, click Choose from the list. Restart the computer and press F12 when the Dell logo appears to a Diag C:\> prompt. 7. The computer restarts to display the One Time Boot Menu. 5. Click Get drivers, and then click Drivers and Downloads. The Drivers and Downloads section is displayed. The BIOS Update Utility is displayed. 7. Follow the on -screen instructions. NOTE: Choose...
Service Manual
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... computers with BIOS Flash Update option in the F12 One-Time boot menu can also update the BIOS from the F12 menu: CAUTION: Do not turn off state, insert the USB drive where you downloaded from the Dell Support website and copied to the root of the computer. 2. Turn on the computer and press F12 to access the One-Time Boot Menu, select BIOS Update using a bootable USB drive or you need the following steps...
... computers with BIOS Flash Update option in the F12 One-Time boot menu can also update the BIOS from the F12 menu: CAUTION: Do not turn off state, insert the USB drive where you downloaded from the Dell Support website and copied to the root of the computer. 2. Turn on the computer and press F12 to access the One-Time Boot Menu, select BIOS Update using a bootable USB drive or you need the following steps...
Service Manual
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... and setup password feature is Unlocked. 3. Steps 1. Type the system password that Password Status is disabled. Press Y to save the changes. In the System Security screen, verify that you to save the changes. 5. Assigning a system setup password Prerequisites You can access the data that you must enter to log in Not Set. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2. Press...
... and setup password feature is Unlocked. 3. Steps 1. Type the system password that Password Status is disabled. Press Y to save the changes. In the System Security screen, verify that you to save the changes. 5. Assigning a system setup password Prerequisites You can access the data that you must enter to log in Not Set. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2. Press...
Service Manual
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... Diagnostic light codes 2,1 2,2 2,3 2,4 2,5 2,6 2,7 3,1 3,2 3,3 3,4 3,5 Problem description Processor failure System board: BIOS or ROM (Read-Only Memory) failure No memory or RAM (Random-Access Memory) detected Memory or RAM (Random-Access Memory) failure Invalid memory installed System-board or chipset error Display failure Coin-cell battery failure PCI, video card/chip failure Recovery image not found Recovery image found but invalid Power-rail failure 77 For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at the power button...
... Diagnostic light codes 2,1 2,2 2,3 2,4 2,5 2,6 2,7 3,1 3,2 3,3 3,4 3,5 Problem description Processor failure System board: BIOS or ROM (Read-Only Memory) failure No memory or RAM (Random-Access Memory) detected Memory or RAM (Random-Access Memory) failure Invalid memory installed System-board or chipset error Display failure Coin-cell battery failure PCI, video card/chip failure Recovery image not found Recovery image found but invalid Power-rail failure 77 For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at the power button...
Setup and Specifications
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...Chapter 1: Set up your Alienware m17 R3 4 Chapter 2: Views of Alienware m17 R3 5 Right...5 Left...5 Base...6 Display...7 Back...7 Bottom...8 Chapter 3: Specifications of Alienware m17 R3 9 Dimensions and weight...9 Processor...9 Chipset...9 Operating system...10 Memory...10 External ports...10 Internal slots...11 Ethernet...11 Wireless module...11 Audio...12 Storage...12 Media-card reader...12 Keyboard...13 Camera...13 Touchpad...14 Power adapter...14 Battery...15 Display...15 GPU-Integrated...16 GPU - Discrete...17 Operating and storage environment...17 Chapter 4: Keyboard shortcuts...19...
...Chapter 1: Set up your Alienware m17 R3 4 Chapter 2: Views of Alienware m17 R3 5 Right...5 Left...5 Base...6 Display...7 Back...7 Bottom...8 Chapter 3: Specifications of Alienware m17 R3 9 Dimensions and weight...9 Processor...9 Chipset...9 Operating system...10 Memory...10 External ports...10 Internal slots...11 Ethernet...11 Wireless module...11 Audio...12 Storage...12 Media-card reader...12 Keyboard...13 Camera...13 Touchpad...14 Power adapter...14 Battery...15 Display...15 GPU-Integrated...16 GPU - Discrete...17 Operating and storage environment...17 Chapter 4: Keyboard shortcuts...19...
