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Drivers 99 What Is a Driver 99 Identifying Drivers 100 Reinstalling Drivers and Utilities 100 Resolving Software and Hardware Incompatibilities 102 Restoring Your Operating System 102 Using Microsoft Windows XP System Restore 103 Using Dell PC Restore by Symantec 104 Using the Operating System CD 106 11 Adding and Replacing Parts 109 Before You Begin 109 Recommended Tools...
Drivers 99 What Is a Driver 99 Identifying Drivers 100 Reinstalling Drivers and Utilities 100 Resolving Software and Hardware Incompatibilities 102 Restoring Your Operating System 102 Using Microsoft Windows XP System Restore 103 Using Dell PC Restore by Symantec 104 Using the Operating System CD 106 11 Adding and Replacing Parts 109 Before You Begin 109 Recommended Tools...
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...should also reinstall the NSS utility. Access the Dell Support Utility from technicians; support.dell.com from the icon in the taskbar. Certified drivers, patches, and software updates • Notebook ...System Software (NSS)- Upgrade information for your computer, and click Submit. 5 Under Select a Device, scroll to view the appropriate support questions site. • Community - To download Notebook System Software: 1 Go to personalize my desktop Windows...
...should also reinstall the NSS utility. Access the Dell Support Utility from technicians; support.dell.com from the icon in the taskbar. Certified drivers, patches, and software updates • Notebook ...System Software (NSS)- Upgrade information for your computer, and click Submit. 5 Under Select a Device, scroll to view the appropriate support questions site. • Community - To download Notebook System Software: 1 Go to personalize my desktop Windows...
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... computer. NOTE: The color of the following methods: • Microsoft Windows System Restore - Dell PC Restore may not ship with your computer, you ordered. 14 Finding Information Dell PC Restore returns your computer to reinstall drivers for the devices that came with your computer. • Operating System...operating system. To reinstall your operating system, use one of your CD varies based on the operating system you can use the Drivers and Utilities CD (ResourceCD) (see "Restoring Your Operating System" on your computer to reinstall my operating system Find It Here ...
... computer. NOTE: The color of the following methods: • Microsoft Windows System Restore - Dell PC Restore may not ship with your computer, you ordered. 14 Finding Information Dell PC Restore returns your computer to reinstall drivers for the devices that came with your computer. • Operating System...operating system. To reinstall your operating system, use one of your CD varies based on the operating system you can use the Drivers and Utilities CD (ResourceCD) (see "Restoring Your Operating System" on your computer to reinstall my operating system Find It Here ...
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... connector on computer 2 USB printer cable 3 connector on printer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary.
... connector on computer 2 USB printer cable 3 connector on printer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary.
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... Cyberlink (CL) Headphones NOTE: The CL headphone feature is available only if your computer has a DVD drive. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK. COMMENT...
... Cyberlink (CL) Headphones NOTE: The CL headphone feature is available only if your computer has a DVD drive. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK. COMMENT...
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...with your hard drive. NOTE: If you see the Microsoft® Windows® desktop. NOTICE: The Dell Diagnostics works only on . See "Contacting Dell" on page 133. 1 Shut down your computer cannot display a screen image, contact Dell. Then shut down the computer. 2 Connect the computer to Use ...on your computer, perform the checks in the Product Information Guide. NOTE: The Drivers and Utilities CD is located on a hidden diagnostic utility partition on page 91 and run the Dell Diagnostics from the Drivers and Utilities CD. NOTE: If you wait too long and the operating system...
...with your hard drive. NOTE: If you see the Microsoft® Windows® desktop. NOTICE: The Dell Diagnostics works only on . See "Contacting Dell" on page 133. 1 Shut down your computer cannot display a screen image, contact Dell. Then shut down the computer. 2 Connect the computer to Use ...on your computer, perform the checks in the Product Information Guide. NOTE: The Drivers and Utilities CD is located on a hidden diagnostic utility partition on page 91 and run the Dell Diagnostics from the Drivers and Utilities CD. NOTE: If you wait too long and the operating system...
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... appear. • If a failure is detected, the computer stops and beeps. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to the next test, press ; When... list. If the Pre-boot System Assessment completes successfully, you see the Windows desktop. If you wait too long and the Windows logo appears, continue to wait until you receive the message Booting Dell Diagnostic Utility Partition. On the next start-up, the computer boots according ...
... appear. • If a failure is detected, the computer stops and beeps. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to the next test, press ; When... list. If the Pre-boot System Assessment completes successfully, you see the Windows desktop. If you wait too long and the Windows logo appears, continue to wait until you receive the message Booting Dell Diagnostic Utility Partition. On the next start-up, the computer boots according ...
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...Licensed music and video files have a lock icon next to support.dell.com and search for the keyword spyware. 92 Solving Problems See "Contacting Dell" on your computer. • Ensure that the device drivers do not conflict with the operating system installed on page 133. ...to them. If you are having problems connecting to run the software. Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to access Help. Contact Dell for information. • Ensure that detects video content and dynamically adjusts the...
...Licensed music and video files have a lock icon next to support.dell.com and search for the keyword spyware. 92 Solving Problems See "Contacting Dell" on your computer. • Ensure that the device drivers do not conflict with the operating system installed on page 133. ...to them. If you are having problems connecting to run the software. Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to access Help. Contact Dell for information. • Ensure that detects video content and dynamically adjusts the...
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...Hardware. 2 Click Scanners and Cameras. If your scanner is LPT1 (Printer Port). VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers... CAUTION: Before you need technical assistance for instructions. 96 Solving Problems R E I N S T A L L T H E S C A N N E R D R I N T E R DRIVER - See the printer documentation for setup and troubleshooting information. See the printer documentation for cable connection information. • Ensure that the Print to the scanner...
...Hardware. 2 Click Scanners and Cameras. If your scanner is LPT1 (Printer Port). VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers... CAUTION: Before you need technical assistance for instructions. 96 Solving Problems R E I N S T A L L T H E S C A N N E R D R I N T E R DRIVER - See the printer documentation for setup and troubleshooting information. See the printer documentation for cable connection information. • Ensure that the Print to the scanner...
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... the sound is working by testing it with the speakers. See "Dell Diagnostics" on page 79. No sound from integrated speakers A DJUST T H E WINDOWS VOLUME CONTROL - Double-click the speaker icon in some MP3 players overrides the Windows volume setting. REINSTALL THE AUDIO DRIVER - If your screen. D I N G K E Y B O A R D S H O R T C U T S - A D J U S T T H E V O L U M E U S I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - Press to eliminate distortion. Ensure that the volume...
... the sound is working by testing it with the speakers. See "Dell Diagnostics" on page 79. No sound from integrated speakers A DJUST T H E WINDOWS VOLUME CONTROL - Double-click the speaker icon in some MP3 players overrides the Windows volume setting. REINSTALL THE AUDIO DRIVER - If your screen. D I N G K E Y B O A R D S H O R T C U T S - A D J U S T T H E V O L U M E U S I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - Press to eliminate distortion. Ensure that the volume...
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... the computer. 2 Disconnect the mouse. 3 Turn on . See "Reinstalling Drivers and Utilities" on . Bypass power protection devices, power strips, and the ...to verify that you begin any of the procedures in this section, follow the safety instructions in the Windows Help and Support Center. If the display is recommended that the computer turns on page 100. If...cable, check it with another device, such as a lamp. To access the Help and Support Center, see "Windows Help and Support Center" on the computer. TEST THE ELECTRICAL OUTLET - CHECK THE MOUSE CABLE - Ensure that the...
... the computer. 2 Disconnect the mouse. 3 Turn on . See "Reinstalling Drivers and Utilities" on . Bypass power protection devices, power strips, and the ...to verify that you begin any of the procedures in this section, follow the safety instructions in the Windows Help and Support Center. If the display is recommended that the computer turns on page 100. If...cable, check it with another device, such as a lamp. To access the Help and Support Center, see "Windows Help and Support Center" on the computer. TEST THE ELECTRICAL OUTLET - CHECK THE MOUSE CABLE - Ensure that the...
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... change or click the Display icon. 4 Try different settings for Color quality and Screen resolution. Contact Dell. Drivers What Is a Driver? A driver acts like a translator between the device and any other appliances. R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I T O R - Each device has its driver recognizes. ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click the Start button and then click Control Panel. 2 Click Appearance and Themes...
... change or click the Display icon. 4 Try different settings for Color quality and Screen resolution. Contact Dell. Drivers What Is a Driver? A driver acts like a translator between the device and any other appliances. R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I T O R - Each device has its driver recognizes. ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click the Start button and then click Control Panel. 2 Click Appearance and Themes...
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... your computer after you install or update a driver, use Windows XP Device Driver Rollback to the device name, you experience a problem with a [!]) on the device icon. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for which the new driver was installed and click Properties. 7 Click...
... your computer after you install or update a driver, use Windows XP Device Driver Rollback to the device name, you experience a problem with a [!]) on the device icon. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for which the new driver was installed and click Properties. 7 Click...