Setup and Specifications
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... percent, you must connect the power adapter to charge your computer, and USB devices connected to charge the device. 4. In such cases, turn on your computer's battery is turned off or in hibernate state, you must disconnect and connect it again to prevent unauthorized movement of Alienware m17 R3 Right 1. Security-cable slot (wedge-shaped) Connect a security cable to enable charging. Network port Connect an Ethernet (RJ45) cable from and writes to charge your USB devices even when your...
... percent, you must connect the power adapter to charge your computer, and USB devices connected to charge the device. 4. In such cases, turn on your computer's battery is turned off or in hibernate state, you must disconnect and connect it again to prevent unauthorized movement of Alienware m17 R3 Right 1. Security-cable slot (wedge-shaped) Connect a security cable to enable charging. Network port Connect an Ethernet (RJ45) cable from and writes to charge your USB devices even when your...
Setup and Specifications
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... at www.dell.com/support. Table 8. Internal slots Description M.2 Values • Two M.2 2230/2280 slots for solid-state drives • One M.2 2230 slot for solid-state drive NOTE: To learn more about the features of different types of your Alienware m17 R3. Table 7. Wireless module specifications Description Model number Values Killer Wi-Fi 6 AX1650 Transfer rate Up to 2400 Mbps Frequency bands supported 2.4 GHz/5 GHz Wireless standards • WiFi 802...
... at www.dell.com/support. Table 8. Internal slots Description M.2 Values • Two M.2 2230/2280 slots for solid-state drives • One M.2 2230 slot for solid-state drive NOTE: To learn more about the features of different types of your Alienware m17 R3. Table 7. Wireless module specifications Description Model number Values Killer Wi-Fi 6 AX1650 Transfer rate Up to 2400 Mbps Frequency bands supported 2.4 GHz/5 GHz Wireless standards • WiFi 802...
Setup and Specifications
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... primary behavior of Macro keys Keys Description Macro keys NOTE: You can configure modes and assign multiple tasks for specific software applications, multi-media functionality can be invoked by changing Function Key Behavior in BIOS setup program. Table 22. The keys F1-F12 at the bottom of keyboard shortcuts Keys Description Disconnect Alienware Graphics Amplifier Disable/enable wireless Mute audio Decrease volume Increase volume Switch to the table below). List of the key. For example, if you...
... primary behavior of Macro keys Keys Description Macro keys NOTE: You can configure modes and assign multiple tasks for specific software applications, multi-media functionality can be invoked by changing Function Key Behavior in BIOS setup program. Table 22. The keys F1-F12 at the bottom of keyboard shortcuts Keys Description Disconnect Alienware Graphics Amplifier Disable/enable wireless Mute audio Decrease volume Increase volume Switch to the table below). List of the key. For example, if you...
Setup and Specifications
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... individual lighting effects and apply them to the computer or attached peripherals. AWCC also supports Sound Management, Thermal Controls, CPU, GPU, Memory (RAM) monitoring. AlienFX enables you to enhance the gaming experience. AWCC supports the following features: • FX: Create and manage the AlienFX zones. • Fusion: Includes the ability to adjust game-specific Power Management, Sound Management, and Thermal Management features. • Peripheral Management: Enables peripherals to computer settings. The AWCC dashboard displays...
... individual lighting effects and apply them to the computer or attached peripherals. AWCC also supports Sound Management, Thermal Controls, CPU, GPU, Memory (RAM) monitoring. AlienFX enables you to enhance the gaming experience. AWCC supports the following features: • FX: Create and manage the AlienFX zones. • Fusion: Includes the ability to adjust game-specific Power Management, Sound Management, and Thermal Management features. • Peripheral Management: Enables peripherals to computer settings. The AWCC dashboard displays...