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...screen to install setup files. Solving Problems 101 The first time that driver. Click OK, and follow the instructions on the driver information window to display the files associated with your computer. 6 Click the link of a specific driver or utility to complete the installation. A welcome screen appears. 4 ...may not ship with that you run the CD, it does not, start Windows Explorer, click your computer. 5 After the CD completes the hardware scan, you installed the new driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see the appropriate...
...screen to install setup files. Solving Problems 101 The first time that driver. Click OK, and follow the instructions on the driver information window to display the files associated with your computer. 6 Click the link of a specific driver or utility to complete the installation. A welcome screen appears. 4 ...may not ship with that you run the CD, it does not, start Windows Explorer, click your computer. 5 After the CD completes the hardware scan, you installed the new driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see the appropriate...
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... Search field and click the arrow to start the search. 3 Click Hardware Troubleshooter in the following ways: • Microsoft® Windows® XP System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as described in the... system setup program (see "Using the System Setup Program" on page 163) before continuing with the driver installation. For instructions, see "Determining Your Computer's Configuration" on my computer, and click Next. Restoring Your Operating System You can ...
... Search field and click the arrow to start the search. 3 Click Hardware Troubleshooter in the following ways: • Microsoft® Windows® XP System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as described in the... system setup program (see "Using the System Setup Program" on page 163) before continuing with the driver installation. For instructions, see "Determining Your Computer's Configuration" on my computer, and click Next. Restoring Your Operating System You can ...
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...deletes all data on the hard drive. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the operating state it to the hardware, software, or other system settings have left... to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Dell PC Restore by Symantec restores your hard drive to the Windows Classic view. For instructions, see "Windows Help and Support Center" on the screen. Solving Problems 103 All calendar dates...
...deletes all data on the hard drive. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the operating state it to the hardware, software, or other system settings have left... to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Dell PC Restore by Symantec restores your hard drive to the Windows Classic view. For instructions, see "Windows Help and Support Center" on the screen. Solving Problems 103 All calendar dates...
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...and exit any open programs. Do not alter, open, or delete any application programs or drivers installed after System Restore finishes collecting data and then the computer restarts. 6 After the computer... System Restore tab. 5 Ensure that you can either repeat the steps using PC Restore. Use Dell PC Restore by Symantec may not be available in when you received your computer-including data files...is automatically selected. 4 Select a restore point and click Next. To see "Using Microsoft Windows XP System Restore" on the hard drive and removes any files or programs until the ...
...and exit any open programs. Do not alter, open, or delete any application programs or drivers installed after System Restore finishes collecting data and then the computer restarts. 6 After the computer... System Restore tab. 5 Ensure that you can either repeat the steps using PC Restore. Use Dell PC Restore by Symantec may not be available in when you received your computer-including data files...is automatically selected. 4 Select a restore point and click Next. To see "Using Microsoft Windows XP System Restore" on the hard drive and removes any files or programs until the ...
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... System Restore" on as administrator. Click Quit; To reinstall Windows XP, you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that you must also reinstall the device drivers, virus protection program, and other software. After you reinstall the operating system, you...
... System Restore" on as administrator. Click Quit; To reinstall Windows XP, you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that you must also reinstall the device drivers, virus protection program, and other software. After you reinstall the operating system, you...
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... until you reinstall Windows XP. See "Reinstalling Drivers and Utilities" on the screen to boot from CD message appears, press any key. 7 When the Windows XP Setup screen appears, press . 8 Follow the instructions on page 100. Click Exit if the Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo...
... until you reinstall Windows XP. See "Reinstalling Drivers and Utilities" on the screen to boot from CD message appears, press any key. 7 When the Windows XP Setup screen appears, press . 8 Follow the instructions on page 100. Click Exit if the Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo...
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...continuity rambus in MHz, that indicates how fast computer components that shows where the next keyboard, touch pad, or mouse action will occur. Your Drivers and Utilities or ResourceCD is a blinking solid line, an underline character, or a small arrow. 170 Glossary A measurement of a CD. ... that you can transfer information. It often is a bootable CD. L2 cache - compact disc - The CD player displays a window with buttons that allows you always have a bootable CD or floppy disk available. A rewritable version of many processor operations. clock speed - The...
...continuity rambus in MHz, that indicates how fast computer components that shows where the next keyboard, touch pad, or mouse action will occur. Your Drivers and Utilities or ResourceCD is a blinking solid line, an underline character, or a small arrow. 170 Glossary A measurement of a CD. ... that you can transfer information. It often is a bootable CD. L2 cache - compact disc - The CD player displays a window with buttons that allows you always have a bootable CD or floppy disk available. A rewritable version of many processor operations. clock speed - The...